Windows 7 crash on starting of Photoshop CS6, any idea what could have caused this?

Any advise is much appreciated

Operating system drivers are most likely responsible for system crashes.
See if you can update your display driver, from the web site of the maker of your video card.
-Noel

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My iMac running 10.10.2 keeps crashing several times a day. It does a automatic restart and gives me a option to send in a report. Any ideas what might be causing this?

My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.

Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Can I start downloading Photoshop CS6? Or do I have to wait for eligibility verification?

Can I start downloading Photoshop CS6? Or do I have to wait for eligibility verification?

It will downdoad fine and install as a trial until you get the serial number.

Appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them. They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent. They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover. The Computer Store had the cover the next day, they changed it out and now I am bug free. If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store. For the two folks that responded to my note, Thank You, good comments and good advice.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

Thomas A Reed wrote:
You will be advised by people here that Sophos is "junk" and should be removed {...} Sophos actually works pretty well, in my testing, and so I would suspect that there may be an underlying problem with your file system that needs to be repaired.
FWIW, I have used Sophos regularly for several years now (including on my new iMac running Mountain Lion versions 10.8.2 & now 10.8.3) & never had any problems with it on any of the half dozen or so Macs I have installed it on.
Quite a few people automatically assume all Mac A-V software is troublesome junk, & many will leap to the conclusion it is the cause of some problem without considering other potential (& often much more likely) causes, regardless of which A-V product is installed.
Obviously I hope, not all A-V products are alike, so it doesn't make a lot of sense to me to condemn them all because of problems with one of them. Regarding Sophos in particular, finding first hand reports of it causing problems is quite difficult -- typically, if you ask for the details it turns out to be a second or third hand report & there isn't enough info available to know for certain if it is the real cause or not.
This is not to say it is impossible for it to cause problems, just that it is prudent to consider all the possibilities before concluding that any one of them is the cause.

Logic Pro 8 crashes every time I press "record." What could be causing this?

Hi,
I have Logic Pro 8 and opened it today for the first time after updating to Snow Leopard. Logic opens just fine, but if I try to record an audio track it crashes almost immediately (I was just using the built-in microphone, nothing external). It doesn't crash if I record to a midi track. Any ideas as to what could be causing this? I went and updated to 8.0.2 and it still did the same thing. This never happened before. I'm wondering if it's related to using Snow Leopard?
Thanks for any advice you might have!

Hi,
All your Creations should be fine...
But just to be Safe, back them up to an External HD and save them as PROJECTS with ALL ASSETS...
Just make sure to have the LP 8 Serial Number handy for when and if, you are asked for it during the Install...
Also, after the Install, don't forget to Run Software Update to get the Latest version of LP 8...
Cheers,

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My sync session keeps failing and I can't upload any photos, films or music to my iPad. As a result iTunes keeps crashing. All systems are up to date. What could be causing this?

Have you considered a Restore? http://support.apple.com/kb/ht4097
First, uninstall iTunes, reboot your computer, reinstall iTunes and try another sync.

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Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
Retract:15
Reallocs: 0
Pending Sectors:0
Poweron Hours:556
Start/Stop:5071
Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not

My Photoshop Elements while still visible in program files is no longer available nor has any size, what could have happened?

I used my photo shop elements just a day ago and now it is no longer available. It is not a trial version, so what could have happened and how do I get another one without paying a fortune?

Photo Photoshop Elements you can download the retail installation files for Photoshop Elements 9 at Download Photoshop Elements products | 9, 8, 7.

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When attempting to attach a file with Firefox, Safari or Thunderbird Mail, once opened the application stalls and I have to Force Quit. Any tips on how to resolve this?

I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

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While searching the internet last night my Macbook pro froze up and would not respond to anything. I restarted the computer and now the computer will not ecen start up. It will go to the gray screen with the apple sign. It is there working for 10 seconds and finally shuts down again. Any ideas how to get the computer to come back to life?

Go step by step and test.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836

A window flashes across my macbook screen to quickly to read after logging on what could be causing this ?

Hi im having trouble with an issue re my macbook pro. Over the last few days a window flashes on my screen within 30 secs of logging on. Its too quick to read. It only happens once. I never have had this problem before. I dont have great computer skills so any advice would be appreciated. Thanks

Since there is no 19" MBP, would you please identify the EXACT model you have.
http://support.apple.com/kb/ht1349
Use the above to find your MBP serial number and enter it here
:https://selfsolve.apple.com/agreementWarrantyDynamic.do
Open Activity Monitor to ALL PROCESSES and and set % CPU to display values from high to low.
Install iStat Menus:
http://bjango.com/mac/istatmenus/
When your Mac goes into the 'racing condition' post images of both for inspection.
Ciao.

I've just downloaded photoshop and bridge cc. I have two challenges. First, I don't have a mini bridge option in the photoshop drop down menu or at the bottom of the photoshop workspace. What could be causing this? 2nd. From my old version of PS, I

I need some help! I just upgraded from PS CS2 to CC photoshop, bridge and lightroom CS6 CC. It is very different. I have 2 initial problems. 1) I do not have an option for mini bridge. It isn't in my PS dropdown menu nor an icon at the bottom of the PS work space. Why don't I have a minibridge? 2) In CS2, I could doubleclick on an image in Bridge and it would automatically open it in PS. That doesn't work with CS6 (creative cloud). Should it? Its like the two products are not interacting as they should. What am I doing wrong?

Hi Jenwebber,
Mini Bridge is not available in Photoshop CC 2014. Please refer to below link.
http://helpx.adobe.com/photoshop/kb/mini-bridge-kuler-exchange-missing.html
Also as JJMack stated, make sure you have all the applications up to date.
Thanks

Cannot open any RAW files on PS CS6? what could be causing this?

