Windows 7 preinstalled marked as not genuine

I had some problems with my laptop so decided to format the harddrive and start again. During this process my laptop crashed and got stuck. I had to use a windows recovery disk to get it back up again. For some reason it said that the product kep, on the underneath of the laptop was invalid. I thought this was a mistake but it kept saying it. It non says my OS is not genuine, I assure you it is, and I have lost my desktop background; possibly more functions that I have not yet come across. Is there any way I can solve this?
This question was solved.
View Solution.

Hi, I tried this previously and it didn't work but this time it has. I don't know what I was doing wrong but thatnks for the reply

Similar Messages

Windows 7 it's not genuine after replacing hdd

when i replaced my HDD it said my windows its not genuine
please help me with this diagnostic report
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {34E34A68-5F59-44BD-AFB9-4EFBF139FBD8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{34E34A68-5F59-44BD-AFB9-4EFBF139FBD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3541619342-1083094025-1635991396</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Studio XPS 8100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="6"/><Date>20100510000000.000000+000</Date></BIOS><HWID>A47C3A07018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>83D84101F291D86</Val><Hash>gN+n9+Zg3Fc66TYV4mB8Ojpnl2g=</Hash><Pid>89388-707-4698546-65580</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2382010
Installation ID: 009590547984544452517161397686184321135374755541796886
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/3/2015 5:00:04 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 3:2:2015 16:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: LgAAAAIAAAABAAEAAgABAAAAAQABAAEACrbCHBU/9tpagSq9d/ZQmRB6DHV2Vg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value
OEMTableID Value
APIC
DELL
FX09
FACP
DELL
FX09
HPET
DELL
OEMHPET
MCFG
DELL
OEMMCFG
SLIC
DELL
FX09
OSFR
DELL
FX09
OEMB
DELL
FX09
ASF!
LEGEND
I865PASF
SSDT
DpgPmm
CpuPm

Dear chong2010,
what you are experiencing is not unheard of, part of the counterfeit protection on the MS OS involves taking note of certain aspects of the Hardware, including the hard drive, so changing the drive is VERY likely to trigger this reaction on part of
the OS.
All you need to do is to perform the validation process again, as you did when you initially installed the box (or initially used the box, if pre installed by manufacturer), using the same original windows key (you should have it in a label attached to the
box of the computer of in the supporting documentation of the purchase).
You can do this from "control panel" -> 'system security" -> "system" or by typing "
cscript slmgr.vbs /ato
in the command line (admin privs required in this command line)
Best Regards / Saludos, Marianok
Disclaimer: This post, and all included code and information is provided "AS IS" with no warranties or guarantees and confers no rights. Try it at your own risk, I take no responsibilities.
Aclaración: Esta publicación, y todo en código e información en la misma, es provista "AS IS" / "Como Está" sin garantía alguna y no le confiere ningún derecho. Pruebelo su propio riesgo. No asumo responsabilidad alguna.

Shutdown while browsing and get errors 0x80000ffff,0x800700b7,Windows 7 build 7601 not genuine, etc

I can't get this HP Compaq PresarioCQ60 2CE927T6QQ to work. It shuts down, it won't start up past the login unless you wait hours and it slow and shutdown and bring me back to the login. I'm currently using it in safe mode. I've tried system restore about 4x and start-up repair about 2x. I've tried removing the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Schedule\TaskCache. And about to try other things!
I first got errors 0x80000ffff and 0x800700b7 withe the system restore failures. Then The Audio Service is not running and also found elsewhere that Windows Service not running and failed. Now I have Windows 7 Build 7601 This copy of Windows is not Genuine. Arghhhh! What caused this torture? How can I fix it without cost? I'm going to keep trying stuff until I get help.

