Windows 7 Hangs After Welcome Screen

About five months ago the workstations in our network started stalling at the Welcome Screen. Our fix is to restore back to the most recent restore point. This has worked (KOW) without incident. After reading many posts about the subject, and implementing
others fixes, we are still without resolution. A bit of background info, (more at the end of this post) the network has five W7ProSP1 64bit workstations. There is a 2003 R2 server used for file sharing only. This network has been running without issue for
almost two years. We've turned off MS updates. Ensured MS Defender is not installed. A new switch was installed to test the problem without success. And the most "thrilling" part of this problem is that it is intermittent amongst the workstations.
All are shutdown every night. Yet only a few will encounter the Welcome Screen Stall at the start of any day. Sometimes a week will go by without event for a few. There has been no changes to the PC's or their software. Users have been practicing safe-internet
browsing habits.
Using Dell Optiplex workstations and Poweredge T410 server on a wired network. Avast Pro anti-virus as local installation.
Any suggestions are gratefully accepted.

Hi,
This is an intermittent situation, in this case, there will be error log generated at the event log, First I suggest to check the event log with the event viewer in this way
and post the error log for troubleshooting:
Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking
Event Viewer the go to the Windows logs, then systems.
Details can be found at:
http://windows.microsoft.com/en-hk/windows/open-event-viewer#1TC=windows-7
Regards
Wade Liu
TechNet Community Support

Similar Messages

Windows 7 hangs at welcome screen on iMac

I have installed windows 7 on my iMac using bootcamp. The windows installation went smoothly. after installing the bootcamp drivers the windows started freezing on the welcome screen.
I did dome research online and figured out the problem, its the bootcamp which starts up o the Windows load. Please help me how to over come this issue.

you can start with getting the graphic driver from the vendor, there is trouble with using Intel 3000 and seems like the Mini have more trouble than others - they all have some trouble - and uninstall Apple gpu drivers - with Driver Sweeper 3.2+ (not older) and CCleaner (clean Registry).
You should be using Lion Boot Camp Assistant and BC 4.01+ drivers with any 2011 model (or later) too.

Windows Server 2008 R2 hangs on Welcome screen

Hi people,
I'm running Windows Server 2008 R2 Datacenter with Hyper-V role installed. This is production server DELL PowerEdge R710 with 72GB memory. Since few months ago I had problem, from time to time, to RDP to server because it was taking too much time to pass
from Welcome screen to desktop. Last week when i restarted it I couldn't login to it at all, it hangs on Welcome screen for hours. Well I'm aware of Microsoft walktrought and i used devnodeclean /r and after 2 hours it cleaned registry from ghost drives created
by DPM and after restart i still got a problem. I can't install hotfix from safe mode so i can't really try that solution. Same thing with Welcome screen hanging is happening when i: RDP to it with msft rdp, with visionapp, dell drac kvm console and directly
on server. Virtual machines on it is working and i can access Hyper-V from other server console untill i try to login and then RPC service fialed.
Nemanja

Hello,
Start by running msconfig and disable all startup items / services except Microsoft ones. Once done, restart the server and check results.
Also, update all possible drivers especially the graphic card one.
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft Student
Partner 2010 / 2011
Microsoft Certified
Professional
Microsoft Certified
Systems Administrator: Security
Microsoft Certified
Systems Engineer: Security
Microsoft Certified
Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified
Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft Certified
Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows 7, Configuring
Microsoft
Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
Microsoft Certified
IT Professional: Enterprise Administrator
Microsoft Certified IT Professional: Server Administrator
Microsoft Certified Trainer

Black screen after welcome screen in win 7 64

please i need help i formated my mentioned labtop and once i installed chipset driver from this link
,http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-138108-1&cc=us&dlc=en&lc=en...
black screen strated coming after welcome screen and slowing the desktop displaying

Reinstall Windows 7 and let's start on the drivers. Do you know how to find a Device ID in the Device Manager?
http://www.makeuseof.com/tag/how-to-find-unknown-device-drivers-by-their-vendor-device-id/

Windows xp stops on welcome screen

when restarting my new S9E netbook windows stops on the welcome screen. I then have to use the shutdown to physically restart , this someimes needs to be done twice. I am running XP Sp. Any ideas?

