Windows 7 Pro recovery DVD for T420 laptop?

Can you get a recovery DVD from Lenovo for the T420 laptop. I created the recovery media, and then had the OS remove the recovery partition after the creation of the discs. I just found that there is a problem with the disc and can't restore the system now.
CAn I get a Windows 7 Pro 64-bit DVD from Lenovo if I provide a reciept, etc. so I can re-install the OS on the laptop?? EVen if I have to pay a small fee, that's fine. I'd don't want have go buy another copy of Windows for this computer, which I've only had for about 2 months, and I frankly don't have the time to make a warranty claim (if I even can).

Lenovo will sell you a recovery media set for the same OS that shipped on your laptop. IIRC, it will cost around $50US.
I've had a couple of cases where burned recovery media was defective and the laptop was still under warranty - and support sent media free. I can't speak for them, but give support a call either way.
United States
English
1-800-426-7378
Select "Option #1"
24 hours/day
7 days/week
One thing to try if you're willing to gamble $.50 worth of plastic: if a burn is marginal (rather than just wrong) it can sometimes be read in another drive. Put your bad CD/DVD in another machine and see if it's readable. If it is, copy and try the copy in your ThinkPad. It requires a bit-for-bit copy - not just copying the files.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Hi ohad, welcome to the forums,
I'm sorry to read about your experience.
I don't work for Lenovo but it would appear to me that something may have gone wrong at the sales / purchasing stage; to my knowledge the T431s is only available with Windows 7 preload, (with Win 8 recovery discs in some cases as you have), or with Windows 8 preload. A Win 8.1 preload doesn't appear to be available for the system, but I stand to be corrected on this. If you required Windows 8.1, in my opinion the better option of the two, would have been a system with the Win 8 preinstall as this would only require updating to Win 8.1
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You might find the following to be of interest;
http://forums.lenovo.com/t5/Windows-8-and-8-1-Knowledge-Base/Why-can-t-I-boot-from-a-USB-key-on-UEFI...
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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thanks for the feedback.
Could you please check out the following link and see if it contains a possible solution, I am aware it states only Think products in the compatability list but there are "cross-over" points where something could be of relevance to other Lenovo products.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024
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Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Windows 7 Pro recovery DVD for T420 laptop?

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