Windows 7 Instalation Problem - Error Code 0xC0000005
I have been trying to install Windows 7 on my, rather old, laptop and it barely gets to the installation screen after inserting the CD into the CD drive when the message appears:
Windows installation encountered an unexpected error. Verify that the installation sources are accessible and restart installation. Error code: 0xC0000005
I don't know why this message keeps appearing...
I ran the windows 7 upgrade advisor and it then said that my current graphics adapter will not support Windows Aero user interface and also to upgrade the drivers for my wireless and my ethernet - is it because of this that I cannot install windows 7? And if so, I was also not able to figure out how to find the updates for these...
- Intel(R) PRO/Wireless LAN 2100 3B Mini PCI Adapter
- 3Com 3C920 Integrated Fast Ethernet Controllet
- Windows Aero support.
Any help or insight would be extremely welcome.
Thanks.
hi,
0xc0000005 is a critical Access Violation error that requires immediate reaction.As a rule, you get the 0xc0000005 error message when you try to start one of your programs in Windows or install software. The program terminates with the 0xc0000005 message and
you can’t get it work.The most typical causes for the ‘0xc0000005: Access Violation’ error are: corrupt registry, malware, faulty RAM, faulty drivers, incorrectly written, installed or updated software and even Windows security features.
for more info on how to fix 0xc0000005
click here.
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Dump Summary
Dump File: explorer.exe_150111_124122.dmp : C:\Users\pbyse_000\Downloads\Procdump\explorer.exe_150111_124122.dmp
Last Write Time: 1/11/2015 12:41:23 PM
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System Information
OS Version: 6.3.9600
CLR Version(s):
Modules
Module Name Module Path
Module Version
explorer.exe C:\Windows\explorer.exe
6.3.9600.17284
ntdll.dll C:\Windows\System32\ntdll.dll
6.3.9600.17278
kernel32.dll C:\Windows\System32\kernel32.dll
6.3.9600.17056
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll
6.3.9600.17278
apphelp.dll C:\Windows\System32\apphelp.dll
6.3.9600.17031
msvcrt.dll C:\Windows\System32\msvcrt.dll
7.0.9600.16384
oleaut32.dll C:\Windows\System32\oleaut32.dll
6.3.9600.17403
combase.dll C:\Windows\System32\combase.dll
6.3.9600.17031
powrprof.dll C:\Windows\System32\powrprof.dll
6.3.9600.17031
advapi32.dll C:\Windows\System32\advapi32.dll
6.3.9600.17031
user32.dll C:\Windows\System32\user32.dll
6.3.9600.17344
gdi32.dll C:\Windows\System32\gdi32.dll
6.3.9600.17246
SHCore.dll C:\Windows\System32\SHCore.dll
6.3.9600.17238
shlwapi.dll C:\Windows\System32\shlwapi.dll
6.3.9600.16384
shell32.dll C:\Windows\System32\shell32.dll
6.3.9600.17331
uxtheme.dll C:\Windows\System32\uxtheme.dll
6.3.9600.17031
dwmapi.dll C:\Windows\System32\dwmapi.dll
6.3.9600.17238
twinapi.dll C:\Windows\System32\twinapi.dll
6.3.9600.17238
d3d11.dll C:\Windows\System32\d3d11.dll
6.3.9600.17041
dcomp.dll C:\Windows\System32\dcomp.dll
6.3.9600.17042
sspicli.dll C:\Windows\System32\sspicli.dll
6.3.9600.16408
sechost.dll C:\Windows\System32\sechost.dll
6.3.9600.16384
userenv.dll C:\Windows\System32\userenv.dll
6.3.9600.17041
propsys.dll C:\Windows\System32\propsys.dll
7.0.9600.17278
rpcrt4.dll C:\Windows\System32\rpcrt4.dll
6.3.9600.17216
slc.dll C:\Windows\System32\slc.dll
6.3.9600.17031
profapi.dll C:\Windows\System32\profapi.dll
6.3.9600.16384
dxgi.dll C:\Windows\System32\dxgi.dll
6.3.9600.17201
sppc.dll C:\Windows\System32\sppc.dll
6.3.9600.17031
imm32.dll C:\Windows\System32\imm32.dll
6.3.9600.17031
msctf.dll C:\Windows\System32\msctf.dll
6.3.9600.17031
tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
6.3.9600.17135
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll
6.3.9600.16384
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll
6.3.9600.16384
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll
6.3.9600.17120
ole32.dll C:\Windows\System32\ole32.dll
6.3.9600.17042
clbcatq.dll C:\Windows\System32\clbcatq.dll
2001.12.10530.16384
winsta.dll C:\Windows\System32\winsta.dll
