Windows 7 mistake during iTunes start
Hello,
after I´ve update on the latest iTunes version my Windows7 gives the following mistake-popup when starting iTunes "AVC FAssetWithStreamAndOptions wasn´t found in AVFoundationCF.DLL"
iTunes wasn´t installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
Can someone pls help me?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes
Similar Messages
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During Itunes installation on my Windows 7 64 bit computer.. I get the following message which won't allow installation:
Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services.
This occurred after an itunes update to my computer that produced a corrupted msvcr80.dll file. So I deleted Itunes and reinstalled.Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, I think you have to hold down the shift key when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
OK, spent about 25 frustrating hours so far this weekend doing everything recommended on numerous threads here -- uninstalling and reinstalling itunes and all Apple items. Help?
I am using Windows Vista home premium. After the last iTunes update to 12, it suddenly would not work. I followed, to a T, all instructions to uninstall all Apples software, in the correct order, reboot, download the latest iTunes, run as administrator, plug in the iPhone 5S, let the driver install, and then finish.
Along the way, I received the error that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I am the administrator and have privileges. (I previously followed instructions from anther thread to change the read-only privileges for Apple folders, but to no avail. I also deleted every file with the word Apple in it after I uninstalled everything.) I did a retry and then an ignore during installation of the AMD error, which I have received 10 times.
The other error I keep getting is: "iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7." I have done that 20 times.
Other frequent error: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)."
I followed other threads suggestions to install Windows .NET versions 3.5 and 4.0. No help. I also looked for various specific Apple files in various folders for DLLs, etc. Not present. I have rebooted 50 times and tried different users on my home account as well. Nothing.
I also followed instructions to Manage my computer under "services." Under Apple Mobile Device, the setting is for "automatic." When I try to get it to "start," the error I receive is "Windows could not start the Apple Mobile Device on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." (I followed previous thread instructions to use the CMD prompt to stop it. That caused problems because the status was then "stopped," but I was able to restart it later once I figured that out -- but with the 1053 error again.)
I think I've tried every suggestion in every thread for the four errors I keep getting (AMD failed to start; iTunesHelper Error 7; Windows error 998; and AMD Error 1053.) I am fresh out of ideas and very frustrated. I mostly want to make sure I don't lose my music and photos, which I was about to sync.
The only other thing I see that is strange on my computer (which I discovered along the way) is that I cannot receive automatic windows updates and have not had an update since 2012. My iTunes worked a month ago, so that was obviously not a show-stopper in the past, but perhaps there is a Vista update I need for iTunes 12? I have service pack 2 for Vista. I have followed all threads to try to set my windows to automatic update, but no joy there either. It checks for updates and then fails. I followed instructions and did run an installation to install windows automatic updates, but that doesn't work either. I tried 10 times. It runs and takes a while, but is never able to successfully update windows. It says "checking for updates" for a while. Then it dies. My last update was 6/19/12 (failed) and it says the most recent check was 6/22/12, but I have tried 20 times on 10/31/14 and 11/1/14.
When asked to "Install new Windows Update software" to check for updates, I have done so 10 times. It downloads and installs, but never works.
It's an old Dell desktop computer from 2006, and I'm using an iPhone 5S. I am fresh out of ideas. Anyone really smart here?
Thanks.
TristanUpon latest reboot, I also received this error message: "The application failed to initialize properly (0xc0000005). Click OK to terminate the application."
Then I got the iTunesHelper not installed correctly error again.
Then the "Windows can't check for updates" error message.
Then "Apple Push has stopped working." Then a quick DEP error message that disappeared but said something about Apple Push being closed.
I'm also getting denials of service logged by McAffee. Not sure if I'm getting a virus/attack or not.
Not sure if it's a problem with my old desktop machine, my Windows Vista updates, or iTunes, but I'm very frustrated and out of ideas to try.
Thank you for your help!
Tristan -
Error message during iTunes install onto Win-7 32 system.
Hello DarkSideWin,
I found a couple of resources I think will help with the error message you are getting.
