Windows 7 Desktop goes Black after a period of inactivity and the user accesses their machine again
Hi There,
Wonder if someone can offer some help to an unusual problem?
Users have Windows 7 machines which all have a desktop background theme...Blue with a company Logo.
User will go for lunch and leave their position, after a period of time screen saver and/or powersaver kicks in...all normal at this point.
After an hour they come back to their machine and they move the mouse/tap a key and bring the machine back to life (excuse my terminology :) ) and the desktop has gone from the default theme to a black desktop...Icons/Applications will behave fine.
The temporary workaround is:
1. Log off and on windows to restore the desktop back to normal.
or...
2. I do a restart of the service "Desktop window Manager Session Manager" which puts the desktop back to normal as well.
Has anyone seen this and worked a way how to do a permanent fix....have struggled on Google as all answers i find are around screen savers which IS NOT the problem.
Cheers,
Steve
Hi Brenton,
First of all thanks for your quick response.
I forgot to mention these are machines we maintain on a customer site and I am planning a visit there soon so will be looking at some of the options you mention and then post a fuller report back for you.
In the meantime...
Re 1 we may actually be able to consider not going to "sleep" as this is a 24/7 operation environment so would not be a big deal to do that so may try that on my site visit.
Re 2 we do have a master build IF we need to re-build/re-image...its a fairly locked down completed environment so new machines/rebuilds wont happen often. Just for info we re-did our build from scratch very carefully.
On site going to check the Firmware updates as you quite rightfully mention could be out-of-date and benefit from an update. We last updated them about October/November last Lear.
I have just remembered that sometimes the users resolve the issue by using the mouse and dragging an empty box around the screen and this restores the desktop colour etc...very strange one!!
Cheers,
Steve
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Why is the graphics card all of a sudden effected by program updates.
Sat Sep 28 10:49:06 2013
panic(cpu 20 caller 0xffffff7f80f4775c): "ATICLASS::detectPowerDown: GPU is not found. PCI config access fails!!!\n"@/SourceCache/GraphicsDrivers/GraphicsDrivers-6.36.10/Common/IONDRV/ ATI/IOFramebuffer/ATIFramebuffer/Controller/Sources/R800/EvergreenClocks.cpp:825
Backtrace (CPU 20), Frame : Return Address
0xffffff83d2693a90 : 0xffffff8000204d15
0xffffff83d2693b90 : 0xffffff7f80f4775c
0xffffff83d2693bb0 : 0xffffff7f80f493dc
0xffffff83d2693bd0 : 0xffffff7f8158cbe5
0xffffff83d2693c00 : 0xffffff7f8158677c
0xffffff83d2693c40 : 0xffffff7f80d9ac80
0xffffff83d2693cc0 : 0xffffff7f80d99750
0xffffff83d2693d00 : 0xffffff80005281dd
0xffffff83d2693d70 : 0xffffff8000553deb
0xffffff83d2693de0 : 0xffffff80002ba770
0xffffff83d2693e50 : 0xffffff8000205536
0xffffff83d2693e80 : 0xffffff80002029eb
0xffffff83d2693ef0 : 0xffffff8000274176
0xffffff83d2693f60 : 0xffffff80002c3095
0xffffff83d2693fa0 : 0xffffff80002e4894
Kernel Extensions in backtrace (with dependencies):
com.apple.kext.ATIFramebuffer(6.3.6)@0xffffff7f81585000->0xffffff7f81598fff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0xffffff7f80800000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80804000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80d88000
dependency: com.apple.kext.ATISupport(6.3.6)@0xffffff7f80e02000
com.apple.kext.ATI5000Controller(6.3.6)@0xffffff7f80f30000->0xffffff7f80f5afff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0xffffff7f80800000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80804000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80d88000
dependency: com.apple.kext.ATISupport(6.3.6)@0xffffff7f80e02000
com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80d88000->0xffffff7f80daffff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80804000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 12612076511
unloaded kexts:
(none)
loaded kexts:
com.audinate.dante.driver.DanteVirtualSoundcard 0.9.3
com.paceap.kext.pacesupport.snowleopard 5.8
com.Areca.ArcMSR 1.3.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.ATIRadeonX3000 6.3.6