6.3.9600.16384
Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll
6.3.9600.16384
IDStore.dll C:\Windows\System32\IDStore.dll
6.3.9600.16384
samlib.dll C:\Windows\System32\samlib.dll
6.3.9600.17031
dui70.dll C:\Windows\System32\dui70.dll
6.3.9600.17031
wkscli.dll C:\Windows\System32\wkscli.dll
6.3.9600.16384
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\comctl32.dll
6.10.9600.17031
netutils.dll C:\Windows\System32\netutils.dll
6.3.9600.16384
duser.dll C:\Windows\System32\duser.dll
6.3.9600.16384
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL
6.3.9600.17238
hid.dll C:\Windows\System32\hid.dll
6.3.9600.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll
6.3.9600.17031
devobj.dll C:\Windows\System32\devobj.dll
6.3.9600.16384
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll
6.3.9600.16384
oleacc.dll C:\Windows\System32\oleacc.dll
7.2.9600.16384
Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll
6.3.9600.17031
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll
6.3.9600.17211
twinui.dll C:\Windows\System32\twinui.dll
6.3.9600.17324
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll
6.3.9600.17195
xmllite.dll C:\Windows\System32\xmllite.dll
6.3.9600.16384
ntmarta.dll C:\Windows\System32\ntmarta.dll
6.3.9600.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll
6.3.9600.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll
6.3.9600.17200
bcrypt.dll C:\Windows\System32\bcrypt.dll
6.3.9600.17031
actxprxy.dll C:\Windows\System32\actxprxy.dll
6.3.9600.17416
windowscodecs.dll C:\Windows\System32\windowscodecs.dll
6.3.9600.17483
explorerframe.dll C:\Windows\System32\explorerframe.dll
6.3.9600.17031
Tabbtn.dll C:\Windows\System32\Tabbtn.dll
6.3.9600.16384
TabbtnEx.dll C:\Windows\System32\TabbtnEx.dll
6.3.9600.16384
windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
6.3.9600.16411
TipBand.dll C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll
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wldp.dll C:\Windows\System32\wldp.dll
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wtsapi32.dll C:\Windows\System32\wtsapi32.dll
6.3.9600.16384
PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll
6.3.9600.16384
twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll
6.3.9600.17195
wpncore.dll C:\Windows\System32\wpncore.dll
6.3.9600.17031
DWrite.dll C:\Windows\System32\DWrite.dll
6.3.9600.17111
UIAnimation.dll C:\Windows\System32\UIAnimation.dll
6.3.9600.16384
nvumdshimx.dll C:\Windows\System32\nvumdshimx.dll
9.18.13.4709
setupapi.dll C:\Windows\System32\setupapi.dll
6.3.9600.17031
nvinitx.dll C:\Windows\System32\nvinitx.dll
9.18.13.4709
version.dll C:\Windows\System32\version.dll
6.3.9600.16384
igd10iumd64.dll C:\Windows\System32\igd10iumd64.dll
10.18.10.3412
ncrypt.dll C:\Windows\System32\ncrypt.dll
6.3.9600.16384
ntasn1.dll C:\Windows\System32\ntasn1.dll
6.3.9600.16384
igdusc64.dll C:\Windows\System32\igdusc64.dll
10.18.10.3412
wlidprov.dll C:\Windows\System32\wlidprov.dll
6.3.9600.17039
samcli.dll C:\Windows\System32\samcli.dll
6.3.9600.16384
thumbcache.dll C:\Windows\System32\thumbcache.dll
6.3.9600.17031
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll
6.3.9600.16523
InputSwitch.dll C:\Windows\System32\InputSwitch.dll
6.3.9600.17031
urlmon.dll C:\Windows\System32\urlmon.dll
11.0.9600.17496
iertutil.dll C:\Windows\System32\iertutil.dll
11.0.9600.17496
wininet.dll C:\Windows\System32\wininet.dll
11.0.9600.17496
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll
6.3.9600.17478
Windows.UI.dll C:\Windows\System32\Windows.UI.dll
6.3.9600.16384
ninput.dll C:\Windows\System32\ninput.dll
6.3.9600.16517
windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll
6.3.9600.16384
msftedit.dll C:\Windows\System32\msftedit.dll
6.3.9600.17041
msimg32.dll C:\Windows\System32\msimg32.dll
6.3.9600.16384
stobject.dll C:\Windows\System32\stobject.dll
6.3.9600.17238
batmeter.dll C:\Windows\System32\batmeter.dll
6.3.9600.16384
wintrust.dll C:\Windows\System32\wintrust.dll
6.3.9600.17085
crypt32.dll C:\Windows\System32\crypt32.dll
6.3.9600.17475
msasn1.dll C:\Windows\System32\msasn1.dll
