Windows 7 Does Not Recognize Airport Extreme Base Station

I have a Macbook Pro, a Windows XP PC, an Airport Extreme and an HP Printer hooked up via USB to the Airport. My XP system and My Macbook work fine. I have Windows 7 installed via bootcamp on the MacBok. It connects to the wireless network perfectly on the Windows 7 side but when I run the Airport Utility it is "unable to find any apple wireless devices." I want to set up the Windows 7 side to print and need to discover this network printer but since it won't even recognize the Airport device, I don't know how to proceed. Anyone know how to solve this problem? I have uninstalled and reinstalled software to no avail.
Thanks,
Thad

I have the exact same issue with a new airport extreme. One additional bit of info for me is that the windows computer does see the wireless network and is able to get online. It just doesn't find the airport in the airport utility app. Also, according to the guidebook I am supposed to install "Bonjour" on Windows computers. Can't find any reference to Bonjour on the installation disc that came with the Airport Extreme.

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Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Macbook does not see airport extreme base station

Hi
I set up my airport extreme several years ago. I recently noticed that, under "security," the guest network says "WPA2 secured," but the main network says "none." Is this a problem; i.e., does the main network lack security? Further, when I open the airport utility, it cannot find a base station.
What am I doing wrong?
Thank you!
ron

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

IMac does not see Airport Extreme Base Station wirelessly

Trying to use my existing PC hooked up to Airport Extreme BS via ethernet cable, which works fine. I then open Airport Utility on my iMac and it scans for wireless devices but it can't see the AEBS (located beside it). Opening Base Station tab and there are no solid headers to click on, just the soft grey headers. I am fairly new to Apple product so if I've left any info out to further troubleshoot please let me know.
Eventually I would like to connect my Apple TV, located downstairs, wirelessly as well as use an Airport Express (wirelessly) to boost the signal if need be due to concrete walls and floors in construction of house.
I have OS X Version 10.5.8 (up to date), Intel, Airport Extreme Wireless Card.
Thanks for any help out there.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

AirPort Utility does not see AirPort Extreme Base in G5 but see it in PB G4

Moreover I cannot lease an IP from AirPort Extreme Base with my G5, I must use manual IP set in order to connect. Every things works fine with the PB G4 which had an import setting from the G5 before the trouble began.

Sorry I had so many change in Hardware I have an AirPort Extreme Base and AirPort Utility works fine with the PowerBook G4. When you open Network Preferences and click advanced you will see TCP/IP
if you open it you see configure IPv4 you should Using DHCP.

Airport Utility 6.3.1 does not recognize Airport Extreme 7.6.4

Running OS 10.8.5. Message "This version of AirPort Utility doesn't support this base station. Go to AirPort Service...for more info" pops up. My wireless internet networks are fine but I am trying to network a printer and a few other mobile devices and I need to use the AirPort Utility. Anyone have an answer for me? I believe I am running on the latest for what is necessary and am not sure why this is happening.

I have the 5th generation airport extreme model.

Nintendo Wii cannot recognize Airport extreme base station

As titled. Installed the AEBS today, all seems well until I tried to setup the Wii for web surfing. But it couldn't found the access point that's related to the AEBS, but it find other access points that's not related to me. I also tried "manual" setup, but it still couldn't locate the SSID. Are there any firmwire to download and fix this problem?
Please email me if you have any idea: [email protected]
much appreicated.

In finder, go to - Mac HD, Library, Preferences - drag the folder 'SystemConfiguration' into the trash
Restart.
Evidently, there were some corrupt files in there which, in my case, made my AP utility sporadically lose both my airport devices. Trashing that folder and the files within, and restarting automatically creates a new fresh system configurations folder. The AP Utility immediately found my hardware with this fix, but only time will tell if this was root cause and be a long-term fix.
Best of luck.

Airport Extreme base station vs. Linksys router

Hi all -- I have a tech choice to make and I'm soliciting advice and war stories from those who have been in my place.
I have a DSL connection, G5 Mac and a Windows laptop. I've been connecting to the Internet via a Linksys WRT54G router -- the Mac is connected to the router via Ethernet, and the Windows machine connects wirelessly -- and I've been happy with this setup. I have it on good authority that I'll be getting an Airport Express in my stocking this year; I had done a little research and found that it is possible to make the WRT54G and the Airport Express work together, and was planning on doing some hacking and fiddling to make that happen in the new year.
However, last night my WRT54G seems to have died a horrible death -- all its lights started blinking at once, the Internet connection went away, then all the lights went out except for the "diagnostic" light, and now no lights come on at all. No idea what happened, but it seems pretty kaput.
So! I'm in need of a new wireless base station. I could get an Airport Extreme base station, or I could get another Linksys (or another off-the-shelf 802.11 router, but we'll just use "Linksys" as the catch-all phrase here to mean "not an Airport Extreme base station"). The most obvious difference is price -- the Airport Extreme station is $200, while the Linksys is more like $65. Another thing that irks me about the AE station is that it only has one LAN port. I do like being able to plug in my laptop to the wired network to do some diagnostics once in a while and it'd be a pain to have to disconnect my Mac to do so. And then there's nagging worries that the AE base station might not work as well with my Windows laptop.
On the other hand, I'm sure that setting up the Airport Express would be much, much easier with the AE base station. And I do like the idea of the base station being able to dial up if my DSL goes down (as it does from time to time). Basically, I am tempted by the AE base station feature-wise, but I'm kind of balking at paying three times the price and not getting even a second LAN port. Any advice, particularly from people who have used both types of routers in a mixed network, would be appreciated.

