Windows 7 Issue: iTunes Not Locating Music

I just upgraded to Windows 7 32 bit, and when I installed iTunes again, even though I chose my previous library file, it doesn't seem to be able to locate any of my old songs. All of the old songs are there, they play fine once I go through the process of locating them, I just can't seem to get iTunes to recognize where they are, even with the previous library chosen. I tried calling support, but apparently my support since 2001 means nothing to them and so they refuse to help me with my issue. Is there anyone out there who can help me with this issue, so that I don't have to load back all 851 songs in my library?

Here's what I had to do. Hopefully this will help. First I copied my entire iTunes library to Time Capsule. Once that was done I redirected my iTunes folder in the preferences to the Time Capsule. At first iTunes couldn't find the songs at all. Unfortunately, without having figured out the next step, I dumped my iTunes Library files on my Mac and reimported everything back in to iTunes. Unfortunately, I lost my playlists. Once everything was imported though, I still had problems with iTunes not seeing the songs. What I learned is that I have to go to the finder and mount the Time Capsule as a hard drive to the desktop. Then open iTunes. Since then, I have had no problem accessing my music or movies over iTunes. And, as long as I'm connected to my wireless network I can play my music on my laptop anywhere in the apartment. No longer having to be connected to an external hard drive. I've also noticed lately, that iTunes is getting familiar with my settings and is already mounting Time Capsule to the desktop when I open and play a song. Hope this helps.

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ITunes not syncing music

Hello,
I am having a problem with iTunes not syncing music to my iPad. I want to have my entire library on my iPad, this used to fit.
A few weeks ago I started getting an error, most of my music had vanished. I attempted to sync it back, but was told that there was not enough space on my iPad, despite no new files being added.I looked again and noticed something. I had 20GB of OTHER in iTunes, this is approximately the size of my music library.
It is fairly clear what happened, the music files were corrupted somehow, but were still there and taking up space on the iPad. So I decided to restore my iPad. First restoring and once everything had been wiped and back to factory setting, restoring from a backup.
This worked and I was left with only 1gb of other. At this point there was still no music on my device sync music was unchecked.
So once I was sure everything was up and running, I checked the sync music box... and nothing happened. It would begin synching, it would determine the tracks to sync for a moment... then it would quickly finish syncing without adding the music files.
Does anyone have any ideas?

Have you authorized your new computer: Store>Authorize this Computer?

Why is my latest itunes not syncing music with my music on my iphone 4s with iOS 7?

Why is my latest itunes not syncing music with my music on my iphone 4s with iOS 7?

Here's what I did. If you have an existing playlist and add a song to it, drag the whole playlist into the phone icon. It will ask if you want to Replace the playlist..YES. In my case i added one song in the playlist to test it. It synced the one song and also kept all the other songs but it didnt run through every song, so it was really fast. This is what I would do...drag and drop. Also, I shut down my phone and started it again, before I did the sync. I hope this helps

HT1711 Will iTunes Match locate music in my Windows Media Player library?

Will iTunes Match locate and match my music in Windows Media Player?

No it will not.
That media can be added to iTunes and then iTunes Match will find it.

ITunes not seeing music on new computer

I just copied my iTunes Music folder to a new computer. However the new iTunes that I downloaded on this pc is not seeing the music. I checked the path and it is pointed to the correct folder. If I go in and and do an Import the song will show up in the recently added playlist. Does anyone know if there is a quicker way to get these songs recognized? A mass import or maybe something else that I may have set wrong?
Thanks in advance

When you moved iTunes to the new computer did you copy the whole iTunes folder or just the iTunes Music folder? If you only copied the music folder then you've left the library file behind and iTunes has created a new blank one. You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
If you did copy the whole iTunes folder then you need to locate the original library file. Presuming you put everything in the default location, try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file
If you can't locate the library (if you've left it behind and no longer have access to the old computer for example), you'll have to make a new one by going to File>Add Folder to Library and adding the music from the iTunes Music folder that you did move.

ITunes cannot locates music files

I recently purchased a new Asus with Windows 8 and successfully (or so I thought) transferred music from my i phone 4. The computer is authorised. My phone recently became full as I have a lot of music, so I unticked some music and attempted to re-sync. All the files in ITunes then got an '!' symbol by them which means it could not locate files and removed everything from my phone.
After wasting many hours, I have managed to download all the applications and some music that I have purchased via ITunes - although most STILL has the ! by them and the store says I have downloaded them and won't let me do it again.
I have also changed the preferences to locate files from various copies I have made on external drives still with no success.
Strangely, when I have the I phone plugged in to the computer and as I'm syncing, it shows all of the audio files on the blue bar but just as it finishes syncing it reverts back to about 6 GB with the items in para 2 above.
Any ideas on how I get I Tunes to find the files??? I have loads of music loaded from CDs over the years and really don't want to spend the rest of my life reloading them.
Thanks in advance for any ideas. oh, I've also updated both ITunes and my phone to current software versions.
Debbie

