Windows 7 Expired Password - Recvd Warning prompts but not forced to change password

Question

Our Windows 7 users are prompted when their passwords will expire in 14 Days, however They are not forced to change thier password before it expires. If the users ignore the expiration warning they can only get logged into the network after having the helpdesk
reset thier password.
Is there a way to force Windows 7 users to change thier passwords on the day it expires. Our WinXP users get the 14 day warning and are forced to change thier passwords on day 14.
I have the GPO configured to notifiy users when thier passwords will expire in 14 days
Thank you,
Glen

Answer 1

Hi,
After applying above settings, the user can change the password by default at the expire day. Please create a new domain profile and test the issue on several Windows
7 machines. Can the user be enforced to change password at expire day? If not, please refer to the following steps to collect the information for research.
1. On the DC, open GPMC, right-click Group Policy Results, choose Group Policy Results Wizard, follow the wizard to collect a Group Policy result for problematic
Windows 7 client.
2. On the Windows 7 machine where GPO failed to apply, please perform the following steps to collect log files:
a) Please add the specified registry key to enable group policy log (%windir%\debug\usermode\gpsvc.log), and remove or rename it to disable group policy log after
collecting data. You may need to create the Diagnostics key if it is not there.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Diagnostics
Type: DWORD
Value: GPSvcDebugLevel
Data: 0x30002 (hexadecimal)
b) Then on the problematic Win7 machine, run command “gpupdate /force”.
c) Then on the problematic Win7 machine, run command “gpresult /v > gpr_win7.txt”, send me gpr_win7.txt file.
d) On the problematic Win7 machine, run command “eventvwr”, then expand to Applications and service logs -> Microsoft -> windows -> groupPolicy
-> Operational. Right-click on it and click “save event as”. Save the file as .evtx format and send it to me.
e) After that, please send me the above output files. (please zip them first and then send them to me).
- %windir%\debug\usermode\gpsvc.log
- gpr_win7.txt
- win7.evtx
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the GPMC
result and the zip files, and then give us the download address.
Thanks,
Novak
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