Windows 7 RC and OfficeJet 7400xi

Lenovo ThinkPad T61 4GB 320GB HD running Windows 7 RC 64-bit and connected to OfficeJet 7410xi via wireless. PC can also boot Windows Vista Business 32-bit from a 100 GB HD in the drive bay. OfficeJet 7410xi both prints and scans wirelessly from Windows Vista 32-bit. OfficeJet 7410xi only prints, but does not scan, from Windows 7 64-bit. Obviously a software problem, but does anyone have a fix?
General comments: Windows 7 64-bit is a screamer--runs circles around Windows Vista which was a dog out of the box (I have been runing it now for 19 months) and even faster than Windows XP--my previous operating system. Start up and shut down was especially painful with Windows Vista--I would usually take a shower and have breakfast in the morning while waiting. Windows 7 is very fast in booting and shutting down--not quite as fast as Mac OX 10.4, but pretty darn close. This system will transform Microsoft and be as signifcant to its success and the revitalization of the PC business as Windows 3.1 was when it was released.

papadude wrote:
Hi, Do you have a working solution for the Scanjet G4050 driver for use with Windows 7 (32 bit)?
This page indicates G4050 drivers are available from Windows Update and will be available for download from HP.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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No print from Windows 7 Desktop and Officejet Pro 8610

I purchased and installed a new Officejet Pro 8610 about a month ago. My desktop computer is an HP Windows 7 unit. The printer is setup wireless. Up until a few days ago, everything has run fine, but now I cannot print anything from my desktop computer. Printing from my MacBook laptop works fine. Printing from my iphone is fine. Scanning to the desktop computer is fine. Webprinting is fine. The printer icon has a nice green checkmark in the devices folder. I have run the HP Print and Scan Doctor, which claims to fix a port issue, but does not resolve the problem. I have use windows to troubleshoot the connection, which claims to make the printer available to my homegroup, but it does not resolve the problem. I tried changing the security settings for the spooler. Did not resolve the problem. I cannot manually stop and star the spooler via dos prompt. Says system 5 error, access denied. This is maddening. I got rid of my old printer (which reliably printed from the desktop) so that I could have wireless printing capability, and now I have wireless capability but cannot print from my desktop. Aaaaggghhhhhh!!!!

Hey , Thanks for getting back to me regarding this issue. At this time I am going to have you load an alternate Officejet driver on your product. Because the network connection is fine, and scanning is still fine I do not believe that the issue that you're experiencing is connectivity or software related. This alternate driver I am going to have you load will operate the exact same way as the Officejet Pro 8610 e-All-in-One Printer driver. Therefore, you will not lose any functionality by performing this fix. Please try the steps below. Step 1: Clear Temp Files: Click on your Start menu
In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step.
Step 2: Load Alternate Driver: Please click here to download the Officejet driver Once the download is complete you may get a prompt to Run the download. If you see the Run prompt, please allow it to Run.An extraction should now occur. Once the extraction is complete an installation window may pop open. Please close any install windows. You do not want to run an installation. Next, click on your Start menu. In the 'search programs and files' box type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. It should include files that say OJ860At the top of this folder you will see a file path bar. It may show something like 'Computer- Local Disk C - Users - AppData - Local - Temp - 7z . . . ' Left click on the right hand side of this file path bar at the top. The file path should now highlight.Right click on the highlighted file path and select CopyClose the Temp folderClick on your Start menuSelect Devices and PrintersRight click on you HP Officejet 8610 Left click on Printer PropertiesLeft click on the Advanced tabLeft click on New DriverWhen the New Driver window opens please hit 'Next' until you see a list of Manufacturers and Printers Click on the 'Have Disk' button on the bottom rightWhen the 'Install from Disk' window opens, simply right click on the file path bar and 'Paste' in the file path we previously copied.Click OKWhen prompted choose the HP Officejet 8600 Printer and click 'Next' until the Add Driver window closesUnder Printer Properties select Apply, but don't hit OKSelect the General tabRename your printer back to HP Officejet Pro 8610 Hit OK Now that the alternate Officejet driver has been loaded, please test printing to confirm if the printing issue has been resolved. Please let me know if the steps I've provided resolve your printing issue. Good luck!

Windows 8.1 and officejet 6110xi - Will not print but scans okay?

Today Jan 5th, 2014 installed Windows 8.1 on my dell desktop.
Now the HP officejet 6110xi will not print.
The scan mode seems to work.
I have tried all of the HP work-a-rounds but no luck!