Hello 2305deb,
We have an article to help find your missing media. Named iTunes: Finding lost media and downloads it can be found here http://support.apple.com/kb/ts1408.
Resolution
Follow the steps below to locate your missing iTunes media.
Resume any interrupted downloads
Choose Store > Check for Available Downloads from the iTunes menu. Click Resume if any downloads are listed as unfinished. For more information see How to resume interrupted iTunes Store downloads.
Check your iTunes media folder
For Mac OS X
For Windows 7 and Windows Vista
For Windows XP
Check your Trash/Recycle Bin
Check the Trash (Mac) or the Recycle Bin (Windows). If you're able to find any of your missing items, you can re-add them back to your iTunes library.
Mac OS X: Control + click (or right-click) on the item and choose Put Back.
Windows 7 and Windows Vista: Right-click on the item and choose Restore.
Windows XP: Right-click on the item and choose Restore.
If after restoring the item from the trash your media doesn't reappear in your iTunes library. You will need to locate the restored file in your iTunes Media folder and drag the item into your iTunes library window.
There are different instructions depending on the version of windows you have.
It is possible that you may need to re create the iTunes library and IF that is the case then here is an article to assist with that
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
Sterling

HT1923 can not locate music on my iPod in library?

I can not locate my ipod to sync music?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
For iPod 2nd generayion and earlier, refer here:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363

ITunes not finding music files

iTunes cannot find 90%+ of my music files. I manually linked them together over the last weekend (yucch) and today when I went into iTunes, the links were all broken even though the .mp3 files were in the same directories as before. I can manually find the music files but that's a chore, particularly if I have to do it several times (not!). Any suggestions?
Inspiron 6000 Windows XP

Well, you have a couple options. First shut down iTunes. Then unmount your HD. Then mount your external HD again, then after it pops up on your desktop, launch iTunes. Any files iTunes has that points to your ext. HD should play just fine.
Or, you can copy all your music to your ext. HD (if you don't already have it there), and simply delete your iTunes library (by removing your data files). You could then add to library, making sure you uncheck "copy itunes songs to music folder). This way, iTunes will only "point" to your ext. drive to play the music. If the drive isn't on, you don't get any music, and the "!" sign. If you have many playlists, this can be tricky.
As a rule, I don't go crazy with playlists, other than smart playlists. This way, you don't go nuts when you lose your data file, or want to do a clean update of your library. You'd be surprised at the times I thought I kept my library in tip-top shape, only to delete it and add the music again. I often find a song or two that I had hidden somewhere.
Bryan

Windows XP or iTunes not recognising ipod

I see a lot of posts regarding ipods not being recognised by either Windows and/or iTunes and I just thought that I would pass on this tip that has helped me fix this problem on two Windows PCs.
In both cases the cause of the problem was usb related. For some reason Windows sometimes gets its underwear in a twist with its usb configuration and in both cases the following procedure fixed the problem.
1.Turn off the computer.
2.Unplug all USB devices from their connections in the computer except for keyboard and mouse.
3.Turn on the computer.
4.Plug devices back into the computer or hubs, one at a time in the following order. Wait for Windows to find and enable each device before connecting the next.
a Hubs
b Printers and multifunction devices
c Scanners
d External drives (not memory or key plugins)
e Camera and PDA docking stations
f All other devices
5. Make sure the devices work.
That's it.
I know it sounds like alchemy and i'm not suggesting that it will work for everyone with ipod recognition problems but it has certainly worked for me with two PCs. My PC and iTunes happily run 3 ipods - a shuffle,an ipod mini and an ipod nano.
I thought the above might just help some harrassed Dads and Mums from tearing their hair out on Christmas morning.
lowdown
Compaq Windows XP P4

Do either of these help?
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Is the software up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, if you have a 4G iPod, why post in the iPod nano forums?
btabz