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.Intel82574L 2.1.8b1
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleIntel8254XEthernet 2.1.3b1
com.apple.filesystems.ntfs 3.4
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8 - last loaded 12365095188
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.kext.ATI5000Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IO80211Family 320.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.iokit.IOSCSIParallelFamily 2.1.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Cubase has this error
Process: Cubase 6 [222]
Path: /Applications/Cubase 6.app/Contents/MacOS/Cubase 6
Identifier: com.steinberg.cubase
Version: 6.0.7.364 (6.0.7.364)
Code Type: X86-64 (Native)
Parent Process: launchd [144]
Date/Time: 2013-09-28 10:50:35.845 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000012473fd9f
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x000000012473fd9f 0 + 4906548639
1 dyld 0x00007fff5fc0c839 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
2 dyld 0x00007fff5fc04d48 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
3 dyld 0x00007fff5fc08f68 dlopen + 490
4 libSystem.B.dylib 0x00007fff87a9be40 dlopen + 61
5 com.apple.CoreFoundation 0x00007fff8223eef7 _CFBundleDlfcnLoadBundle + 231
6 com.apple.CoreFoundation 0x00007fff8223de97 _CFBundleLoadExecutableAndReturnError + 1191
7 com.apple.CoreFoundation 0x00007fff822cb30e CFBundleLoadExecutableAndReturnError + 14
8 com.steinberg.cubase 0x00000001011e8e55 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 69941
9 com.steinberg.cubase 0x00000001011e93f0 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 71376
10 com.steinberg.cubase 0x0000000100402690 0x100000000 + 4204176
11 com.steinberg.cubase 0x00000001011d8e77 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 4439
12 com.steinberg.cubase 0x00000001011e86b7 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 67991
13 com.steinberg.cubase 0x00000001011e892e CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 68622
14 com.steinberg.cubase 0x00000001011e8a64 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 68932
15 com.steinberg.cubase 0x00000001007c68ab 0x100000000 + 8153259
16 com.steinberg.cubase 0x0000000100d149c0 0x100000000 + 13715904
17 com.steinberg.cubase 0x0000000101277b99 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 654969
18 com.steinberg.cubase 0x0000000100d16dbd 0x100000000 + 13725117
19 com.steinberg.cubase 0x000000010116b048 0x100000000 + 18264136
20 com.steinberg.cubase 0x00000001000d39c4 0x100000000 + 866756
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff87aaec0a kevent + 10
1 libSystem.B.dylib 0x00007fff87ab0add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff87ab07b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff87ab02de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff87aafc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff87aafaa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff87aafa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff87aafe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff87aafaa5 start_wqthread + 13
Thread 3: FThread
0 libSystem.B.dylib 0x00007fff87a95dce semaphore_timedwait_trap + 10
1 com.steinberg.cubase 0x00000001014f8437 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 3278615
2 com.steinberg.cubase 0x00000001007c8be0 0x100000000 + 8162272
3 com.steinberg.cubase 0x00000001014f8eb0 CSOLOISTExtendedAnalysis::~CSOLOISTExtendedAnalysis() + 3281296
4 libSystem.B.dylib 0x00007fff87b7129a _pthread_body + 24
Thread 4:
0 libSystem.B.dylib 0x00007fff87aafa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff87aafe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff87aafaa5 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff87a95dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff87ad4772 _pthread_cond_wait + 1015
2 com.apple.CoreVideo 0x00007fff82fbade6 CVDisplayLink::waitUntil(unsigned long long) + 252
3 com.apple.CoreVideo 0x00007fff82fba2a2 CVDisplayLink::runIOThread() + 644
4 com.apple.CoreVideo 0x00007fff82fb9fe3 startIOThread(void*) + 139
5 libSystem.B.dylib 0x00007fff87acefd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff87acee89 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff87aafa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff87aafe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff87aafaa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001211f4000 rbx: 0x00007fff5fc43ae8 rcx: 0x00007fff5fc019df rdx: 0x00007fff5fbfdd20
