Windows 7 Black screen with cursor after boot camp partition
So I realise this is a problem that was plaguing people a few years back. So I'll go from the very start.
I've downloaded a copy of windows 7 professional 64bit from the Microsoft website. My optical/CD drive isn't working, so I've been unable to use it
to install windows. I decided I'd try booting from my USB. So I have the ISO file and formatted my USB and I've downloaded the latest drivers for boot camp assistant on my mac (version 5.0.4) I'm up to date with every update for my mac. Now, I do realise that Apple doesn't recommend using a USB to load windows, but I watched this http://www.youtube.com/watch?v=8z1gqw0ougo and it explained how to get the checkbox up when you're in boot camp so you can run from your USB.
My problem now, is that straight after I have partitioned my hard drive, it goes on to install windows but upon restarting it reaches "the black screen of death" with just the white cursor blinking. I've tried multiple times and keep getting the same result. I've even tried what Apple suggested and only have one USB device plugged in http://support.apple.com/kb/TS4536
The details for my mac are as follows:
Model Name:
iMac
Model Identifier:
iMac10,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
3.06 GHz
Number of Processors:
1
Total Number of Cores:
2
L2 Cache:
3 MB
Memory:
4 GB
Bus Speed:
1.07 GHz
Boot ROM Version:
IM101.00CC.B00
SMC Version (system):
1.53f13
Serial Number (system):
W800992A5PE
Hardware UUID:
A108E54E-3C53-5AF8-BFDF-2CF7ED567A74
and it's a late 2009 model.
I have solved this issue now but seem to have encountered another one. I solved the above issue simply by keep on trying time and time again, partitioning the hard drive and trying to install windows 7.
Anyway, I have encountered this error: windows setup could not apply the configuration set. The WINDOWS folder cannot be found.
Please help!
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Black Screen with Cursor (Tried most solutions)
To save your time and mine, I’ve tried all options in “press f8” and “recovery disk”. Over the past 3 days, I read almost all threads, videos, articles, and official MS help containing any mention of this problem. I also applied many commands, created few
“SystemRescue CDs” and “Kaspersky Rescue 10” on a usb drive. I follow instructions very well, and have never been stumped by a windows problem like this before. If someone solves this, you are a wizard!
Nothing has worked so far, but I really want to figure this out and not ‘reinstall’. It appears to be a simple and popular problem: “Right after Win 7 boot Logo, I get black screen with white mouse cursor,
no matter if I boot in safe mode, last good configuration, or normal startup”, but all the solutions that worked for most people are not working for me.
TL;DR: (answers to any of the 7 questions in the end will help me out)
Custom System: Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD, no other programs. Only 1 OS has ever been installed
on this computer. Never dual booted.
Mobo: Asus Maximus Formula. GPU: AMD HD7870LE
2014-04-19
I haven’t installed or downloaded any programs in the past 3 weeks, and did not notice anything unusual up until this incident.
In the morning the computer went into hibernation because I was away, it couldn’t wake up (usually happens), so I turned off the power supply. Turned it back on, and computer resumed, I was concerned as it may have run out of hard drive space on my 64GB
SSD (4GB free), but it booted fine.
Later during the day, I decided to restart the computer, and as it booted up again, it went into “start up repair”. I let it run and restart, and it arrived at the dreaded Black screen with mouse cursor, of death, right before logon screen.
Symptoms while on this black screen.
Ctrl alt del doesn’t work, power off doesn’t work, cursor can move, pressing ‘shift’ many times doesn’t bring up the ‘sticky key’. No task manager.
Hard drive is not loading anything, just idle.
Computer falls asleep after 15 minutes or so, and can wake up back to this black screen, so it remembers my power settings
Safe mode loads the drivers fine, but also gets stuck on the same ‘black screen with cursor’ forever
I tried every option in the ‘advanced boot’, including ‘safe with command prompt, safe with networking, last known configuration, etc’
Last known configuration, and all of the above, all boots to ‘black screen with cursor’, this means windows believed it booted fine the last time, so it remembered this configuration. That’s because all the drivers loaded without issue. While loading
Safe Mode, I can see windows loading all the drivers ok.