6.3.9600.16384
es.dll C:\Windows\System32\es.dll
2001.12.10530.16384
prnfldr.dll C:\Windows\System32\prnfldr.dll
6.3.9600.16384
winspool.drv C:\Windows\System32\winspool.drv
6.3.9600.17238
SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll
6.3.9600.17031
sxs.dll C:\Windows\System32\sxs.dll
6.3.9600.16384
DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll
6.3.9600.16384
wevtapi.dll C:\Windows\System32\wevtapi.dll
6.3.9600.16384
shacct.dll C:\Windows\System32\shacct.dll
6.3.9600.16384
Actioncenter.dll C:\Windows\System32\Actioncenter.dll
6.3.9600.17238
ntshrui.dll C:\Windows\System32\ntshrui.dll
6.3.9600.17031
srvcli.dll C:\Windows\System32\srvcli.dll
6.3.9600.16384
AudioSes.dll C:\Windows\System32\AudioSes.dll
6.3.9600.17393
linkinfo.dll C:\Windows\System32\linkinfo.dll
6.3.9600.16384
AltTab.dll C:\Windows\System32\AltTab.dll
6.3.9600.17031
authui.dll C:\Windows\System32\authui.dll
6.3.9600.17396
cscapi.dll C:\Windows\System32\cscapi.dll
6.3.9600.16384
pnidui.dll C:\Windows\System32\pnidui.dll
6.3.9600.17031
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL
6.3.9600.16384
nsi.dll C:\Windows\System32\nsi.dll
6.3.9600.16384
winnsi.dll C:\Windows\System32\winnsi.dll
6.3.9600.16384
NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll
6.3.9600.16384
DXP.dll C:\Windows\System32\DXP.dll
6.3.9600.16384
GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll
6.3.9600.17227
shdocvw.dll C:\Windows\System32\shdocvw.dll
6.3.9600.16384
Syncreg.dll C:\Windows\System32\Syncreg.dll
2007.94.9600.16384
npmproxy.dll C:\Windows\System32\npmproxy.dll
6.3.9600.16384
wlanapi.dll C:\Windows\System32\wlanapi.dll
6.3.9600.17238
WinTypes.dll C:\Windows\System32\WinTypes.dll
6.3.9600.17031
wcmapi.dll C:\Windows\System32\wcmapi.dll
6.3.9600.16384
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll
6.3.9600.16384
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll
6.3.9600.16384
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll
6.3.9600.16384
bthprops.cpl C:\Windows\System32\bthprops.cpl
6.3.9600.16384
BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll
6.3.9600.17238
sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll
6.3.9600.17031
SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll
6.3.9600.17031
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL
6.3.9600.17111
ws2_32.dll C:\Windows\System32\ws2_32.dll
6.3.9600.16384
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll
6.3.9600.17111
SettingSyncCore.dll C:\Windows\System32\SettingSyncCore.dll
6.3.9600.17031
netprofm.dll C:\Windows\System32\netprofm.dll
6.3.9600.16384
AepRoam.dll C:\Windows\System32\AepRoam.dll
6.3.9600.17031
Windows.UI.Search.dll C:\Windows\System32\Windows.UI.Search.dll
6.3.9600.17278
wincorlib.DLL C:\Windows\System32\wincorlib.DLL
6.3.9600.17031
WSClient.dll C:\Windows\System32\WSClient.dll
6.3.9600.17031
UIAutomationCore.DLL C:\Windows\System32\UIAutomationCore.DLL
7.2.9600.16421
WSShared.dll C:\Windows\System32\WSShared.dll
6.3.9600.17278
WSSync.dll C:\Windows\System32\WSSync.dll
6.3.9600.16384
wer.dll C:\Windows\System32\wer.dll
6.3.9600.17031
ELSCore.dll C:\Windows\System32\ELSCore.dll
6.3.9600.16384
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll
6.3.9600.16384
Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll
6.3.9600.17238
d2d1.dll C:\Windows\System32\d2d1.dll
6.3.9600.16473
searchfolder.dll C:\Windows\System32\searchfolder.dll
6.3.9600.17278
PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll
6.3.9600.16384
ieframe.dll C:\Windows\System32\ieframe.dll
11.0.9600.17496
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll
7.0.9600.17031
AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll
19.1.18.0
mfc100u.dll C:\Windows\System32\mfc100u.dll
10.0.40219.325
msvcr100.dll C:\Windows\System32\msvcr100.dll
10.0.40219.332
MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL
10.0.40219.325
provsvc.dll C:\Windows\System32\provsvc.dll
6.3.9600.17031
DropboxExt64.24.dll C:\Users\pbyse_000\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
1.0.0.24
dbghelp.dll C:\Windows\System32\dbghelp.dll
6.3.9600.16520
msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll
9.0.30729.8387
msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll
9.0.30729.8387
secur32.dll C:\Windows\System32\secur32.dll
6.3.9600.16384
EhStorShell.dll C:\Windows\System32\EhStorShell.dll
6.3.9600.16384
GROOVEEX.DLL C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
14.0.4734.1000
ATL90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.dll
9.0.30729.6161
OFFICE.ODF C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
14.0.4730.1010
GrooveIntlResource.dll C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
14.0.4734.1000
msxml6.dll C:\Windows\System32\msxml6.dll
6.30.9600.17041
mssprxy.dll C:\Windows\System32\mssprxy.dll
7.0.9600.17031
srchadmin.dll C:\Windows\System32\srchadmin.dll
7.0.9600.17031
AcSignCore16.dll C:\Program Files\Autodesk\Autodesk Sync\RealDwg\AcSignCore16.dll
19.1.14.0
msvcp100.dll C:\Windows\System32\msvcp100.dll
10.0.40219.332
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll
6.3.9600.16384
winhttp.dll C:\Windows\System32\winhttp.dll
6.3.9600.16384
wpnprv.dll C:\Windows\System32\wpnprv.dll
6.3.9600.17031
dnsapi.dll C:\Windows\System32\dnsapi.dll
6.3.9600.17039
Windows.Security.Authentication.OnlineId.dll
C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
6.3.9600.17031
mswsock.dll C:\Windows\System32\mswsock.dll
6.3.9600.16384
dpapi.dll C:\Windows\System32\dpapi.dll
6.3.9600.16384
nimdnsNSP.dll C:\Program Files\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll
214.3.2.49152
nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll
214.3.2.49152
mdnsNSP.dll C:\Program Files\Bonjour\mdnsNSP.dll
3.0.0.10
rasadhlp.dll C:\Windows\System32\rasadhlp.dll
6.3.9600.16384
Windows.Networking.Sockets.PushEnabledApplication.dll
C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
6.3.9600.17031
SyncCenter.dll C:\Windows\System32\SyncCenter.dll
6.3.9600.17031
imapi2.dll C:\Windows\System32\imapi2.dll
6.3.9600.16384
hgcpl.dll C:\Windows\System32\hgcpl.dll
6.3.9600.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL
6.3.9600.17042
qmgrprxy.dll C:\Windows\System32\qmgrprxy.dll
7.7.9600.16384
schannel.dll C:\Windows\System32\schannel.dll
6.3.9600.17385
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll
6.3.9600.17385
WWanAPI.dll C:\Windows\System32\WWanAPI.dll
6.3.9600.16384
wwapi.dll C:\Windows\System32\wwapi.dll
8.1.9600.16384
FXSST.dll C:\Windows\System32\FXSST.dll
6.3.9600.16384
FXSAPI.dll C:\Windows\System32\FXSAPI.dll
6.3.9600.17331
FXSRESM.dll C:\Windows\System32\FXSRESM.dll
6.3.9600.16384
msiltcfg.dll C:\Windows\System32\msiltcfg.dll
5.0.9600.16384
msi.dll C:\Windows\System32\msi.dll
5.0.9600.17399
mpr.dll C:\Windows\System32\mpr.dll
6.3.9600.16384
wscinterop.dll C:\Windows\System32\wscinterop.dll
6.3.9600.17031
wscapi.dll C:\Windows\System32\wscapi.dll
6.3.9600.17031
wscui.cpl C:\Windows\System32\wscui.cpl
6.3.9600.17031
werconcpl.dll C:\Windows\System32\werconcpl.dll
6.3.9600.17031
framedynos.dll C:\Windows\System32\framedynos.dll
6.3.9600.17114
wercplsupport.dll C:\Windows\System32\wercplsupport.dll
6.3.9600.17031
hcproviders.dll C:\Windows\System32\hcproviders.dll
6.3.9600.16384
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll
11.0.9600.17496
UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll
6.3.9600.16384
winmm.dll C:\Windows\System32\winmm.dll
6.3.9600.17078
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll
6.3.9600.17080
dlnashext.dll C:\Windows\System32\dlnashext.dll
12.0.9600.16384
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6.3.9600.16384
comdlg32.dll C:\Windows\System32\comdlg32.dll
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virtdisk.dll C:\Windows\System32\virtdisk.dll
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fltLib.dll C:\Windows\System32\fltLib.dll
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6.3.9600.16384
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credui.dll C:\Windows\System32\credui.dll
6.3.9600.16384
rasapi32.dll C:\Windows\System32\rasapi32.dll
6.3.9600.17039
ipc.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ipc.dll
8.0.0.222