rdi: 0x00000001211f4000 rsi: 0x00000001211f4000 rbp: 0x00007fff5fbfe170 rsp: 0x00007fff5fbfdce8
r8: 0x0000000000000000 r9: 0x00007fff8abcf420 r10: 0x0000000000000000 r11: 0x00007fff8abcf420
r12: 0x00000001224521e0 r13: 0x00000001211f4000 r14: 0x000000012473fd9f r15: 0x00007fff5fbfdcf0
rip: 0x000000012473fd9f rfl: 0x0000000000010212 cr2: 0x000000012473fd9f
Binary Images:
0x100000000 - 0x1022a4fe7 +com.steinberg.cubase 6.0.7.364 (6.0.7.364) <CFFF5ABF-970D-896D-4A88-78FFF87878C1> /Applications/Cubase 6.app/Contents/MacOS/Cubase 6
0x10268c000 - 0x1026dcff7 com.apple.audio.midi.CoreMIDI 1.7.1 (42) <E7DBCE93-A637-ABA2-B623-6A76B82EE243> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x102704000 - 0x10270aff7 com.apple.agl 3.0.12 (AGL-3.0.12) <014CA38F-CB49-8214-4C16-DF73FC6EFCE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x105f00000 - 0x105f89ff2 +com.eLicenser.POSAccess-DLL ??? (1.12.1.0) <66A02345-5109-F38C-1262-D00D8189324C> /Library/Application Support/eLicenser/pos/Synsoacc.bundle/Contents/MacOS/Synsoacc
0x1170a6000 - 0x1170ccfff GLRendererFloat ??? (???) <38621D22-8F49-F937-851B-E21BD49A8A88> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11a17a000 - 0x11a30dfe7 GLEngine ??? (???) <BCE83654-81EC-D231-ED6E-1DD449B891F2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11a33e000 - 0x11a730fff com.apple.ATIRadeonX3000GLDriver 1.6.36 (6.3.6) <282E53E2-ABB3-B97D-F298-6A8FE21F3A5A> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
0x11b243000 - 0x11b249fe7 libFontStreams.A.dylib 545.0.0 (compatibility 64.0.0) <87272933-FB21-81D0-00E6-92BC3D7583FB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
0x1211f4000 - 0x121303fff +com.steinberg.omffilter 4.0.0.179 (4.0.0.179) <C05588E9-6173-ECEF-2BF1-92AE05B78913> /Applications/Cubase 6.app/Contents/Components/omffilter.bundle/Contents/MacOS/omffilter
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld
0x7fff80003000 - 0x7fff80059fe7 libTIFF.dylib ??? (???) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8008f000 - 0x7fff8011ffff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff80132000 - 0x7fff80179ff7 com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff80453000 - 0x7fff8048dfff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib
0x7fff80c2c000 - 0x7fff81626ff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff81627000 - 0x7fff816dcfe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8189e000 - 0x7fff81938fff com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8199c000 - 0x7fff81c1efff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff81c1f000 - 0x7fff81c1fff7 com.apple.Carbon 150 (152) <C0E61968-57F3-6EE1-8524-32A18955BAF0> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff81c20000 - 0x7fff81c26ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff81c7f000 - 0x7fff81c8cfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff81c8d000 - 0x7fff82196ff7 com.apple.RawCamera.bundle 3.14.0 (646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff82197000 - 0x7fff821ecff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff821ed000 - 0x7fff821f1ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff821f4000 - 0x7fff8236bfe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff823b7000 - 0x7fff82482fff ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <86982FBB-B224-CBDA-A9AD-8EE97BDB8681> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x7fff82483000 - 0x7fff824c1fe7 libFontRegistry.dylib ??? (???) <395D7C0D-36B5-B353-0DC8-51ABC0B1C030> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff824c2000 - 0x7fff82681fff com.apple.ImageIO.framework 3.0.6 (3.0.6) <92882FD3-CB3F-D0BE-DDDA-43B4BEE10F58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff82682000 - 0x7fff82686ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff82687000 - 0x7fff82687ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff82688000 - 0x7fff82745fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff82746000 - 0x7fff82747ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff827c6000 - 0x7fff827d7ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff827d8000 - 