I recommend first reviewing the following article (the title refers to Bonjour service failing to start, but the steps are relevant to the error message you are getting as well):
"Bonjour service failed to start, verify you have sufficient privileges" error message when installing
http://support.apple.com/kb/TS1609
If you are still not able to install iTunes after following those steps, I recommend reviewing this article next:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Windows reboots immediately when I start iTunes
The Problem: When I click on the iTunes icon to start up the software, my computer restarts IMMEDIATELY. There is no error message, the computer does not freeze, and there is no indication that an iTunes window opened at all, even briefly. The screen just goes black and the boot information comes up right away, as if I had pressed the reset button on my case.
My Computer: My computer is a custom built windows XP Pro, SP2, 1G RAM, 2.2 Ghz AMD processor, 3 hard drives -- the bootable drive (C:) is 4G with about 1G of available space and runs at 7200 RPM. The other 2 drives are large (~80G each) and also run at 7200 RPM.
Attempted Solutions, so far: I have spent hours on the phone with Apple support about this already. They walked me though the msconfig process (turning off all other processes and rebooting), I have uninstalled and reinstalled iTunes, Quicktime and Quicktime standalone many, many times. Obviously, nothing has worked, since I'm posting here that I still have a problem.
I have also run regclean, updated the Windows Installer, updated my Virus checker (Avast), and installed and run ewido (no malware detected--I keep a clean computer).
Ideosynchracies and Notables: 2 things are important to note.
1) The very first time this happened, I tried to uninstall iTunes and reinstall. I went into the "Add and Remove Programs..." dialog in the control panel and hit "Remove" for iTunes. Nothing happened. I rebooted and tried again. Still nothing. Only after mucking around for a while and trying to install over top of the existing iTunes, etc. did I finally get it to uninstall. That was iTunes 5, which came on the CD with my iPod nano. Henceforth, I have been working with iTunes 6, downloaded from Apple's website instead.
2) Even before I had a problem, iTunes opened successfully. In fact, I have opened iTunes 3 times successfully. Each time I have been able to open it has been after a clean install of the software. That is, I uninstall the previous copies of both iTunes and Quicktime, reboot, install Quicktime standalone, uninstall that, reboot, reinstall iTunes+Quicktime, reboot, and then open iTunes. It works! (Yay.) But then if I close iTunes and try opening it again, my computer crashes right away (described above). This occurrs whether I reboot between the 1st time and 2nd time or not. If I do not uninstall iTunes completely (and Quicktime), then reinstall them fresh each time, I can't open iTunes. Since this process takes about an hour to accomplish, this is clearly not an acceptable way to use iTunes.
Ultimatum: I will not reinstall windows XP. That is a 40 hour task I am not willing to undertake. In addition to the numerous games I have installed, each of which requires multiple patches to be applied after installing off the CD, I dislike many of the default configurations of Windows and it takes me a while to go though all the settings and change them to my preferences.
Additional notes:
- My OS (Win XP) is an upgrade from Win 98. This should not make a difference, as the upgrade was done over a year ago and I've never had any problem. Nevertheless, the tech support on the phone told me that this was probably the problem and that I needed to contact Microsoft to have them solve my iTunes crashing dilemma. (Yeah, right. I told him there was no way he was pinning the blame on MS for this, since it never happened until I bought an iPod and the crash only occurs when I launch iTunes).
- Before my iPod, I hated Quicktime for the nasty things it did to another computer of mine (basically, when you install it it leaves bits of itself behind that run in the background and report things back to QT. This was years ago and maybe it doesn't anymore, but it left a sour feeling with me, so I avoid QT when I can now--Real, too. Same problem.) So instead of Quicktime, I used to use a program called Quicktime Alternative. It's basically the codecs for QT, but without some of the bloat. I've used QTA for nearly 4 years now, in various versions, and never had a problem with them, but it is conceivable that there could be some bad interaction between the real and alternative versions of QT. However, I removed the QTA from my system, and have installed and uninstalled the real QT many times now, and opening the real QT browser does not cause any problems on my machine.
My thoughts on the matter:
- Since iTunes can start up successfully after a fresh install, but then crashes once I close/reopen it, I'm thinking that there's a setting that it's trying to set after the initial installation. It would probably be related to registration or something like that. I'm not sure what iTunes tries to do after the first use, but the problem could be with that. (On first use each time it asks me some personal information and gives a "Welcome to iTunes..." message. It is likely that after that, it tries to store 1 more setting somewhere and that's what's causing the problem.)
