Windows 7 laptops unable to connect to WiFi automatically

Hello All,
We are facing a wierd issue where the Windows 7 laptops are unable to connect to the corporate Wifi automatically.
We have pushed the profiles using Group Policy and there are about 15 profiles present on each laptop. The SSIDs are not broadcasted and PEAP is the authentciation method. While the Windows XP and some of the older Win 7 laptops connect fine the newer Dell 6410/20s doesnt. Upgrading the wireless card drivers hasnt made a difference.
I am posting this to know if anyone else on this forum has faced this issue and found a fix? Please suggest what could be the problem. Thank you in advance.
Best Regards

Hello Scott,
I am unable to set the policy to 2.4 only since there are a lot of APs sharing the controller and dont want to bump off all the clients that are able to client.
Today tried upgrading a cleints wireless NIC drivers and that didnt make much difference. And I am not seeing any debug output on the WLC for this client.
I think either some laptops are not probing actively or the WLC is ignoring the probe requests.
Could someone please guide how can i check if the laptops are sending probe requests for a particular SSID ??
I know it can be done using a wireless sniffer, but unfortunately i am not based onsite nor there is anyone onsite who can help.
Thanks,
Jeen

Similar Messages

  • Windows 8 laptop unable to connect to WiFi

    Hi guys,
    I have a computer with Windows 8 Enterprise and it is not connecting to our guest wireless network. Our guest wireless network uses WPA2 AES PSK for security.
    I've attached the debug client [client MAC address].
    Can you please advise what is the problem?
    Thanks,
    Delgee

    Saravanan:
    +5. Great answers as always.
    Rating useful replies is more useful than saying "Thank you"

  • EA3500 - Windows was unable to connect... (Win 7 and Win 8.1 have done this off and on)...

    I recently purchased a Linksys EA3500 router and am using it as the sole router in my home network.  I have primarily had three devices connected to the network computers/tablets -  two running Win7 and one running Win8.1.
    The first few days were OK but then the Win 8.1 system would not connect to the network (see the error message below).  "Windows was unable to connect..."  I tried the problem troubleshooter, power cyclilng the comptuer, power cycling the router.  Updating the router firmware to the latest (it added a .1 at the end).  Uninstalling and reinstalling wireless drivers on the computer.  I've reset the router to factory defaults.  I've run the router with and without wifi passwords. 
    This morning I was able to connect the Win 8.1 system to the network.  Not sure what changed overnight.  However, today I have had two instances of a different computer, one of the Win 7 systems, suffering the same problem.  Different hardware.  The Win 8.1 system is an Asus T100 tablet/netbook using a Broadcom 802.11abgn Wireless SDIO Adapter.  The Win 7 system is a Dell E6540 laptop using a Dell Wireless  1506 802.11b/g/n 2.4 GHz adapter manufactured by Atheros Communications, Inc.
    Last night, when I was having problems with the Win 8.1 system, I should note that it worked fine with the 5 GHz network.  The laptop, however, does not support 5 GHz and now that it's suffering the same problem my only work-around is a cellular hotspot.  
    I'm suspecting the router at this point.  Has anyone else seen this?  Any ideas what could be causing it, what I could do to fix it or what I might do to help diagnose the problem(s) ?  I'm more than willing to run third-party software to analyze and better understand what is happening on a network level (I would actually like to understand as much as anyone is willing to get me started on).  
    If I am unable to determine why certain systems almost seem to become "banned" from my network while others are working just fine then I'm going to have to return this device and try something else.  
    Thanks, 
    Dave
    I recen

    Hi @daved31,
    You are on the right track. Checking the Wireless MAC Filter is one of the troubleshooting steps. For 2.4 GHz frequency, the suggested channels are 1, 3, 6, 9 and 11. For the 5 GHz, I suggest to use the highest channel. Those channels will give you a better signal, just make sure that no other wireless device is using it to avoid wireless interference.
    If only one wireless device is not connecting wirelessly, we should focus on the wireless device itself because we know that the router/access point is working since the other wireless devices are working wirelessly.
    I suggest to delete preferred networks on the laptop. Here's the link that may help: http://kb.linksys.com/Linksys/GetArticle.aspx?docid=85537a14b0214be48217c733bba9ac65_Removing_Wirele...

  • Windows laptops can't connect to Macbook Pro shared internet when WEP security is on

    As the title states, my Windows laptops can't connect to Macbook Pro shared internet when WEP security is on.  My iPhone has no problem asking for the password when I try to access the shared internet my MacBook Pro on Mountain Lion is sending, but my Samsung Slate on Windows 8 sees the network and only succeeds in connecting when no password is required.  When security is on, it just tries for a moment and says it can't connect to the network without ever prompting me for the password.  The same thing occurs on my Asus Netbook running Windows XP.  Since all the reviews about OS X's internet sharing mentions "any wifi device" can access it, I haven't assumed it's only compatible with Apple products.  I want my MacBook Pro to save me from needing an external router.