Windows 8.1 - Itunes not recognising Ipod 7 gen nano

Recently upgraded to windows 8.1 from windows 8. Itunes was previously working on windows 8 with no problems.
Purchased a new nano 7 gen on route to work. Attempted to connected it to my itunes repeatedly receive an error message "An ipod has been detected, but could not be identified properly.Please disconnect and reconnect the ipod, then try again. If problem persists uninstall itunes, then install itunes again."
I have tried various itunes apps and currently have the most up to date version running. itunes is being let through my firewall etc and all USB's are funtional.
Running the diagnostics provides the following information -
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP ENVY dv7 Notebook PC
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0033B8700621EAF0
Current user is not an administrator.
The current local date and time is 2014-01-13 11:52:56.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {B2F3A8DA-67B2-4F88-9D96-4335D7C650A7}
Description:          Microsoft Wi-Fi Direct Virtual Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 03:00:00 1970
Lease Expires:          Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name:          {60858492-ADDA-4403-AE82-CDBA200EBA8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 03:00:00 1970
Lease Expires:          Thu Jan 01 03:00:00 1970
DNS Servers:
Adapter Name:          {0BD427FC-D5FB-40DC-8E9B-C244223C8ECA}
Description:          Intel(R) Centrino(R) Wireless-N 2230
IP Address:          192.168.90.66
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.90.1
DHCP Enabled:          Yes
DHCP Server:          192.168.90.1
Lease Obtained:          Mon Jan 13 11:51:05 2014
Lease Expires:          Thu Jan 16 11:51:05 2014
DNS Servers:          109.205.112.9
                    8.8.8.8
                    109.224.14.2
                    8.8.4.4
Adapter Name:          {B02A7C7B-7A0D-4805-937A-E7A578401FD1}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 03:00:00 1970
Lease Expires:          Thu Jan 01 03:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-01-13 11:52:23.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp BDDVDRW CT40N, Rev BC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (7th Generation) running firmware version 1.0.2
Serial Number:          DCYLQ59HF0GP
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
I have 8.1 on my iPhone 4 w/ iOS 7 and the phone appears in itunes.

ITunes not working, music will not play, volume not responding...

For the past few days i have not been able to get my iTunes to play music. I can open the program and move around ok, even select a playlist. But when I hit play the song comes up.. but it will not play. I am also not getting any sound. Have tried to re-set the volume with the keyboard keys above the number pad.. but I am only getting the little shaded box with a blocked icon (little circle with backslash through it.) I can not turn on the volume, I can not get any music to play.. I have tried restarting as well as re-installing iTunes.. and nothing is working. PLEASE HELP!!!!!!!

try these troubleshooting steps:
_*resetting your Mac's PRAM and NVRAM*_
if no joy, try booting into _*safe mode*_, then reboot normally.
any help ?
JGG

When I transfer my music from windows media player, itunes places the music all over the place instead of in the album its suppose to be in. Why?????

WhenI transfer my music from Windows Media Player why does Itunes place the music all over the place instead of in the Album its suppose to be in? Why???

Delete and redownload them if doing so is free in your country.
(98014)

ITunes not saving music, playlists and apps on start up

Using iTunes 10.5.2 on Win 7 OS. Everytime I open itunes all my music, playlists and apps are gone. I can find and reload all my files and then all works well until I close iTunes and shut down computer. When I reopen iTunes after shut down, everything is missing again. iTunes will not keep my files in the software and I have to relaod everything again. A real pain....

Can people email me at [email protected]?

ITunes not displaying music, etc since adding new library

I have had my iPhone library on my laptop for some time, and could always see my list of songs in the Music folder on iTunes, list of moveis, apps, podcasts, etc. Well, we gave our son an iPod Touch for Christmas, and I created a new libary for him on the laptop, following the instructions on Apple's website, intending to hold the "Shift" key down when syncing either device to get the proper library.
However, as above, I can't even see my stuff anymore. The screen shows the folders on the left side, but the centre of the screen(where I would expect to see the list)just shows a kind of "introductory" message, for example: "Music. Songs and music videos you add to iTunes appear in Music in your iTunes library. To play a song, just double-click it." Then it gives a couple of options to either watch a tutorial on downloading music, shopping for music in the iTunes store, or watching a tutorial on importing a CD. As an experiment, I tried to add a new song, from the Music folder on my laptop. Afterwards the Music folder shows that one song. It still syncs, and when I check my phone, all of my songs are still there (I was worried they'd be gone).
I am tired of this two library business, it's a hassle and my son never really syncs his iPod anyhow. What I would like to do is get things back the way they were before (one library - mine). I have been googling this all morning and trying various things, to no avail.
If anyone could help me, I sure would appreciate it
Amanda

Software updates to my OS seemed to have done the trick.

After iTunes upgrade, iTunes not playing music in Windows 8.

I just upgraded to the latest version of iTunes (ver. 1.1.2.31) on Windows 8.1. The prior version of iTunes worked fine, but after this upgrade, it won't play music. No error message, and it will play music videos. It says it's playing, and I can click from play to pause, but no sound comes out, and the bar doesn't scroll (so it's not advancing beyond 0:00 on the time of the song). Sound is fine on my computer, and I've even reinstalled iTunes. I also tried changing it to run as if on Windows 7. Nothing works. Any ideas?

Not sure why this worked, but I dragged my old iTunes Library file and iTunes Music Library.xml from the old computer into the new one, and it automatically worked. Weird fix, but I'm happy nonetheless.

Windows 7 Issue: iTunes Not Locating Music

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