Replace your Linksys with another WRT54G. Then you can hook up your anticipated AX as either a client (connected like a computer), a wireless access point (connected using ethernet with DHCP disabled on the AX), or using WDS:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=607414

I told my wireless network to forget two airport expresses so that I could rename them. Now the network does not see them even when plugged in about 10 feet away from the airport extreme base station. Does "forget" mean forever? How to reset?

I told my wireless network to forget two airport expresses 1 1st gen, 1 2nd gen so that I could rename them. Now the network does not see them even when plugged in about 10 feet away from the airport extreme base station. The network does recognize a totally new 2nd gen express. Does "forget" mean forever? How to reset?

The network does recognize a totally new 2nd gen express.
Then, it sounds like you have already reset the 2nd Gen Express, and now you need to set it up again, like you did the first time. Only, this time, assign the device name that you want to the AirPort Express.
Do NOT use the name that Apple suggests.....which will be something goofy like........Sueswimsf's Red Apple AirPort Express
Assign a simple name.....something like 2ndGenExpress

Ip8500 does not print with XP & Airport Extreme Base station (OK with Macs)

My canon ip8500 is connected to an Airport Extreme Base station. I can print from either Mac (a G4 and a new iMac 24") but no luck with either XP laptops (accessing the internet is no problem). I've installed both PC's with Bonjour but after a minute or so I get a failed to print message. Any suggestions?

They are simply obsolete. You cannot update their firmware to be compatible with new products. Buy something to replace them such as a couple of new Airport Expresses.

Airport utility no longer recognizes my Airport Extreme Base Station, which had been set up to extend a wifi network

Hi. In November I set up my airport extreme base station (5th generation I believe) to wirelessly extend the wifi network we use at home to see if it would increase download speeds. Before doing that, I did a factory reset of my airport extreme, and the owner of the airport extreme to which the ethernet cable is attached made changes to his network to allow it to be extended. I folllowed all the directions from the apple support pages, and finally got it to work. I could even access a portable hard drive which I attached to the airport extreme base station being used as the extension. Then a week or so ago I noticed that my laptop would no longer connect to my base station. I did not have time to look into it until this week. Airport utility, either on my Mac or iphone no longer recognizes my base station. My mac is running OS X 10.10.1 and my iPhone is running iOS 8.1.2 I have tried both hard, soft and factory resets of my base station to no avail. The only thing that has changed after doing that, is that when I do a soft reset of my base station, a neighbors airport express appears when it never did before. I can't actually connect to it, but it does try. Then after approximately 5 minutes, it disappears from my list.
Today I went and pulled out my OLD AIRPORT EXTREME base station... you know, the one that looks like a space ship and is running wifi 802.1 b/c? airport utility DOES locate and display that, but airport utility returns a message stating that it cannot be set up by this software. I am attaching an image of that.
Thank you,
John
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?

I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
Go to Settings > WiFi and "Forget" the network created by that AirPort Extreme, it's older than dirt. Forget your neighbor's network also.
Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
Not exactly, but using iCloud Keychain will populate all your devices with the names of preferred networks that any of them connect to, no matter where they are. I don't know why Apple considers that a beneficial feature.

Windows XP lost connection to airport extreme base station

I had a perfect connection after setting up my Airport Extreme with my Mac Book Pro and my HP laptop and one HP desktop then when trying repair media center. I did install the airport utility in XP but when trying to scan it cannot pick up my base station. It worked perfect before now I am at a hold and I don't know what direction to take.
Some questions.
How do I find the IP address on my Airport?
Do I need to create a new wireless network since the airport utility does not pick up the base station?
When I search available networks on the PC why doesn't mine show up?
Can someone point out the steps to take to get this crappy PC back on the internet, oh by the way it's my wife's and now she's on mine and I need to get her back on hers ASAP!
Thanks I appreciate your time to help out!

>How do I find the IP address on my Airport?
The default LAN-side IP address of the AirPort/Time Capsule is: 10.0.1.1.
>Do I need to create a new wireless network since the airport utility does not pick up the base station?
You shouldn't have to. Assuming that the base station is still providing a wireless network, you should be able to access it with the AirPort Utility. To do so, run the utility, and then, select File > Configure Other ... from the utility's menu bar. Enter 10.0.1.1 in the Address window and the Base Station Password in the Password window. If you did not change the Base Station Passwork, the default is "public."
If you are still unable to access the base station via the utility, then try temporarily connecting an Ethernet cable between the computer and the base station ... and then, try accessing it again.

Why does my Airport Extreme Base Station keep appearing as a Shared device?

After installing 10.5 my Airport Extreme Base Station keeps appearing with a Windows PC icon under the SHARED list in the Finder, and I don't have a hard drive attached. Does anyone know why it's appearing, and how I can make it go away?

Even more weird in my case, I have the Airport Extreme show up twice under Shared. One shows an icon of the actual Airport Extreme which is the one that has the hard drive attached and that works fine. The second is named Airport-Extreme and has an icon like its a PC. lol Not sure what's going on here but if you ask me the first one should be there because that makes sense, but I have no idea why the second one is displayed. Must be some sort of bug.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

Hi I have an airport extreme base station And trying to dial on windows

Ok I have a airport extreme base station the one with dial-up modem and power over ethernet. Well i have people PC as my provider, and can dial the connection on my macbook by using internet connect. but on my hp i can not. I have tried to create a connection type on it and cant figure out how to have it connect like on internet connect. tho i can go the admin utility and click automatically connect and click OK and it dials the connection to disconnect i re click it and click OK and it disconnects but i do not like it that way. So what am i to do and is their a internet connect app for windows. I have also contacted apple and hp and that did not help. Feedback welcome and is needed.
Thanks to all that leave feedback

If you are using dial-up.
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility
http://www.java.com

Windows 7 Does Not Recognize Airport Extreme Base Station

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