Windows 7 DVD Drive Issues

Hello,
I have installed windows 7 64bit (the full release) onto my macbook pro. Im new to mac and love it, but as to what model it is I think its an early 2009. The model is A1286.
I had it running 32bit xp fine and Windows 7 64 bit runs fine and it reads CDs/DVDs however they don't eject? The button appears when I press the key and if I try to eject via my computer it just says an error occurred. The driver it is using is one built into windows. It reads the DVDs fine though? Its annoyign as I have to resart the PC to eject it.
I installed Windows using the snow leopard boot camp (3.0).
Any help is much appreciated
Cheers
Tom

I have installed windows 7 64bit (the full release) onto my macbook pro. Im new to mac and love it, but as to what model it is I think its an early 2009.
New people often have trouble with creating a new thread! let alone get it into the right sub-forum...
Okay, I've never had a keyboard button open or eject CD/DVDs.
I control + click on the device under Computer in Windows Explorer or double click on "Computer" on desktop.

Similar Messages

ITunes for 64bit Windows 7 Driver/CD/DVD/Drive Issues-

Hi There
I am sure that there are many many users out there suffering the same frustration as me in regard to ITunes just not working properly with Windoews 7 (64Bit).
I have been trying to solve the mystery of "ITunes for Windows Registry Settings Warning When Opening Itunes.
I have tried all the recommended actions to correct this problem without any success and I do mean ALL.
Below is a screen shot of my registry, can anyone see anything wrong with it?
In the meantime (Last four months) I have stopped using ITunes and instead have used Digital 7, this will be my very last attempt to get ITunes working properly, failure will mean consigning ITunes to the same place as any other Software that does not do wshat it says on the can.
I hope someone can help.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Pixma ip6000d windows 7 driver issue. How do you get one?

Has anyone solved the windows 7 driver issue? The canon website does not have one yet is reported windows 7 capatable.

Hello ricksterofmi,
The PIXMA iP6000D Drivers are included with the Windows 7 Operating System through Windows Update. Please connect the PIXMA iP6000D to your computer and automatically install the drivers. Once this has been done, visit our website by selecting this LINK to download and install the Add On Module for full compatibility.
I hope this helps.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I still have Cd/DVD drive issues

The CD is ejected after a short while and never mounted. I have cleaned the optics of the CD drive and reset my PRAM.
Has anybody discovered a complete solution for this problem.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Any solution to DVD drive issue post Lion install yet?

Any solution to DVD drive issue post Lion install yet?

Since installing Lion no DVDs are being read by the superdrive, this is a problem that has been highlighted by quite a lot of people.
CDs are being read fine.
After inserting the DVD there is some noise, sounds like it is trying to pickup the DVD then spits it back out.
Previous posts from other people:
http://www.mac-forums.com/forums/os-x-operating-system/245917-heads-up-lion-supe rdrive-fake-glitch-possibly.html
https://discussions.apple.com/thread/3199297?start=15&tstart=0

HP Envy dvd drive issues after the Windows 8.1 update

I have a HP Envy and after the Windows 8.1 update the dvd drive is not working. I can see the drve but it is difficult to get the drive to open or recognise there is a disc in it. What can I do?

Hello @Jenino,
I understand that you are having issues with the Optical Drive on your HP ENVY 7 PC. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As with this I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

ITunes 7.1 causes DVD drive issue?

I upgraded to 7.1, after which my computer stopped recognizing my DVD drive. Updating drivers did nothing, so after much frustration I rolled back to a checkpoint established before I installed iTunes and the drive works again!!! Anyone else have a similar problem???

I upgraded to 7.1, after which my computer stopped recognizing my DVD drive.
usually, that sort of thing is associated with a device filter conflict in the registry. (although it usually doesn't hit Toshibas ... Packard Bells from the UK are most commonly hit by it.)
the following document may be of some help with that:
iTunes for Windows: Troubleshooting CD issues caused by device filters