This is the message i keep getting...
"Could not complete your request because Photoshop does not recognize this type of file."

Is it specific to any particular raw file?
Could you specify the Camera Name and Model?
What is the version of PS (Help>System Info)?
What is the version of Camera Raw?
Check if you are able to open different raw files in PS CS6.
~ Arpit

When accessing certain websites, I am met with a random string of characters in the browser window. What could be causing this?

When trying to access certain websites, http://redditenhancementsuite.com/ or http://www.channel4.com/programmes/the- ... od#3293733 for example, all I get is a random string of characters in my browser window like the following:
‹XmoÛ6þ>`ÿáª/Ý€ZÊËú²Í6Ð%ÍZ¬íŠ&A±O%Ñ‰TI*®‡ýø='J¶”8^†._L‰wÇ{yîá)ÓG§¿Ÿ\üñáœŸx÷vþí7ÓÂWeû+EÎ¿•ô‚ ïë‰üÜš›YtbŽ—ÚO.ÖµŒ(O³ÈË/>aåŸ)+„uÒÏ¿˜ŒˆØˆWŸ”ó2Ï•§Wº:“ŒÐy£Œœ&a‚¥Ò×de9‹œ_—ÒRúˆ<ŽêNÈœ‹š°r1‹¬t1?Îÿ›Z$kœ7ÕÄp#¹úÜH»ž4jr¿ˆŸÅa7‡S.³ªöC/®Äo#r6›Eœ Ÿ’$3¹Œƒ¹83Uoù0~WJÇWpvšExý»É•ëÜqïŽÅ‡¹º5/Y–r"Ž(×^enìàÃÍUâ+ƒ‹ÆVwNOŠ€A8’š| aÅï€Åšhš«›v%0Ú‚"A†UµUQ•XJ—”fiâZ/#Z©Ü³èèé@$Õ²ðxx—Â¹YÄ‚\!qÛjmMÌØÞa<õzÂÛ#ûÇ°ÙÛçug²ìà„i"˜¶‘¶Q!B-BTÓ†‘ð‡¶˜"ìÍeµh¢hþÚTh"Ï!žC%7+]‘‡zuaYEóÓnsŸ…Ÿá~I8ë÷©@z²ºWùøêœÎðžOe›å_ !Qûds“5Ì Â+£;·N‡ïö)‹Zu*/?ŒÙ'˜¬Ôµÿ»ŸEŠ¥Ð×ÑüÞîS©i|¯GÂÓ€-ì4 …fL/iêŸ.®(óf€xÿŸ+BØÀVq8ç¬þÄÇ€gŒí°OÐ„À¿Ò©¥–9žœÒKÇüíL œ rzé³Š,×šPý%ÒRR.\‘aóâçMÊ|–Jò†rå èPòèK‘£îwxg¬€…*œŽp…LÍ¥Ü%xYçÂÃé÷òFZ\9‹‡Ëd‡ÙSÕ¥ôÎÛmÀ—šóÆƒ®ÜZˆ¶§ŽÝ]’yÁíuOçcwÜùÏÜvþ‹£™ ×ûR"NN4¿‰Cýz&xšK¿ uŒÜãVÚm|;<ÌÛ;ošÔœ="" ò1êgôt;®]ôÍ+ÐÖ1]:0ªŒ‘ÛpJç;G †ÑÆ«…‚%€‚åºƒÜÈ²6T rawpgYàÜñ•9J†ˆ®‘›“vŒ€Ó-_ö›”5S˜©cw\%Ê~bÞE Ñ#@8BšrÔ8DGN°fLï'¡×Sèª‡#gCÑ1+žU0óàòŒLÀG‰Ë‡Ó5Á‚äºMËöÌ'H*ŸŽ…š®‹ZT„)¹‘ûˆ.P%£îRU*\Äp?dÚÏ^J‡ëù«Áˆ‚õ7ù0™ÝØvJ2€—å€•:)*Î.œUºODÈïškÙ˜rú±§+TS#òÜè Zñ1£Ûš”ß—br|‹F·”òókºB’j‘]£\mMR¢XŠì\ãðÿožËJ42“9ÞÍùþèoCÁí¢·ÁÁcÐX·ÃóæîK¶C$ý}ï8šGr·žål0 ŽäöL…#¹]£àHàAóßHãÎÐ7Úý—Io${ÏxÇùçaÎRÒç—ñ„P–VTøZ[RºÞŽÝ'ãjµŠ|x@UÖø€5ÕÝ‰óÜcö¡s“JÜVbNßm*70Ý~x‚3l24Í‡Olã{º|ƒ;•ÂûüÊ…V²ÌÅÊ™¡ônßN[)zÉwS§ÊÁÌâãÕø¹u°ŠŠÉµÈoÒ}‚Â¿*þò—ÔTÄ
The characters change depending on the website. I've tried disabling all extensions and plugins, reinstalling firefox and reinstalling java to no avail. The issue seems to be isolated to firefox, chrome is able to display the webpages without a problem. The problem occures following a malware in infection which would redirect goolgle searches in firefox. It was dealt with using Malwarebytes Anti-malware and by removing some entries from C:\WINDOWS\system32\drivers\etc\hosts file.

Hi,
I tried everything above but to no avail. Windows firewall seemed to be allowing Firefox through without it actually being in the exception list. However, I did remove Firefox but this time removing all profile data too. Reinstalling Firefox seemed to make the websites work. However I then restored my bookmarks, and suddenly the websites stopped functioning again, displaying the random string of characters. Could this be an issue with my bookmarks?

Windows 7 crash on starting of Photoshop CS6, any idea what could have caused this?

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