Windows 7 keeps crashing.
I get this message on startup everytime my computer crashes.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\122113-22167-01.dmp
C:\Users\Nicholas\AppData\Local\Temp\WER-516254-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-US\erofflps.txt
Seasons Greeting Nicholas,
Please follow our instructions for finding and uploading the files we need to help you fix your computer.
They can be found here
If you have any questions about the procedure please let us know
Advice offered in good faith. It is your decision to implement same.
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Luke Harding please see Mac OS X Yosemite (10.10) compatibility | Creative Cloud regarding support for Mac OS 10.10. I would also recommend searching this forum for related discussions on this topic.
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Windows keeps crashing since installation
I am wondering if it is possible that iTunes doesn't know what to do when it has a dirty or scratched cd in the computer. I keep having crash issues in the last week since installing itunes. I never had them before. I've noticed that if my discs are compromised at all, sometimes iTunes stalls out and then windows crashes. I have Windows XP. I am getting a machine check exception, It says stop 0x0000009C Then it says: (0x00000004, 0x805461F0, 0xB2000000,0x00070F0F)
I've uninstalled all the other new software. I've run virus checks and scanned the computer for other bad things. My husband is a geek, but he is currently in Iraq. I know some, but not enough for this. I can uninstall iTunes if I have to, but .... I just got this ipod and I'd like to find a solution. It seems to crash when I'm in iTunes. I did notice once that one of the discs was dirty. It crashed the system twice before I realized this. I cleaned it and then it loaded into iTunes without crashing. I loaded 2 more cd's and then CRASH again with a more scratched cd. It plays anyway on a player, but not in the computer with iTunes.
Any suggestions?Why not start with what your Mac configuration is.
Which version of Windows.
Graphic driver etc
Monitor system fans and temperature
Blue Screen of Death (BSOD) is what you are seeing.
Boot Camp's HFS feature is the most likely cause.
Disable by renaming AppleHFS.sys and AppleMNT.sys
Do you need to read from Mac volumes?
Invest in 3rd party HFS+ driver for Windows from Paragon-Software.
Or MacDrive8, though I am not sure of the status and how well it works now with Windows 7.
By doing the following you will disable HFS mount / read mode on windows XP, Vista, 7.
Navigate to c:/windows/system32/drivers/AppleMNT.sys, rename the AppleMNT.sys file to something like AppleMNT_keep.sys or something of your likings.
The faulty HFS driver is a valid concern. It seems to happen on many systems.
You find it in Windows/system32/drivers/AppleHFS.sys
Renaming to AppleHFS_disabled.sys will avoid the blue screens until you have found another solution or Apple updates Bootcamp 3 and addresses this.
An ideal solution, allow skipping install; provide an "on/off" switch (say as part of Boot Camp Control Panel) or some other means. 3rd party drivers do disable and take over the Apple HFS service.
In my case AppleHFS prevented Windows Backup from running to end and was causing error "some files skipped" and while some might find reading convenient, I prefer Windows not have even read-only access.
MacDrive8
http://www.mediafour.com/support/downloads.asp
HFS+ for Windows ($15)
http://www.paragon-software.com/home/hfs-windows/
AIDA64 Extreme Edition (was Everest)
System monitoring, stabiliity and stress testing
http://www.aida64.com/product/aida64-extreme-edition/overview
Personally, the best AV/Malware you could buy is free Microsoft Security Essentials.
http://www.microsoft.com/Security_Essentials/
You seem to be where you were back in 2008 (wanted to see what Mac etc, and didn't find that then or now).
http://discussions.apple.com/message.jspa?messageID=8243392 -
Mac Help window keeps crashing
When I go to Mac Help from Help on the Finder toolbar, all that happens is a blank window pops up that says "Untitled" as the window title and then disappears/crashes. How do I fix this?
The problem does not happen when I go to help for other applications such as Safari.
Thank youStep 2. Create a new admin user account, log into it, and see if the problem persists. If not, your original account's hosed up; if so, it's system-wide. In the former case, report back and we'll pass along some steps to rectify (probably tomorrow, though); in the latter case, download and install the 10.5.6 COMBO update, repair permissions, and restart. That should do it. If not, consider doing an Archive & Install, saving user and network settings, installation—see http://support.apple.com/kb/HT1545 for details.
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Game Center 'Account Settings' window keeps crashing.
I have an 8 GB iPod Touch 4 running IOS 6.1.5, and I recently decided to change my game center username. But, there's a glitch or something in game center now, when I opened account settings in game center, the window appeared for ONE second, then went blank and started 'saving', even though I hadn't even done anything. I thought maybe I accidentally clicked 'save', so I tried again. Same thing happened. Now it's impossible for me to edit my game center account settings because whenever I open it, it starts saving nothing and then, two minutes later, exits the window. The only way to bypass this (albeit for about five seconds) is to madly swipe the screen up repeatedly until something appears. Is there a way to fix this?
Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Sign out of Game Center and then sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
MY WINDOW KEEP CRASHING WHEN OPEN IN BOOT CAMP
I just bought a new imac 21" last week and have a professional install my window 8 on boot camp and also in parallel.
This is the 2nd time when I try to open in boot camp, window 8 need to repair as it can not be open. It said it need to do an automatic repair but still not work.
I am also having a hard time openning up the parallel . Need help!. Only have my new imac for a week and already have problem opening up the boot camp window 2nd time. First time , we need to uninstall and re-install again. I just have the profession uninstall and reinstall on friday, and 2 days later not working when I try to open it up under boot camp. I try refresh my computer and also automatic repair method and still not work.
Any help or suggestion apprectiate.
Thanks
CarlaHi Carla,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Any change? -
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I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
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So now my it-unes is useless.
I have downloaded previous i-tunes to see if I can fix the problem but that wont work either as the library is set to this latest version.
The big problem being that I have appx 29,000 traks on my i-tunes and I have spent the past 3 years formulating playlists ect.
Apple,I ask you to help me out.....PLEASE....
Anthony Vontelas..... [email protected]
Windows XP Pro
Windows XP ProI am having the exact same problem. I have tried uninstalling and reinstalling.
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My iTunes keeps crashing every single time I open the software on any of my PCs and laptops. Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes. I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished. Any suggestions??
Hello annmu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best of luck,
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Much appreciated.1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Lightroom 4.4 keeps crashing saying "Lightroom encountered an error when reading from its preview cache and needs to quit" please help. I've tried reinstalling it and everything Windows 8.1
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.
Team,
Photoshop 2014 keeps crashing under Windows 8.1 on a Surface Pro.
I have tired.
1. Updating Intel Graphics Card. (unsuccessful)
2. Logging in and out of creative cloud. (unsuccessful)
See log below.
Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
Exception code: 0xc0000005
Fault offset: 0x0000000000024ac8
Faulting process ID: 0x1448
Faulting application start time: 0x01cfe6c7bd37e765
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report ID: 072b7ff9-52bb-11e4-825f-600292e27add
Faulting package full name:
Faulting package-relative application ID:Well it came installed on my brand new Windows 8 pro w530 I received 4 weeks ago and has never worked. When you try to open power manager it just crashes. If you uninstall it the Lenovo software just keep reinstalling it. If you uninstall the Lenovo PM driver but do not reboot you can then open Power Manager. The minute you reboot the Lenovo software reinstallls the driver.
Why would Lenovo install software on a brand new Windows 8 laptop that is broken and useless? Tech support is absolutely no help they transfer you to the software department which wants to charge you to fix a problem that Lenovo created!!! It is crazy!! I was hoping someone here could solve this problem or maybe someone at Lenovo would see this and get the problem resolved. Tech support has been useless. I reported the problem to them at least 5 times. -
Firefox keeps crashing now that I have Windows 8. I have updatd my Adobe Flash and am not sure what the problem is. Very frustrating.
Hi may you please ask a new question, sclutterd, it gives us troubleshooting info. Nightly is pretty unstable anyways.
* https://support.mozilla.org/en-US/questions/new -
Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!!
After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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PageMaker keeps crashing in windows 8.1 (but worked fine in windows 8)
I have been using PageMaker for years and years (since it was Aldus) and never had any problems with it [better the devil you know].
I didn't think that it would work on my new laptop with 64bit Windows 8 - but it did - no problems.
Now that the system has automatically been upgraded to Windows 8.1 the program keeps crashing unexpectedly. I can start a new file, save it and start to work on it , then the program crashes AND when I re-open it it cannot open the file that was previously saved to disk !
Is there a fix or patch for this ?Ouch !
I tried InDesign when it first came out. It was virtually unuseable. Pagemaker has been a good stalwart that WORKED (what a shock concept in toadys world).
So - you buy a BMW and use it for a few months then, when it needs a service, you take it in to the garage and they say - Sorry the manufacturers no longer support this car. They are now manufacturing the Trabbant - you will have to buy one of those -
My Windows XP keeps crashing for no apparent reason
I’m only a 68 year old Windows XP novice
I down loaded and up graded from Adobe Premiere Elements 3 to Adobe Premiere Elements 8
My Windows XP keeps crashing for no apparent reason now I was going to save a 8 min video to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
My Windows XP system is
Intel Core 2 Duo E8400 3GHz
EVGA nForce 680i 122-CK-NF68-RX motherboard
4GB DDR2 memory
1 x 250GB system drive
1 x 1000GB data drive
Nvidia Quadro FX4500 PCI-E graphics card 512MB GDDR3Clive Barry wrote:
"to my 232GB extension HD (147GB free space) when the video got to 100% it came up with a error message disc full then it crashed and closed the PC down
What does this mean? What is an extension HD?
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