Windows 7 laptop "sees" Airport Extreme, but Airport not communicating

Airport Extreme is access point to internet in our home, and has been working fine with all Apple products and my husband's Windows laptop.... until he was forced to update to Windows 7 (work laptop). Now, although he can physically see the Airport Extreme, it fails to accept the internet key (password) from his laptop. The key he attempts to use is the same as the one I use to gain internet access from my MacBook Pro - and the password has been verified (Safari/Preferences/Passwords) to be correct - not just from memory. Anyone else with this issue? Thanks for your input.

Hi
Have fitted a Belkin adaptor to laptop running WINXP
SP1
Wireless connection icon shows in System tray -
Status shows - General connected - duration 45mins -
speed 11Mbps strength 5 bars activity packets sent
655 recieved 45,657 - Support Tab Addrdess type/ IP
Address / Subnet / Default Gateway ALL unavailable.
This means that you are not connected merely seeing the network.
Have entered (i think) all detailed at iFelix
http://www.efelix.co.uk/tech/1010.html including WEP
password.
You can confirm it is a WEP issue, by turning WEP off, can you now connect?
Are you using MAC Address Access Control? If so have you added the PC's MAC address to the Access List?
Are there any settings i need to make in IE Tools
Internet Options.
It might also be worthwhile checking your internet settings
Start -> Control Panel -> Internet Options
Click the Connections tab
Ensure that the Never dial a connection is checked.
Click LAN Settings
and check that all the settings are unchecked (especially the proxy server settings)...
What are your TCP/IP settings?
They should be Obtain IP and DNS information automatically.
Airport Extreme is connected via ethernet to Netgear
834 router
The Airport Extreme should be configured to NOT distribute IP addresses.
iFelix

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Windows XP laptop sees wireless network but won't connect

I set up a wireless network on my airport extreme using my MacBook. The McBook runs great on the wireless network. My old Dell laptop running Windows XP sees the wireless network I created (with full signal strength) but every time I hit "connect" I get the following error message, "Windows is unable to connect to the selected network. The network may no longer be in range. Please refresh the list of available networks, and try to connect again." When I referesh the list, the wireless network is still there, and i still cannot connect, getting the same error message.
Any suggestions?

Hello apetera. Welcome to the Apple Discussions!
Per chance are you using WEP for your wireless encryption?
If so, one of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling the use of simple easy to remember WEP password rather than lengthy HEX keys. The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a non-Apple client and vice versa.
You may find the following articles helpful:
o Accessing a Airport Network with a Windows XP PC or laptop (with XP SP2)
o Apple article, especially the part about "Third-party client to Airport".

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

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Are there any previous networks that you have used that have the same password as Molly? YES
Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
Delete any other networks that you no longer need so that your Mac will search for networks more quickly
Click OK, then click Apply
Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
Then look for any old networks that might have used the name Molly in the past and do the same for them.
Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
and then click KeyChain First Aid
Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
Quit Keychain Access
Power down the entire network...all devices...order is not important
Power up the modem first, then your main router, the other devices one at a time
Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

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Superb detail, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing!

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I have linked my seagate hard drive to my airport extreme but can not seem to find it in finder any ideas

Hi Help Please
i have just linked an external hard drive to my airport extreme but it does not seem to appear in finder under shared !!!! any ideas

i have plugged the hard drive into a usb router which in turn is plugged to to the AEBS it is visible in airport utility but then can not find it anywhere else!!
First, the drive must be formatted correctly to work at the USB port of the AEBS. That means a format of Mac OS Extended (Journaled) or FAT32. NTFS will not work.
You need to have a powered USB hub, even if the hard drive has its own power supply
Next, you may not have configured the Finder Preferences to display a connected hard drive. Please follow these steps:
o Click anywhere on the open desktop so that the Finder menus appear at the top of the screen
o Click Finder, then click Preferences
o Click the General tab
o Under the heading of "Show these itmes on the desktop", make sure you have a check mark next to Connected Servers
Restart both the AirPort Extreme and your Mac
Open Finder and check under the SHARED heading for your AirPort Extreme icon
Click on your AirPort Extreme and a folder will appear in the window to the right representing your hard drive
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HOWTO add a Windows XP laptop to Airport Network as a client.

I have an existing Airport Network using Airport Extreme and WPA2 Personal Security.
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...is there a HOWTO for connecting the Windows box to an airport network??
Check out this excellent article from iFelix: Accessing a Airport Network with a Windows XP PC or laptop (with XP SP2)

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The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
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Message was edited by: Wolfgang Ty

Try this previous discussion:
http://discussions.apple.com/thread.jspa?threadID=2704412&tstart=45

Windows 7 laptop "sees" Airport Extreme, but Airport not communicating

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