Windows 7 and Sierra Wireless 5725 Modem (Verizon)

I have tried to download just about everything to get the Sierra Wireless 5725 Modem for Verizon to work. Any help would be appreciated.
K

Hi @emma22
I would like to do my best to help, but please bear in mind the issue you are expressing is an inquiry for Microsoft not HP. I did find something I think will be most helpful, and I hope it resolves the issue, but if the issue persists, or you have additional questions, it might be best to reach out to the Microsoft community.
Here is what I found; HomeGroup from start to finish.
In the top right hand corner of the article, you can change it from WIndows 7 to Windows 8. I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Well, a couple of diffs between Safari & Firefox may help you find the problem...
Safari uses DNS & Proxy settings from the OS's CP settings, Firefox uses it's own.

WWAN - Sierra Wireless MC5725 Modem

Dear All,
Is it possible to help?
I bought Lenovo X61, 7675-K2U, Windows XP with built in from Lenovo Verizon Sierra Wireless 1xEV-DO Network Adapter, Hardware version MC5725 with antenna and all other necessary things. I am using my Laptop in the Europe, actually in Latvia where are available such providers as: Tele2, Bite (partner of Vodafone), LMT (partner of Telia Sonera). I would like to use WWAN services in my country and I am going to understand that I must to change my current adapter to WWAN Sierra Wireless MC8775 HSDPA adapter. Is it right way and it helps and is it possible to change?
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Your provider may have their own WWAN software (in the case of Vodafone it is Mobile Connect, for AT&T it is Communication Manager, etc. Vodafone even have a Lenovo-specific version of their Mobile Connect).
Or you can use Sierra Wireless' 3G Watcher.
I don't work for Lenovo. I'm a crazy volunteer!

Sierra Wireless 312U modem won't install on MBP 10.6.6

Hi guys,
I have successfully installed the 312U modem watcher on two of my Apple mac's, an early 08 Macpro (OS 10.5.8) and my old Powerbook, Now I have just purchased a latest Macbookpro with SL OSX 10.6.6.
After I install the SW watcher and re start, and re attach the 312U modem, the Installer Icon window comes up again, as if it did not install ?, so i repeated it several times, and uninstalling the program in between in stalls.
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Hi Court,
I have two (blue telstra) 312U modems, one has a Telstra sim card, other has an Optus sim.
If You try the Generic watcher, make sure you uninstall any other watcher program prior to install of the Generic. Not sure how you will go on the Bigpond modem, the software is in-built into the Modem.
You may have to look for some info in the whirpool forums, heaps of knowledge there...
http://forums.whirlpool.net.au/forum/18?g=127
PS make sure your in 32 bit prior to doing anything...I run 64 bit and the "generic watcher" works for me.
Cheers
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Network Manager fails to connect with Sierra Wireless 3G/4G modem

