Windows 7 install my ipod?

Windows 7 won't install mtp device driver when I plug ipod into usb port

See
iOS: Device not recognized in iTunes for Windows
- I would start with              
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Then the drier sction of:
iOS: Device not recognized in iTunes for Windows

Similar Messages

  • Apple IPod USB Device Driver Not Installed?  WIndows not reconizing IPod!

    Hoping someone can help me with my new Ipod Nano. I installed the IPod Updater and Itunes programs from the provided CD and formatted the Ipod. That all works fine -- the Ipod actually works, etc.
    But during the actuall instation process, the Hardware Update Window came up for the 'Apple IPod USB Device' (I use Windows XP) I've tried to have it install automaticaly and manualy, without any luck. As a result, when the IPod is connected to the computer, I get a '!' on the device in Windows Explorer and neither ITunes or the Ipod Updater -- or Windows -- will reconize it!
    If I connect my Ipod to the computer, the 'hardware' icon comes up in my system tray and the Ipod screen changes to the 'Do not disconnect' message. I can click on the hardware icon to 'remove' it. But I can't DO anything with the Ipod if nothing will reconize it!
    I've tried updating the ITunes and Updater to the latest versions, plugged the USB cable into different spots on my computer, uninstalled and reinstalled everything, this time selecting the 'do not connect the Ipod to the computer at this time' option.....nothing. Windows just will NOT reconize the IPod and everytime I install the software I get that Hardware Update Window screen up!
    Is there a driver for this I'm missing somewhere? What's going on? I can't do anything with my IPod and can't even find a phone number to call Apple for help!

    1-800-275-2273.
    This might be an issue with your operating system. You might also want to try using it on another computer before calling them as they'll probably ask you to do so. This will isolate the problem to your computer and they might tell you to try calling Windows or getting the latest drivers for your computer.

  • Windows 200 PC with SP4 won't boot after install of iPod software from CD.

    I installed the iPod software from the CD of my new iPod mini. It requested that I reboot the PC, which I did but it never rebooted. It hung and would not even boot in safe mode. After many attempts I booted to the boot console and when throught the install repair process. The PC will still not boot.
    Is there any way to bring up the PC without having to rebuild it?
    Has anyone found a way to get the PC back to it's original state, without a disk re-format?
    Does Apple have a solution?
    Any comments from Apple Support or their QA team would be of interest

    Last know good does not work. I don't receive any error messages. I did the repair but PC still will not boot. The starting windows bar goes about three quarter of the way to the right and then it just stops. It does this regardless fo which boot mode I choose (ie. safe mode).
    I do not have the iPod plugged in during this process.
    Is there anything else I can do or that we can try from the console command mode?

  • Updating ipod on fresh Windows install without losing data?

    Hey guys.
    I have an 80gb iPod Classic, and my iTunes had about 72gb worth of data in the playlist. Recently I had to reformat my system drive and do a fresh Windows install, and as such my iTunes playlist obviously got wiped. If I readd everything that was on my iPod into the playlist, will iTunes try to wipe my iPod and transfer everything over again, or will it recognize that the files are exactly the same and only copy the new files over that weren't originally on it?

    If your iPod is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Once the iPod is in manual mode you can add to it without losing any content but you will have to drag it from the library yourself: Managing content manually on iPod and iPhone
    However once you are safely connected you can copy content from the iPod to iTunes. There are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    If you have any iTunes Music Store purchases the transfer of purchased content only from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
    I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

  • Can not install the Ipod software on Windows XP SP2

    Hello, I can not install the 'Ipod logiciel' [Ipod software?] for my Ipod Nano on my PC with Windows XP SP2. I don't have any error messages but the installation gets stopped just before its end. I mean, the Install Shield Program disappears while the steps "Publication of the product information" Does somebody know what's happening or where the problem might comes from? I would really appreciate your help. Merci d'avance,
    William

    I have the same problem. The old version 4.7 works fine on XP but upgrading to version 6.0 or above gives me an error message that says ( The iTunes music library .itl file is locked on a local disk or you do not have permission for this file.) I bought my wife a Nano and the XP machine won't see the Nano,but if I plug the Nano into my Laptop with Win 2000 with the same 4.7 version of iTunes it will work just fine. The only problem is that all the music files are on the desk top machine. I can load the nano but I have to do it in a round about way. I tried updating iTunes about 6 different times with the same results.You must remove Itunes through ad/remove hardware in windows, restart win. then reinstall the older version. I tried the repair rout several times but that did no good.Good luck and I hope Apple can help us out with these problems!

  • My ipod will not sync now that windows 8 has been installed, but ipod worked fine before

    I am running a Ipod Nano think it's 3rd or 4th generation, when I had windows seven the ipod would be syncing fine with my iTunes, not that windows has updated windows to windows eight, I am now experiencing problems with my ipod syncing to my iTunes. It recognises the ipod but will not allow me to access it or change the music on it. I have followed all the More Info steps from the box that appears on my iTunes, I now am at a loss as to how it will ever work again, so I am stuck with the music on my ipod until I can change it. How do I go about getting my ipod back to syncing with iTunes after my windows update?