0x7fff82842fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff82843000 - 0x7fff82959ff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x7fff82cad000 - 0x7fff82ccdfff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff82da6000 - 0x7fff82e24ff7 com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff82e25000 - 0x7fff82f5afff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff82fb5000 - 0x7fff82fb7fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff82fb8000 - 0x7fff82fddff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff82fde000 - 0x7fff8311cfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8311d000 - 0x7fff831cdfff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff831ce000 - 0x7fff8328ffef com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff832c0000 - 0x7fff8339dfff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8339e000 - 0x7fff8339eff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8339f000 - 0x7fff8369dfff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8369e000 - 0x7fff836c0ff7 libexpat.1.dylib 7.2.0 (compatibility 7.0.0) <8EC31253-B585-D05E-F35D-AE3292FB790B> /usr/lib/libexpat.1.dylib
0x7fff83722000 - 0x7fff8376bfef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8376c000 - 0x7fff83851fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8389f000 - 0x7fff838e2ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff83904000 - 0x7fff83904ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff83914000 - 0x7fff83af6fef libType1Scaler.dylib ??? (???) <7892C4D7-3E5E-D7DA-AA4E-8D4ACED143D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylibI havent had the exact same problem as you but I am having a similar problem where lately I noticed when working in Pro Tools (mainly because I use my mac pro for audio work) or even when on the internet whatever it may be that my screen has been flickering a little bit or gets slightly glitchy.
Yesterday upon startup for the first time the screen went black. Had to do a force shutdown. Unplugged all external devices. Reset everything as well. Slowly checked everything was on the phone with Apple even during the process. Seemed to correct the issue. Then of course I get off the phone, restarted my computer and it goes black randomly again.
Rebooted fine. Checked all my hard disks internal and external, verified and repaired permissions on main drive and clone. Since then nothing yet...But I still feel its either the Video Card or the Monitor as everything else is fully operational.
I plan on taking it in to look at as my applecare is up in November but I cant point my finger on it. And really am trying to avoid lugging the mac pro and monitor in at the same time...(Not the easiest thing with lack of parking in nyc..)
If the display was dying I feel like it would have konked out already.
The funny thing is I have had to replace video cards and monitors in the past but this time I cant quite figure out what the **** is going on.
I am leaning towards the video card as I noticed it flickered a little when opening plug in windows in pro tools or multiple windows in sfari but it doesnt make sense.
Worst part is I cant do a hardware test cause for some reason this computer doesnt have the software installed. It does nothing when I hold down the D button...
I totally baffled but the randomness of this. -
My computer screen goes black after putting password
My computer screen goes black after putting password. I already unplugged the cord and battery and held power button for 1 minute several times and still has the black screen
@LisaMG ,
Hello and welcome to the HP support forums. Lets see what we can do to help you with your black screen issue.
When posting here if at all possible please provide your key system .
You have your model and what version of Windows. If possible could you post back with the product number and which version of windows 7. Home, professional, Ultimate. and any service packs that have been installed.
Now here is a link that should help you out in finding what the problem may be and possible ways to solve the issue.
HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo...
Things you may want to try as well. When you start your computer move the angle of the screen and see if it still has the problem. If the problem goes away you are looking at a cable or connection issue.