Hi,
I have three Asus Laptops running with Arch (Asus N56VZ, Asus F3JC, Asus UL80VS). All laptops work with Cinnamon Desktop. Everything works fine except 3G Modem in Network Manager. I have two USB modems: Sierra Wireless AirCard 310U and Sierra Wireless AirCard 320U.
Modems had worked fine in end of year 2012, when NetworkManager version was 0.9.6.4 and ModemManager 0.6.0.0. After update (NM >0.8.X.X, MM >0.7.X. - when the ModemManager.service appeared) until now, I can't connect to the internet on all Asus laptops. Since 2013 I have to use wvdial, because in wvdial modems works fine. It is Arch problem, because in Linux Mint 15 I can connect with NetworkManager.
Sierra AirCard 310U - When I'm connecting to the internet, modem reboots itself.
Sierra AirCard 320U - When I'm connecting to the internet, Network Manager can't obtain DHCP address.
I would be grateful for any help.
Sierra Wireless AirCard 310U (USB 3G Modem) log:
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> Activation (ttyUSB2) starting connection 'Orange PL'
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2): device state change: disconnected -> prepare (reason 'none') [30 40 0]
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) scheduled...
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) started...
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) complete.
aug 22 13:41:35 AsusN56VZ ModemManager[308]: <info> Simple connect started...
aug 22 13:41:35 AsusN56VZ ModemManager[308]: <info> Simple connect state (3/8): Enable
aug 22 13:41:35 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (disabled -> enabling)
aug 22 13:41:35 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2) modem state changed, 'disabled' --> 'enabling' (reason: user-requested)
aug 22 13:41:35 AsusN56VZ ModemManager[308]: <warn> (ttyUSB2): port attributes not fully set
aug 22 13:41:38 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (unknown -> registering)
aug 22 13:41:38 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (registering -> home)
aug 22 13:41:38 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP location updated (MCC: '0', MNC: '0', Location area code: '4FB9', Cell ID: '9C65539')
aug 22 13:41:39 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP location updated (MCC: '260', MNC: '3', Location area code: '4FB9', Cell ID: '9C65539')
aug 22 13:41:40 AsusN56VZ kernel: usb 3-2: USB disconnect, device number 3
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB1: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB1: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB1: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ ModemManager[308]: mm_serial_port_close: assertion `priv->open_count > 0' failed
aug 22 13:41:40 AsusN56VZ ModemManager[308]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (enabling -> registered)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ ModemManager[308]: <info> Simple connect state (4/8): Wait to get fully enabled
aug 22 13:41:40 AsusN56VZ ModemManager[308]: <info> Simple connect state (5/8): Register
aug 22 13:41:40 AsusN56VZ ModemManager[308]: <info> (tty/ttyUSB2): released by modem /sys/devices/pci0000:00/0000:00:14.0/usb3/3-2
aug 22 13:41:40 AsusN56VZ ModemManager[308]: <info> Simple connect state (6/8): Bearer
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB1: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB0: Sierra USB modem converter now disconnected from ttyUSB0
aug 22 13:41:40 AsusN56VZ kernel: sierra 3-2:1.0: device disconnected
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: resubmit read urb failed.(-19)
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB1: Sierra USB modem converter now disconnected from ttyUSB1
aug 22 13:41:40 AsusN56VZ kernel: sierra 3-2:1.1: device disconnected
aug 22 13:41:40 AsusN56VZ kernel: sierra ttyUSB2: Sierra USB modem converter now disconnected from ttyUSB2
aug 22 13:41:40 AsusN56VZ kernel: sierra 3-2:1.3: device disconnected
aug 22 13:41:40 AsusN56VZ kernel: sierra_net 3-2:1.7 wwp0s20u2i7: unregister 'sierra_net' usb-0000:00:14.0-2, Sierra Wireless USB-to-WWAN Modem
aug 22 13:41:40 AsusN56VZ kernel: ModemManager[308]: segfault at 28 ip 0000000000433350 sp 00007ffff409e088 error 4 in ModemManager[400000+e0000]
aug 22 13:41:40 AsusN56VZ systemd[1]: ModemManager.service: main process exited, code=dumped, status=11/SEGV
aug 22 13:41:40 AsusN56VZ systemd[1]: Unit ModemManager.service entered failed state.
aug 22 13:41:40 AsusN56VZ NetworkManager[309]: <info> ModemManager disappeared from bus
aug 22 13:41:40 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2): device state change: prepare -> unmanaged (reason 'removed') [40 10 36]
aug 22 13:41:40 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2): deactivating device (reason 'removed') [36]
aug 22 13:41:40 AsusN56VZ laptop-mode[2414]: Laptop mode
aug 22 13:41:40 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2): cleaning up...
aug 22 13:41:40 AsusN56VZ NetworkManager[309]: <info> (ttyUSB2): taking down device.
aug 22 13:41:40 AsusN56VZ laptop-mode[2415]: enabled, not active
aug 22 13:41:40 AsusN56VZ systemd-coredump[2336]: Process 308 (ModemManager) dumped core.
aug 22 13:41:40 AsusN56VZ systemd[1]: Starting Modem Manager...
aug 22 13:41:40 AsusN56VZ systemd[1]: ModemManager.service holdoff time over, scheduling restart.
aug 22 13:41:40 AsusN56VZ systemd[1]: Stopping Modem Manager...
aug 22 13:41:40 AsusN56VZ systemd[1]: Starting Modem Manager...
aug 22 13:41:43 AsusN56VZ kernel: sierra_net 3-2:1.7 (unregistered net_device): usb_control_msg failed, status -19
Sierra Wireless AirCard 320U (3G/4G Modem) log:
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) starting connection 'Orange PL'
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): device state change: disconnected -> prepare (reason 'none') [30 40 0]
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) scheduled...
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) started...
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 1 of 5 (Device Prepare) complete.
aug 22 13:48:02 AsusN56VZ ModemManager[314]: <info> Simple connect started...
aug 22 13:48:02 AsusN56VZ ModemManager[314]: <info> Simple connect state (3/8): Enable
aug 22 13:48:02 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: state changed (disabled -> enabling)
