Windows 7 crashes when I visit certain web sites

I have been running Windows 7 64-bit Home Premium since it first came out. I have a HP Pavilion desktop with 8 gb of memory and 700 gb of hard drive. It has worked fine with no crashes since day one. Recently I got my first blue screen with a notice that the system had crashed and a "crash dump" was going on. I rebooted and the system started up again and I have no problems. Now it has happened six or seven times in the past month, most of the time when I visit an ESPN page where there is a video that starts whether I want it to or not. Usually while the video is loading is when the crash happens. One other time it started happening when one of my desktop applications (Weatherbug) was very busy updating itself; after a couple of crashes I uninstalled Weatherbug and now it only crashes when I go to ESPN. This can't be a problem exclusively caused by ESPN, I wouldn't think, and I suspect that if I went to more sites with similar video features it might happen again. But this has never happened before, so what has changed in the past couple of months that has caused my computer to crash so often?

Please Mention the website...
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Similar Messages

When I visit certain web sites, a "cash back slider" appears; how do I prevent this from happening?

When Firefox opens certain sites, a "cash back slider" appears near the top left hand side of the screen. I have to move it to the middle of the screen in order to close it. I thought it was an add-on that I had inadvertently installed, but it is not included when I search the ad-on list. This feature is very annoying and I would like to disable it, but I can't figure out how to do so.

Install, update, and run these programs in this order. '''''(Not all programs detect the same Malware.)''''' They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

What determines my identity when I visit a web site? How can I change or use multiple identities?

Often, when I visit an internet site, the site identifies me automatically, without my having specifically provided an identity. The identity seems to partially correspond with one of my email addresses. How can I use multiple identities and change identities?

Make sure that you have installed support for complex script languages.
* http://en.wikipedia.org/wiki/Help:Multilingual_support_%28Indic%29 Wiki: Help:Multilingual support (Indic)
* http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/int_pr_install_complex_languages.mspx
Make sure that you allow pages to choose their own fonts.
*Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Is this only happening with the English text or also with the Bengali text?

My safari crashes when i load certain music sites

hey my safari freezes up and the beach ball appears when i go to a site like...
www.myspace.com/themarsvolta
but oddly enough it work on www.purevolume.com..
the same thing happens for my firefox..

i have had the exact same problem, it happens when i try to load certain profiles, especially my own. I tryed it a couple days ago on internet explorer, same problem.
GRR
any reason/fix? should i send a bug report?

Safari "can't connect to the server" message for certain web sites

I recently decided to upgrade my mid-2007 macbook with another GB of memory and then installed snow leopard so that I could run google chrome. While this made my computer run much faster, I am no longer able to connect to certain sites I visit frequently, such as facebook and craigslist. This started when I began using chrome, right after I installed snow leopard, so I attempted to use safari instead, but it will not let me visit these two sites either. Then I tried running firefox and flock, which still won't let me visit the sites.
While the problem began with chrome, I couldn't find any google support articles to solve it. I have explored other threads with similar problems in this forum, but each of them seem to have been able to visit the sites in another browser. I went into each browser and deleted cookies, history, and everything, then uninstalled all browsers and reinstalled safari from the mac os x disc, and I am still unable to visit the sites. I don't have a clue what might be blocking these sites in all browsers.

I apologize for the delay. I took my macbook to the genius bar, and they fixed the issue by deleting some files from the old OS (though I unfortunately don't know how they did this as a manager in the back room took care of it). I still couldn't visit sites using Java as they said Java had somehow installed incorrectly and I would need to reinstall the OS once again to fix this. I continued to use my machine without trying to fix the Java issue for a few weeks. However, without reinstalling the OS, the exact problem has started again. Yesterday I reinstalled OSX 10.6.3 in order to fix the Java issue, hoping it would fix everything, but Java still isn't working, and I still can't visit certain web sites.
I have added those two DNS servers, but that did not solve the issue.
Any advice on how to 1) fix Java and 2) delete the old OS files? I have run all software updates with no luck.