Hi, are you shure that you dont intermitted the recover procedure...
severel restarts looks like windows is ready, but isnt ...its in self reinstall all things automatic, drivers and so on...
you have to wait ....till the microsoft XP music starts and waiting for the first input by user...
if you dont intermitted ,
at normal case rescue & recover set all drivers ...thats what it work for...no manual driver settings...
in that case
must be an hardware failure...(harddrive or memory can caused this)
best ...call for service or
where you bought it...for change or repair..
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Pavilion dv7 hanging on welcome screen

Laptop is hanging on the HP welcome screen at start up.. "Press esc hey for startup menu" and HP are displaying on the screen. I pressed the ESC key on startup and it displayed startup paused but was still froze.
This question was solved.
View Solution.

You may have a failing memory module or a failing hard disk.
The first thing to try is a hard reset as follows:
1) Remove the battery and unplug the DC power adapter.
2) Press and hold the power button for more than fifteen seconds.
3) Plug in the DC power adapter (leave the battery out for now)
4) Press the power button
Please post your positive or negative results here in your thread.
If that does not produce results, then reseat the memory modules. Start by removing both modules. Put one memory module at a time in the slot that is nearer the center of the notebook and power on. If one module does not produce the positive results, then try the same with the other module.
If no joy with the memory modules then remove the hard disk and power on the notebook.
What happens?
If it boots up and the BIOS reports that it can find no bootable OS, then there is a big chance that the hard disk has issues and needs to be replaced with a new one.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Win XP Hangs after Splash Screen (PointSec Loaded)

I have a lenovo t400 laptop, that has Pointsec encryption (6.1.3) ,and WinXP loaded on it.
I ran the Think Vantage Lenovo update tool which downloaded and installed a number of updates - as I hadn't run it for ages.
Now when I try to start the computer it hangs after the XP splash screen is displayed. The screen simply goes black.
I have tried the various Safe Mode options (include VGA Mode, and start with last successful configuration) without luck. They also fail to boot.
The flow is:
Power On, PointSec Authentication Screen, Win XP Splash screen, then a black screen
I have successfully got into the system using UBCD4Win with the pointsec plugin loaded, this loads a WinPE type environment via a USB stick and allows me to access the C: drive unencrypted (as I have authenticated with Pointsec).
I'm really stuck for ideas as to which of the update is causing the problem, and would love to hear some suggestions on how to fix this situation.
Additional Info:
The last few lines in ntbtlog.txt is:
Did not load driver Direct Parallel
Did not load driver SM bios service
Did not load driver SM bus service
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Looking in:
c:\Windows\$NtServicePackUninstall$
it looks like Service Pack 3 has been installed:
The file: spuninst\spuninst,inf shows:
NtServicePackVersionText = "Service Pack 3"
NtServicePackPreviousVersionText = "Service Pack 2"
Solved!
Go to Solution.

Fixed!!!
The problem was the lenovo updates (most likely culprit being the video driver I presume).
Using UBCD4Win with the pointsec plugin I was able to
* get access to the decrypted c: drive
* Manually rolled back the updates to c:\windows\system32 and c:\windows\system32\drivers
Original files were found in places like: c:\windows\system32\reinstallbackups\008\DriverFiles
* Finally I had to roll back the registry updates that the updates did. UBCD4Win provides a tool to do this: Registry Restore Wizard. It basically just looks in the System Restore Directory c:\System Volume Information and lists all the available Restore Points (thankfully the Lenovo updates mark a restore point before they run). You can also do this manually using the following instructions:
http://hypography.com/forums/tutorials-and-how-tos/17193-xp-recovery-instructions-for-ubcd4win.html
This done the system booted successfully.
I most definitely will be staying clear of pressing the big blue button from now on. That was a real nightmare to fix.

Muvo^2 Hangs at Welcome Screen (Showing the word "CREATIV

This is the first time I have posted in this forum.
I have a problem with my Nomad MuVo^2 .5 GB player.
It seem to be working fine until I have re-formatted it by using it's recovery mode.
And then I upgrade a firmware to the lastest (.6.0) version.
Since that there was a little problem.
The process of upgrading the firmware seem to be really slow.
And when it completed it said something like the device is rebooting.
And then I heared the unpluged sound from windows XP (The sound that happen when you disconnect the player from USB port)
Since that there was nothing happened
So I looked at the player's screen
It's freezing at the welcome screen (The screen showing the CREATIVE logo) and nothing else (no harddisk reading sound or anything)
I have tried pressing every button but nothing happened so I need to remove the batteries and replaced it again but the player stilled got the same problem
I can't pass through the welcome screen even if I tried the recovery mode, it doesn't show anything else except the welcome screen
no recovery mode no loading music nothing.
Anyone know how should I do to fix my player problem?
Thanks in advance

If you can't get into Rescue Mode the player has a serious problem. You need to contact Creative Support.

