Windows 7 crash after attempt to download Reader XI; cannot uninstall or reinstall Reader now

Hi
I am new on this forum.
I attempted to download Reader XI but my laptop (Windows 7) crashed at next reboot (blue screen before logon). Got Windows working again but now cannot uninstall Reader ("path cannot be found"). Attempted to install Reader X again but system said it was already installed.
Screen shots with error messages during uninstall attempt are below.
Any suggestions please?

Try this: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Similar Messages

  • HT1926 I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126)

    I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I'm getting a Download Error warning after attempting to download and install CC. No error code – just a button prompt to Reload Applications which takes me straight back to the Download Error. All my previously installed CC apps work fine but I need to u

    I'm getting a Download Error warning after attempting to download and install CC. No error code – just a button prompt to Reload Applications which takes me straight back to the Download Error. All my previously installed CC apps work fine but I need to upgrde to be compatible with colleagues. Thanks

    I'm having exactly the same problem......I'm running an iMac with OS X 10.10.1. We have BT fibre optic business broadband. Everything has been running just fine until about 2 weeks ago when the apps in my CC panel just disappeared. I have made no changes to our systems and I am the only person to administer it all.....

  • Premiere Pro Windows crashing after recent updates

    Machine specs:  HP Z820 - zeon e5-2690 48gb ram quadro k5000.  Since the recent updates & complete wipe of the system & fresh install, Premiere pro CC crashes regularly without any pattern.  Using MXF files while editing if that helps-i did read a thread about that - but it was old.  This is a new problem.  The event viewer information: 
    Faulting application name: Adobe Premiere Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c
    Faulting module name: mc_dec_mp2v.dll_unloaded, version: 0.0.0.0, time stamp: 0x53f72b76
    Exception code: 0xc0000005
    Fault offset: 0x000007feea381a30
    Faulting process id: 0x2168
    Faulting application start time: 0x01cfe7cdce8c2c97
    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
    Faulting module path: mc_dec_mp2v.dll
    Report Id: ba9aeb2b-53c1-11e4-b3dd-24be05e2e6a2
    Audition has also started crashing as well.  Info:
    Faulting application name: Adobe Audition CC.exe, version: 7.1.0.119, time stamp: 0x5421531b
    Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
    Exception code: 0xc0000005
    Fault offset: 0x000000000003c780
    Faulting process id: 0x249c
    Faulting application start time: 0x01cfe7ebfe3ea9e0
    Faulting application path: C:\Program Files\Adobe\Adobe Audition CC 2014\Adobe Audition CC.exe
    Faulting module path: C:\Windows\system32\MSVCR110.dll
    Report Id: 4d975a0f-53e3-11e4-b3dd-24be05e2e6a2
    Any Ideas?

    Re:
    Premiere Pro Windows crashing after recent updates
    Try finding  MSVCR110.dll  file on internet and replace it in the path C:\Windows\system32\MSVCR110.dll
    hopefully it works...

  • My iPhone 4s is stuck after attempting to download the latest update several hours ago. The screen shows picture to connect charger cord to iTunes however, when i do, iTunes is not detecting

    My iPhone 4s is stuck after attempting to download the latest update several hours ago. The screen shows picture to connect charger cord to iTunes however, when i do, iTunes is not detecting the phone when I plug it into my lap top. that has never been a problem before now. please help? I have been with out a phone for hours and I am losing a lot of business.

  • Ipad is frozen after attempting to download IOS upgrade. Wish i hadn't. Cannot turn off. What are the options.

    Ipad is frozen after attempting to download IOS upgrade. Wish i hadn't. Cannot turn off. What are the options?

    You will have to force the iPad into recovery mode and data will be lost unless you have a backup.

  • Firefox has been unsuccessfully attempting to download a software update for a few days now... What's the problem?

    Firefox has been unsuccessfully attempting to download a software update for a few days now... What’s the problem?