Hi,
For Windows licensing issue, we 'd better seek help with the Local Microsoft license support team.
In addition, we could take a try to ask in the following forum:
http://social.microsoft.com/Forums/en-US/home?forum=genuinewindows7
Best regards<o:p></o:p>
Michael Shao
TechNet Community Support

Windows 7 Enterprise is not genuine after installing new hard-drive and cloning the old one

I retired from my job as a university professor two years ago, and they let me keep my laptop computer, which is a Dell Latitude E4300 with Windows 7 Enterprise installed. I do not have any of the original disks for Windows. Recently, the hard-drive began
to fail, so I replaced it with a new one, cloning the old hard-drive onto the new one. Soon after that, a popup window began appearing saying that this computer is not running genuine windows. One important consequence of this is that I can no longer use Windows
Update, so I have concerns about security. If I go to the control panel under “System”, it says windows is activated and gives me the Product ID. I have talked to tech support at Microsoft, and they tell me something along the lines of the following: that
the problem is the new hard-drive is not recognized as being licensed to use this copy of Windows, and that I should post a question on one of the forums asking this: How can I reinstall Windows 7 Enterprise on the new hard-drive? Any assistance will be much
appreciated.
PS I have no idea which forum this should go under, so pretty much just picked one randomly.

Thank you for the reply. Below is the diagnostic report:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-XVH7B
Windows Product Key Hash: juq6zzHf9lIH1XRY1VK2YrQYWO0=
Windows Product ID: 55041-011-1350732-86681
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {04DEBE17-699E-4D0A-A59D-3C196C2C84FE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{04DEBE17-699E-4D0A-A59D-3C196C2C84FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1350732-86681</PID><PIDType>6</PIDType><SID>S-1-5-21-240060965-2561850352-3419627931</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Latitude E4300                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A21</Version><SMBIOSVersion
major="2" minor="4"/><Date>20110111000000.000000+000</Date></BIOS><HWID>68B63A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
</OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>1DB36DFCEA6586</Val><Hash>uf4pjarnSPRhy0+iMrKzL8KTLeY=</Hash><Pid>89388-707-1262377-65112</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-011-135073-03-1033-7600.0000-0402011
Installation ID: 017002020180881956515246274583104396790522223804443953
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XVH7B
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/6/2014 2:38:03 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 5:30:2014 15:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEAeqgiDXhybAimeiQ1hEDag8ysrmAi+8rbRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           DELL         M09
FACP           DELL         M09
HPET           DELL         M09
BOOT           DELL         M09
MCFG           DELL         M09
____           DELL         M09
ASF!           DELL         M09
TCPA
SLIC           DELL         M09
SSDT           PmRef       CpuPm
scott cohen

My HP computer saying my Windows 7 copy is not genuine

I have HP TouchSmart 610 desktop pc Windows 7 SP 1 and my windows OS was activated 2 years ago without any probem.
Several days ago a pop up alert started showing up saying "this computer isn't running genuine Windows."
An option exists to "resolve online now."
After clicking on that a message comes up saying "validation process cannot continue because your web browser may not be configured to run the required script." To continue with validation please do the following:
1. Click "Validate now" to run the alternate validation process [optimized for browsers unable to run original validation script.]
2. When prompted click Save, or run this program from its original location.
When I click "Validate now" the message says "What do you want to do with legitcheck.hta?"
size: 2.56KB from: www.microsoft.com
So I choose run this file and after open window from Microsoft - Install genuine Windows with this information -
Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows.
I called today Microsoft Activation Center and Support - I give them COA code - They said that my OS windows 7 home - is OEM version - so I need to contact HP support with this problem.
I check Start/Computer/Properties/Windows Activation - and there is - Windows is Activated
I also clean up my pc using instruction from bleepingcomputer.com so there are no any viruses and my pc is clean.
Please help
John

This has been known to happen for some unknown reason and sometimes resolves itself after a couple of boots.
Tryrecreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sitcker on eht machine's case
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Window is showing its not genuine,even though it is.