No restore or backups (I know, I do not deserve to live, lesson learned)
I tried all applicable functions from the ‘recovery cd command prompt’, bcdedit, bootrec, diskpart, and still couldn’t get it to boot.
Commands applied in Elevated Command Prompt from Installation DVD: (very careful with backups and overwriting)
Diskpart -> list volume, tells me that 100mb is system reserved, the other 59GB has no label, and is a different partition
Bootrec -> scanos, tells me that I have 0 windows installations, used fixboot, /fixmbr, /rebuildmbr, all successful. Mounting the drive later on RescueDisk’s TestDisk shows no problems with either partition.
BCDedit: shows both boot manager and winloader to be on the same drive, and I referenced it with a typical BCDedit enum output, and nothing is out of place.
I went into Regedit by typing “regedit” in command prompt in Win7 recovery cd, and confimed that ‘Shell=explorer.exe’ under:
HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon.
Sfc /scannow couldn’t run due to “Pending repairs/restart”
So I used: SFC.EXE /scannow /offbootdir=c:\ /offwindir=c:\windows
Which ran and repaired some errors the first time. I ran it more just to make sure, with restarts in between, it gave me
Win resource protection did not find any integrity violations.
So the system files appears to be fine and not corrupted.
Bootrec /scanos does not detect any windows installations. “0 Windows installations identified”, yet “Diskpart -> Detail Disk” and bcdedit both detects the windows directory.
From windows recovery disk:
Startup Repair diagnosis: (Show Details)
All tests completed successfully
Boot status indicates that the OS booted successfully
It seems that the system and the OS boots successfully, and windows believes it boots successfully (that’s why last know good configuration gives me the black screen also, and Win Startup Diagnosis all says it booted successfully”
It’s the second before it enters into the logon screen, the black screen and movable cursor appears, and hangs here forever. What programs load during this step, and how can I find out this info? Is there a diagnosis tool that allows me to see the programs
as they load during windows start up?
Other attempts:
Then I read it could be windows using “winresume.exe” instead of winloader.exe, since I have “hiberfil.sys” in C:\windows, so I backed it up and deleted it using SystemRescue.
Another thread said “winevt” bad logs, in C:\windows\system32\winevt were causing this black screen, so I backed it up and deleted that also, and it still won’t boot.
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Not a driver problem, since I haven’t changed or updated anything. I unplugged all devices, and starting in 640x480 mode also gives the black screen with cursor. Drivers all loaded fine while starting windows and safe mode
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I only have access to regedit, elevated command prompt, and I can change files through SystemRescue or Kaspersky recue, how can I get the computer to boot past that black screen with a mouse cursor? The answer seems so close.
From the Rescue Disks, what could I really do to get past the black screen?
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registry get wiped?Hi,
Have you tried to take startup repair when booting with the rescue disk?
Startup Repair
And we'd better bring the PC to the vendors, then take an examination of the hardware health.
How does the Bootrec /scanos show 0 installation identified? We may take a try with chkdsk from command line to check if there are any disk errors:
Run Check Disk from a Command Line to Check for and fix Disk Errors
Please also take a check if the system reserved partition is stay in health:
Understand (and Get Rid of) the Mysterious Small Partition
Another shoot, please try to rebuild BCD:
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
Regarding the repair install, detailed information please take a check with the article below:
How to do a repair install to fix Windows 7
Hope this may help
Best regards
Michael Shao
TechNet Community Support
Did you read his post at all as it does not look like it.
As to take it to a vendor "Custom System:"" Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD,
no other programs. Only 1 OS has ever been installed on this computer. Never dual booted."
As to your other suggestions he has tried them all as have thousands of us out here , all you have to do is search the internet and you see millions of hits about this.