aug 22 13:48:02 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3) modem state changed, 'disabled' --> 'enabling' (reason: user-requested)
aug 22 13:48:02 AsusN56VZ ModemManager[314]: <warn> (ttyUSB3): port attributes not fully set
aug 22 13:48:02 AsusN56VZ ModemManager[314]: <warn> (ttyUSB4): port attributes not fully set
aug 22 13:48:05 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP Registration state changed (unknown -> registering)
aug 22 13:48:05 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP Registration state changed (registering -> home)
aug 22 13:48:05 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP location updated (MCC: '0', MNC: '0', Location area code: '4FB9', Cell ID: '9C65539')
aug 22 13:48:05 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: 3GPP location updated (MCC: '260', MNC: '3', Location area code: '4FB9', Cell ID: '9C65539')
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: state changed (enabling -> registered)
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Simple connect state (4/8): Wait to get fully enabled
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Simple connect state (5/8): Register
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Simple connect state (6/8): Bearer
aug 22 13:48:06 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3) modem state changed, 'enabling' --> 'registered' (reason: user-requested)
aug 22 13:48:06 AsusN56VZ NetworkManager[315]: <info> WWAN now enabled by management service
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Simple connect state (7/8): Connect
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: state changed (registered -> connecting)
aug 22 13:48:06 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3) modem state changed, 'registered' --> 'connecting' (reason: user-requested)
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: signal quality updated (40)
aug 22 13:48:06 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: access technology changed (unknown -> hsdpa, hsupa)
aug 22 13:48:09 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: state changed (connecting -> connected)
aug 22 13:48:09 AsusN56VZ ModemManager[314]: <info> Simple connect state (8/8): All done
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3) modem state changed, 'connecting' --> 'connected' (reason: user-requested)
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 2 of 5 (Device Configure) scheduled...
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 2 of 5 (Device Configure) starting...
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): device state change: prepare -> config (reason 'none') [40 50 0]
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): bringing up device.
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 2 of 5 (Device Configure) successful.
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 3 of 5 (IP Configure Start) scheduled.
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 2 of 5 (Device Configure) complete.
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 3 of 5 (IP Configure Start) started...
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): device state change: config -> ip-config (reason 'none') [50 70 0]
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (wwp0s20u2i7) Beginning DHCPv4 transaction (timeout in 45 seconds)
aug 22 13:48:09 AsusN56VZ kernel: IPv6: ADDRCONF(NETDEV_UP): wwp0s20u2i7: link is not ready
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> dhclient started with pid 2351
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 3 of 5 (IP Configure Start) complete.
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv6 Configure Timeout) started...
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv6 Configure Timeout) complete.
aug 22 13:48:09 AsusN56VZ dhclient[2351]: Internet Systems Consortium DHCP Client 4.2.5-P1
aug 22 13:48:09 AsusN56VZ dhclient[2351]: Copyright 2004-2013 Internet Systems Consortium.
aug 22 13:48:09 AsusN56VZ dhclient[2351]: All rights reserved.
aug 22 13:48:09 AsusN56VZ dhclient[2351]: For info, please visit https://www.isc.org/software/dhcp/
aug 22 13:48:09 AsusN56VZ dhclient[2351]:
aug 22 13:48:09 AsusN56VZ NetworkManager[315]: <info> (wwp0s20u2i7): DHCPv4 state changed nbi -> preinit
aug 22 13:48:09 AsusN56VZ dhclient[2351]: Listening on LPF/wwp0s20u2i7/8e:1d:fe:e0:02:07
aug 22 13:48:09 AsusN56VZ dhclient[2351]: Sending on LPF/wwp0s20u2i7/8e:1d:fe:e0:02:07
aug 22 13:48:09 AsusN56VZ dhclient[2351]: Sending on Socket/fallback
aug 22 13:48:09 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 5
aug 22 13:48:14 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 5
aug 22 13:48:19 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 7
aug 22 13:48:26 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 7
aug 22 13:48:33 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 7
aug 22 13:48:36 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: signal quality updated (40)
aug 22 13:48:40 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 10
aug 22 13:48:50 AsusN56VZ dhclient[2351]: DHCPDISCOVER on wwp0s20u2i7 to 255.255.255.255 port 67 interval 17
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <warn> (wwp0s20u2i7): DHCPv4 request timed out.
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> (wwp0s20u2i7): canceled DHCP transaction, DHCP client pid 2351
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv4 Configure Timeout) scheduled...
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv4 Configure Timeout) started...
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <warn> Activation (ttyUSB3) failed for connection 'Orange PL'
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> Activation (ttyUSB3) Stage 4 of 5 (IPv4 Configure Timeout) complete.
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): device state change: failed -> disconnected (reason 'none') [120 30 0]
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3): deactivating device (reason 'none') [0]
aug 22 13:48:54 AsusN56VZ ModemManager[314]: <info> Modem /org/freedesktop/ModemManager1/Modem/1: state changed (connected -> disconnecting)
aug 22 13:48:54 AsusN56VZ NetworkManager[315]: <info> (ttyUSB3) modem state changed, 'connected' --> 'disconnecting' (reason: user-requested)
Last edited by Shocker (2013-09-14 20:08:08)

