Windows 7 Installation problem: "no drives were found, click to load driver..."

I just purchased a Toshiba Satellite laptop (U945-S4140) that came with windows 8. I am trying to install windows 7 enterprise 64 bit.
I have the installation file on a bootable USB stick. In order to boot from the USB, I have to go into the BIOS settings and change from UEFI to CSM boot mode. Then the computer will boot from the usb stick and the windows 7 installation begins to work fine.
However, I soon get an error message that "no drives were found. click to load driver to provide a mass storage driver for installation."
I cannot figure out how to proceed. Any help would be greatly appreciated.
Cheers

I have tried many solutions....Maybe I should provide more details on my options.
Through my university I am granted the rights & license to use a copy on windows enterprise. From them I obtained a valid product key and also downloaded an ISO install file. It seems as if this file was designed to be burned to a dvd. I used windows 7 usb/dvd tool to burn the ISO file to a DVD. No problem there. However, my new laptop does not have an optical drive. So, I borrowed an external one that plugs in via USB. Again, in order to get ANYTHING to happen, I need to boot the USB(dvd rive) in CSM mode. Even then, it doesn't work. (I'm sorry but I forget the specific error I got here.....there have been so many methods and so many errors today)
Now, with this DVD, I have had a little bit of progress if I click the setup.exe file while Windows 8 is running. It begins the Windows 7 setup program, and even sees the harddrive! It asks me what partition I want to install to, and I selected the only 1 (of 4) that it said was 'available' to write to. Then, it loaded the installation files, but when it went to automatically restart, it froze during the 'starting windows' screen just as the little colored circles appear, that eventually form the windows logo. Again, I think the problem here might have been that during the restart, it looked to the USB-DVD drive, which needs CSM mode to boot properly, but Windows 8 can only start in UEFI mode.
Any attempt to put this ISO file onto a USB stick have not worked well. I used Rufus and the only thing that slightly worked was burning the ISO to the USB stick with a 'GPT partition scheme for UEFI controller' with the 'FAT32' file system. When using this to boot, I did not have to change the BIOS to CSM mode. The screen for 'loading files' came up like the installer was going to work. However, the computer then froze during the 'Starting Windows' screen, however, this time the little circles actually were able to form the windows logo. But, at that point I was left with a pulsing windows logo and it was stuck. It did not even make it to the actual installer.
The situation I posted about originally is slightly different. Some tech guys at my department's electronic shop have a bootable USB stick with the windows 7 enterprise installation software already on it. I used that and was at least able to get a little bit into the windows 7 setup before it told me it cannot find a disk to install to (as in my original post).

Similar Messages

  • Windows 7 Installation problem: "no drives were found, click to load driver to provide a mass storage driver..."

    I just purchased a Toshiba Satellite laptop (U945-S4140) that came with windows 8. I am trying to install windows 7 enterprise 64 bit.
    I have the installation file on a bootable USB stick. In order to boot from the USB, I have to go into the BIOS settings and change from UEFI to CSM boot mode. Then the computer will boot from the usb stick and the windows 7 installation begins to work fine.
    However, I soon get an error message that "no drives were found. click to load driver to provide a mass storage driver for installation."
    I cannot figure out how to proceed. Any help would be greatly appreciated.
    Cheers

    Hello Maxxpower33, thank you for your words.
    I looked through the error logs that could be generated from the tool and found this one which may be what you experienced.  Kindly let me know if this is what you got:
    "Files copied successfully. However, we were unable to run bootsect to make the USB device bootable. If you need assistance with bootsect, please click the "Online Help" link above for more information."
    Some further information is that I found this post where another user experienced the same error on a laptop, although the speculation mentioned in the post is that the user does not have a Windows store account under which he purchased the license for Windows
    7 Home Premium, which is the flavor he was trying to get on the bootable drive.  However, this does not seem to be a valid response due to the fact that the tool does not check Windows XAuthCert Servers for validation on licensing.  So ignore that
    portion of the post, but the 2nd post helps a bit by linking to another article, providing both below.
    Forum Port With Same Error
    Article with 4 methods to create
    a bootable Windows 7 USB Drive
    In that first post, further down, is another reply to a tool that I have not tested with.  So please use caution on this one as I cannot find very much feedback other than on their own website, but sounds much like the first tool I mentioned in my first
    post "Unetbootin", but this one is called Rufus, and two people did mention they had good success with this tool after having difficulties with the Windows utility.
    Rufus
    After all that is said and done, there is not 1 tool that will work for everyone all of the time on every environment.  Why?  I would like to know also...but speculate hardware/firmware/bios combinations could be the culprit.  One of these
    tools should work for you and it would be my recommendation to try them in this order (skipping what you've already tried):
    1) Windows 7 USB/DVD Download Tool
    2) Unetbootin
    3) Manually creating the partition and xcopy'ing the extracted ISO to it
    4) Rufus
    5) Borrow a PC with a DVD-R in it and burn the ISO to a disc and install from it.  If your laptop does not have a DVD drive, an external drive can be purchased for roughly $25 or less.  Or if you have an internal drive laying around, buy an enclosure
    for about $15 and put the drive inside there and attach it to your laptop via USB or eSATA.
    As always, my advice is nothing more than my opinion, which are like bungholes...everyone has one and they all stink!  LOL!
    John Fester