And glad to see a moderator can mark a non answer as an answer. -
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CC causes black screen with cursor
Quite a number of people, including me, are noting that when the Creative Cloud app is active and showing in the menu bar, when my rMBP goes to sleep, and I try to resume immediately, for 5-8 seconds I get a black screen with cursor. If I close down CC, there aren't any issues.
Something more for Adobe to fix.
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Windows boots but won't load (Black screen with cursor)
[Sorry for the long post, but I feel the need to fully explain my situation]
I have the following problem:
I turn on my PC, and Windows shows it's normal loading screen, after which it goes into a completely black screen, with just the mouse in the middle. By the cursor size I can tell that it's in a low resolution, probably 800x600 (compared to my usual 1920x1080). I am able to move the mouse around, but with no particular use without something to click on. No other keyboard input seems to work, except for Shift key 5 times, which brings up the Sticky Keys dialog box (with just "Yes" or "No" options, no other link); and Windows key+U which brings up the Ease of Access center. Ctr+Alt+Del does NOT work.
So far this is what I have tried (in chronological order):
Boot into Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Booting in low resolution video, Last known good configuration: all yield the same result as booting normally.
Repair your computer:
Startup Repair: Found Registry Errors (I realized and fixed this later on)
System Restore: Did not find any previous restore points (I know for sure that there are, I made a habit of making restore points regularly).
Windows Memory Diagnostics: Did not find errors.
Command prompt:
Ran chkdsk /f /r command, did not report errors.
Ran sfc /scannow : I don't remember the exact report, but it asked for a restart to finish repairing problems. I restarted, and ran the command again for the same result.
Forced the scan with: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows , it found and repaired some errors, still could not load windows.
Ran Dell Startup Diagnostics, found no errors.
Ran Startup Repair again, found the registry errors again. I found the solution to this in a Microsoft Help forum ( answers.microsoft.com/.../f77d5355-b8be-41d6-af24-cae994e1768f ), and fixed the issue. I rebooted, but the problem persists.
Startup Repair now finds no errors. I tried System Restore again, it found 2 restore points dated AFTER my problem started. I decided to restore anyways, but neither of them worked.
I ran Windows Defender Offline:
Quick Scan: and found 2 threats and removed them.
Full System Scan: found 4 more threats, removed 2 of them, the other two couldn't be removed because they were within an ISO file.
I tried Steps 1, 2 and 3 again with no luck.
With each step I am aware that I'm closer to having to reinstall Windows, so I decided to see if I could still access my HHDD to save my personal files. I made a Linux live CD (with Ubuntu), but I am having trouble mounting the drives, because they are in a RAID0 configuration. "sudo dmraid -s" gives the following error: "ERROR: isw: wrong number of devices in RAID set "isw_dbdffjficc_ARRAY0" [1/2] on /dev/sdb".
Important Details:
I changed my graphics card about 4 months ago (an Nvidia GTX 750ti for an ATI Radeon HD 6450), and I was told that I may be running short with the Power Supply. The new card asks for a minimum of 450W and I think my PSU is 460W. This may or may not have something to do with this issue, I have no idea.
The RAID0 configuration of my 2 500GB Hard Drives brought me a lot of problems from day 1. One of the HDD would randomly fail (I am able to hear a different clicking sound when this happens), and the computer would crash. Upon startup, it would ask for a boot device. The Dell startup utility would then only recognize 1 of the drives, but would finish without errors. After a restart or two, all would be fine and windows would boot normally (aside from the usual error recovery screen) without any sign of corrupted data or anything. Like I said, this has been happening form the day my PC arrived, but restarting a couple of times always fixed it. As of now, both HHDD seem to be working fine, the Dell utility recognizes both of them, and does not find errors in any of them, and I can access any directory from the command prompt.
Is there anything else I should try before reinstalling Windows?
Before the install, I would really like to be able to recover my files (I have important documents from college), is there any way to do this?
Sorry again for the extremely long post (and for any language errors, English is not my native language), and thanks in advance.Since you still haven't got your data from the drive(s). I would advise performing a Windows installation without formatting the drive... I don't like this solution but at this stage you have probably tried everything else.