Hi,
I have a HP dv6-1206ee model that I bought about 3-4 years ago. It came with Windows Vista Home premius pre-installed and 1 year factory warranty and it has been working fine since I have had it, however now its asking me to validate windows and when i go for it then its saying cannot validate current copy.
When I run the Microsoft validation software I am getting the message
Validation Incomplete
The validation service is unable to determine whether this copy of Windows Vista is genuine.
I have made not a single change to any hardware or software and would like to know why this is happening and how it can be resolved.
This question was solved.
View Solution.

You want to download the tool in post 3 of link above as resolves issue easliy as you already have a SLIC 2.1 BIOS & will add correct certificatate & serial for your OS ...
Like my post? Click Kudos (thumb+) to show appreciation.

Windows 7 not genuine problem, to upgrade windows 10?

windows 7 not genuine problem, to upgrade windows 10?
or can i install it over windows 7 that is not genuine?

Hi
Normally if an OS is not activated you wont be able to upgrade it. you can dual boot if you want.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

After Win update OS is not genuine and my product key is invalid

Hi,
I have a Toshiba EA60 - 156 equium laptop using the pre-installed software. Suddenly after running auto-updates, windows now thinks its not genuine and my product key is invalid. Having tried to verify online, I was told to contact Toshiba after verifying the key online. Online my copy is genuine, but windows still thinks it isn't.
What do I do?
Iain

I heave read that the License Validation from Microsoft could be responsible for such messages.
This tool Microsoft distributes through their Windows Update platform for some time now considers the installed Toshiba factory image to be an illegal Windows XP copy.
I think to avoid of popping up of this message you should remove this license validation tool.
I think the good idea is also to contact the service partner in your country. Maybe they have some detailed information about this issue

How to make windows 7 genuine if it is activated but is not genuine?

Hi friends
I have an problem with my windows 7.2 months ago I have installed and activated my windows 7
and it was genuine. But after a month it shows the message on startup like
This copy of windows is not genuine
But when I saw the prorerties of Computer it says that windows 7 is activated
but when I want to check for updates it shows the message as
You may be a victim of software counterfeiting
and I can't install updates .
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
Windows Product ID: 00426-321-7001157-70908
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {38BB1AD8-47A0-475E-AE2A-F177287F8BDD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{38BB1AD8-47A0-475E-AE2A-F177287F8BDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y8QH3</PKey><PID>00426-321-7001157-70908</PID><PIDType>5</PIDType><SID>S-1-5-21-2632616291-3724185990-1548790092</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0205   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070720000000.000000+000</Date></BIOS><HWID>83B83607018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India
Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1124, 5) (null): 0xC004F012
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004F015
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:19:2010 11:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAnJ9o7YTYWv+qdkjkmJME7eD5XvEwoew7
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   A_M_I_  OEMAPIC
FACP   A_M_I_  OEMFACP
HPET   A_M_I_  OEMHPET
MCFG   A_M_I_  OEMMCFG
SLIC   DELL   WN09
OEMB   A_M_I_  AMI_OEM
Please send me some solutions for this problem:
How to make windows 7 genuine if it is activated but is not genuine?
Please send me solutions at
[email protected]
Thanks
Dakshak

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0CCF5533-C044-4067-9F28-CF5C833D5D28}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0CCF5533-C044-4067-9F28-CF5C833D5D28}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2399280593-193699623-3160228986</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite
L750-X5317</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="7"/><Date>20110713000000.000000+000</Date></BIOS><HWID>CC523707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India
Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65612</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App
Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-3602011
Installation ID: 009046933085046584525573073645695632936540052790536966
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 12/26/2011 8:25:15 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EFD
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2011 23:08
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAMAAQABAAEAAAACAAAAAwABAAEA6GHETXD3zVB3FrJ6NqRIx6CDnsqot4Z4Jjkucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC TOSQCI
TOSQCI00
FACP TOSQCI
TOSQCI00
HPET TOSQCI
TOSQCI00
BOOT TOSQCI
TOSQCI00
MCFG TOSQCI
TOSQCI00
WDAT TOSQCI
TOSQCI00
ASF! TOSQCI
TOSQCI00
SLIC ACRSYS
ACRPRDCT
SSDT INSYDE
INSYDE
ASPT TOSQCI
TOSQCI00
SSDT INSYDE
INSYDE
SSDT INSYDE
INSYDE