Shocker wrote:I don't think it's kernel problem, because Linux Mint 15 have kernel 3.8 and there is everything fine. Maybe systemd (Fedora & Arch have systemd, but Mint sysvinit..), maybe version of dhcpcd, I have no idea...
To test, I downgraded my kernel
~ ᐅ uname -r
3.9.5-301.fc19.x86_64.debug
And now I see in messages
Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) starting connection 'Telstra'
Sep 15 09:46:17 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) scheduled...
Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) started...
Sep 15 09:46:17 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 1 of 5 (Device Prepare) complete.
Sep 15 09:46:17 localhost modem-manager[757]: <info> (ttyUSB2) opening serial port...
Sep 15 09:46:17 localhost modem-manager[757]: <warn> (ttyUSB2): port attributes not fully set
Sep 15 09:46:17 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (disabled -> enabling)
Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <info> (ttyUSB2) opening serial port...
Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <warn> (ttyUSB2): port attributes not fully set
Sep 15 09:46:17 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (disabled -> enabling)
Sep 15 09:46:18 localhost dbus-daemon[618]: modem-manager[757]: <info> (ttyUSB2): using PDU mode for SMS
Sep 15 09:46:18 localhost modem-manager[757]: <info> (ttyUSB2): using PDU mode for SMS
Sep 15 09:46:18 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabling -> enabled)
Sep 15 09:46:18 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabling -> enabled)
Sep 15 09:46:18 localhost NetworkManager[724]: <info> WWAN now enabled by management service
Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabled -> registered)
Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabled -> registered)
Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (registered -> connecting)
Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (registered -> connecting)
Sep 15 09:46:19 localhost dbus-daemon[618]: modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (connecting -> connected)
Sep 15 09:46:19 localhost modem-manager[757]: <info> Modem /org/freedesktop/ModemManager/Modems/1: state changed (connecting -> connected)
Sep 15 09:46:19 localhost kernel: [ 5056.773068] IPv6: ADDRCONF(NETDEV_UP): wwp0s29u1u1i7: link is not ready
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) scheduled...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) starting...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: prepare -> config (reason 'none') [40 50 0]
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): bringing up device.
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) successful.
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 2 of 5 (Device Configure) complete.
Sep 15 09:46:19 localhost avahi-daemon[607]: Registering new address record for fe80::c0c3:a2ff:fe4a:207 on wwp0s29u1u1i7.*.
Sep 15 09:46:19 localhost kernel: [ 5056.876750] IPv6: ADDRCONF(NETDEV_CHANGE): wwp0s29u1u1i7: link becomes ready
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) scheduled.
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) started...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: config -> ip-config (reason 'none') [50 70 0]
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Beginning DHCPv4 transaction (timeout in 45 seconds)
Sep 15 09:46:19 localhost NetworkManager[724]: <info> dhclient started with pid 10376
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 3 of 5 (IP Configure Start) complete.
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) started...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 4 of 5 (IPv6 Configure Timeout) complete.
Sep 15 09:46:19 localhost dhclient[10376]: Internet Systems Consortium DHCP Client 4.2.5
Sep 15 09:46:19 localhost dhclient[10376]: Copyright 2004-2013 Internet Systems Consortium.
Sep 15 09:46:19 localhost dhclient[10376]: All rights reserved.
Sep 15 09:46:19 localhost dhclient[10376]: For info, please visit https://www.isc.org/software/dhcp/
Sep 15 09:46:19 localhost dhclient[10376]:
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed nbi -> preinit
Sep 15 09:46:19 localhost dhclient[10376]: Listening on LPF/wwp0s29u1u1i7/c2:c3:a2:4a:02:07
Sep 15 09:46:19 localhost dhclient[10376]: Sending on LPF/wwp0s29u1u1i7/c2:c3:a2:4a:02:07
Sep 15 09:46:19 localhost dhclient[10376]: Sending on Socket/fallback
Sep 15 09:46:19 localhost dhclient[10376]: DHCPREQUEST on wwp0s29u1u1i7 to 255.255.255.255 port 67 (xid=0x6e8c90b2)
Sep 15 09:46:19 localhost dhclient[10376]: DHCPNAK from 10.102.67.253 (xid=0x6e8c90b2)
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed preinit -> expire
Sep 15 09:46:19 localhost dhclient[10376]: DHCPDISCOVER on wwp0s29u1u1i7 to 255.255.255.255 port 67 interval 6 (xid=0xae2cec8)
Sep 15 09:46:19 localhost dhclient[10376]: DHCPREQUEST on wwp0s29u1u1i7 to 255.255.255.255 port 67 (xid=0xae2cec8)
Sep 15 09:46:19 localhost dhclient[10376]: DHCPOFFER from 10.102.67.253
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed expire -> preinit
Sep 15 09:46:19 localhost dhclient[10376]: DHCPACK from 10.102.67.253 (xid=0xae2cec8)
Sep 15 09:46:19 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): DHCPv4 state changed preinit -> bound
Sep 15 09:46:19 localhost NetworkManager[724]: <info> address 10.102.67.12
Sep 15 09:46:19 localhost NetworkManager[724]: <info> prefix 24 (255.255.255.0)
Sep 15 09:46:19 localhost NetworkManager[724]: <info> gateway 10.102.67.12
Sep 15 09:46:19 localhost NetworkManager[724]: <info> nameserver '10.4.81.103'
Sep 15 09:46:19 localhost NetworkManager[724]: <info> nameserver '10.4.182.20'
Sep 15 09:46:19 localhost NetworkManager[724]: nm_ip4_config_add_wins: assertion `wins > 0' failed
Sep 15 09:46:19 localhost NetworkManager[724]: <info> wins '0.0.0.0'
Sep 15 09:46:19 localhost NetworkManager[724]: nm_ip4_config_add_wins: assertion `wins > 0' failed
Sep 15 09:46:19 localhost NetworkManager[724]: <info> wins '0.0.0.0'
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Configure Commit) scheduled...
Sep 15 09:46:19 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Commit) started...
Sep 15 09:46:19 localhost avahi-daemon[607]: Joining mDNS multicast group on interface wwp0s29u1u1i7.IPv4 with address 10.102.67.12.
Sep 15 09:46:19 localhost avahi-daemon[607]: New relevant interface wwp0s29u1u1i7.IPv4 for mDNS.
Sep 15 09:46:19 localhost avahi-daemon[607]: Registering new address record for 10.102.67.12 on wwp0s29u1u1i7.IPv4.
Sep 15 09:46:19 localhost dhclient[10376]: bound to 10.102.67.12 -- renewal in 97473 seconds.
Sep 15 09:46:20 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: ip-config -> secondaries (reason 'none') [70 90 0]
Sep 15 09:46:20 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) Stage 5 of 5 (IPv4 Commit) complete.
Sep 15 09:46:20 localhost NetworkManager[724]: <info> (wwp0s29u1u1i7): device state change: secondaries -> activated (reason 'none') [90 100 0]
Sep 15 09:46:20 localhost NetworkManager[724]: <info> Policy set 'Telstra' (wwp0s29u1u1i7) as default for IPv4 routing and DNS.
Sep 15 09:46:20 localhost NetworkManager[724]: <info> Activation (wwp0s29u1u1i7) successful, device activated.
I'm going to ask on #fedora and see how i can best diagnose what's going on. At least I now have it working, albeit on an older kernel.
Last edited by qnm (2013-09-14 23:48:05)