D7700usdt exceedingly slow after welcome screen

Had in cupboard for a month.On power-up got to HP welcome screen quickly and thereafter whether you select f9 or f10 it will go to black screen and show flashing cursor and selection f9/f10 but takes maybe 2 minutes to do selected task.The same occurs if letting it boot to O/S (Win 7 Pro)--2 or 3 minutes.It will not recognize the optical drive and HDD activity light is constant.I have swapped out Hard-drive,CPU(Core2Duo),Memory,CMOS battery and reset all to no effect.All that remains is the PSU and the motherboard.Has anyone any experience of this symptom.Experienced PC builder but this is a new one----Help !!!!!

I agree with you bvdg43. Replacing the motherboard seems like the most logical thing to do in your case. Make sure to update the thread if you perform the repair!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Windows XP hangs on 'spash' screen after video drivers installed on K8N Neo4-F

Hiya folks - got a MASSIVE post for everyone here... Sorry but I think it's necessary... Here goes:
I just upgraded everything in my computer except for the HDD. New case, power supply, etc. I started by copying all important data from my original HDD to a portable USB 2.0 drive. My data is safe, and intact on that drive. So... I formated and repartitioned the oroginal hard drive (1 partition), assembled the system and everything runs perfectly. The problems come later....
The Windows installation is insanely fast and smooth... and the system boots into Windows with no problems after installation is complete. I didn't even need to install the nVidia RAID drivers because windows detects my single SATA drive fine. The First thing I do upon seeing the desktop for the first time is: Install nVidia chipset drivers, then AMD Athlon 64 driver (both latest releases). I then restart and the system boots fine. After Windows starts, I'm asked for display drivers. I click 'cancel', as specified in my ATI installation guide, open up the ATI CD and install the drivers via the ATI autorun setup. At this point, there are no further drivers for me to install and NONE of them have an "!" near them. So I figure everything is A-Okay and restart... BAM!! - Windows hangs on the splash screen. The blue bar moves for about 10 minutes, then stops for 2, then moves for 2, and so on... This will go on FOREVER.
So... I boot into safe mode and uninstall the ATI software/drivers with the help of some other third-party programs, schedule a disk check with CHKDSK and reboot. I startup in Directory Services mode to allow the disk check to complete. No errors and the system restarts on its own (supposed to). Now the system boots in normal mode again, but no video drivers installed. So I download the latest drivers from the ATI website and install them. I restart, and WHAM! -- same problem. At this point I'm thinking "bad video card" so again I go into safe mode, remove drivers, schedule disk check, etc.... restart in Dir Serv mode... "one or more errors found" this time... but that's okay.
After the auto-restart I shut down the computer and unplugged EVERYTHING but the video card, HDD and one stick of RAM... then reset the CMOS, checked battery and PSU outputs (all fine) I then went back into the BIOS to ensure everything is set to 'as safe as possible' and restarted. Again I tried the latest drivers, and again the same problem after restart. So I then booted into safe mode, but left the drivers intactthis time. I scheduled another disk check and restarted again in Dir Serv mode. After system restart I shut the computer down and switched to my other RAM stick and booted... same problem. now I'm DEFINITELY thinking "bad video card" so I plug everything back in the way it's supposed to be, reset CMOS and restart with the Windows CD the drive. I again format the HDD, etc... and install Windows.
Now, with another fresh Windows install, having read multiple tech articles, I thought this could be an issue with the NV SW IDE drivers, so I installed the driver pack minus that driver. I restarted and the system boots fine. Next, I again tried installing the latest ATI drivers, restart, and SLAMMO! -- again the system hangs on the splash screen. So, rather than waste my time with disk checks, etc... I did ANOTHER clean OS install. This time I decided to try installing video drivers BEFORE the chipset drivers... no such luck. I restart and Windows hangs in the usual spot.
NOW, I'm REALLY getting upset and can hardly contain my fists of rage that crave to desimate the computer case and all its internal componets. Time to RMA the video card. I exchange the card for the same type, thinking this will solve my problem, I drive happily home with the new card. Wouldn't you guess it... SAME PROBLEM, on ANOTHER clean OS install!!! Now I'm thinking "bad mobo"? - I don't know because it boots fine and runs fast without video drivers, but it seems to be directly linked to the video card. So... I figure "okay maybe these nForce boards don't like ATI cards"... so I return the Radeon X700 and exchange for a BFG GeForce 6600GT. Yep, you guessed it, STILL the SAME problem!!!
I 'm pretty-sure the problem has got to be with the mobo but I can't be too sure. It doesn't seem too likely because the system boots and runs fine with basic Windows VGA drivers. Also, if I were to try and boot to VGA mode after encountering this problem, that would not work at all either, in any situation, other than after removing the ATI drivers or installing windows without them initially. Right NOW, as we speak, I tried uninstalling the nvidia drivers/software via safe mode, I ran disk check, etc... but the system will no longer boot in normal mode or VGA mode even without the nvidia drivers installed. I've formated the hard drive and am ready to reinstall again if I can find a solution to this problem.
If ANYONE can help me it would be EXTREMELY APPRECIATED! I'm not a dummy when it comes to computers but this is pure MADNESS!!! I couldn't even BEGIN to fit everything else I tried into this forum. I had to sum-it-up, but I will gladly answer any questions from you 'brains' out there and will monitor this site daily. I won't ask the question and disappear never to tell of the solution I may or may not find...
Thanks in advance,
Eilios