  • Mac Pro - Bootcamp Windows 7 x64 problem. No Drives were found. Please help

    Hi,
    I have recently purchase a Mac Pro and I was trying to install windows 7 with bootcamp which i successfully done it on my imac before but somehow after I partition my HDD in bootcamp, inside winodws 7 install page it saids "No drives were found. Click Load Driver to provide a mass storage driver for installtion"
    I have read some previous post but I didn't really get it how people have solved. I have dismount the other 2 HDD but it doesn't seems to work.
    Can someone please help. Is there a way that I can have my windows 7 into my other HDD instead of the Mac OS drives.

    You read the PDF Guide? You have to use Advanced Options to format the FAT volume (BOOTCAMP) to NTFS.
    And yes, pull other drives.
    Personally, I use a separate hard drive for Windows 7 and just pull the others, boot from Windows DVD and install.
    I assume your recent MacPro 5,1 is Mid 2010. If you want to use more than 4GB RAM you will want 64-bit, and if you have dual processor 8 or 12-cores, you'd need Windows 7 Pro.
    As for where you are now, use Boot CAmp Assistant again to remove the partition on your Mac OS boot drive.
    Backup Mac OS to another drive yet? I use SuperDuper or CCC.
    You can format the intended drive in Disk Utility.
    Use Partition tab, Options and change partition table from GUID to Master Boot Record and format the entire drive as FAT. Or use Boot CAmp Assistant to do so. You'll need to shutdown then, not restart, so you can pull your other drives.
    http://www.apple.com/support/bootcamp/
    http://support.apple.com/kb/HT3777

  • WINDOWS INSTALLER PROBLEM WITH DESKTOP MANAGER

    Please help!! I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place. I should appreciate it if you would let me know how this problem on my IBM Think Pad Laptop can be cured.

    halimsujanto wrote:
    Hi all..
    I am having the same problem with desktop software 6, but my problem is more like this..
    http://www.blackberry.com/btsc/KB19300
    The Windows Installer pop-up during installation and cannot continue, it seems that windows installer 4.5 is the cause, but I cannot uninstall windows installer 4.5 because many of my programs were using this..
    In this knowledge base solution it says to run BlackBerry Desktop Software.msi, but on BlackBerry Desktop Software 6, it need to run from setup.exe and cannot continue.. so I cannot install desktop software 6 on my computer, but I am able to install older version desktop software ie. version 4.2 to version 5.
    I think that I am gonna reply here instead of making new thread about windows installer 4.5 and Desktop Software 6, please move if I did wrong.
    PS. Bifocals..
    The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
    Please if there is other link that may be good for my problem.
    Thank you very much.
    Hi ihalimsujanto and welcome to the forums!
    My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
    Please post back with as much detail as possible regarding your hardware and software setup.
    Also post what steps you have taken to resolve the issue. The more detail we have the better we can help you. I'll reread KB 19300 and find what happened to my broken link.
    Thanks.
    Bifocals
    EDIT:
    ihalimsujanto,
    Please review this Microsoft Knowledgebase  Article ID: 555175
    How to resolve Common "Windows Installer" Problems
    Methods 3 and 4 may be pertinent.
    Let us know how it goes!
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Trying to install Windows 7 - no device drivers were found

    On top, i sorry for my bad english.
    I have a trouble. Actually i have on my HP notebook ( H0W28EA ) SUSE Linux Enterprise Desktop. But i want install Windows 7. I put pendrive to my notebook, boot, and... error : No device driver were found. I don't have DVD/CD with drivers with my notebook.. I don't understand which drivers i must download. Help me. TIA
    This question was solved.
    View Solution.

