Windows 7 Installer asks me to unistall iTunes 9 and deauthorize computer..
Hi everyone!
Trying to do the migration from Windows Vista to 7 and the setup program tells me I have to unistall (among other software) iTunes 9 and deauthorize my computer before installation of Windows 7. Has anyone received the same message and if so what do I suppose to do with my library and how long will I have to wait for a compatible version? I tried looking at different sites but so far haven't found an official estatement from Apple....
I have recently went from Windows Vista to Windows 7, and the installer gave me the same warning: Deauthorize iTunes before upgrading to Windows 7. I do not know why this is, however, I did just that, and the upgrade went extremely smooth for me. After the upgrade, I went back to iTunes and reauthorized iTunes and media files played wonderfully.
As long as you backed up your files (this is EXTREMELY recommended when doing any type of upgrade or OS install), your media should be safe.
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iphone wont sync, says software is not installed, asks me to unistall itunes and install 64 bit version, done, nothing happened. Any suggestions?
See also TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing.
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Downloaded latest version onto desktop. Will not complete install.Many thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Can't unistall itunes and bonjour
When I try to unistall itunes and bonjour I get an error saying it can't find it. But I can't open itunes or update to newer itunes because older version of bonjour can't be unistalled. It on my computer, I just don't know where its located on my hard drive to unistall it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Next, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I first tried itunes with my new hard drive there was the problem with the registry keys but something also flagged up about needing a signed driver. Is this anything to do with why Itunes and my computer no longer recognises when my ipod is linked up? Whatever i try under 'devices' my ipod is never available to sync up. If anyone can help I would be most grateful.
Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions? -
my itunes cannot be update on my windows xp. so i delete my itunes and install new, but now i got new problems, it says "The file itune.library.itl cannot be read because it was created by newer version of itunes." so how can it be solved?
Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario -
How do I permanently delete music files from itunes AND my computer (without going to the folder to delete each item)? It's a windows system. I've tried 'reset all dialogue warnings' as I've been told to do but no luck. Files are still in Itunes folders. I would really appreciate help!
Solved! Music was in Itunes folder but not in Media folder within that. It doesn't seem like a very user friendly system so far!
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Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Hey Apples Users, my iPod 80 GB ins not showing in windows, itunes and my computer
hey Apples Users,
my iPod 80 GB ins not showing in windows, itunes and my computer
Could anyone in there show me the best solution for the same
thanks in advanceFirst of all does, the iPod power on okay?
Have you tried plugging the iPod into a different USB ports, preferably a high powered USB 2.0 port on the back of your PC tower (these are directly soldered onto the motherboard and receive much high outputs of power than the ones on the front).
What about a different USB sync cable?
What shows up on the iPod's screen when you connect it? Does it charge at all? Maybe try resetting it with it still connected to your PC. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock -
when I move my mouse Itunes stops playing music. Sometimes this happens immediatly and sometime it take 10 to 15 sec. I tried playing Itunes and then tabing another program but same result. If I click on play and do not move mouse Itunes works as usual.. This was happening before I installed latest version. I have installed latest version three times. First and install, then as a repair, and third time I unistalled Itunes and reinstalled i.
when I move my mouse Itunes stops playing music. Sometimes this happens immediatly and sometime it take 10 to 15 sec.
At various stages over the years, mouse-related iTunes trouble has been associated with driver conflicts. So it might be worth following up on that possibility.
Head to the drivers and downloads page for your model of PC, and check to make sure you're not behind on any chipset and input-device-related driver updates. (And while there, just in case, also check to make sure your BIOS, sound-card/integrated audio, and video-card/display-adaptors are up to date.)
If you're behind on anything, and you update, does that help with the mouse-related iTunes issues? -
HT1923 im trying to unistall itunes and its components and is not letting me/
im trying to unistall itunes and its components and is not letting me?
Do you get error messages when doing the uninstalls? If so, what do they say? (Precise text, please.)
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i have just loaded the latest update on my iphne now the phone is asking to connect to itunes and phone is locked, frozen and can't open up need help now desperatly
Same problem with the update, and iTunes can't find my device. I've spent the last two hours researching this and trying everyone's ideas to no avail. I hope someone comes through. Super frustrating :////
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If I unistall iTunes off my computer and reinstall it, will I loose everything in the iTunes library? All my apps and movies? Do I need to back them up first?
No, you won't. Back them up anyway.
(70401) -
I have changed to a new computer running Windows 8. I have downloaded itunes and authorised my new computer but my extensive music library has disappeard. How do I retrieve it. I have an ipod classisc with my music collection on it
I don't use Windows®, but something in iTunes Support may help you.
Message was edited by: EZ Jim
Mac OSX 10.8.4 -
Why is my songs going to windows media player instaed of my itunes and how do you sort it
why is my songs going in to windows media player instead of my itunes and how do i fix it?
click on File right at the top corner of the screen and a menu appears from which you choose add file or folder.
I'd also suggest you change your preferences to keep your iTunes library organised, To do that choose Edit at the top of the screen, then click on preferences at the bottom of the list. There's a row of icons with words below them, you need the last one 'advanced'. Tick the box against Keep iTunes Media Folder Organised and the one against Copy files to iTunes Media folder when adding to library - which will ensure any music or video you add to your computer by importing it into itunes will go into folders within the iTunes Folders on your computer.
I'd also suggest ticking the option further down that screen for 'warn me if itunes is not the default player for audio files' - I'm assuming you want to play your music via itunes and not windows media player so you need iTunes to be the default player.
Note though that when you have ticked the boxes iTunes will then go through your music library organising it so you will need to wait while it does that - doesn't take long.
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