Windows 7 pc does not recognize/find my iphone 5

I went to upgrade my iphone 5 to the new ios 7.  I am not a regular "syncer"-that is it had probably been a few months.  Went into itunes and was prompted to upgrade pc to 11.1.  Error was I had my phone pluggged in while upgrading itunes to 11.1.  Came back about 30 minutes later and the itunes logo was hardset into my phone-rendering it useless.   Went Apple Store #1 and got it unlocked and discovered phone contents were all gone accept for Contacts.  Came back home and phone was still not recognized.  Went to Apple Store #2 and was told how to uninstall the Apple apps in the proper order and restart pc.  Performed this function and PC still does not recognize the iphone 5.  Double checked to make sure all Apple apps were installed.  At my wits end....

You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538

Similar Messages

  • I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    You have done everything verbatim included with this link?
    http://support.apple.com/kb/ts1538

  • Windows Media Player does not recognize new downloaded songs

    I have a Pavilion a4310f Prod Nr:  AY014AA-ABA running Win 7 Home Premium 64 bit.
    I just discovered that Windows Media Player does not recognize songs I recently downloaded from the Wal-Mart Music Download Site.  The songs can be seen in the Music Library in a folder named "Downloads" and I can open each song and it will play when double clicked.  The problem is that I can not create a playlist containing the new songs and burn a copy of the playlist because the songs are not listed in the Media Player library no matter hot it is sorted (Artist, Album, Genre, etc).
    Any help/suggestions would be greatly appreciated.
    Mitch
    This question was solved.
    View Solution.

    You might also want to consider moving the songs to my Music or the folder you have WMP set as your Music folder. You can find/change that folder in WMP by going to File ---> Manage Libraries
    Launch WMP ----> Tools ----> Options --->Privacy and be sure that the Display information from the internet box is checked.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Windows 8.1 does not recognize

    My Windows Surface Pro does not recognize our 6th Generation iPod Nano

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
    We can take the following steps to have a check .
    1.Open "run" from the start menu, and run "services.msc".
    2.Search "Apple Mobile Device".
    3.On "status" column right click and then click on "Properties"
    4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
    5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
    6.At the bottom of the properties window click "apply".
    If the issue persists, we can refer to the following link to have a troubleshoot :
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows 8.1 does not recognize my iphone.

    windows 8.1 does not recognize my iphone.

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
    We can take the following steps to have a check .
    1.Open "run" from the start menu, and run "services.msc".
    2.Search "Apple Mobile Device".
    3.On "status" column right click and then click on "Properties"
    4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
    5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
    6.At the bottom of the properties window click "apply".
    If the issue persists, we can refer to the following link to have a troubleshoot :
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows Security Suite does not recognize Verizon Internet Security Suite

    Windows Secuity Suite does not recognize that the Verizon Internet Security suite on one of my PC's is running and keeps popping up aWindows Security Alert. The Firewall is enabled within Verizon Internet Security suite.
    My other PC's don't have this issue.
    All PC's are running Windows Vista Home Premium.
    Any ideas?
    Cheers,
    Mark

    well that error message is saying that Windows security center no longer supports the way that the VISS is reporting. Which means that even though VISS is working and it is even reporting its status to WSC. WSC doesnt recognize it anymore. Likely one of the windows updates made the change. I can see the fight comming now. Verizon is going to say. Its working and if the other program doesnt support it, too bad. And windows is going to say the same thing in reverse. My guess would be that it will probably stay that way unless Verizon or Microsoft get enough complaints to make a change in the recognition system.
    But the good news is that VISS is running and protecting you. The WSC just doesnt "speak the same language" anymore and cant understand the message from VISS saying "I'm up and running"
    ====================================================================================
    Error exists between keyboard and chair.

  • My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.

    My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB.  I have reinstalled iTunes to no avail.

    Hey, I may have to if I can't get this one to work!!
    I have tried a different USB to no avail.  Both cables work on my old Dell so I don't believe they are the issue. 
    I uninstalled iTunes as directed by Apple Support and reinstalled.  Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. 

  • My MacBook Pro, running 10.7.3, does not recognize when my iPhone and iPad are on the same network, thus it does not synch.  Any ideas?

    My MacBook Pro, running 10.7.3, does not recognize when my iPhone and iPad are on the same network, thus it does not synch.  Any ideas?

    Try the basics first:
       Change your router channel number.  Most times this works & is all you have to do.
    Disconnect & reconnect your modem.  unplug it for about 10 seconds.  Plug it back in.  Do the same for Apple’s routers.  Wait for everything to reboot.
    System Preferences>Network
    Click the Assist Me button.
    In the next window that pops up, click the Diagnostic button & do the necessary.
    Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer.   See these basic networking KB Articles:  http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
    http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
    Manually provided DNS server addresses are higher priority than DHCP's
    http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
    ============================
    What to do when you can't connect to the Internet
    Also, run the Airport Utility app which is located inside the Utilities folder.
    =====================
    If using a  Linksys router, contact LinkSys Customer Support and/or post in their forums.
    If using Apple's Airport, please re-post over in one of the AirPort Forums.