    If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.<br />
    You may need to remove the Firefox program folder to do a clean install of the new version.
    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • I have adobe reader 8 & cannot change to adobe reader X1.Is it OK to stay with 8? Am I missing out?

    I have adobe reader 8 & cannot change to adobe reader X1.Is it OK to stay with 8? Am I missing out?

    The latest versions of Reader have many improvements, including advanced security features. And, why can't you change that old version? Have you tried this?
    Use this tool to remove all traces of all versions of Reader:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, download the offline Reader installer from
    http://get.adobe.com/reader/enterprise/
    After downloading, restart your computer and run the installer before doing anything else.

  • I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after saving as from word 2007 - I uninstalled Pro X1 and now when I save as from word 2007 to PDF it will

    Can anyone help with this - do I have to uninstall Reader and then reinstall?

    I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007

  • After running Office 2011 for 1 year with no problem all programmes stopped working today. I have uninstalled and reinstalled and now can not even put in registration key. Is it  Security Update 2015-003 problem?

    After running Offcie 2011 for 12 months with no problem, today I can not open any of the programs.
    Have followed some advice forums but no resolution.
    I have uninstalled and reinstalled and now get the same error when trying to open one of the programs and trying to add activation key.
    Updated with Security Update 2015-003 yesterday is this causing the problem?
    Running Yosemite 10.10.2

    Me too. It has been 3 days since I have no access to iCloud mail. No matter I check it on iCloud.com, Mac, iPhone or iPad, the mail app says I have incorrect password. Specifially, when I check email on my Mac, the message below appears and prompt me to type in the password. I am sure that I've entered the correct password already.
    The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “my user name”
    Enter your password again or cancel.
    Staying away from email for a day is OK, but definietly not for 3 or 4 days. Someone, please tell me what to do. If it has to do with the servers, Apple, PLEASE FIX IT ASAP!!

  • ITunes crashes when attempting to download purchases. Solutions?

    Ever since I installed iTunes on my current Windows 7 computer, I've had a persistent issue involving the program crashing when I attempt to download purchased items. I hav etried re-installing iTunes multiple time, but it has done nothing.
    Is there a solution available that I am not aware of?

    I just tonight restarted and logged into my Mac after this upgrade being applied. I discover that I am completely unable to play back song samples in the iTunes store. The first time I double-clicked an item, I got the immediate gray-screen "You must restart now." After restarting, I tried again, and this time it didn't even crash gracefully...the top third of my screen display has been overlaid with Linux-level white-on-black text, explaining the Darwin kernel's inability to cope with whatever the f*&k just happened. "Frame not mapped or invalid" was the gist of the message.
    Good thing I have my Windows machine here to login and complain...

  • Won't boot up after attempted security download?

    I have a G4 and was attempting to download the most recent security update. I got an error after the download and it went into my trash. I thought I would delete it and try to download again. I emptied my trash and the computer got froze getting the files ready to be deleted. So I restarted. Now, the gray screen comes up and stays up with the black spinning wheel. I have tried to restart with the start up disk (holding the c key down) and it is still gray, but no spinning wheel. I have tried to restart with the option key, same thing. I've tried every variation of holding keys down to no avail. It's now been like this for two days. I'm afraid to turn it off. Is there any way I can get it back to normal without having to bring it in to the store? : ( Thanks for any assistance.

    Do you have your keyboard plugged directly into the computer chassis? Sometimes plugging it into the display means the Mac does not see those "snag Keys" at Startup.
    Holding the shift key immediately after the startup chime should cause you Mac to check its disk and then come up in "Safe Boot" mode, with few extensions loaded and most stuff set to defaults.

  • Nokia music crashes after 1 track download on CWM

    Nokia Music crashes (NokiaMusic.exe has encountered a problem and needs to close) everytime you download 1 track from comes with music. It downloads the track and appears to add it to the right directory if you look using file explorer, but it always comes up with the "encountered a problem" popup. Complete re-install on v1.2 on XP sp3. With deleting all "document and settings " related Nokia directories prior to re-installation. Also, crashes every time you do menu/file/import and choose a directory and go.  I've re-installed it numerous times and dont know what else to do. Any help much appreciated.