Quote from: EdwinGF on 26-October-05, 16:01:40
Hi,
If you only have one Serial ATA Hard Disk, then you don't need the nVidia RAID Driver. This driver is only needed when you set up a Serial ATA RAID Array or a Parallel ATA RAID array. For this you must have two identical hard drives in your PC, for RAID 0 and RAID 1 arrays.
nVidia SATA RAID drivers supports RAID 0, RAID 1, RAID 0+1, and JBOD. When you install at least two Hard Drives, prepare your mainboard to use SATA RAID and
set up the RAID Array style you want to use.
Then you will need to install the nVidia RAID driver, to allow Windows to "See" and use the drives correctly. This is done by pressing the F6 Key, inserting the nVidia RAID Driver disk , and "telling Windows" where to find the driver it needs, at the very beginig of the Windows XP setup process.
However if you install a RAID driver with just one SATA Hard drive, or two SATA hard drives, (this last scenario not set to be used in an array, but as two different use drives, lets say one for OS and one for MP3 Storage), then Windows begins to load, it will load the RAID driver, but since there's no RAID Array, Windows will keep "looking" for an inexistant RAID Array, and if there's no such RAID array, this will take forever.
That's why installing nVidia RAID Driver may hang your system (which as you saw is not really hung), at the Windows Splash Screen, it is just trying to find something that doesn't exitst.
NOTE: nVidia RAID Controller, supports RAID Arrays into both, the Serial ATA channels and the Parallel ATA (IDE) channels too. But for both options, you always need to have at least two identical hard drives installed to build up and use a RAID Array, which can only be seen by the nVidia RAID Driver, for both Serial ATA hard drives and Parallel ATA (IDE) hard drives.
NOTE: JBOD stands for Just a Bunch Of Disks = In this scenario, you can combine hard drives of different brands and/or capacities into one big drive that will be seen by Windows as one drive only.
NOTE: Even if you don't have any RAID array, you must install the nVidia nForce 4 Drivers. You can just leave the nVIDIA SATA Driver check box empty.
Hope this helps
I did not have any RAID or SATA drive in my system, actually these were disabled in BIOS. I had the similar experience though. BTW, why NF4 chiset driver is very important to install if Windows XP drivers can get the job done? Look at my link in the previous post.

Windows setup hangs after BIOS update

Hey all,
after Bosskiller walked me through setting up my boot sequence I've decided to reinstall windows on my machine.
I get into the Windows Setup blue screen just fine - but somewhere in the middle of the loading sequence it arbitrarily hangs on me.
I've tried multiple times and it seems to get farther each time, but now it will not get any farther than "video card".
Any advice will be greatly appreciated!
mainboard: MSI p965 Neo
OS: Windows media center
Cheers,
Jeremy

read Moan Guide 1st and provide full system specification including PSU details(they can be found over PSU sticker)

MBP hangs after login screen with Circle with line through it

Recently, my MBP (Model A1278, MB990LL/A) started doing the "folder with blinking question mark" at start up as if it couldn't find the startup disk.
I held Option at startup and chose the Macintosh HD that it found. After selecting, it brings me to my username/login. I type in the PW and hit enter and the screen turns gray and I see the Apple logo in the middle with spinning gear below it. (All good so far, as this sequence is the same sequence as my other MBP). After about 1min of gear spinning though, the Apple logo changes to a Circle with a line through it. It never logs in and I never see the desktop.
Troubleshooting I've done:
1. Pulled out the HDD, plugged it up to my OTHER MBP and ran Disk Utility on the whole drive. Found no errors.
2. Put the HDD in question in my OTHER MBP and booted into my user account just fine. All the way to Desktop, no problems.
3. Took my WORKING HDD from my OTHER MBP and put it in the MBP in question and tried to boot, did the same thing. Circle with line after logging in.
4. Tried to run Apple Hardware Test from boot cd by holding D but nothing happens. Just gray screen to infinity.
5. Replaced the trackpad from my OTHER MBP just for fun
Any ideas? I'm usually pretty good at this stuff, but this one has me stumped.
Thank you!!!