rasman.dll C:\Windows\System32\rasman.dll
6.3.9600.16384
TCPConnection.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\TCPConnection.dll
8.0.0.222
Clearfishellext_x64.dll C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
1.0.0.0
threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll
6.3.9600.16384
Windows.Web.dll C:\Windows\System32\Windows.Web.dll
6.3.9600.16384
Wpc.dll C:\Windows\System32\Wpc.dll
6.3.9600.17236
netapi32.dll C:\Windows\System32\netapi32.dll
6.3.9600.16384
normaliz.dll C:\Windows\System32\normaliz.dll
6.3.9600.16384
Windows.Devices.Geolocation.dll C:\Windows\System32\Windows.Devices.Geolocation.dll
6.3.9600.16384
LocationApi.dll C:\Windows\System32\LocationApi.dll
6.3.9600.16499
SensorsApi.dll C:\Windows\System32\SensorsApi.dll
6.3.9600.17041
gpapi.dll C:\Windows\System32\gpapi.dll
6.3.9600.17085
cryptnet.dll C:\Windows\System32\cryptnet.dll
6.3.9600.16384
Wldap32.dll C:\Windows\System32\Wldap32.dll
6.3.9600.17278
elslad.dll C:\Windows\System32\elslad.dll
6.3.9600.16384
apprepapi.dll C:\Windows\System32\apprepapi.dll
6.3.9600.16384
tbs.dll C:\Windows\System32\tbs.dll
6.3.9600.16384
pcacli.dll C:\Windows\System32\pcacli.dll
6.3.9600.16384
sfc_os.dll C:\Windows\System32\sfc_os.dll
6.3.9600.16384
keepaliveprovider.dll C:\Windows\System32\keepaliveprovider.dll
6.3.9600.16384
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll
6.3.9600.17031
globinputhost.dll C:\Windows\System32\globinputhost.dll
6.3.9600.16384
PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll
12.0.9600.17031
WorkfoldersShell.dll C:\Windows\System32\WorkfoldersShell.dll
6.3.9600.17238
SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll
6.3.9600.17278
chartv.dll C:\Windows\System32\chartv.dll
6.3.9600.16384
sfc.dll C:\Windows\System32\sfc.dll
6.3.9600.16384
devrtl.dll C:\Windows\System32\devrtl.dll
6.3.9600.16384
twext.dll C:\Windows\System32\twext.dll
6.3.9600.16384
7-zip.dll C:\Program Files\7-Zip\7-zip.dll
9.20.0.0
PhotoBase.dll C:\Program Files\Windows Photo Viewer\PhotoBase.dll
6.3.9600.16384
mlang.dll C:\Windows\System32\mlang.dll
6.3.9600.16384
ShellStreams64.dll C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
7.16.5.1
IconCodecService.dll C:\Windows\System32\IconCodecService.dll
6.3.9600.16384
ApplePhotoStreamsPS64.dll C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
7.16.5.1
NppShell_06.dll C:\Program Files (x86)\Notepad++\NppShell_06.dll
0.1.0.0
acppage.dll C:\Windows\System32\acppage.dll
6.3.9600.17031
zipfldr.dll C:\Windows\System32\zipfldr.dll
6.3.9600.17031
MpOAV.dll C:\Program Files\Windows Defender\MpOAV.dll
4.6.305.0
MpClient.dll C:\Program Files\Windows Defender\MpClient.dll
4.6.305.0
imagehlp.dll C:\Windows\System32\imagehlp.dll
6.3.9600.16438
webservices.dll C:\Windows\System32\webservices.dll
6.3.9600.17031
drprov.dll C:\Windows\System32\drprov.dll
6.3.9600.16384
ntlanman.dll C:\Windows\System32\ntlanman.dll
6.3.9600.16384
davclnt.dll C:\Windows\System32\davclnt.dll
6.3.9600.17041
davhlpr.dll C:\Windows\System32\davhlpr.dll
6.3.9600.16384
UIRibbon.dll C:\Windows\System32\UIRibbon.dll
6.3.9600.16384
AdSyncNamespace.dll C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
4.0.27.1
psapi.dll C:\Windows\System32\psapi.dll
6.3.9600.16384
QtCore_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
4.8.2.0
QtSql_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
4.8.2.0
QtNetwork_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
4.8.2.0
QtXml_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
4.8.2.0
Log4CPlusU_Ad_SyncNs_1.dll C:\Program Files\Autodesk\Autodesk Sync\Log4CPlusU_Ad_SyncNs_1.dll
1.0.4.0Hi Preston,
The below is the result of the dump files (they are the same result) you unloaded:
* Exception Analysis *
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ShellStreams64.dll -
APPLICATION_VERIFIER_HANDLES_NULL_HANDLE (303)
NULL handle passed as parameter. A valid handle must be used.
This stop is generated if the function on the top of the stack passed a
NULL handle to system routines.
Arguments:
Arg1: 0000000000000000, Not used.
Arg2: 0000000000000000, Not used.
Arg3: 0000000000000000, Not used.