Weird broken DVD drive issue

+(crossposted from here, this forum seems to get much more traffic.)+
Hi.
A couple of weeks ago, my Macbook's DVD drive stopped working. It won't load discs (physically) at all. This is not a software issue, it won't load under Windows or external boots either.
I figure the drive is dead, and I'm not that broken up about it… I almost never use it.
However, there are two interesting side points, which aren't very common judging by the lack of Google results:
• Ever since I got my Macbook, the drive made a sort of 'spinning' sound every time the empty drive was powered up, i.e. on waking from sleep or starting/rebooting, the drive would make a quick 'back and forth' noise, which none of my friends' Macbooks made. This only happened when the drive was empty; it was silent when a disc was loaded. My drive is a *HL-DT-ST DVDRW GSA-S10N* according to System Profiler. I never did check whether my friends' drives were identical, although one friend did have the exact same model of Macbook. For all I know, this is entirely common with my drive.
• When the drive died (exactly when it died), another thing started happening as well: When I lift the Macbook's screen to wake it, I cannot type my password without extra characters (which are, of course, obscured) being added… I always need a second attempt to unlock my computer. I can't help but think that these two issues are connected… they started simultaneously.
So… is there any chance my drive is not dead? Does the fact that it always made strange noises have anything to do with it? And how does the phantom typing figure in? Is there a way to see what characters the system if dumping into my password box?
Thanks for any help. Again, I'm not worried about it, more curious. I'm also well out of warranty.

I can't speak to the specifics of your situation, hudgie, but I can tell you that the SuperDrive on my first MacBook conked out and had to be replaced. Fortunately, it was still under AppleCare. The symptom my MacBook presented was that it would not mount CDs. It would accept them and then spit them right back out. Curiously, it played DVDs just fine. This was a progressive failure. At first, I could rotate the CD and have it accepted. Then I would have to fiddle with it longer in order to get it to accept the CD. And, finally, it would not accept a CD at all. I did try a cleaning disc on the drive, without success. If you haven't tried a cleaning disc, I would suggest trying that, especially since you are out of warranty anyway.
Good luck!

CD/DVD drive issue on Satellite L notebook - error code Code 39

Hi,
Could anyone tell me if there is an updated driver for the TSSTcorp CDDVDW TS-L632H ATA Device? The device is not available as a selectable drive and in device manager it reports the following error:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I have removed the device and the driver, however on scanning for hardware; vista re-installs the default driver and the same error returns.
Because of this error, I am unable to update the firmware for the drive and the firmware update is unable to see the drive.
Any ideas??
Thanks in advance.

Hi buddy
What to saythis issue is known and caused by wrong Windows registry entries.
Microsoft has released and published some knowledge articles.
Check this:
http://support.microsoft.com/kb/270008/en-us
First of all I recommend removing the CD/DVD drive from the device list in device manager. Then remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Finally reboot the notebook.
Thats all.
PS: you would find this solution also without my help. You should use the forum search function! Its helpful!

Finder & DVD drive issue

Hi All,
I have a small issue.
1. My dvd drive makes a funny clicking noise when i first insert a dvd. Is this normal?
2. When using finder and scrolling down to find a document sometimes the window blinks as i scroll down.

1. Yes, the noise is normal.
2. No, not normal. There are a couple of threads on this flickering while scrolling issue, try a forum search.

Satellite A100-785 PSAANE - CD/DVD drive issue

Hello Friends,
I own a Toshiba Satellite A100-785 PSAANE and its configurations are as follows:
1.87 Ghz C2D, 1 Gb Ram (512 + 512), Windows Vista Basic, CD/DVD read/write...
Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown.
For eg: Lets say if I insert any software cd like my webcam's cd or my printer's cd they can be read normally and work fine. But the moment I enter any cd which is been burned by me which contains my personal files, that is been read as a blank disc.
This issue does not exists with any of the DVDs. Doesn't matter which every dvd I insert either being a normal software dvd or being the one which is burned as a personal data dvd, everything works fine and all the data in dvd can be read.
I have tried reinstalling the driver, I have tried reformatting my laptop using the Toshiba Recovery CD provided with the laptop, but the issue still exists.
In between few months ago, I tried doing some tweak, like first i insert the cd in the drive and then disable the cd drive and then enabling it again would actually read the cd. But after few tries, this also stopped working.
Now I really have no idea what should I do to make my CDs work normally.
I hope this post can help me out.
Your help will be appreciated
Thanks for your precious time
Regards
Jeetendra

>Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown
For me it sounds like a DVD, where the data has been burned, were not fully compatible.
I meet such issue on different computers. A friend of mine has had the similar problem with an non Toshiba notebook. Its matter of the disks which are used for burning.
I tested several brands and now Im using TDK and Verbatim because my CD/DVD drive supports these kind of disk properly.
Of course it could be an hardware issue too but in such case you will need to replace the CD/DVD drive