Windows 7 Product Key Blocked - Not Genuine notice

My T420 is 3 years old and suddenly yesterday I got the notices and black screen saying "This copy of Windows is not genuine." And nag screens about it roughly every half hour (and annoyingly at boot-up).
I tried several fixes online, including re-entering the Product Key. When I do that I get error code 0XC004F063. There's no place to contact Microsoft for a replacement key, it says to contact Lenovo.
I talked to Lenovo support this morning and was told I may need to reinstall Windows and they were mailing me Restore discs. He checked and said with that error code I needed to call Microsoft.
I called MS and they checked the Product Key...it's blocked. I gave him my Product ID and that's blocked too. He said get back to Lenovo.
Lenovo knows nothing about this. Or what to do about it. The woman told me she had someone call this morning with something similar, though it was with Windows 8. She checked and several other support people had had similar calls this morning. She also said I'd probably have to reinstall Windows. I asked if she'd ever had this before and she said no. I asked if she knew of others having these calls before and she said not that she knew of. I asked if it seemed suspicious that suddenly a few people were having this problem. Sounds like Lenovo blocked a series of Product Keys. She hedged about whether it was truly escalated and said the Floor Manager was aware of it and they'd look into it. When I asked if they'd contact me if they found out anything, she said it doesn't work that way. They're mailing me the Restore discs and I'm to call back Friday to see if anyone knows anything.
In the meantime, here's my MS Genuine log. It looks okay to my untrained eye....anyone have any insights or know of other instances of this, especially in the past 24 hours?
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {86161042-D054-4079-BCEC-CB5F55619F8A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{86161042-D054-4079-BCEC-CB5F55619F8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-265682227-868801212-28954433</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4177CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>83ET76WW (1.46 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20130705000000.000000+000</Date></BIOS><HWID>162C3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-83 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2112014
Installation ID: 002094862504439480529245729492236146739814211844460910
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 07/30/14 1:27:01 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2014 13:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2OQPFIopZuwZxCBALWqtwC4Cgucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-83
FACP LENOVO TP-83
HPET LENOVO TP-83
MCFG LENOVO TP-83
SLIC LENOVO TP-83
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
ECDT LENOVO TP-83
ASF! LENOVO TP-83
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-83
UEFI LENOVO TP-83
UEFI LENOVO TP-83
Solved!
Go to Solution.

Mark this as SOLVED. I got it sorted out. No one (including me) realized that the Product Key Belarc gives is a generic Lenovo one and that the lack of a sticker is because it's under the battery. I didn't realize this...and neither did Two Lenovo support people!

Windows 7 - Build 7601 this copy of Windows is not genuine

Hello everyone.
Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.
MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.
Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.
I am not very good with this technology stuff and im getting really frustrated.
Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????
Please help. Thank you.

Re: "This copy of Windows is not genuine" message

Hello, this morning the following message appeared as my wallpaper:
"Windows 7
Build 7600
This copy of Windows is not genuine"
Windows came pre-installed on my laptop (i.e. is genuine).
I searched Microsoft, their solution is to run rsop.msc - when I try to do this, I am given the message 'Windows cannot find 'rsop.msc''.
Can anyone help?
Many thanks in advance.