Safari crashing on certain web sites

My friends' iMac G4, running OS 10.3.9 has started acting strangely including Safari crashing on certain web sites. I had them clean out the cache, remove the cookies, delete the history and run disk utility--things they never did on their own. But the problem has persisted. I plan on having them reset safari and trash the safari preferences but I'm concerned it may be more of a system wide problem rahter than a problem with safari alone. They did email me the crash log, could someone comment on this and determine if it helps point to the root cause of the problem. Incidently I also plan on running disk warrior when I get over there in the near future. Here is the crash log...
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xffffffff
Thread 0 Crashed:
0 com.apple.JavaScriptCore 0x961d1f64 compile_branch + 0x2dc
Thread 1:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d068 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45c74 -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x94ff2e6c +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d068 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45c74 -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a97f0c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
7 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x9000b42c select + 0xc
1 com.apple.Foundation 0x90a22874 _loadRunLoop + 0xd4
2 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d068 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45c74 -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a9844c +[NSURLCache _diskCacheSyncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 5:
0 libSystem.B.dylib 0x9000b42c select + 0xc
1 com.apple.CoreFoundation 0x901c7668 __CFSocketManager + 0x1fc
2 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 6:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d068 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45c74 -[NSRunLoop run] + 0x4c
6 com.apple.Safari 0x000368f8 0x1000 + 0x358f8
7 com.apple.Foundation 0x90a6a3c8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
PPC Thread State:
srr0: 0x961d1f64 srr1: 0x0200f030 vrsave: 0xfff00000
cr: 0x22222242 xer: 0x00000004 lr: 0x961d2018 ctr: 0x961d1f5c
r0: 0x961d1f5c r1: 0xbfffca20 r2: 0xffffffff r3: 0x00000001
r4: 0xbfffcef0 r5: 0x00000000 r6: 0x0024ff03 r7: 0xfeffff87
r8: 0xfeffff07 r9: 0x000001f0 r10: 0x00000000 r11: 0x016b2216
r12: 0x00000000 r13: 0x00000000 r14: 0xbfffcb54 r15: 0xffffffff
r16: 0xbfffcb58 r17: 0xbfffcb5c r18: 0xbfffd30c r19: 0x08000800
r20: 0x00000000 r21: 0xbfffcef0 r22: 0xbfffd3b0 r23: 0x06baea1a
r24: 0x06baea17 r25: 0x00000000 r26: 0x0000002d r27: 0x0000fee5
r28: 0x016b2212 r29: 0x0000007c r30: 0x06baea3b r31: 0x961d1cb8
Binary Images Description:
0x1000 - 0xcdfff com.apple.Safari 1.3.2 (312.6) /Applications/Safari.app/Contents/MacOS/Safari
0x1710000 - 0x1712fff com.apple.PDFImporter 1.3.1 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x4ed2000 - 0x51e6fff com.macromedia.Flash Player.plugin 9.0.28 (1.0.4f22) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x6919000 - 0x691bfff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x73230000 - 0x73233fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x76c02000 - 0x76c12fff com.apple.Accelerate.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x806c0000 - 0x806e9fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x80830000 - 0x8090efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x80a50000 - 0x80ad4fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x80c80000 - 0x80c88fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x88100000 - 0x88236fff com.apple.vImage 1.0.0 (1.2.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x88ee0000 - 0x88eecfff com.apple.agl 2.5 (AGL-2.5) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8fc90000 - 0x8fc90fff com.apple.Accelerate 1.0.3 (Accelerate 1.0.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c0000 - 0x9026efff com.apple.CoreFoundation 6.3.9 (299.37) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore 10.3.9 (558) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90702000 - 0x9073afff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9074e000 - 0x9078afff com.apple.LDAPFramework 1.3.3 (37.3.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x907ae000 - 0x907b9fff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x907c7000 - 0x907cffff libbsm.dylib /usr/lib/libbsm.dylib
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.5 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbi tration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x908c2000 - 0x90910fff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x909f0000 - 0x90a0afff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.10 (500.63) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90c32000 - 0x90c46fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90c60000 - 0x90cc2fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90d60000 - 0x90d6bfff com.apple.opengl 1.3.8 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90d70000 - 0x90da1fff com.apple.securityinterface 1.0 (39) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x90dd0000 - 0x90df0fff com.apple.DirectoryService.Framework 1.7.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90e77000 - 0x90e87fff libsasl2.2.0.1.dylib /usr/lib/libsasl2.2.0.1.dylib
0x90e8b000 - 0x90e9afff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x90ea1000 - 0x90eb4fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90ec0000 - 0x90ec0fff com.apple.Cocoa 6.3 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x910c8000 - 0x910c9fff com.apple.securityfoundation 1.0 (6) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x910e0000 - 0x91134fff com.apple.bom 1.2.8 (64.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x913a0000 - 0x9145ffff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x914ad000 - 0x914fdfff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91551000 - 0x9155cfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x915a2000 - 0x915bcfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x915e0000 - 0x91699fff com.apple.QD 3.4.74 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x916ef000 - 0x916f8fff libz.1.dylib /usr/lib/libz.1.dylib
0x916fc000 - 0x91714fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91a2f000 - 0x91a55fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x92170000 - 0x92358fff com.apple.security 2.5 (29780) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x924b3000 - 0x924c3fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x924f2000 - 0x92565fff com.apple.NavigationServices 3.3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92684000 - 0x9274bfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.6 (71.13) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9283f000 - 0x9284efff com.apple.DSObjCWrappers.Framework 1.0 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x92856000 - 0x9286afff libcups.2.dylib /usr/lib/libcups.2.dylib
0x92880000 - 0x92c05fff com.apple.HIToolbox 1.3.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x92e70000 - 0x9336ffff com.apple.AppKit 6.3.11 (743.43) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9366d000 - 0x936a5fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x938be000 - 0x9392dfff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x939f0000 - 0x93ad7fff com.apple.AddressBook.framework 1.1.2 (321) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93b3c000 - 0x93ba5fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93ebd000 - 0x94195fff com.apple.CoreGraphics 1.203.33 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x94dba000 - 0x94e4dfff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x94fe0000 - 0x95078fff com.apple.WebKit 312.9 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x95e22000 - 0x95e32fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95e40000 - 0x95eadfff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95ec2000 - 0x95edcfff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96074000 - 0x960d3fff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x961b0000 - 0x96292fff com.apple.JavaScriptCore 1.1 (312.3.3) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a04000 - 0x96a73fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96ade000 - 0x96af5fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96b01000 - 0x96b1bfff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c00000 - 0x96c8cfff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96e12000 - 0x96e25fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97146000 - 0x97152fff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9715c000 - 0x97169fff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x97900000 - 0x97bf2fff com.apple.WebCore 315.15 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99000000 - 0x990b8fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99106000 - 0x99106fff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99108000 - 0x9916ffff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x991af000 - 0x991ccfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x991de000 - 0x994fdfff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x995e1000 - 0x995f7fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99604000 - 0x9a1cafff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents

Bob
including Safari crashing on certain web sites … Here is the crash log...
Thread 0 Crashed:
0 com.apple.JavaScriptCore 0x961d1f64 compile_branch + 0x2dc
I would guess that the web sites causing problems use javascript. It is strange that javascript should crash straight away, so I'm wondering it they have the correct version for 10.3.9?
There isn't an easy way to access this information except via Terminal (or Property List Editor if you have Developer tools installed). Here's the command you need, although I can see it will be tricky for you to copy and paste this command into another machine (you could always log on from that I suppose).
defaults read /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/Resources/Info CFBundleVersion(that's all one line, by the way).
In 10.3.9, the version I have is 312.3.2, while in 10.4.10 I have 418.6.1.
If what you get from this is nonsense, I think you would be looking at an Archive & Install. An alternative would be to rerun the 10.3.9 Combo Update and the Security Updates that followed that, and then make sure to re-run the "SafariUpdate1.3.1.pkg 18/8/2005" and the "SafariUpdate1.3.2.pkg 5/1/2006" because both of those updated JavaScriptCore.

Just recently I am getting the following error message when trying to access web sites. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" then I have to click ok. It is an issue with some plug-in?

Just recently I am getting the following error message when trying to access web sites. I am using Firefox browser version 10.0.2. I get a pop up window stating "Exc in ev handl: TypeError: c.location is null" as the web site page is being displayed in browser winder. Then I have to click ok. It doesn't matter what web link/site I go to it happens. It is an issue with some plug-in?