  • I got an iphone 4. I had to update my macbook pro to Lepard just to sync. I updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone.

    I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes?  I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
    I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...

    Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version.  The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

  • MacBook w/OS10.6.8 does not recognize an attached iPhone.

    MacBook w/OS10.6.8 does not recognize an attached iPhone. That is, iTunes does not display "Devices" in the left pane, so it is impossible to sync any of the data.  It worked fine until the operating system was upgraded from 10.5.  Another Mac does in fact recognize that same iPhone.  It is a MacBook Pro w/OS10.6.8, but that laptop is generally used by another person in the same household.  Any ideas out there?

    Did you already try the suggestions mentioned here? iOS: Device recognized in iTunes for Mac OS X
    Did you check for any new software updates for OSX?

  • I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.

    I have an iphone 4 which was lost on the bus ride home from an amusement park with my class. The phone does not have find my iphone on it and i cannot track it. Is there anything you guys would say i should do to get this phone back.

    Call it and ask whoever answers to give it back to you.

  • Windows 8.1 does not recognize Nano 7

    My Windows 8.1 OS does not recognize my Nano 7th Gen. 

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
    We can take the following steps to have a check .
    1.Open "run" from the start menu, and run "services.msc".
    2.Search "Apple Mobile Device".
    3.On "status" column right click and then click on "Properties"
    4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
    5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
    6.At the bottom of the properties window click "apply".
    If the issue persists, we can refer to the following link to have a troubleshoot :
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows 8.1 does not recognize Touchsmart

    Windows 8.1 Pro does not recognize Touchsmart. This work like a mouse when I click on the display. In properties of system, says that won't have a pen and touch. Anyone know how to fix? Thanks.
    Edit:
    »HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR)
    Product Number:   F5G56AAR
    This question was solved.
    View Solution.

    Hi @xAndre ,
    Thank you for your inquiry, I will do my best to help.
    I grasp that your touchscreen is not responding.  When I checked the specifications for the HP ENVY 15t-j100 Quad Edition CTO Notebook PC support , I do not see that you have a touchscreen.  I know this is a CTO notebook so did you specifically order one?
    Here is a link to  HP TouchSmart PCs - Troubleshooting touch screen issues in Windows 8.
    If you updated from Windows 8 to Windows 8.1 you may need to activate Windows again.  Here is a link to  HP PCs - Updating Windows 8 to 8.1
    With it being a recent purchase you may want to contact HP support for further assistance. They can remotely access your system to quickly help to alleviate issues.
    I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Windows 8 Bootcamp Does Not Recognize External Monitor

    So, my Bootcamp of Windows 8 does not recognize my external monitor when I try to plug it in. I have read that the startup must recognize the monitor during the boot process. However, I have already done this and my external monitor remains in sleep mode. My drivers are all up to date with this bootcamp and I work on programming a lot so I need a solution for this issue because going back and forth between windows of the internet and my code is not ideal for me and wastes too much time. The external monitor works when I run my OS X, just not on Windows 8. If anyone could point me in the direction of how to solve this issue, it would be greatfully appreciated.

    They're downloadable. But I'm going to create a system restore point in case something happens.
    The below discussion had a similar issue but with Windows 7
    https://discussions.apple.com/message/12358950#12358950
    http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Ipod was corrupted i restored it now windows and itunes does not recognize

    one day i plugged my 80g classic in to charge and sync. itunes diagnosed my ipod as corrupted and said please click restore,so i did now my windows computer and itunes does not recognize it at all i have a new 1g shuffle and it works fine. wat do i do with the classic cause i miss the space and it still turns on and everything. Help!!!! Please

    Start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
    http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
    Cheers,
    Patrick

Maybe you are looking for

  • Viewer leaving open cursors in Oracle

    We are using the JRC to display reports in our software. We are running jboss-4.2.0 as our application server. The backend could be either SQL Server or Oracle. For Oracle we are using the oracle.jdbc.driver.OracleDriver driver. The reports are set u

  • ITunes Media Folder won't switch location from external hard drive

    So for the last few years I've had my iTunes library stored on an external hard drive (a LaCie Quadra), but I'm out of space, so I got a new one (a Lacie Rugged). However, when I go to change the iTunes Media folder location to the new iTunes folder

  • Can't locate files in Muse project

    When following project and told to go to file - Place Photoshop button a window opens with no files. What's wrong?

  • Need to find all Calendars in a site collection

    How can this be done with Powershell? Thanks, Scott

  • Challenge for SQL Query Experts

    Hello Everybody. I'm sorry but my English language is not good enough. I Have 2 tables. First 'tb_Transaction_In' Contains all sales  invoices (items Output from the stock) Second 'tb_Transaction_Out' Contains all purchases invoices  (items input  to