Hi
Toshiba preinstalled image is already activated and does not need to be activated again
Also the serial key at the bottom of the unit will not help you. It belongs to the image (OEM version) which is already installed and activated

Windows is not genuine

I've bought Lenovo B520 computer with preinstalled Windows 7 Home Premium. Windows was activated and Product Id was
indicated. After several weeks I'm receiving messages that Windows "is not genuine" and I am a victim of fraud.
I did:
1. Cleaned Register with two different programs.
2. Uninstalled Antivirus.
3. Uninstalled and reinstalled Microsoft Activation Update KB971033.
4. Run Microsoft Validation tool. Diagnostic report says that Windows is genuine. But Product Key in the report (part of it is
shown) different that one in COA.
5. Reactivation impossible, error code 0x80070424.
6. Tried repair by Microsoft troubleshooting but they say it's Lenovo responsibility because Windows was preinstalled - OEM.
Product Key from COA: *****************
Product Id: 00359-OEM-8992687-00249.
Is somebody knows the solution?
Moderator note: COA key removed

You may need to activate it via telephone, rather than rely on the on-line activation.
See...
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/00359-oem-8992687-00249-p...
http://social.microsoft.com/Forums/uk/genuinewindows7/thread/0dc745b0-8e2e-44b2-8a0a-7a67f2a7dedb
Cheers,
Bill
I don't work for Lenovo

ENVY14, started getting, "this copy of windows is not genuine" message. Spoke with HP tech,

ordered and received system recover DVD. Backed up hard drive. Now getting message, "windows has detected a hard disk problem." System recover will not start, just receive the hard disk problem message. and continue to receive the windows not genuine message. Computer very slow to boot but seems to be working properly? Is hard drive defective? Why won'tsystem recovery work?

A slow booting operating system tells me that the hard drive may be starting to fail. I would run a hard drive diagnostic using the built in self test. Here is a link on how to run the self test on the drive: http://goo.gl/pVHxW
If it fails your going to need to get a replacement drive. If it passes I would guess that something is corrupt, but post back with more details after the test and we will go from there.
Thanks,
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

"Build 6002: This copy of Windows is not genuine"

Hi everyone..
I have had my TOSHIBA Satellite L40-139 for over a year. It was bought from PC World and came with a pre-installed version of Windows Vista Home Premium. I do not have any of the disks that came with the laptop but the Windows installed is genuine.
I went to install Vista Service Pack 2 having downloaded it. I restarted my laptop only to find my desktop wallpaper had gone and been replaced with a black background and the following in the bottom-right corner of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
This was followed by a pop-up window with two options, 'Activate Now' or 'Activate Later', followed by an error pop-up that says Windows must be re-installed as an "Unauthorised change has been made...please insert CD or DVD". If I press 'Activate Now' it just goes to another pop-up that says I can contact TOSHIBA. If I click the link it just goes to a standard 'Help' screen!
I don't know what to do..I have the COA product key sticker intact and have tried entering it but it just comes back with various errors. It's as if as soon as I installed service pack 2 I've had problems. Again I do not have Vista or a toshiba recovery disk (I don't even know if it came with one). I have tried restoring Windows but it just returns with the same screens!
HELP!!
PS. Is the Toshiba support line a free number? Does anyone know a number that is free to call from mobiles? (I do not have a landline).

> As per my first post I do not have a Recovery DVD as mine didn't come with one..I take it I must be doing something wrong and there is another way to sort this? Even the Toshiba product spec states that no recovery DVD comes with it.
As per my first posting I wrote clearly that new notebooks dont come with recovery discs but with HDD recovery only and you must create recovery disc alone. Everything is described in Users manuals document. If you dont read it and dont pick up info about your notebook I cannot help you about it.
If you cannot start HDD recovery installation as described in Toshiba document then something must be screwed up. Why? I dont know.
You can try method posted by Paolo but if this will not help you must install OS again or activate preinstalled version. If you dont have possibility to install original recovery image you can order new disc under https://backupmedia.toshiba.eu/landing.aspx or try to clarify situation with nearest Toshiba service. Call them, explain the situation and maybe you will get one for free.
Sorry but I dont know what else to say.

Windows 7 preinstalled marked as not genuine

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