I have advised McAfee's product team of the problem and this thread, and they're looking into it now.

I am concerned that my new mac screen seems to snaps a pic when I am on certain web sites,I then notice that the "preview" is tagged on. Could someone please explain let me know what may be happening and how to stop this?

I am concerned that my new mac screen seems to snaps a pic when I am on certain web sites,I then notice that the "preview" is tagged on. Could someone please explain let me know what may be happening and how to stop this?

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

TimeMatters Adobe plugin causes problems with certain Web sites

During a recent upgrade of Adobe professional (6.0 to 8.0) on a Windows 2000 TS we discovered that a program called TimeMatters had installed a couple of plugins to IE 6 including an Adobe plugin. The Adobe plugin caused certain Web sites to be inaccessible. Once we removed the TimeMatters Adobe plugin we were able to access the sites we previously could not access.

Good to know. Both useful pieces of knowledge for others if something similar happens to them - Adobe plug-ins not necessarily from Adobe.

Firefox opens ok, but crashes when I open a web page

I upgraded Shockwave and Flash today, and since then, Firefox will crash when I open a web page. Firefox itself opens fine, but opening Gmail or Facebook causes it to crash with a windows error saying it has crashed.
Im using...
Firefox 4.0.1 on Windows 7
Flash player V10 plugin
Shockwave V11.6

This is very consistent, happens within minutes? In that case, I suggest this test:
To see whether one of your extensions is the culprit, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

Can't reach certain web sites in main account

Over the past few days I have been unable to reach certain web sites such as boston.com and delicious.com on my Macbook Pro using either Firefox 3.0.3 or Safari. Most web sites work fine, however. With the troubled sites, the browser says it's waiting to hear from the sites and then returns an error message that says "The connection to the server was reset while the page was loading."
However, I don't have this problem with any of the Windows machines in my house. I created a new "test" account on my macbook pro and sure enough I can connect to those sites quite quickly and with no problems using the new account.
I have checked with the dns changer removal tool and I do not have any problems.
Nothing looks new or weird in my login items.
Suggestions?

While logged into the newly created admin account, "test", backup the bad account's folder, delete the bad account, selecting the save data option, recreate the bad account using the same username/password combo, log out and back into the recreated original account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.
See http://discussions.apple.com/thread.jspa?messageID=4703015 for more details on this process.

Java script problems preventing log in to certain web sites

Java problems preventing log-in to certain web sites when using Safari or Chrome browsers

I am unable to log into certain websites uaing Safari, Google Chrome and FIrefox.
Safari just gives me a red exclamation mark.
Google Chrome does the same thing.
Firefox at least gives me this error message:
"Your browser does not have the Sun Java system component installed or it is incorrectly installed. In order to run the platform, please download and install the latest version by clicking here."
So i click on the link and it takes me here:
http://www.java.com/en/
which is a download site for the latest version of Java. When i click on the download button i get taken to this website:
http://www.java.com/en/download/apple_manual.jsp?locale=en
which basically says that "Apple supplies their own version of Java". There is a link to the Apple store and instructions on how to get the latest software updates for your operating system (mine is OS X 10.6.8 - Snow Leopard).
I have the latest version of all updates, there is nothing for me to update!!
So i search the Apple store support area for the latest version of Java and download that (Java For Mac OS X 10.6 Update 8). Turns out i already have this version on my Mac. Still doesnt work!!!
Am not impressed. I read somewhere that Apple is always behind in its Java updates and if a website you are trying to access has a later version, well, to bad for you. If that is the case that is very poor form for a company with record Billion dollar profits. This experience has put me off purchasing further Macs.

Safari will not open certain web sites with https or http

safari will not open certain web sites with https or http,any help will be welcome,it must be a security setting,but i have not changed any settings.

From your Safari menu bar click Safari > Preferences then select the Exensions tab.
If there are any installed, switch the button to off, quit and relaunch Safari to test.
If there is more than one extension insalled, uninstall one a time, quit and relaunch Safari and test.