Sierra Wireless USB AirCard Support

I have been evaluating the product for a bit now, and it seems pretty rock solid. I just started testing with some of out cellular broadband devices and have found an issue with one so far. the Sierra Wireless AirCard 875U is not recognized by ESM. It totally ignores and doesn't apply any policy to the adapter. no firewall or otherwize. Is this a known issue?

Originally Posted by dave4nier
When you hover over the ZESM icon, it shows a Sierra Wireless HSDPA Modem. However, the when connected to the BroadBand network, windows see's it using a wireless driver which ZESM doesn't know about. I can send you my policy, but I'm not sure that its relevant. I get this behavior with a stock install and the default policy. I can attach my policy files if you still feel its relevant.
I think this is a fairly huge issue, and could allow a user to totally circumvent the ZESM client and leave the machine fully vulnerable.
Can you try the following:
Create a location called wireless
Select an icon for the location
In Wi-Fi Management click the "Filtered Access Points" tab and enter the SSID of your Wireless AP (it is case sensitive)
Save and publish the policy.
Does the ZESM client change locations?

Seeking driver for Sierra Wireless MC 5725 modem

Greetings to all, Where can I download the driver for Sierra Wireless MC 5725 modem ? Thank you. Ldxrunner2015

Hi Ldxrunner2015,
Welcome to the forum!
I think this is what you are after:- http://www-307.ibm.com/pc/support/site.wss/MIGR-67954.html
But since you don't say anything about for which thinkpad you need it so above might not be what you were looking for.
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Windows 7 doesn't work with verizon modem westell 6100

I have a new gateway 4869 desk top. it will go on the internet and connect with gateway support and outlook express but will not connect with any other site like ebay,amazon,etc.it goes to these sites and waits for a reply that never comes. the computer works ok when connected to the t1 connection at best buy. i have an old dell with xp that works fine with this modem and hookup.i also had this happen with a new hp desktop. gateway and hp are not able to fix this saying it is the modem. verizon says if modem works with xp it is ok. this modem is old and may not have recent drivers which i can't check cause cant go online.anyone else have this problem or solutions.
Solved!
Go to Solution.

I run Win7 on my desktop & XP on my older Laptop, both Dell, connecting to the internet via the same DSL LAN router. Had problens connecting to some sites on my desktop, but not on the laptop; both runnng the same Anti-virus software, but. firewall exception settings were different for managing program connections. My browser would attempt to make the connections and just keep running until timed out.
You mention that your older Dell running XP connects to the web via the same modem, and verizon tech support states this proves the modem works properly. I agree, otherwise your older PC wouldn't connect to the web either. If it's not the hardware it must be the software settings. Your firewall settings may be interfering with the connections from being made. I suggest that you check the settings used with your Win7 firewall first. What internet security software are you running? Mine allows personal firewall settings which overrides the basic Windows firewall.
I'd also check the internet option settings on your XP Dell and compare them to the settings on your newer PC to ascertain whether there's any difference.
While you may not be able to search for driver updates on the newer pc, you can use your Dell's XP pc for that purpose.
Good luck.

Windows 8.1 Ent. Helix - Sierra Wireless EM7700 device error code 43

System:
Helix 3701XXX
Windows 8.1 Enterprise 64-bit
Third Apps installed
Latest Lenovo Drivers installed
Problem:
Sierra Wireless EM7700 device experiences device code error 43 or not “USB device not recognized.” There are also times where there are two or more instances of the same device in Device Manager.
When the problem occurs, users are unable to see the mobile broadband device under Network connections menu (Charms menu->Settings->Network Connections). Installed drivers on system: Sierra Wireless QMI Lenovo Driver Package 2.6.1.209.0. Experienced this issue with the Lenovo pre-load image and corporate image. The problem has been reported by 10+ users/systems;
When it occurs:
The problem is intermittent; it often occurs after waking the system up from sleep or starting the system from a cold boot. As a workaround, the user has to restart the system a couple to several times in order for the device to be recognized.
Wondering if anyone else has been experiencing this on the Helix 3701XXX Windows 8.1 Enterprise? Any advice is appreciated.