Hi kmwenman,
Is this issue happening on all 4 machine that you have installed the Officejet 8620 on?
Please download and install the HP Print and Scan Doctor and let me know the outcome of each test performed. Please run this on all of the computers the printer is installed on if the issue is occurring.
You will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
Click here to download and run the utility > HP Print and Scan Doctor
Is the printer connected directly to a wall outlet or a surge protector? (It is best to connect directly to the wall)
Do you have any other HP Printers installed on these computers? If so, do you still have the printer(s)?
Is this an HP laptop or a different brand?
Are all the computers running 8.1?
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Windows 8.1 and Officejet Pro 8620

I bought a new Officejet Pro 8620 for my office and installed it on 4 machines. All of them could print but only one coupld scan. There happened to be a hardware issue and I had to return it to the store. When I went to install the new printer (the second one) the computers are not able to scan but not print. I have tried de-installing and re-installing the drivers from the disk and downloaded from HP, and nothing seems to work. I'm not getting any error messages, and I am able to add the printer and it shows up in my devices, nothing gets stuck in the printing queue, but nothing ever actually prints.
We have a secondary wireless printer (HP as well) that we are able to connect to wirelessly, not sure if that will help understand my problem.
I appreciate any help you can provide.
Thank you

Hi kmwenman,
Is this issue happening on all 4 machine that you have installed the Officejet 8620 on?
Please download and install the HP Print and Scan Doctor and let me know the outcome of each test performed. Please run this on all of the computers the printer is installed on if the issue is occurring.
You will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
Click here to download and run the utility > HP Print and Scan Doctor
Is the printer connected directly to a wall outlet or a surge protector? (It is best to connect directly to the wall)
Do you have any other HP Printers installed on these computers? If so, do you still have the printer(s)?
Is this an HP laptop or a different brand?
Are all the computers running 8.1?
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Trouble with Windows 8.1 and hp officejet 8620

Hi, we've installed a brand new hp Officejet Pro 8620.
We've installed the full software package on a Windows 8.1 machine.
It all seemed to be fine, but suddenly our machine is not capable of print on certain circumstances:
- It can't print from:
a) Notepad: "incorrect parameter" error message
b) Office: Word, Excel, etc... no error, but it simply does not print
c) Adobe Acrobat: no error, but it simply does not print
d) Test print from printer configuration: error
but it CAN print from:
a) hp printer assistant, hp print scan and doctor (hp software)
b) hp AiO printer remote (it's a Metro app), only pdfs
c) Internet Explorer, Google Chrome, etc...
We've tried to reinstall the whole package with no success. It seems that's something's wrong with the driver and desktop applications, any ideas? Anyone with similar problem?
Best,
K
This question was solved.
View Solution.

Finally we've used the proposed solution on:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Is-Windows-8-1-and-HP-8620-compatible/t...
The trick is drivers for 8600 must be downloaded and installed before the change. 8600 drivers included with 8.1 don't work.
We'll wait for new 8620 drivers that could fix this problem. Meanwhile, we can print with 8600 drivers, and scan with 8620 drivers.
Best,
JM

Computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.

computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax. Never figured out how to scan. Will print from computer. Warranty expired. Anyone have same issues? Know how to fix? Deleted and reinstalled copier still didn't help. THANKS

you need these:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Digital Filing broken with windows 8.1 and Server 2012 R2?

Hello
Recently upgraded my machines so now I have Windows 8.1 and Server 2012 R2 running. The scanning from my Officejet L7680 to a network share on one of these machines is no longer working.
Looking into it with network monitors I can see that the login of the user and password is working but then the save of the file on the share gives and error.
In windows 8.1 it starts creating the file but cannot add content to it (so the file is 0 Bytes in size) on Server 2012 R2 the creation of the file already gives and error.
Searching around the web seems to indicate that changes in the SMB protocol on the latest windows versions are the cause of this and other MFP suppliers are providing firmware updates to fix this. There seems no way to fix this at the Windows side.
Can HP confirm this issue and indicate which all in ones will be able to connect to network shares on these latest windows version ? With or without a firmware update.

I can confirm that I'm experiencing the same issue on my Windows 8.1 x64 machine and Windows 2012 R2 Essentials. Will there ever be a firmware update for the L7680 printer so we can get this functionality working again?

Windows 8.1 with officejet 4620

I've been up and down the HP web sites only to find nothing to resolve my poblem. That being:
When I bought the Officejet 4620 it was compatible with my XP using the CD that came with the printer.
Now, I have windows 8.1 and tried using the CD from the 4620 and windows 8.1rejected it.. saying it only covered XP, Vista and 7 version. I can't help but think HP would have created a cd to have that 4620 work on the 8.1. BUT, if I have to buy a new printer, only bcause HP is focusing on sales, rest asure the new printer won't be HP.

Hi,
Creating a new CD will cost heaps to end users. You can download the following package and install on your computer:
http://ftp.hp.com/pub/softlib/software12/COL42011/mp-108821-3/OJ4620_1315.exe
It costs you nearly nothing.
Regards.
BH
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HP Deskjet and Officejet install

Hi,
I have two trusty HP mobile printers which I am now struggling to set up with my new computer on Windows 7 Home Premium 64 bit. I tried to use Windows update and the CD provided but unable to install.
Can anyone please help guide me to the drivers and how to install them? I tried the guidance on the website but still unable to. If there other settings I need to change on the system to enable this to install successfully?
I have a HP Deskjet 460 and Officejet H470. If I can get any one or both installed, that would be brilliant.
Thanks a bunch for your help!
Regards,
Charmaine

Hi there,
You can download the Officejet H470 Win 7 drivers from the following page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3434...
The Deskjet 460 does not have a Win 7 downloadable driver available, but depending on how you would like to setup your mobile printer, refer to one of the following documents to install:
Connect Wireless: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01920655&cc=us&dlc=en&lc=en&os=4062&product=466...=
Connect via USB: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874725&cc=us&dlc=en&lc=en&os=4062&product=466...=
I work for HP.