Use a Windows 7 Reinstallation DVD when installing ensure you select...
Select Custom: Install Windows only (advanced)
If you do not select any of the drive options and simply highlight the largest partition and select next:
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After running some updates the other night my laptop stopped loading the desktop and just gets stuck at a black screen with a cursor after I log in to the user account. The only thing I can do from there is do ctrl+alt+delete, then log off or restart.
I can't open up task manager. I tried creating another account in safe mode thinking there was an issue with the account but I still have the same issue. In event viewer I have two warnings one is
event 6000 winlogon, The winlogon notification subscriber <GP Client> was unable to handle the notification event
and event 4006, winlogon The windows logon process has failed to spawn a user application. Application name. Command line parameters: C:\Windows\system32\userinint.exe.
As well as error event id 1003, CertificateServicesClient Certificate Services Client failed to invoke the Providers in response to event 512. Error code 2147956401
and error 1001, certificate services client. certificate services client failed to load provider pautoenr.dll. error code 14001. I checked the registry and the path points to the right directory for userinit. I have tried running
System Repair but no errors were found, and I ran sfc /scannow and no errors were found either. The computer did not have System Restore enabled and I do not want to restore to factory settings. I also ran registry mechanic and it found no errors. Any suggestions
besides restoring to factory settings?Hi,
We may try to reinstall Windows 7 Service Pack 1 for a test.
In addition, let us perform the following steps.
1. Click Start, Run, type lusrmgr.msc then ENTER.
2. Select Groups in the left pane.
3. Double-click Users in the right pane.
4. Click Add, and then click Locations. Scroll to the top of the Locations dialog and select the local computer name, then click OK.
5. In the Enter the object names to select field, type Interactive; Authenticated Users (separated by a semi-colon). Then click OK.
6. Restart the computer.
Or we can run the following commands from a command prompt:
Net localgroup Users Interactive /add
Net localgroup Users "Authenticated Users" /add
Kim Zhou
TechNet Community Support -
Blank Screen with cursor after login Windows 7, Unable to start new tasks
My problem is similar to the well know Windows 7 Black Screen as referenced by Prevx, though different. When I boot my Windows 7 computer, the login screen appears as always. Following entering the password for default user,
the screen will give the impression of login, but the final result is a plain black screen with the cursor only. The black screen appears indefinitely and the Windows GUI never appears. The only available option from booting in normal mode with this is Ctrl-Alt-Del
(Task Manager). From analyzing another computer with Windows 7 Professional, my Task Manager is missing the following user processes: dwm.exe, explorer.exe, and taskhost.exe. Additionally, it is missing the following system processes (possibly irrelevant):
spoolsv.exe and wmiprvse.exe.
When I attempt to start a new process using Windows Task Manager, an error message will appear saying “Windows Task Manager has stopped working” and forces you to close Windows Task Manager. This includes starting
any process such as cmd or explorer.
I attempted to boot into safe mode.
The result was the same as above. Then I attempted booting into safe mode with command prompt. This showed some hope. Following authentification from the login screen, the command prompt appears with the same blank screen with a cursor behind it. Initially
I attempted to run msconfig.msc to run a clean startup. System Configuration Utilities opens briefly then displays the error same as above. “System Configuration Utility has stopped working” and again forces the program to close. Then I tried to
open regedit. This works with no error messages! So I have access to the registry, but have no idea what I should modify to get my computer running normally.
Things I have tried:
1)
Restoring to last know good configuration. (No result)
2)
Repairing Windows configuration. (No result)
3)
Scanning the drive 3 separate times for viruses with both Avast and Symantec. (No viruses detected)
4)
Repairing the REG_SZ value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell as proposed in
http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/5b94b775-992e-4f48-b3ff-c89b3cf45e82
5)
Executing Prevx’s fix file as proposed in
http://www.prevx.com/blog/140/Black-Screen-woes-could-affect-millions-on-Windows--Vista-and-XP.html
Any ideas are much appreciated.