Certain web sites won't load on any browser on Macbook Pro

Starting yesterday certain web sites won't load on any browser (Safari or Chrome). These include sites like the New England Journal of Medicine, Washington Post, and English Bulldog News. I get an error message in Safari that the server took too long to respond and in Chrome I get a connection timeout error message. I updated Adobe Flash with a clean install as I was unable to update using the standard method due to connection timeout. That restored my access to YouTube video but today it takes ~2 minutes to load a YT video. Web sites are loading fine on my phone and household PCs.
Not sure if it is notable that my internet loading capacity has been very slow for some time. I worked with the internet company to increase the network speed but my computer has not seen benefit. No problems on the PCs in our house but my Macbook very frequently gets partially "kicked-off" the network as indicated by yellow lights seen next to the "internet" and "server" items in my Network Diagnostics utility.
I looked at old threads and ran EtreCheck (see results copied below) as was recommended to another user several months ago, but would appreciate any thoughts about where to go from here. Could it be malware? Or just a classic case of operator error? Here are the EtreCheck "red" items extracted from the full report below:
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
Internet Plug-ins: ℹ️
Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
FULL RESULTS:
EtreCheck version: 2.1.4 (107)
Report generated December 17, 2014 12:02:37 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 12:26:55
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (261.25 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Music Manager UNKNOWNHidden (missing value)
Speech Startup Application (/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn ition.framework/Versions/A/Speech Startup.app)
Dropbox Application (/Applications/Dropbox.app)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
AdobePDFViewer: Version: 10.1.4 [Support]
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 09 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
 18% Google Chrome
 8% WindowServer
 2% SpeechRecognitionServer
 2% coreaudiod
 2% hidd
Top Processes by Memory: ℹ️
232 MB Google Chrome
189 MB System Preferences
129 MB Spotify
86 MB Spotify Helper
77 MB WindowServer
Virtual Memory Information: ℹ️
952 MB Free RAM
4.99 GB Active RAM
1.52 GB Inactive RAM
1.13 GB Wired RAM
1.02 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 16, 2014, 11:36:19 PM Self test - passed

Update: I ran Console upon trying to load a web site that won't load. Here are the messages from that action with any identical messages deleted:
12/17/14 1:45:51.013 PM [0x0-0x1b01b].com.google.Chrome: [201:2311:1217/134551:ERROR:location_bar_view_mac.mm(602)] Not implemented reached in virtual void LocationBarViewMac::EndOriginChipAnimations(bool)
12/17/14 1:45:51.000 PM kernel: Google Chrome He (map: 0xffffff8014ab4138) triggered DYLD shared region unnest for map: 0xffffff8014ab4138, region 0x7fff8a200000->0x7fff8a400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
12/17/14 1:46:16.515 PM [0x0-0x1b01b].com.google.Chrome: [604,1956432224:13:46:16.514831] Native Client module will be loaded at base address 0x00006a1600000000
12/17/14 1:46:16.000 PM kernel: Data/Stack execution not permitted: Google Chrome He[pid 604] at virtual address 0x107509000, protections were read-write
I forgot to note I have also done the obvious things like computer restart, shut down, and modem reset.

Hi, I have this green mark (with pointing arrow looks like a link) on some words show on my window screen when I open a web page, I wonder if it is a virus link or such. Need help how to get rid of it. Thanks

Hi, I have this green mark (with pointing arrow looks like a link) on some words show on my window screen when I open a web page, I wonder if it is a virus link or such. Need help how to get rid of it. Here's the example:
WING
GAMES
MAJORITY
Thanks

If the third link you posted (the link containing the word "majority") does not look like the following then you inadvertently installed adware.
That particular page should resemble the following:
The word "majority" in the third paragraph should not be a link and should not have the green icon associated with it.
To learn how this may have occurred, and how to prevent it from occurring in the future, read How to install adware
Most so-called "news" websites are nothing more than entertainment outlets that cater to prurient interests, and contain advertisements that leave the user about three clicks away from installing junk. If you decide to frequent those websites, Safari's "Reader" feature helps minimize that exposure.
Try it:

Windows 7 crashes when I visit certain web sites

Similar Messages

Maybe you are looking for