Windows 7 Only Cancel Button at Clt+Alt+Del After 6500 Driver is Installed

Hi,
We have a fleet of X201 Tablet Laptops and We use the HP Officejet 6500 Printer.
As soon as version 14.00 of the driver is installed on these machines upon restart rather than a username to click onto to login at Clt+Alt+Del a cancel button is displayed.
The only work around we have found is to rebuild the laptop and then install an earlier version of the 6500 driver.
What is causing this and how do we fix it as some users are installing the latest driver themselfs and breaking the laptops.

The same thing is happening all over the hp forums.  People are updating printer drivers and then the printer doesn't work. Or some functions are taken away.  I have an hp 4280 printer and I'm still using the driver from when I first installed it. Every time hp wants to update, I say no. Mine still works perfect.  There have been 4 updated drivers since my version.
It's not Lenovo and it's not your machine. It's hp's buggy drivers.
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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