Arg4: 0000000000000000, Not used.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for QtCore_Ad_SyncNs_4.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for AdSyncNamespace.dll -
FAULTING_IP:
verifier!VerifierStopMessageEx+6f0
00007ff9`7d72abd4 cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ff97d72abd4 (verifier!VerifierStopMessageEx+0x00000000000006f0)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=0000000029010000 rbx=0000000000000000 rcx=0000000029010000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ff981c81c2a rsp=0000000012a0c2a8 rbp=0000000012a0d100
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000029000000
r14=ffffffffffffffff r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ff9`81c81c2a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 00000000000019e8
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ff97d744a7a to 00007ff97d72abd4
STACK_TEXT:
00000000`12a0d830 00007ff9`7d744a7a : 00000000`00000020 00007ff9`81c420d2 00000000`00000000 00000000`00000003 : verifier!VerifierStopMessageEx+0x6f0
00000000`12a0dbb0 00007ff9`7d744dfc : 0000e82d`e8082592 00007ff9`7d7261f4 00000000`000bc8a8 00007ff9`7d735b04 : verifier!AVrfpHandleSanityChecks+0x3a
00000000`12a0dc00 00007ff9`7f03149c : 00000000`0000002a 00000000`80004002 00007ff9`00000000 00000000`00000000 : verifier!AVrfpNtSetEvent+0x34
00000000`12a0dc30 00007ff9`69870c66 : 00007ff9`6993e140 00007ff9`7f9cf810 00000000`1ef5fd20 00000000`12a0ddd1 : KERNELBASE!SetEvent+0xc
00000000`12a0dc60 00007ff9`69862382 : 00007ff9`6993e140 00007ff9`6985aa81 00000000`1b957970 00007ff9`699008e8 : ShellStreams64!DllUnregisterServer+0x1d86
00000000`12a0dca0 00007ff9`698622a7 : 00000000`1b957970 00007ff9`81c225d0 00000000`1b950ca0 00007ff9`6986210f : ShellStreams64+0x22382
00000000`12a0dcd0 00007ff9`69862096 : 00000000`1b957970 00000000`00000001 00007ff9`7f4a1b90 00007ff9`698620d7 : ShellStreams64+0x222a7
00000000`12a0dd00 00007ff9`7f803efd : 00000000`1b957970 00007ff9`7f9cf810 00000000`12a0eb40 00000000`00000000 : ShellStreams64+0x22096
00000000`12a0dd50 00007ff9`7f803d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CRegFolder::_CreateCachedRegFolder+0x135
00000000`12a0de30 00007ff9`7f8119b8 : 00000000`1f174af8 00000000`12a0e890 00007ff9`7f9cf810 00000000`01000002 : shell32!CRegFolder::BindToObject+0x13f
00000000`12a0e790 00007ff9`7f80e630 : 00007ff9`7d757340 00000000`023a0000 00000000`01000002 00007ff9`7d737164 : shell32!CShellItem::BindToHandler+0x4fe
00000000`12a0eae0 00007ff9`7f8bcb26 : 00000000`00000001 00000000`12a0eef8 00000000`00000000 00000000`12a0ec10 : shell32!CShellItem::_GetPropertyStoreWorker+0x90
00000000`12a0eba0 00007ff9`7f88277a : 0000f069`35765d29 00000000`00000000 00007ff9`7fddd7f0 00000000`1f1176a8 : shell32!CShellItem::GetPropertyStoreForKeys+0x116
00000000`12a0ee60 00007ff9`7fddd6f5 : 00000000`1f224cb0 00000000`00000000 00000000`00000004 00000000`00000001 : shell32!CShellItem::GetCLSID+0x52
00000000`12a0eec0 00007ff9`7f974ab5 : 00007ff9`7f9dc4a8 00000000`0000000c 00000000`1f14bcb8 00000000`00000000 : shell32!CDrivesViewCallback::ShouldShow+0x7d
00000000`12a0ef80 00007ff9`7f8a0004 : 00000000`1f19efe0 00000000`00000000 00000000`00000001 00000000`00000004 : shell32!CDefView::IncludeItem+0xc7
00000000`12a0efc0 00007ff9`7f8a1087 : 00000000`1f236d80 00000000`1f19f288 00000000`00000000 00000000`1f19efe0 : shell32!CDefCollection::_FilterEnumByCallback+0xd0
00000000`12a0f020 00007ff9`7f8a153b : 00000000`00000000 00000000`1f19eff0 00000000`00000001 00000000`1f248820 : shell32!CDefCollection::_OnUpdateItems+0xb7
00000000`12a0f080 00007ff9`7f89fe9e : 00000000`1f236d60 00000000`00000000 00000000`1f236d88 000000d7`0f43a1f1 : shell32!CDefCollection::OnQIOperationNextBatch+0xb0
00000000`12a0f0c0 00007ff9`7f89b3a1 : 00000000`1f1a07a0 00000000`00000001 00007ff9`7f9c9570 00000000`1f1a07a0 : shell32!COperationNextBatchQueueItem::Dispatch+0x8e
00000000`12a0f130 00007ff9`7f89b406 : 00000000`1f1a07a0 00000000`00000000 00000000`000004a2 00000000`1ee95fd0 : shell32!CTaskLock::DispatchQueueItem+0x85
00000000`12a0f160 00007ff9`7f89af6a : 00000000`1f19efe0 00007ff9`7ced132a 00000000`1f1a07a0 00000000`12a0f248 : shell32!CDefCollection::_OnDSVDispatchQueueItem+0x31
00000000`12a0f190 00007ff9`7f89aec6 : 00000000`1f19efe0 00000000`00000000 00000000`004c0f82 00000000`000004a2 : shell32!CDefCollection::_WndProc+0x62
00000000`12a0f1c0 00007ff9`80ed2434 : 00000000`00000001 00000000`12a0f5b0 00000000`00000000 00000000`000004a2 : shell32!CDefCollection::s_WndProc+0x52
00000000`12a0f210 00007ff9`80ed2297 : 00000000`05f56cc0 00000000`12a0f380 00007ff6`ef64c800 00007ff9`7f89ae70 : user32!UserCallWinProcCheckWow+0x140