    I would post a new question, outline the specific problem you are having and skip all the extra. Outline any steps you have taken already to try and solve the problem. Post the question in the forum most likely to have followers who can answer your question. Give your topic a good title such as: My MacBook Pro cannot connect to my WEP-enabled PC.
    Provide any hardware information that may be relevant such as the make and model of your router and method of connection - wired or wireless.
    I'm no authority, but have you tried using WPA2/Personal on your PCs? This method is most compatible with Macs.
    If the WEP password is a hexadecimal password then on the Mac you need to preceed the number with a $ sign or the hex digits, 0x.
    These links may be useful:
    AirPort- Joining an encrypted WEP or WPA Wi-Fi network
    AirPort Express- Difficulty joining 3rd-party network that is using WEP

  • Unable to connect to wifi Linksys

    Purchased IPAD 2 four days ago and I have been on the phone with customer service and read several forums and I am still unable to connect to WiFi even though I have two Laptops and a wireless printer which all work fine. I have done all resets, changed my security to WPA from WEP after speaking to customer support at Apple but still unable to connect. I have a Linksys router WRT54GS and would replace it if I knew this would help but I am not seeing anything to say this will work. Any suggestions?

    Try going to Settings/Safari/Reading List and turn off Use Cellular Data.

  • I am unable to connect to wifi on my Iphone 5

    I have rest my phone and everything and I am still unable to connect to wifi. I entered my passcode at my apartment and it didn't work and now I am at my university and I have entered my secure passcode and it is still not working. Can you please help me with this?

    I was experiencing the same problem. Tried numerous fixes. What finally worked was I went into Settings>General>About; recorded my Wi-Fi Address, and manually entered it into my router as an recognized/allowed device.  Selected by network, entered the password on the iPhone, and Bingo! I was in!!
    Good Luck

  • I replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

    i replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

    Hi Eric,
    What message do you get when you try to connect?
    Cheers!

  • HELP!!!!!!! Playbook unable to connect to wifi.

    Playbook unable to connect to wifi. My network doesn't appear on the list. i enter it manually and i still cant connect. and when it does show up i enter the [password and still i get nothing, ive tried it through the router with no luck. please help......

    Consider rebooting your playbook, if you already haven't done so, all my wifi issues are solved after rebooting

  • IPhone 5 unable to connect to WiFi

    iPhone 5 unable to connect to WiFi - signal good, iPad connects fine but iPhone comes up with error message "Unable to join the network". I've tried reboot. Any ideas?
    Thanks

    I called Apple and explained the problem.  After I explained the wifi connection problems, they said it was a hardware issue and sent me to my local Apple store and exchanged mine for a new iPhone.  I backed it up prior to getting the new phone and it was easily restored. 

  • I have an Imac version os x 10.9.5 and i am unable to connect with wifi it keeps telling me wifi not configured but it was working yesterday please help...

    i have an Imac version os X 10.9.5.  I am unable to connect with wifi.  It keeps saying wifi not configured.  It was working yesterday.  I am able to get internet with ethernet cable only.... not sure what happened... please help

    Troubleshooting Wi-Fi issues in OS X
    Wireless Connection Problems - Fix
    Wireless Connection Problems - Fix (2)
    Wireless Connection Problems - Fix (3)
    Wireless Connection Problems - Fix (4)

  • Since upgrading to LION unable to connect to wifi, in system preferences it says wifi off - cannot override it, what should i do?

    since upgrading to LION unable to connect to wifi, in system preferences it says wifi off - cannot override it, what should i do?

    While we all have MacBooks in this forum most of us don’t run Mountain Lion. There's a Mountain Lion Support Community where everybody has Mountain Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/os_x_mountain_lion

  • Unable to connect to WiFi temp fix

    IM in IT with a major 500 company and what I've done to be able to connect to my wifi at home was to go into the router setting and change the wifi channel from auto to 1-11 and that worked for me. When I was connect to my wifi at home I was getting unable to connect to wifi. I noticed this after upgrading to iOS6. It looks like IOS6 has issues with the Channel functions on the router it's connecting to. Although you are able to connect I noticed that the signal will sway from 3 to 2 bars and this has nothing to do with your router but how the iPhone searches and connects to WiFi locations. The only fix for that would be for apple to fix its iOS.

    Try this -
    When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which minor issues with the BlackBerry device.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • TS1398 after updating the OS unable to connect to WIFI

    after updating the OS to 5.1.1.1 I'm unable to connect to Wifi, while the Wifi is working perfectly for my Iphone

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Unable to connect to WIFI in France and Spain

    Was able to connect to WIFI while in the UK but since arriving in France and now Spain I'm unable to connect to WIFI.  I switch on WIFI return to settings and it says WIFI not connected.  Then tried to purchase a SIM card with data download but was told by 3 different providors that it is not possible without a contract.  At desperation point.  Can anybody out there assist.  Many thanks.

    Try going to Settings/Safari/Reading List and turn off Use Cellular Data.

  • Unable to connect to wifi when out on the road

    Unable to connect to wifi on iphone 4 when out on the road

    No problem connecting to your personal wi-fi network at home?
    Are all wi-fi networks you are trying to connect with on the road open public wi-fi hotspots?

Maybe you are looking for