- Since iTunes crashes the whole computer (not just itself), and the crash happens IMMEDIATELY when I click the icon, I'm guessing there could be a conflicting registry that is preventing iTunes from opening, and in fact sending a reboot signal to the OS.
So, any one have similar experiences, proposed solutions or other helpful advice?
*here's hoping...*
self-built PC, 10+ yrs experience w/ Windows, 1st Apple product Windows XP iPod nano, iTunes 6, 2G RAM, 2.2 Ghz CPUI typed WINVER in the RUN option, and it shows Version 6.1 (Build 7600). It does not say Service Pack 1. I check the other computer I share iTunes with and it shows the same version/build.
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Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
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when I tried to update to the new version of Itunes - message box appears "APSDAEMON.EXE MSVCR80.DLL is missing". Then another box indicates "Error 7 (Windows error 126)". Itunes will not start. Can someone tell me what the problem is and how to fix?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I installed an iTunes update on my Windows Vista Laptop and iTunes wouldn't start saying it was missing MSVCR80.dll, now when I start Outlook it is going on about a mobileme error? Any advice? I'm tempted to not use iTunes ever again.
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?
See Here...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567 -
My Ipod Classic appears in My Computer when I connected it to my new Windows 8 pc. When Itunes starts my Ipod is no longer appears in My Computer and is not shown under Devices in Itunes. It appears that Itunes disconnects my Ipod from the pc. My Ipod still sync's up fine with Itunes on my old Windows XP pc.
See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190 -
I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up HELP
Hi, ATPMolloy.
I certainly understand your frustration and will do my best to help. I see you have uninstalled and reinstalled iTunes with no change in results. I have attached an article below that specifically troubleshoots this issue that you are experiencing.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H. -
I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
itunes started freezing up on Windows 7 while downloading podcasts, books, itunes university items. Now, I can't even get itunes to open on my computer. What should I do?
It seems that in some cases the scripts on Apple's site that are intended to query your system to offer the appropriate installer don't work as intended, taking you straight to the "Thank you for downloading" page. Depending on the edition of Windows you are running, there are three variants of the most recent version of iTunes, with direct links to the installers as follows:
iTunes 12.1.2.27 (32-bit) - iTunesSetup.exe
iTunes 12.1.2.27 (64-bit) - iTunes6464Setup.exe
iTunes 12.1.2.27 (64-bit "for older video cards") - itunes64setup.exe
The third of these - which is actually the 32-bit application with a 64-bit installer - should be used if you get a warning about video card incompatibility when you install the standard 64-bit version, but also may resolve issues with playback, QuickTime compatibility, and problems with some third-party applications (including Outlook).
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation. -
I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
Itunes starts extremely slow after an update of windows 8.1.
Itunes starts extremely slow after an update of windows 8.1.
It takes up to 10 minutus.
If I see the appliction log in event viewer then I see the following errors on the Bonjour service.
For instance:
Client application bug: DNSServiceResolve(a8:fa:d8:3a:1e:8f@fe80::aafa:d8ff:fe3a:1e8f._apple-mobdev2._t cp.local.) active for over two minutes. This places considerable burden on the network.
followed by
SendWakeupPacket error: sent -1 bytes: 10065
What can this be?
Already thanks,
JohnI did all the step with save mode and that didn't gave the same result.
Then I created a new account and there itunes started up normally.
So I contued with the user section.
I removed the itunes directory from
c:\Users\username\AppData\Local\Apple Computer\iTunes
This gave the same result in not starting up.
Then I removed the itunes directory from
c:\Users\username\AppData\Roaming\Apple Computer\iTunes
The a popup appears that the Bonjour Service has been disabled.
I looked in services and saw that is was still running.
But I tried to restart this service and it took a long time to stop this service.
Even if I selected restart the Bonjour Service didn't start.
Manually starting was not a problem.
Clicking OK on the popup let itunes start quickly. And closing and starting it again was also quickly.
So Matt thanks for your answer.
If it happens again I have to see if it was the removing of the itunes directory from roaming or restarting the Bonjour Service.
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