00000000`12a0f2d0 00007ff9`70f4ead4 : 00007ff9`70fd6adc 00007ff9`70fd6adc 00000000`11557f10 00007ff9`70fa3020 : user32!DispatchMessageWorker+0x1a7
00000000`12a0f350 00007ff9`70f59bce : 00000000`12a0f5b0 00000000`1eeb30a0 00000000`11557f10 00000000`00000002 : explorerframe!CExplorerFrame::FrameMessagePump+0xe4
00000000`12a0f3e0 00007ff9`70f5b3b6 : 00000000`11557f10 00000000`1ef0dbd0 00000000`00200000 00000000`12a0f5b0 : explorerframe!BrowserThreadProc+0x5e
00000000`12a0f420 00007ff9`70f5b366 : 1f439c05`00000001 00000000`1eef26e0 00000000`00000000 00007ff9`7f807e91 : explorerframe!BrowserNewThreadProc+0x3a
00000000`12a0f450 00007ff9`70f58549 : 00000000`00002234 00000000`000019e8 00000000`0000000f 00000000`00000008 : explorerframe!CExplorerTask::InternalResumeRT+0x12
00000000`12a0f480 00007ff9`7f80c0cc : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : explorerframe!CRunnableTask::Run+0xc9
00000000`12a0f4b0 00007ff9`7f80c2a3 : 00000000`1eefc510 00000000`1eefc510 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`12a0f600 00007ff9`7da8a34f : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2f
00000000`12a0f630 00007ff9`7d7474a1 : 00000000`00b6df60 00000000`00000000 00000000`80004005 00000000`00000000 : SHCore!SHWaitForThreadWithWakeMask+0x1db
00000000`12a0f750 00007ff9`817f16ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x3d
00000000`12a0f790 00007ff9`81c44409 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`12a0f7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
FOLLOWUP_IP:
ShellStreams64!DllUnregisterServer+1d86
00007ff9`69870c66 8b442420 mov eax,dword ptr [rsp+20h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: shellstreams64!DllUnregisterServer+1d86
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ShellStreams64
IMAGE_NAME: ShellStreams64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 546fa99f
STACK_COMMAND: ~94s; .ecxr ; kb
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_ShellStreams64.dll!DllUnregisterServer
BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shellstreams64!DllUnregisterServer+1d86
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_shellstreams64.dll!dllunregisterserver
FAILURE_ID_HASH: {ba43924a-9082-a5bc-54df-848f4d06ac2c}
Followup: MachineOwner
0:094> lmvm ShellStreams64
start end module name
00007ff9`69840000 00007ff9`69990000 ShellStreams64 (export symbols) ShellStreams64.dll
Loaded symbol image file: ShellStreams64.dll
Image path: C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
Image name: ShellStreams64.dll
Timestamp: Sat Nov 22 05:07:43 2014 (546FA99F)
CheckSum: 0011888D
ImageSize: 00150000
File version: 7.16.5.1
Product version: 0.0.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Apple Inc.
ProductName: iCloud Control Panel
InternalName: ShellStreams
OriginalFilename: ShellStreams64.dll
FileVersion: 7.16.5.1
FileDescription: Apple Photostreams UI Shell Extension
LegalCopyright: © 2014 Apple Inc. All rights reserved.
This crash is related with iCloud Control Panel, due to its ShellStreams64.dll file.
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
I am not good at deeper debugging(need studying ), so if you want deeper analyze, please contact special support.
Or you may try to ask at the apple side and see if they could offer any further help.
Best regards
Michael Shao
TechNet Community Support -
Dreamweaver CS4 install problem, error code 1603
Hi!
I have for some weeks i have download home the trial of Deamweaver CS4 and it works and i was happy..
A few days later i remove the program from my computer..
Now i will install on my computer but it not works, it come upp a error message 1603..
I have all the adobe program install on my computer and i will install DW CS4 but it not works!
And it is a Windows vista computer..
Thanks for the help!
//EmilIs it the first time installation of the master collection on this machine or you uninstaaled and re-instaled it once before, and now when re-installing facing this problem.
-
Getting error code 0xC0000005 while installing windows 8.1 x64
Please help me..
I am getting error code 0xC0000005 while installing fresh copy of windows 8.1 x64
When the installation process arrives at 87% every time I get the error code saying that installation can not be done.
I can not install windows 8.1 x64 version on my laptop.
please tell me how to solve the problem and install windows 8.1 x64 version on my laptop.
I tried with dvd-rom and usb as well, but the result is same..just stuck at 87%...can not be installed....
how to overcome it...please...
This question was solved.
View Solution.Hi there @Achintya-only
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I see that you are getting an error code, when you try to install Windows 8.1 from USB or DVD. I am happy to assist.