    Chance in bios the setting to Legacy,(becose standert he only see,s the drivers for install windows 8.
    then set first to boot,Flash or cd/dvd
    I have changed it and it works
    becose you are using an previus windows os,also you can install then xp or Vista,what you want.
     probably your pc/laptop is standard sold with windows 8, and microsoft don,t want that you go back to downgrade,
    becose the have  with windows 8 and later 10  more checking controll over your pc  when you install illegal software.
    sorry fore my English,i am Dutch.
    Greets gerardw

  • "No CD drives were found"

    Hi!
    I'm trying to install arch for the first time, but I get an error during the installation. The error happens at step 2: "Select Packages". I choose to install the packages from an Arch Linux CD and then the installer tells me that "No CD drives were found". Why?
    I googled a bit and tried to write "arch ide-legacy" when I boot, but it makes no difference. The CD drive is IDE by the way.
    Anyone?
    Oh, and remember the little spoon please. I'm not an experienced linux user...

    What release are you trying to install?
    Maybe one of the following boot options helps:
    arch all-generic-ide irqpoll
    or
    arch all-generic-ide irqpoll pci=nommconf

  • Windows installation problem with Bootcamp

    Since a few days I have a new iMac 21,5 (end 2013) Maverick latest version installed as I had on my "old iMac" I tried to instal Windows 8 or Windows 7.
    Use the bootcamp and set the right size for my windows part, and download the drivers all goes well. After the iMac reboot comes up with the setup from Windows
    ask the keyboard settings and than shows the partitions. Select partition 4:BOOTCAMP. Here starts the problem, I do not see the advance drive options, as also the "NEXT" button is not selectable. As I format the partion also "NEXT" button is not selectable. I am stuck here, please help :-)

    I got stuck with the same error and spent a long time trying to work this out. It turns out that the issue is your USB3 stick. I'm not sure how it gets so far into the installation, but it seems that the USB3 drivers aren't available to the Windows installer.
    Try again with a USB2-only drive and you should find that Windows will install fine.

  • Acrobat 7.1 update fails -- Windows Installer problem

    I am running Windows XP SP3.
    During the update to Acrobat 7.1, I first get a Windows message in a window labeled "Windows Intaller" that states "The installation source for this product is not available. Verify that the source exists and that you can access it."
    Having no clue what this means, I stick my legal Windows XP CD in the drive but that is no help.
    This is followed by a message from the Adobe installer that it has failed because "Missing source media. (Error 1612)"
    Can anyone please suggest a fix?
    Deb C

    Help! I can print everything, except Adobe, "unable to print job, is printer available?" After many hours of trying to correct the problem, these are some of the messages I've come up with..."update installed Nov. 15, 07 cannot be removed...cannot delete #1571809 corrupt updater...patch pocket cannot be opened, verify if it exists...error opening document, file is damaged & could not be repaired...cannot be reinstalled because older version cannot be removed...package couldn't be opened, verify that the patch exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installer Patch Pocket...network server corruption....Internet Explorer blocked site from downloading" I've tried restoration, the same results, .."restoration cannot be restored, software distribution serv. 3, no changes have been made". I've tried removing the program, reinstalling the program, tried to remove Desktop shortcuts

  • Windows installer problems

    I have downloaded itunes 10 for windows 7 64-bit, when i go to install it after a couple of seconds i get a error message that "Windows installer service could not be accessed.". I have found a few things to try but, none have fixed the problem.

    This is not something I know about myself, you probably need b noir.
    However this may help:
    http://blog.thinksharp.nl/
    You need to scroll down a bit to find the your problem.