    Try:
    Sync Session Failed to Start iTouch iOS5: Apple Support Communities
    iphone could not be synced sync session failed to start...: Apple Support Communities

  • Installing two ipods on same computer

    I have a 2g ipos installed on my windows xp. Someone in the family is using it. I just purchased an ipod 30g for my self.
    When i try to install my new ipod - it doesnt recognize that it is a new user and calls up the other persons itunes list. can i sucessfuly install both ipods?
    Thanks AP

    hi megmeggi!
    how do you create a second account on the computer?
    there's documentation on that in your XP Help and Support. do a search in there on "new user".
    How to use multiple iPods with one computer
    love, b

  • Somebody HELP!!! windows vista and Ipod Issues

    Ok I downloaded the latest version of Itunes, I reset the Ipod, but for some reason my computer when I conect the usb cable the "found new hardware" windows pops up, I do not have a software to install for Ipod and the only thing I can find on the website are manuals to download, also my Itunes won't even see the Ipod hooked to the computer, nothing happens, zero, nada and it's killing me. I updated all the windows updates including the kb936824, which supposely would help me and still nothing happens. Also my Itunes its empty none of my songs are in there. can somebody smarter than me help me? I'm starting to regret getting a windowns vista pc.
    Gateway   Windows Vista  
    Gateway   Windows Vista  

    Well, although iTunes 7.1.0.59 (and now 7.1.1.5) cleared up some problems with running/installing iTunes software on it, Vista isn't really officially compatible at the moment.
    What exactly is happening when installing the iTunes/iPod software?
    If you are getting any error messages, please quote what ehey say, and/or when the problem occurs.
    Be sure that you've upgraded to the latest iTunes version (7.1.1.5). Here is the download page for it:
    Download iTunes - 7.1.1.5
    -Kylene

  • Not sure Windows gas recognized iPod Mini

    Running Win XP Home edition and installed the iTunes s/w. Connected the iPod to a USB 2.0 port. Took all night to charge and even in the morning the iPod scren displayed the message Do Not Disconnect, even though the battery indicator was full. One question is why is it doing that?
    In My Computer I have a Removable Disk (labeled Disk G) that is not formatted. It needs to be formatted but how do I make certain it's my iPod drive and will I create problems by formatting it? Was it formatted at the factory?
    Thanks for any help you can provide.

    Did you install the iPod software so you could use it on a Windows computer?
    Download and install the iPod updater to your computer. Restart your computer. Connect the iPod when told, and follow the set up procedure.
    If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
    You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject. With a Mac, drag the iPod into the trash.
    If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

  • Windows sees 4G iPod Nano, iTunes only wants to "Restore" it

    My problem is a variation on what appears to be a constant theme around here. Windows XP will recognize my 4G iPod Nano (16GB). It even gives it a drive letter. However, iTunes will only display the Software Version and Serial Number on the DEVICES Summary tab page. In the Version section of the page I can click the Restore button, but the restore will fail approximately half way through with the following, and I discovered vague, error:
    +The iPod "iPod" could not be restored. An unknown error occurred (1429).+
    I've spent about 6 hours researching and troubleshooting this now, completing all the steps here http://support.apple.com/kb/TS1372 and here http://support.apple.com/kb/TS1493. I've also uninstalled/reinstalled iTunes and the USB drivers a bunch. Still no joy.
    I'm open to suggestions.
    The following is a dump of the iTunes Diagnostic test results:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Hewlett-Packard Presario V3000 (RD153AV)
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number <redacted>
    Current user is an administrator.
    The current local date and time is 2010-01-22 05:35:07.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce Go 6150
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    b noir wrote:
    Could you confirm your Presario's *model number* for me please? (Sometimes with an HP/Compaq, the number that comes up in the iTunes diagnostics is a "product number" which is applicable to a range of different models.) The following HP document may be of assistance ... I'm looking for what it refers to as "Identifier 1":
    Certainly. Using HP's numerical identifiers:
    1 - V3000Z
    2 - RD153AV
    3 - BU IDS DF UMA V3100
    The full product number from my infoice was EPP00RD153AV. When I use this,
    When I use the product number (RD153AV) on the Compaq Support page it sends me to *Compaq Presario V3000Z CTO Notebook PC* (http://h10025.www1.hp.com/ewfrf/wc/product?product=3180330&lc=en&cc=us&dlc=en&la ng=en&cc=us).
    Many thanks for all your help troubleshooting this.

  • Windows thinks my ipod touch is a digital camera. How do I change this so itunes can see it?

    Windows thinks my ipod touch is a digital camera. How can I change the device in windows, so that i can re-register it as an ipod and itunes can connect with it.?

    It is normal for the iPod to be seen as a camera since that is how one gets photo off the iPod.  You can turn it off by:
    iPhone, iPad, iPod touch: Disabling digital camera notification in Windows XP
    To get iTunes to see you iPod see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    If you previoulys installed camera or scanner software that may be causing the problem.

