Windows 7 pro 64 bit can't see 3210xi all in one wired to router

Question

for years I have been printing wirelessly to my 3210xi.  My old computer is a lenovo t60 with windows xp.  My 3210xi printer is wired by ethernet wire to my verizon fios router.  Using the software that came with the printer, I installed it as a wireless network printer.  this still works with my old computer.
I just bought a new computer, a lenovo t530 with windows 7 pro 64 bit.  I downloaded the latest software from hp and installed it including the upgrade patch.  The computer will not see the printer on the network.  I called HP support and the technician spent 2 hours on the phone with me and she could not fix the problem.
I am hoping someone on this forum has the answer.  Thanks

Answer 1

What I meant by extra, was a firewall other than the one included in the Windows operating system.
What I think is happening is that a service or program is blocking the HP installation software from seeing the printer's ethernet connection. My recommendation is to disable all of the start up services and then trying to install the software. I have included the steps below for disabling the start up services and software. Below that I have included the steps to re-enable these services after you have attempted to install the software.
Disabling Start Up Services and Software
1. Click the Windows icon.
2. Type msconfig in the Search programs and files box, and then press Enter. The System Configuration Utility window opens. NOTE: If the User Account Control window opens with the message, Windows needs your permission to continue, click Continue to close the window.
If Normal Startup is currently selected, follow these steps:
     1. Select Selective Startup, and then clear the Load Startup Items check box.
     2. Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
     3. Click Disable All.
If Selective Startup is currently selected, follow these steps:
     1. Click the Startup tab.
     2. Make a list of the items that are selected. You will need this list to reset your computer startup items later.
     3. Click the General tab.
     4. Clear the Load StartupItems check box.
     5. Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
     6. Make a list of the items that are selected. You will need this list to rest your computer startup items later.
     7. Click Disable All.
3. Click Apply.
4. Click OK. A new window displays. Click Restart to continue.
5. Upon restarting your computer, the System Configuration Utility window displays. Select the Don't show this message... check box, and then click OK.
At this point, you want to try and install the printers software again. 
Re-enabling Start Up Software and Services
IMPORTANT: Follow these steps to re-enable your startup software. If you skip this step, your computer might not function the way that you expect.
1. Click the Windows icon.
2. Type msconfig in the Search programs and files box, and then press Enter. The System Configuration Utility window opens.
If you followed the instructions to disable a Normal Startup configuration (or if you want to return to that configuration), select Normal Startup.
If you want to customize the programs that run at startup, follow these instructions for a Selective Startup:
     1. Click the Startup tab.
     2. Select every item that is on your list of selected items for the Startup tab.
     3. Click the Services tab.
     4. Select the Hide All Microsoft Services check box at the bottom of the screen.
     5. Select every item that is on your list of selected items for the Services tab.
3. Click Apply.
4. Click OK. a new window displays.
5. Click Restart to continue.
Try those steps and let me know if that resolves your issue.
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Best of luck,
Kyle
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