  • Premier Elements 11 Windows installer problems

    I am having a problem installing Premier Elements 11on my Windows 8 (64 bit) Laptop. I purchased the Elements Combo pack and when I install Photoshop Elements it works flawlessly. However, when I attemp to install Premier Elements it asks me to choose my installation language then I get an unusual Windows Installer screen and it will not let me advance any further.
    This is the Windows Installer screen that pops up after it tries to configure the installation process:
    Windows ® Installer. V 5.0.9200.16384
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
      Installs or configures a product
    /a <Product.msi>
      Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
      Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
      Uninstalls the product
    Display Options
    /quiet
      Quiet mode, no user interaction
    /passive
      Unattended mode - progress bar only
    /q[n|b|r|f]
      Sets user interface level
      n - No UI
      b - Basic UI
      r - Reduced UI
      f - Full UI (default)
    /help
      Help information
    Restart Options
    /norestart
      Do not restart after the installation is complete
    /promptrestart
      Prompts the user for restart if necessary
    /forcerestart
      Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
      i - Status messages
      w - Nonfatal warnings
      e - All error messages
      a - Start up of actions
      r - Action-specific records
      u - User requests
      c - Initial UI parameters
      m - Out-of-memory or fatal exit information
      o - Out-of-disk-space messages
      p - Terminal properties
      v - Verbose output
      x - Extra debugging information
      + - Append to existing log file
      ! - Flush each line to the log
      * - Log all information, except for v and x options
    /log <LogFile>
      Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
      Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
      Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
      Repairs a product
      p - only if file is missing
      o - if file is missing or an older version is installed (default)
      e - if file is missing or an equal or older version is installed
      d - if file is missing or a different version is installed
      c - if file is missing or checksum does not match the calculated value
      a - forces all files to be reinstalled
      u - all required user-specific registry entries (default)
      m - all required computer-specific registry entries (default)
      s - all existing shortcuts (default)
      v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    Have there been any reports of a faulty installer with Premier in the Boxed set? Photoshop installed so seamlessly it's odd that this is popping up.
    Thanks in advance!!

    Eitehr your Windows installer is damaged or you run without sufficient user privileges. Run Windows Update to repair the installer and make sure to run as admin. also turn off any security stuff temporarily.
    Mylenium

  • Windows Installer Problem

    Trying to install iTunes 10.5 but get this message every time:  "There is a problem with this Windows Installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor". 
    I have tried clearing out all Temp files, uninstalling the iTunes 10.3, rebooting,and then trying to reinstall 10.5, but to no avail. 
    Anyone know how to fix this problem?    

    Hi,
    kb893803-V2-X86 is not designed for Windows 7, you do not need to install it.
    Windows Installer 3.1 Redistributable (v2)
    http://www.microsoft.com/en-us/download/details.aspx?id=25
    Ivan-Liu
    TechNet Community Support

  • Cannot install iTunes - windows installer problem!

    I have spent two days trying to fix the registry and use a clean utility. Nothing works! I see that this is a fairly common issue that has been around for several years, but none of the fixes (including the msi utility that MS has now taken down) works. Some suggested that I just uninstall the windows installer utility, but I'm can see how to do that. I've tried stopping the service, but it doesn't work.  I am looking at my new iPhone which is a lovely paperweight.

    This did not work for me, but you might want to try.  I have both an iPhone and an iPad2.  I think that I am going to have to reformat my drive.
    https://discussions.apple.com/thread/2151777?start=0&tstart=0
    *USE THIS ONLY IF QUICKTIME IS ALREADY INSTALLED*
    msiexec.exe /i iTunes.msi /passive /norestart
    msiexec.exe /i AppleApplicationSupport.msi /passive /norestart

  • Windows Installer problem in iTunes

    Hello,
    I'm got the following error message when I tried to operate the iTunes on my laptop: "The feature you are trying to use is on a network resource that is unavailable" .  I can not remove the iTunes in order to reinstall it and I didn't find as well the Windows Installer Cleanup utility.  Any idea how to resolve this problem?

    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Itunes - windows installer problems

    I tried to update from ITunes 11 to 12 and got "Windows Installer Service cannot be accessed". So I removed ALL Apple software from my Windows 7 PC, did various recommended fixes from Microsoft, but still the same. Now I get exactly the same trying to reload ITunes 11! I have had this problem on previous updates, and deleting the various Apple software has always fixed it, but not this time. So very frustrated - anyone know how to fix this please??

    Hi Brendan
    tried that but didn't help. This is what fixed the problem:
    - go into command prompt mode (AKA Dos mode)
    - type in      sfc /scannow
    - let it run.
    This solves many Windows problems where files and settings have been lost or corrupted. In fact, Apple should add this to their articles on Windows problems with ITunes installation.
    Thanks
    Keith

  • Premier Elements installation (Windows installer) problem.

    I cant install premier elements 12 on my computer, I get a windows installer error message as per the following. I have tried to install the DVD and a downloaded version. Has anyone had (and overcome) the same or similar issues? Many thanks.
    Error message:
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    download from the link here,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for