DVD Drive issues with A700

Hi there!
              I am having problems with my DVD drive in my A700 machine. The drive is a Sony Optiarc DVD RW AD-7640S. When I put in in a disk I hear the drive spin but when I click to open the drive in My Computer it prompts to insert a disk and ejects the one in there, sometimes it will show two drives one as DVD and one as CD. I have tried many different types of disks as well as using the Lenovo Toolbox, which also asks me to insert a disk. I have removed the DVD drive in the device manager and reinstalled, the driver is listed as being Microsoft and up-to-date.
              I have not been able to locate a different driver for this device even off of Sony's website the product is not listed. I considered a possibilty of a bad lens and wanted to replace the drive but notice that there is a seperate eject button in the casing of my machine, powered from the board. This DVD drive has the eject button to the far right and most that I am finding are off-center. Has anyone experienced this issue and believe it to be a driver problem and know where to get a driver? Or if I need to replace the drive can I use any notebook SATA drive or does it have to be this model because of the button in the casing?
                        Any suggestions are appreciated!

hey kristin7522,
welcome to the forums.
i do find it weird that in My Computer it shows two optical drives when clearly you only have one and thus i would like you to get into device manager and uninstall the current driver for the DVD drive.
this should then prompt windows to install generic drivers, let it do so.
try again.
if this does not work, head over to http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=399423
check your system and if there is anything out of date; update it.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

DVD drive issue and permissions repair

Forgive me if I'm combining two issues in this posting. If they are not related I can separate them out.
I don't know if my drive is going, but I have a DVD for a tv show that I wanted to watch on my Macbook Pro running Snow Leopard (latest patches). For a while now I've had to keep reinserting the disc because it's not registering. I put it in, and can hear mechanisms, then it spits it back out.
I watched one disc, ejected it then tried to play another and it just would not load.
I thought of checking disk permissions, thinking maybe the OS had some permissions problems that may be preventing it from reliably reading the disc. The disk utility reported a number of permissions errors and owner errors, so I repaired the permissions and it reported that it was completed successfully. I thought I'd run the verify permissions again, just to make sure the errors had really been repaired, and they're still there - some of them were gone, but there were others reported. I ran the repair and verify a number of times now and nothing's changed.
My questions:
1. Could the problem I'm seeing with my DVD drive be related to permissions of some of the system files?
2. Do I have anything to worry about with the disk permissions not appearing to be repaired?
3. Would I gain anything by booting to install media and running the verify and repair from there?
Thanks much in advance!

Could the problem I'm seeing with my DVD drive be related to permissions of some of the system files?
If you've repaired permissions, and you still have the problem, then the answer is no.
Do I have anything to worry about with the disk permissions not appearing to be repaired?
Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore
Would I gain anything by booting to install media and running the verify and repair from there?
No.

Re: Cd/DVD drive issue - error code 39 on Satellite P series

Hi,
This is my first request for help.
My CD/DVD drive is no longer recognized and when I go to Device Manager and click on CD/DVD I am informed that the file cdrom.sys is there but cannot be loaded.
An error number 39 is reported.
Any advice would be greatly appreciated but please keep it simple to one line actions if possible.

Of course you can get some advices ;)
I think you would find it faster if you would search in the forum firstly but I will try to help you too.
There error code 39 is very common issue and can be solved easy;
Check this MS knowledge base article:
http://support.microsoft.com/kb/314060/en-us
So firstly remove the CD/DVD drive from the device manager.
Then access the registry using the regedit command and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Reboot the notebook and wait till the CD/DVD drive was installed again.
Thats it. ;)

Satellite P205D-S7802: CD/DVD drive issue; driver corrupted or missing

Hi,
Dvd unit has not recognized by the OS.
When i open My Computer the only unit displayed is C, there's no D unit.
Then I go to device manager to check it, and I notice that the DVD unit has problems, then i open properties and the error message is:
"HL-DT-ST DVD RAM GSAT20N ATA DEVICE
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing".
First i thought that was a hardware problem, but I introduced the windows vista disc at boot and the unit read it very well. Then I choose update driver from device manager and the updater told me that the best driver was already installed for the device.
I tried to replace the .sys and .info files for cd-roms but nothing happened either.
What is happening, please help, is urgent i need to use my dvd unit.
Regards.

Try this:
remove the CD/DVD drive from the device manager list
access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
This is described also here in the MS knowledge base article:
http://support.microsoft.com/kb/270008/en-us
Check it out!

Windows 7 DVD Drive Issues

Similar Messages

Maybe you are looking for