If the problem stays the same then you may be looking at a driver or motherboard issue.
Here is a link to a video that may be of some help as well.
How to fix or troubleshoot a blank or black screen not powering up issues laptop
Please post back as soon as you can and let me know how things go.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP -
Re: Satellite Pro A200 - Screen goes black after BIOS screen
Hi,
I'm new to the forum and have quite a big problem. So any help is welcome and appreciated.
My Satellite Pro A200 goes black after the BIOS screen and a black screen with a blinking cursor. Also just before the screen goes black a bleep can be heard which shows windows is booting.
I can access the toshiba set-up screen but not the safety mode set-up.
Kind RegardsHello
You wrote that you can access the BIOS but have you checked if the HDD is recognized properly? Maybe the computer cannot boot because HDD isnt recognized so you should check this.
If the HDD is recognized I would try a recovery installation from Toshiba recovery disk. It seems that Windows isnt able to start and if you reinstall the whole system it should help to get rid of this. Just go in boot menu and select CD/DVD drive as boot device.
Check this!!! -
Iphone G3 screen goes black after ending every call.
My iphone screen goes black after ending a call. Shouldn't I have to hit the "end call" button? I'm having to re-boot the phone after every call I make. Anyone else have similar issues?
Nathan C.,
I know that and it is not the problem nor an explanation.
Here is the issue I am referring to:
When someone calls, still during the conversation when I remove the phone from my ear (in order to access the key pad, for example), or in order to hand up, the screen goes black and the phone freezes.
In other words I cannot terminate the call or access the keys,as I remove the phone away from my ear it shuts down.
Any help??? -
When I'm reading an e-mail or document without moving my mouse, the screen turns black after only about one minute and then switches to my screen saver. I must move the mouse constantly to keep my active window open. I can't find out how to turn this "Energy Saving Feature" off so I can read long articles without being interrupted every other minute. This has been VERY irritating!
This question was solved.
View Solution.Hi,
Open windows Control Panel, open Pesonalization, click the Screen saver link in the bottom right and in the following window, adjust the time in the 'Wait' box to a time you want before the screen saver appears and click Apply. Or if you prefer never to get the log-on screen, remove the tick next to 'On resume, display logon screen'. Click Apply to save the change.
Next, open windows Control Panel again and click Power Options, click the Change plan settings link next to your currently selected power plan and in the following window adjust the time using the dropdown box next to 'Turn Off Display' to a more acceptable setting and then click Save Changes.
Note: Set the time in the Power Options menu to be slightly longer than the time you set in the Screensaver Menu or you will never see your screensaver start.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
my 3rd generation ipad even though my battery is at 100 % the screen goes black after sitting for more than 15 mins. The only way to get it to come is by resetting the ipad. Is there a fix for this. It all started after the last two updates.
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
IPhone goes black after 5 seconds
My iPhone 4s, when I hit the round button, my screen goes black after 5 seconds. Not sure why, I dont have any timeouts in the settings set to 5 seconds that I can tell, the only one i have is the lock, but that's at 5 minutes. but its pretty consistent if the screen is black, then i hit the round button and it's sitting at the screen to swipe to unlock, if i dont do anything for 5 seconds, it goes black again.
It will also go black randomly while the phone is unlocked and in use. any ideas? Can't imagine 5 seconds is the default idle time for it to go black, that's pretty fast!!Your iPhone has suffered damage and will need to be take or sent to Apple for replacement. If you have AppleCare+ coverage, the cost wll be $79 US. If you don't, the cost (if memory serves) will be $269.
Regards. -
my macbook 3.1 screen goes dark after a period of use; but if i readjust the screen (close it to about a 30 degree angle) the screen light is on again. i don't have an external monitor, so i just deal with it. i'm about done dealing with it and am wondering if anyone else had/has this problem, and how did you solve it?
You have a hardware problem. It needs to be fixed.
Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook in to an Apple retail store or service provider to ask for an estimate.
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