    Hi there,
    just to share that i had this problem of nokia music crashing after every download and going on to the next.. this happened after i changed the music collection to a remote drive off my lappy( No space). Anyway that idiot pop up appeared and i tot i was doomed.. so i uninstalled the nokia music from the control panel.. then unhide all hidden files and ran the search for files in windows explorer for all file "Nokia"... deleted them. I went to C:\Documents and Settings\Whatever\Local Settings\Application Data\ and deleted the nokia folder. then go to C:\Program Files\  and delete "Nokia" folder. after i cleared all the damn nokia stuff, i restarted the PC then reinstalled nokia music.. suprisingly it worked the library had to rebuild itself and the login was still working fine. now it works again!! yahoo.
    Message Edited by toufooking on 21-Apr-2009 09:23 AM

  • Since installing Mac OS X Snow Leopard my macBook pro does not allow Adobe Flash plug in even after attempting to download.  Any advice what to do?  Tks

    Hello,
    Since installing Mac OS X Snow Leopard on my MacBook Pro, I cannot use Adobe Flash.   Each time i attempt to download Adobe i get the same message "blocked plug-in'.   Any ideas?
    Tks

    alisel,
    the latest version of Adobe Flash Player that runs on Snow Leopard (or newer versions of OS X) can be downloaded here.
    Once you’ve installed it, you might need to check Safari’s Preferences, in the Security tab, to make sure that the “Allow Plug-ins” checkbox is checked.

  • ITunes crashing when attempting to "download all" podcasts

    Operating System: Windows 8.1 Professional 64
    Processor: Intel Core i7-3820 3.6GHz
    Installed Memory; 16GB
    Hard drive: Samsung SSD 840 EVO 750GB (529 GB free)
    Software version: iTunes 12.1.14 64-bit
    As iTunes default setting appears to be to deleting all played episodes, I've been forced to re-download available episodes of the podcasts to which I subscribe.  The issue, however, is that iTunes is now literally dying every time I attempt to "Download All", regardless of how many episodes need to be retrieved.
    I don't remember having this issue prior to the newest release of iTunes, but I don't remember it being set to delete indiscriminately, either.
    If there's a current workaround,  I'm amenable to using it, but I really wish Apple would quick tinkering with this to make it shinier for the dumb people...

    Hey there canidomini,
    If your iTunes application is still quitting unexpectedly, I would recommend you use the troubleshooting in the following article about those kinds of issues, named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

Maybe you are looking for

  • Has anyone got AST to work on a Lion Server?

    For the Apple Service Providers we need to run Apple Service Toolkit from a server. Has anyone gottten AST to work on a Lion Server? We have 3 locations and have all tried and have gotten different out comes but none have worked. We have chatted with

  • Oracle 8i or 9i Lite Replication

    Hello. We are evaluating the use of 8i or 9i Lite in an enterprise environment. The plan is to build an application that runs on a Tablet PC (Windows 98 with pen OS), collect data in the local 8i Lite DB, connect to a phone line, and use replication

  • Getting rid of my photo in upper right (mail)

    i suppose i should post this in mail but can anybody help me with this problem i have... i just loaded leopard from my tiger OS and when i email people my small little photo of me is in the upper right again ..... how do i get rid of it again? ....

  • Assigning Authorization to Material Group

    Hi.. Experts... I have a query In materials master i want filter material groups based on the user. that is if there is an user YYYY he will be able to see only the material groups Y1,Y2,Y3.... and if the user is ZZZZ then he ll be able to see the ma

  • 10.6.4 connexion internet impossible ?

    Après la mise à jour 10.6.4, je ne peux plus me connecter sur internet ! Je peux cependant atteindre mon modem (neufbox). Quelqu'un rencontrte-t-il le même problème ?