I get similar problems with the Ericsson C5621 wireless card.
To be honest, almost every 3G\4G internal card I've experienced (in Dell, Toshiba and now Lenovo) have suffered from the same two problems (when used against UK mobile providers):
i) issues resuming from sleep - typically the card not responding or not found until doing another sleep\resume or power cycle
ii) issues when moving quickly between cells (e.g. if using the device on a train etc.), when the card will stop transmitting traffic although claims to be connected, and then will become unresponsive attempted a disconnect and reconnect. Again power cycling the card (via sleep\resume, reboot, or occasionally disabling\renabling or uninstalling\reinstalling the driver) will resolve this.
Given that these cards are typically used in mobile devices where sleep\hibernate and being on the move are pretty common scenarios, it is frustrating that the 3G\4G hardware companies still can't get them to work reliable.
Matthew

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages sometimes. How do I fix?

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages (no connection) sometimes when trying to connect devices to the wireless network. How do I fix? Sometimes devices cannot connect to the network because of conflicting IPs. I look on the Motorola and every device has a unique IP assigned but occasionally a device has taken the IP of another device. I have been writing down all the devices and the IPs they have been using. It happens more with PCs than Macs, ipads or iPhones.

If the Time Capsule is set up correctly in bridge mode, then it is the responsibility of the Motorola modem/router to provide the correct IP address assignments for all devices on the network.
Check to insure that the Time Capsule is correctly set up to operate in bridge mode as follows:
On your Mac, open AirPort Utility
Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Insure that the setting for Router Mode is configured to read "Off (Bridge Mode)"
Once you have confirmed that the Time Capsule is configured correctly, everything else is the responsibility of the Motorola modem/router as far as network routing and IP address assignments for devices.
If you continue to have IP address issues, then you should contact the Internet Service Provider (ISP) that provided the Motorola device to you and ask them to fix the issue.

Windows, Mac Non-wireless Mac, Airport Extreme and Printer

I bought a Canon Pixma MP500 printer at the Tice's Corner Apple Store. We wanted to put this in the back of our Airport Extreme and did so. Here is our hook up:
eMac Airport Extreme Cablevision Cable Modem
Printer
The eMac goes through the ethernet input, and the other ethernet input goes to the cable modem. We have a printer in the back hooked up as well. This Airport Extreme provides wireless security and working WiFi internet to the eMac, a wireless iBook G4 and a wireless HP-Compaq NC6220 Windows XP computer. We have the macs hooked up to printing correctly, just not the HP-Compaq. Thus it is wireless nad connects to our internet interface fine (yes, the wireless switch is on), it is a company computer with a VPN and firewall (that allows for printer installation). Note that the HP-Compaq nc6220 uses Intel ProSet Wireless as its wireless client. I tried installing Bonjour for Windows and the steps in the article in the link: http://docs.info.apple.com/article.html?artnum=107998and it did not work. Therefore, I cannot wirelessly print on all 3 computers. The main problem is the HP-Compaq. I am out of things to try.
If anyone has any advice, I would apreciate them to post back. Check back soon,
thatthaneguy
HP-Compaq nc6220 Windows XP Windows XP Professional

If the PC is connected to the work VPN then it is part of the work network and can no longer access local resources on your network such as a printer.
If the VPN is not operating then try these guides.
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
http://www.ifelix.co.uk/tech/1004.html
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
http://www.ifelix.co.uk/tech/1008.html
Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html
iFelix

Ubee D3 modem and AE wireless router

My modem is a Ubee3 from Charter Cable and is a docsys3 modem. My Airport Extreme is dual band wireless router. I'm having no trouble except ....
I have a new(ish) HP Officejet 7000 large format printer hooked up. It's a network printer and until today haven't had a problem printing to it from either of 3 machines. Today none of the machines see it. The MBP doesn't even list it in the Print/Fax pref pane anymore - no settings. I can't find the installer package or anything - weird!!! The Sawtooth in the other room at least sees the printer but can't communicate with it. It's like gnomes came in last night and rifled my computers.
2 things. How can I find the IP address being given to the printer. (Time for manual DHCP) .... and ..... Does anyone know how to get in to the web interface for the modem. My old DSL modem was cake at 192.168.0.1 and bingo, but this cable modem isn't working that way. It's at 10.0.0.1 but doesn't open the interface.
Thank you for any help

If you have not already done so, you need to first perform a complete power cycle of your network. To do this, power everything down...all devices....order is not important
Wait a moment, then start the modem first and let it run for a moment or two by itself
Start the AirPort Extreme the same way
Continue starting devices one at a time about a minute apart until the network is fully powered back up
This simple power cycle will often straighten out a connection issue on the network
How can I find the IP address being given to the printer
You need to know the MAC address of the printer. It's on a label on the device.
Then, open AirPort Utility - Click Manual Setup
Click the Internet icon
Click the Advanced "gear icon), then click the Logging & Statistics tab below the icons
Click Logs and Statistics near the bottom of the window
Click DHCP Clients to associate the MAC address of the printer with the IP address that it has been assigned
Does anyone know how to get in to the web interface for the modem.
Check with your provider to see if they have this information available.
It's at 10.0.0.1 but doesn't open the interface.
The AirPort Extreme is at 10.0.1.1. Is that what you mean here?