Thanks,
JohnSame problem I've found a solution.
#1 Hit fastly 5 time the left shitf button on your keyboard.
A windows will appaers to know if you want to caps lock. Keep it open
#2 Alt-CTRL-Del
You have know your desktop
#3 Go on add-remove programme
3a) Go on windows add-remove
3b) Remove internet explorer
ok-ok-ok - untill it's remove and ask to restart
#4 No more problem. You have to go on the net with chrome or firefox. -
Blue screen with cursor at boot. And everything after that.
Dear Forums,
(Please note, I'll refer to the machine as a Server, but it is only using 10.4 client; I am merely using the Sharing capabilities of such).
I have a MDD G4 that I'm using as a server. When I start it up, I get the Blue Screen with Cursor (BSwC) at boot - and it never goes past that. (Can't move the cursor either).
I have read the articles
http://docs.info.apple.com/article.html?artnum=106464
And Dr. Smoke's
http://www.thexlab.com/faqs/startupitems.html
http://www.thexlab.com/faqs/repairprocess.html
I've also tried AppleJack and clearing out caches, zapping PRAM, etc. All the standard fare.
It will boot into safe mode just fine, and it is still acting as a server just fine.
I have also tried Multiple Users (to no avail).
I tried a reinstall of Tiger, which, interestingly enough, didn't give me the option for Archive and Install and Preserve, but instead only gave me the option to Upgrade (hm, from Tiger to Tiger). While this fixed nothing, the server continued to work after this.
Then I had the bright idea to install the OS to the 2nd drive I had within. 'Surely this would work,' I thought. But alas. It did not. In fact, clean installation, new disk, (and yes, I booted from this 2nd disk), the same BSwC problem.
So, please, Dear Apple Support Discussions, let there be someone out there smarter than I (I'm really not that smart, but I do follow instructions well).
-TyHow long did you wait for the blue screen to go away? I also have a iMac G5 2GHz ALS.
My computer has been having a problem where on the first boot of the day, it it would hang in the gray screen for about 1.5 minutes and the blue screen for about 4 minutes. I thought it was permanently hung but discovered that it would eventually present the login screen. I could then login normally but none of my firewire external drives would mount. I could restart over and over and the same situation would be present.
Resetting the SMU seems to cure the problem and rebooting would be quick and all firewire drives mounted correctly. I could then reboot as many times after and normal behavior of the iMac would be repeatable.
However after having the system down for several hours and restarting it, the problem would be back.
I have now moved all my firewire drives to a powered hub and will watch over the next day or so to see if that changed anything.
Robert -
Pavillion dv7 new hard drive goes to black screen with cursor
A couple weeks ago my computer suddenly started going realy slow so I rebooted, and it wouldnt boot. Just gave me an error in the upper left corner (I dont remember the exact message). Anyway I took it to a family fried who fixes computers he said the hard drive probably had a bad boot sector. We couldnt boot to it, but he could read from it by plugging it into his own computer like an external.
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http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/How-to-test-RAM-and-HDD-Hard-Drive/td-p/301638 -
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Hi s, and welcome to Apple Discussions.
Try this:
Hold down the Option+Command (Apple)PR keys, boot/restart your MBP while continuing to hold down those four keys, and after you hear the startup chime for the second time, release the keys. That should reset your PRAM and resolve the issue.
If the issue persists, while you're booted into Open Firmware, just after the prompt, type in:
reset-nvram
then press return, then type in:
reset-all
and press return. This should restart your MBP and it should go back to starting normally. -
Laptop black screen with mouse when booting from shutdown [solved]
Ok I am kind of at a loss at the moment. I have done a fresh install of arch for a friend. When I boot the laptop from a shutdown status it boots and I see systemd proccessing, but as soon as it reaches the desktop it is just a black screen with the mouse cursor. To reach the desktop I have to press ctl alt f1 than ctl alt f2. Here are some things I have done to tryand fix it.
