Windows 7 logon error

Hello there I'm hoping if anyone can help me with m issue it's pretty specific I am getting an error when trying to log on to my system there are 2 user accounts both are admin. 
On one of the accounts I am getting a "cant load user error" type message and I have forgotten the password to the other account. 
This is the big issue, I use the on screen keyboard to use that system as I don't have a compatible keyboard so prompting the system at startup is a problem do you know of anyway around this ? Would taking out the bios battery help in anyway to get rid of logins
? I really don't know so any help would be greatly appreciated.
I do have a laptop running is there anything I could do from there ? 

Hi,
Check if you can log into Safe Mode, if so, you can reset password or enable built-in administrator.
Alex Zhao
TechNet Community Support

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