  • Daren't sync iPhone to new Windows install. HELP

    My old Windows installation was recently plagued by a virus, and as such I had to back everything up, and re-install. I've retrieved all my music off of my iPod Classic, no problems there. Set the iPod to manual, no stupid iTunes wiping.
    I also have a first gen iPhone, running 2.1, synced with the old library and not this one. I daren't plug it in due to fear of having it wiped, which would be disastrous as it's the only copy of all my contacts. Photos and music I can re-sync by hand happily. But somebody please tell me it won't wipe all of my contacts, predictive text, text history, apps etc. Is there any way of making it a manual device like the iPod, and only change what I WANT to change?
    Help needed, Thank You in advance.

    Oh believe me I'd LOVE a Mac. I'd use Linux if I could, but with the iPod and iPhone I need iTunes. My brother has a MacBook, excellent piece of kit. Mac's my favourite OS, stable and pretty. But I've recently bought a crap load of Photo equipment so I have no real money left lol.
    I'd have done an iTunes backup, but I couldn't actually open iTunes. I got all my Photos off the old pc, so that's fine. I just accept a Windows install won't last me that long at any one time. It's a sad fact of life.
    I think what I'll do is just manually enter my contacts into Outlook, and then just sync with this library, as long as I have my contacts I'm not fussed, the music needs sorting through on it anyway.
    It will work if I put my contacts into Outlook and then sync with this new install won't it?

  • ITunes 7.6 Upgrade Install Fails - "iPod Service could not be installed."

    My system:
    Windows XP Pro with SP2
    Current iTunes version: 7.5.0.20
    What I did:
    Downloaded latest install exe for iTunes (iTunesSetup.exe)
    Ran exe from Start / Run
    During the install I receive the following message: "Service 'iPodService' (iPod Service) could not be installed. Verify that you have suffient priliges to install system services."
    Note: I am the system administrator.
    I abort the install and it rolls back. I restart iTunes. At this time a message box pops up stating "Ipod Service. Could not delete service"
    In services I go to iPod Services and it is set to 'Disabled' When I try to set the sevice to Automatic or Manual I can not do so and I get the message: "The specified servoce has been marked for deletion."
    I restarted my computer and opened iTunes.
    When I run diagnostics in iTunes the Diagnostics file is as follows:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Gateway E-4000
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2008-06-29 09:45:00.
    Video Display Information:
    NVIDIA GeForce4 MX 440
    ** iPod Connectivity Tests **
    iPodService 7.5.0.20 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device 1.14.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
    Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 . Device is working properly.
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 . Device is working properly.
    Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 . Device is working properly.
    Intel PCI to USB Enhanced Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    J (G:\), iPod nano running firmware version 1.3.1
    Serial Number: 7R552929TJT
    Bus Speed: 61440
    So:
    How do I get iTunes Helper to run again?
    How do I get the iTunes update to version 7.6 to successfully install?
    Thank you for your help.

    Before reinstalling everything, I'm curious if you've ever used your System Configuration Utility on your computer? Click Start > Run and type msconfig. Click OK. Is the option for 'selective startup' selected? If so, click the Startup tab and make sure iTunesHelper and qttask are selected, and then click the Services tab and make sure iPodService and AppleMobileDevice are selected.
    If that is not the case, I would recommend removing everything and reinstalling.
    My recommended technique is as follows:
    Go into Control Panel > Add/Remove Programs
    Remove these applications:
    1. Apple Software Update
    2. Apple Mobile Device Support
    3. iPod for Windows (this may or may not exist, either way, it's not needed so we can remove it)
    4. iTunes
    5. QuickTime
    Restart the computer
    Download & Install the Windows Installer Cleanup Utility:
    http://support.microsoft.com/kb/290301/
    Launch the Utility: Start > Programs > Windows Install Clean Up
    Select any of the above mentioned applications, and click Remove
    Restart the computer again
    Download & install iTunes again from here: http://www.apple.com/itunes/download/
    CG

  • HT4623 I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

    I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My wife's nano no longer is recognized by Windows but my ipod touch is?  How can I fix this?

    My wife's nano no longer is recognized by Windows but my ipod touch is?  How can I fix this?

         My iPod touch is always recognized by my Vista Box...using the same USB cable and port my wife's nano isn't detected anymore.  Since Vista can't see the nano iTunes can't see it either.  When I try my wife's nano I get the message:
         "One of the USB devices attached to this computer has malfunctioned, and Windows doesn't recognize it.  For assistance in solving this problem, click this message"
         I thought her nano wasn't charged enough but I've charged it for hours and this doesn't make a difference.  It used to synch like my ipod touch but it stopped working about a week ago.  My wife's nano still holds songs and works it just can't be recognized by Windows.  I even checked if the Apple Mobile Device app was running and it was and I stopped it and restarted it.  Didn't make any difference.  Any ideas?

  • Can't download itunes. keep getting message. message"this instillation package could not be opened. verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installed package".

    Ever time I try to download itune on my new packard bell I get the message "this instillation package could not be opened. verify that the package existsmand that you can access it or contact the application vendor to verify that this is a valid windows installed package" PLEEEEASE someone help me as I've lost all of my music!

    tried downloading the quicktime installer, I get the same message with it too

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