The laptop
Dell
pentium M T2060, mobile 945GM
~/.xinitrc
if [ -d /etc/X11/xinit/xinitrc.d ]; then
for f in /etc/X11/xinit/xinitrc.d/*; do
[ -x "$f" ] && . "$f"
done
unset f
fi
if which dbus-launch >/dev/null && test -z "$DBUS_SESSION_BUS_ADDRESS"; then
eval "$(dbus-launch --sh-syntax --exit-with-session)"
fi
export GTK2_RC_FILES="$HOME/.gtkrc-2.0"
exec openbox-session
Openbox autostart.sh
compton -CGb &
pcmanfm --desktop &
tint2 &
sleep 4 && wbar
slim.conf
default_path /bin:/usr/bin:/usr/local/bin
default_xserver /usr/bin/X
xserver_arguments -nolisten tcp vt07
halt_cmd /sbin/shutdown -h now
reboot_cmd /sbin/shutdown -r now
console_cmd /usr/bin/xterm -C -fg white -bg black +sb -T "Console login" -e /bin/sh -c "/bin/cat /etc/issue; exec /bin/login"
#suspend_cmd /usr/sbin/suspend
xauth_path /usr/bin/xauth
authfile /var/run/slim.auth
numlock on
login_cmd exec /bin/bash -login ~/.xinitrc %session
sessiondir /usr/share/xsessions/
screenshot_cmd import -window root /slim.png
welcome_msg Welcome to %host
shutdown_msg The system is blowing up
reboot_msg There is a virus...
default_user tim
auto_login yes
current_theme default
lockfile /var/lock/slim.lock
logfile /var/log/slim.log
I edited my hooks to look like this thinking that adding resume would help
HOOKS="systemd modconf block resume filesystems keyboard fsck"
Here is my syslinux.cfg
DEFAULT arch
PROMPT 0 # Set to 1 if you always want to display the boot: prompt
TIMEOUT 50
UI menu.c32
#UI vesamenu.c32
MENU TITLE Arch Linux
#MENU BACKGROUND splash.png
MENU COLOR border 30;44 #40ffffff #a0000000 std
MENU COLOR title 1;36;44 #9033ccff #a0000000 std
MENU COLOR sel 7;37;40 #e0ffffff #20ffffff all
MENU COLOR unsel 37;44 #50ffffff #a0000000 std
MENU COLOR help 37;40 #c0ffffff #a0000000 std
MENU COLOR timeout_msg 37;40 #80ffffff #00000000 std
MENU COLOR timeout 1;37;40 #c0ffffff #00000000 std
MENU COLOR msg07 37;40 #90ffffff #a0000000 std
MENU COLOR tabmsg 31;40 #30ffffff #00000000 std
LABEL arch
MENU LABEL Arch Linux
LINUX ../vmlinuz-linux
APPEND root=/dev/sda1 rw
INITRD ../initramfs-linuxY.img
LABEL archfallback
MENU LABEL Arch Linux Fallback
LINUX ../vmlinuz-linux
APPEND root=/dev/sda1 rw
INITRD ../initramfs-linux-fallback.img
LABEL arch-ck
MENU LABEL Arch Linux-ck
LINUX ../vmlinuz-linux-ck
APPEND root=/dev/sda1 ro init=/usr/lib/systemd/systemd elevator=bfq
INITRD ../initramfs-linux-ck.img
I have also tried linux-ck to try a different kernel with no luck. When I reboot the computer it goes to the desktop.
Last edited by mich04 (2013-12-03 22:01:37)ok, so I think I have foud a solution that works for me.
I created this file and added the following lines
/etc/X11/xorg.conf.d/20-intel.conf
Section "Device"
Identifier "Intel Graphics"
Driver "intel"
Option "AccelMethod" "uxa"
EndSection
I have shutdown 3 times and it has booted to the desktop everytime. When I remove this file and go back to sna it reproduces the error of the black screen.
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