Sierra Wireless EM7345 ThinkPad 8 and 10 general issues

This was posted as a reply to german forum but it was deleted Symptoms (mobile connection is connected)
1. mobile connection randomly disconnects. It is possible to reconnect again. 2. when resume from Connected standby mode the mobile connection appears to be connected but it is dead. It is not possible to disconnect nor turn off the mobile connection, it is stuck. Windows restart is required to resolve it. 3. when resume from Connected standby mode the EM7345 composite device disappears at all from Device Manager and new unknown device '1 CDC' appears. Windows restart is required to resolve it. Note: Issues 2 and 3 occurs when running on battery only. I don't have any occurence when the tablet was plugged in AC, turned off (into Connected standby mode) and on, yet. I have already tried to reinstall the 1.6.10513.4153 driver, no luck. I have also tried to disable 'USB selective suspend' feature in driver settings and switch off GNSS device (because it has Sierra Wireless driver), no change. I have latest BIOS 1.24 (ThinkPad 8, 64 bit). It is hard to reproduce the case 3 but I have almost reliable steps: 1. uninstall current driver (even it is the latest version)2. restart3. install current 1.6.10513.4153 driver, select Custom Setup, make sure the 'WWAN Logging Tool' is selected, finish the installation4. restart 5. establish mobile connection6. go to Start menu, Intel group, start 'M.2 WWAN Logging Tool'7. press Start Trace button8. turn off the tablet (while the tracing is running) by power button, wait for a minute 9. turn on the tablet(repeat steps 8 and 9 multiple times, in case you can not reproduce it at the first time) EM7345 device disappears with typical unknown 1 CDC device. Yes, it is not a standard operation but it is easily reproducible with the same result. Similar issue is reported in other forum posts for ThinkPad 8 and 10
http://forums.lenovo.com/t5/ThinkPad-Tablets/Thinkpad-8-with-Sierra-Wireless-EM7345-Driver-or-Firmware-issue/m-p/1758961http://forums.lenovo.com/t5/ThinkPad-Slate-Tablets/Tablet-8-win-8-1-unbekanntes-Gerät-1-CDC-kein-mobiles-breitband/m-p/1839400http://forums.lenovo.com/t5/ThinkPad-Tablets/Thinkpad-10-EM7345-stops-working/td-p/1742115http://forums.lenovo.com/t5/ThinkPad-Tablets/Flaky-WWAN-in-ThinkPad-10/m-p/1793007 Additional related issue - firmware update does not work
Old firmware 1.1 that can not be updated to 1.2, read this thread http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T540p-Sierra-WWAN-EM7345-reliability/m-p/1839271#M106663 The 1.2 firmware might help to resolve the issue (although this post states it actually did not help). Technical details When the USB composite device (EM7345 = WWAN + GNSS) disappears it incorrectly identifies itself as VID = 1519, PID = F000 so Windows can not find proper driver for the device and displays it with (?) icon. If you remove the '1 CDC' device from Device Manager and perform 'Scan for hardware changes' this time it is correctly identified as VID = 1199, PID = A001 and installed (these tasks can be automated using devcon.exe command-line tool, so the fix wouldn't require OS restart everytime it occurs. It is still hack, not a solution). It looks like a firmware bug because the USB composite device and WWAN MBIM device uses Microsoft generic driver. Summary Given the price tag of ThinkPad 8 and 10 tablets, Lenovo should fix that because this is basic functionality failure. Disappearing WWAN device that needs full restart is really serious issue. And again, please diagnose and resolve the issue (hint , hint) instead of "try to reinstall this, try to reinstall that, replace this, replace that" advices. It leads to nowhere because the driver/firmware is buggy as it was in the past with Ericsson device. (copy of the post is stored)

More details. I installed USB Device Viewer from Windows Driver Kit to get some information. When the EM7435 device is healthy: [Port3] : USB Composite Device
Is Port User Connectable: no
Is Port Debug Capable: no
Companion Port Number: 0
Companion Hub Symbolic Link Name:
Protocols Supported:
USB 1.1: yes
USB 2.0: yes
USB 3.0: no
Device Power State: PowerDeviceD2
---===>Device Information<===---
String Descriptor for index 2 not available while device is in low power state.
ConnectionStatus:
Current Config Value: 0x01 -> Device Bus Speed: High (is not SuperSpeed or higher capable)
Device Address: 0x05
Open Pipes: 6
===>Device Descriptor<===
bLength: 0x12
bDescriptorType: 0x01
bcdUSB: 0x0200
bDeviceClass: 0xEF -> This is a Multi-interface Function Code Device
bDeviceSubClass: 0x02 -> This is the Common Class Sub Class
bDeviceProtocol: 0x01 -> This is the Interface Association Descriptor protocol
bMaxPacketSize0: 0x40 = (64) Bytes
idVendor: 0x1199 = Sierra Wireless Inc.
idProduct: 0xA001
bcdDevice: 0x1729When the EM7435 device disappears and is shown as unknown '1 CDC' device [Port3]
Is Port User Connectable: no
Is Port Debug Capable: no
Companion Port Number: 0
Companion Hub Symbolic Link Name:
Protocols Supported:
USB 1.1: yes
USB 2.0: yes
USB 3.0: no
---===>Device Information<===---
String Descriptor for index 2 not available while device is in low power state.
ConnectionStatus:
Current Config Value: 0x00 -> Device Bus Speed: High (is not SuperSpeed or higher capable)
Device Address: 0x02
Open Pipes: 0
*!*ERROR: No open pipes!
===>Device Descriptor<===
bLength: 0x12
bDescriptorType: 0x01
bcdUSB: 0x0200
bDeviceClass: 0x02 -> This is a Communication Device
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x40 = (64) Bytes
idVendor: 0x1519 = Comneon GmbH Co., Ohg.
idProduct: 0xF000
bcdDevice: 0x1234 I have also tried to diagnose what exactly happens after returning from Connected standby usingUSB hardware verifier but as usually I can not reproduce it while the tool is used

