Windows 7 Backup & external hard drives

Windows 7 Home Premium 64-bit.
Seagate 2TB Expansion Desk HDD.
Running Windows Backup, receive an error code of 0x8078002A.
Checked services.msc, and confirmed Volume Shadow Copy is running and set to automatic.
Why won't Windows 7 Backup work with external hard drives?
Isn't that the whole point of keeping an external hard drive?

Hi,
This is a common issue with Advanced Format Disks that have a 4KB physical sector size, which may cause incompatibility issues with existing software (including operating systems and applications).
Please install this hotfix below:
An update that improves the compatibility of Windows 7 and Windows Server 2008 R2 with Advanced Format Disks is available
http://support.microsoft.com/kb/982018/en-us
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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