No luck. I can't do a Safe Reboot, nor can I reset the NVRAM/PRAM. When I power on either 1 of 2 things happen. A) Nothing, grey screen until folder with flashing question mark or B) When it decides to, it finds my HDD and goes to login screen but after entering pw and hitting submit, I get the Apple logo for a minute then replaces with a Circle w/ Line.
Can't hold Shift at reboot, can't hold c to boot from DVD (have to hold Option and choose DVD), can't hold D and boot the Apple Hardware Test DVD.
Does anyone know of a way to reset the NVRAM/PRAM manually? Is there a CMOS battery like on a windows PC or something similar that I can remove to reset? Command+Option+P+R does not work, it reads that I've pressed Option and gives me the Startup Disk Manager screen to select a drive to boot from.
Thanks

Brand new MPB crashing after welcome screen :/ ???

Hello,
I bought a brand new MPB, took it out of the box yesterday hooked it on the AC, started it up, got the nice welcome video, went through the language settings, and then when i had to give in my name all **** broke lose.
I got the beautiful black screen with the white letters saying i have to shut down the computer.
Restarted, tried again, this time managed to get past all the settings, started up at last, was about to go and surf on the internet but even before i had the chanse of even doing anything (not touching the mac at all) you guess it right, black screen again. My 20seconds of happyness where gone.
I'm really desperate, what could i do?
Somebody who knows what could cause this, and is it repairable or should i return my MPB right in?
Thanks in advance
Timmy

hehe no problem you didn't sound short for me.
But its true that i'm sad, who wouldn't?
Its never fun to buy something new and have to return it cause it doesnt work.
But hec, i'll have a better one when i return it.
Thanks for the reply's.
I'll just return it, will be easier.
Greetz,
Timmy

App builder keeps hanging after splash screen images added

After I upload all my splash screens for SD and HD, I cannot proceed to the next screen.
There are green checks next to HD and SD, and all looks good.
I have not uploaded any fonts as there is no HTML in the app.
I have deleted and re-downloaded the app builder and still get the same behavior.

The problem was that one of the images had a resolution of 72.09 instead of an even 72. after I changed it it worked. Thanks.

ZFD agent hangs after splash screen

I've got a maddening problem with the latest IR4 Hp1 agent. I had a
thread going on about uninstalling/reinstalling in this forum.
I have a classic example on my bench. I have 3 identical machines. I
had just "fixed" the agent by uninstalling/reinstalling. 2 of them are
now broken again. What happens is you see the splash screen, and the
zen icon in the tray has the "off line" appearance. You can't get a
menu by right clicking. Applications don't appear, nor do start menu
entries, nor does Application Explorer. Running Naldiag will cause it
to hang in the background.
Uninstalling and reinstalling the agent fixes this, however it will
happen again. I also deleted the workstation objects in the tree just
in case and let them reregister with the new agent.
Any suggested trouble shooting tactics to try?

Have you tried back-revving the agent to see if this is a
version specific problem?
>>> On 10/14/2009 at 9:59 AM, in message
<pPkBm.18495$[email protected]>, Patrick
Farrell<[email protected]> wrote:
> Patrick Farrell wrote:
>> I've got a maddening problem with the latest IR4 Hp1
> agent. I had a
>> thread going on about uninstalling/reinstalling in this
> forum.
>>
>> I have a classic example on my bench. I have 3
> identical machines. I
>> had just "fixed" the agent by uninstalling/reinstalling.
> 2 of them are
>> now broken again. What happens is you see the splash
> screen, and the
>> zen icon in the tray has the "off line" appearance. You
> can't get a
>> menu by right clicking. Applications don't appear, nor
> do start menu
>> entries, nor does Application Explorer. Running Naldiag
> will cause it
>> to hang in the background.
>>
>> Uninstalling and reinstalling the agent fixes this,
> however it will
>> happen again. I also deleted the workstation objects in
> the tree just
>> in case and let them reregister with the new agent.
>>
>> Any suggested trouble shooting tactics to try?
>
> Grrr... another one went down this morning. Reload the
> agent, and it's
> fine.

Windows 7 Hangs After Welcome Screen

Similar Messages

Maybe you are looking for