Just to clarify, you are using a standalone Windows installation disk, you are not using a factory recovery image. Is that correct?
Have you run the hardware diagnostics on your notebook? HP Notebook PCs - Testing for Hardware Failures (Windows 8)
What operating system was on the system before, and have you made a set of recovery media, for your original factory installation?
Please let me know what you find.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping! -
When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA
You can try downloading the 64 bit version. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html -
QuickTime Install Failed Error Code -3 - At Wits End Ready to Return IPOD
I have been trying to install QuickTime with Windows XP for the past 8 hours. First, I receive the message Install Failed Error Code -3. Then I uninstall software and download and get Error 1722 and the Error 1603 Fatal Error. I'm in a vicious loop of installing/uninstalling. Called Apple technical support and they walked me through the same steps I've been going through all day and I still have the same results. I'm ready to return my daugheter's iPod. I have looked at all the technical help available and have completed every recommended solution with no success. What am I missing? Suicidal in Chocolatetown, USA.
switch off antivirus and antispyware applications
Download Quicktime 7.0.3 Standalone Installer
http://www.apple.com/quicktime/download/standalone.html
Run the install from your hard drive, not over the internet
That should fix you up. -
Unable to install CC - Error Code 205
I tried installing Creative Cloud this morning and I had a problem (Error code: 205) and it could not install the software. It looks as though I cannot install Adobe Photoshop until I have CC installed.
Itzy4 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 205.
-
Troubleshooting Fax Server Error Code: 0xC0000005
Hello,
On windows 2012 R2, the fax service stops with : Error Code: 0xC0000005 (Is working with same setting on windows sever 2003).
Thank you in advance for your help,
CédricHi Cedric,
Please run sfc /scannow command to scan all protected system files. Any find?
Meanwhile, please refer to following article and thread, then check if can help you.
Unable
to receive Faxes on Windows Server 2012 r2
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft
does not guarantee the accuracy of this information.
If this issue still exists, please let me know complete error message that you can get. Meanwhile, please check
Event Viewer and check if find more details.
Hope this helps.
Best regards,
Justin Gu -
Getting CC desktop failed to install. Error code:1
I've tried several times to install and I'm getting Creative Cloud failed to install. (Error code:1) HELP please.
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-SPECIAL FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Win 7 64 bit: iTunes won't install, get error code 2324 or installer says I am not logged on as administrator: only one user and it is an administrator user.
Hey there k8ei,
Thank you for using Apple Support Communities
I found this article for you to help troubleshoot installing iTunes named Trouble installing iTunes or QuickTime for Windows found here http://support.apple.com/kb/HT1926.
Here is a general overview on where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
All the very best,
Sterling -
Cannot download camera raw version 6.6 Windows 7 get error code U44M2P7
Cannot download camera raw version 6.6 Windows 7. get error code U44M2P7
70D support requires ACR 8.2 or newer, which requires an upgrade to PSE.
I’d suggest doing a trial of PSE13 to make sure it works on your computer:
http://www.adobe.com/downloads.html -
Having difficulty with Adobe CC install . Error code :A12E1
having difficulty wit Adobe CC install . this error code comes up repeatidly.
Error Code : A12E1Hi Eh420,
Welcome to Adobe Forums.
Please follow the steps mentioned in the below article.
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Thanks -
Hello To all you kickass BlackBerry users!
I have compiled a web site that addresses the issue if the ID Verification problem (Error Code 80003) when attempting to use AppWorld,
It seems that it is mainly a Vodacom issue in South Africa, but it should also work with other service providers that have a similar problem. RIM and Vodacom are aware of it and are looking into a solution.. In the mean time you can fix your problem step by step here: http://www.blackberryapps.byethost17.com/
Regards
BB Solutions
Feel free to send a friend request (pin on the site) to contact me personally for any queries you may have.Blackberry Identity sometimes gives a problem to download using BIS.
you can go to manage connections, switch mobile network off, find a wifi hotspot, try updating the identity using wifi, or enter your network provider's apn settings in menu > options > advanced options > tcp/ip, enable the apn, enter service provider apn username and password, save hard reset , and download identity, just remember to undo the changes afterwards. -
Windows 8.1 couldn't be installed. Error code 0X80070083
I have a Dell OptiPlex 3010 with Windows 8 Pro and it's activated. Undergone full Windows Update and it's completed.
Log in with a Microsoft account and so far no problem. But while upgrade to Windows 8.1 through STORE, I got at initial stage the following message error :
"Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0X80070083"
Worked around again to troubleshoot this issue. Given my Login Microsoft account the administrator privilege and launch windows update again. No problem on Action Center for troubleshooting. But still same message as mentioned above when download 3.6GB Windows
8.1.
What's going wrong?
Thanks for your help!
Navtej_RHi,
Let’s check if we can find something in Windowsupdate.log or CBS.log.
You can also, try to restart Windows Store service and Windows Update service in Service Manager.
Alex Zhao
TechNet Community Support
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