Telstra Bigpond 4G Wireless Modem with Sierra Wireless Battery

I have a Telstra Bigpond 4G Wireless Modem, which is run with a Sierra Wireless Lithium Ion batterry Model W-3, product no. 5200008.I got this from Telstra back in about Ausgust 2013 and have only recently noticed that my battery gets very hot, it is swollen and the edges are coming away from the from the unit. i spoke to my local telstra shop and they said I would have to contact Sierra to get a replacement. Is this what I have to do?And if so can someone lead me to Sierra Wireless website or email or number cause I've done some searching and can't find what i'm looking for.Would Telstra (bigpond) be able to help me with a replacement?CheersVicki

I have read this post and must confess I have always found telstra to be fantastic suficiently so that we changed all our accounts across to telstra after a very long and loyal term with another provider.up untill we purchased the same wireless 4g unit as mentioned in this post we would have argued with anyone downing the tesltra service infact we have recomended amny many driends to our local Browns Plains Independant store (NOT THE TELSTRA SHOP STAFF At TTHE TELSTRA SHOP IN BROWNS PLAINS ARE THE RUDEST PEOPLE I HAVE EVER MET THEY CHASE CUSTOMERS AWAY WITH THEIR RUDENESS AND UNWILLINGNESS TO ASSITS INCLUDING THEIR MANAGER WHO I HAD THE MISFORTUNE TO DIRECT A COMPLAINT TO ABOUT THEIR CUSTOMER SERVICE, Telstra are lucy their is an independant resellar in the center)anyway the store the customer service on the phone all have been the best but I have the same problem battery over heating and swallowen luck I found it before it exploded it even popped the back off the unit.I went to my local independant unfortuanatly he didnt have a spare battery he susgested I try the Local Telestra Shop Or Battery world, not wanting to go near the local telstra shop I tried Battery World unfortuneatlly no luch they also advised i try the local Telstra Shop.How stupid am I what an un helpfull bunch of rude animals if I wanted to be treated like i had the plague I could have gone else where and should have they make you feel like you are some kind of criminal for having a problem or dareing to come in to their store how the generate any bussiness is beyond me, but like I fool I tried them no battery to replace my one no replacement units I could buy and no offer of a waranty repair. How ever I could go on another plan and get a different unit to the one I have I cant buy a replacement unit out right for cash because the sim card is locked to the unit but I can start another contract and just keep paying for my old one till its paid out.so I am looking for somewhere to buy a new battery , I have halved the services myself and my company have with telstra and out usuall Telstra accounts have dropped from about $2500 to $3000 dollars a month down to $700 per month while i wait for the contracts to end so the balance can be transfered to another service provider, and the plan with the $G wirless unit attached sits as it has for monthes now being paid for every month with zero useage.I had also tried the customer service line also with little luck and it appear that telstra and bigpond are to seperate idenities so dont ring the wrong one or you will be told in no uncertain terms what an idiot you are for not knowing they are seperate.so to all I say yes I am an Idiot for thinking that Telstra would give good service they are like fair weather friends will look after while you dont have a problem and are paying them without question but dont have a problem because they will dump you like a rat leaving a sinking ship i fanyone knows where i can buy a bettery i woeld be greateful otherise if i find a supply first i will post it herethank you to all for putting up with my rant but sooner all later we say enough is enough and I am not going to take it anymore.What happenned to good old customer service, I guess the electronic age did and face to face contact is no longer required so they can (like I am Now) hide behind their key boards and ignore you or treat you poorly,Please excuse my spelling mistakes I left my glasses in the car and am typing on blurry keys and screen.

I have OS 10.8.2 and use wireless at home just fine. When I visit a friend with only a cable modem internet my Mac Book Pro will not connect. What do I need to do?

I have OS 10.8.2 and use wireless at home just fine.
When I visit a friend with only a cable modem internet my Mac Book Pro will not connect.
I see that the Mac Book Pro is picking up the internet when I check the internet preference section but it will not open Safari.
What do I need to do connect via a cable modem?

You need to power off the modem for 15-30 seconds, then power back up and then connect. The modem is remembering the last connection (your friend).

Windows 7 and Sierra Wireless 5725 Modem (Verizon)

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