Using HP Officejet 6110 and Officejet 6500 wireless issues

I have been using an HP Offciejet 6110 printer for a long time with an HP laptop running WINXP. I purchased a new HP laptop running WIN7. The WIN7 laptop will print to the 6110 in color only and doesn't allow the HP Imagimg Director software to work.
I recently purchased a new HP Officejet 6500 wireless printer and set that up to run off the HP laptop with WIN7 using the full software install. That seems to be working OK.
I then setup theold XP laptop using only the drivers for the Officejet 6500 so I could still use the Officejet 6110 from that computer and all the scanning and other features of the HP Imageing Director software. But it appears that the Officejet 6500 drivers have scewed up the Officejet 6110 software drivers on the XP laptop. How do I get this computer back to using the 6110 as normal (which was very useful) but be able to use the 6500 as an optional printer without all the 6500 features?

Hi dresdenron,
Thanks for clarifying the issue again. I was a bit confused.
How is the Officejet 6500 and Officejet 6110 setup on the Windows XP? (USB, Wireless)
Both models use completely different software. So there shouldn't be any interference even if the full software had been installed for the Officejet 6500. If both printers are connected by a USB cable, then the Officejet 6500 might have taken over the port and therefore causing the scan not to work.
What happens when you try to scan? (error message)
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the issue persists, uninstall and reinstall the Officejet 6110. This way it will be recognized on the new port assigned.
Uninstalling the Printer Software.
HP Officejet and PSC Full Feature Software and Driver.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
The Officejet 6110 is a Windows Update for Windows 7. There is no HP Imaging Director software available to run on Windows 7. Installing the Printer Software in Windows 7 for a USB Cable Connection.
Please provide in detail the results. If I missed anything, just let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

The window 8 store and all other app open and then close immediately .

The window 8 store and all other app open and then close immediately .I
have tried many methods like sfc /scannow,, powershell
-ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml without the quotes but , changed registery entries but found no effect . kindly help me !

Hi ObaidMaki,
This forum is to discuss problems of Windows Forms. Your question is not related to the topic of this forum.
I would suggest you posting it in the dedicated Windows Forum
http://answers.microsoft.com/en-us/windows for more efficient responses, where you can contact Windows experts.
Best regards,
Youjun Tang
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Windows 7 desktop and windows 8 desktop connected to router

I have a windows 7 64 bit desktop and a 7510 e photosmart printer connected wireless, though the desktop is wired, I purchased a windows 8 desktop and connected it to my router and set up my email account and it did pick up my printer and could print but not scan or EFax, now I get a 1625 message and cannot print from it.
I tried to download the print and scan wizard from HP web site but my PC froze up.
Do i have to run the disc or set up a home group, not bothered about being able to E Fax or scan to email with it, just need it to print as it did before.
Also on my windows 7 I can log into HP connected and my printer shows up ok, when I press the icon on the printer for Eprint it shows my HP email address but when I press the Fax icon it says NOT CONNECTED TO ANY NETWORK. Cloud services set up a static IP address for me last year as each time we had a power outage I lost my connection to my printer. If anyone can help I would appreciate it.
This question was solved.
View Solution.

Emma22, welcome to the forum.
Here is the Win 8 driver for the printer. Installing them should correct your problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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I remove CTIOS 8 in window 8.1, and install CTIOS 9.0 but i am trying to login new one they given the error. Pls help

I remove CTIOS 8 in window 8.1, and install CTIOS 9.0 but i am trying to login they given the error. Pls help

This may help, it allows you to reset the application, it also may be worth clearing out the app store cache and temp files.
http://www.ryanragle.com/index.php?/site/comments/where-does-the-mac-app-store-d ownload-temp-files-to
To contact Apple use the feedback form, this is a user forum and I don't think they will respond here.
regards

Dual boot Windows 7 (64) and Arch Linux (64) problems

Hello:
I am new to Arch Linux and just finished installing the 64bit on my laptop. It had a prebuilt Windows 7 (64) installed which I kept but split the hdd from 160Gb to 80Gb and 80Gb. I installed Arch there and set 4 partitions, all of them as Logical - a 64 MB ext2 /boot partition; a 512 MB swap partition; a 15 GB root partition; and the rest as my /home partition. My partitions look like this:
Disk Drive: /dev/sda
Size: 160041885696 bytes, 160.0 GB
Heads: 255 Sectors per Track: 63 Cylinders: 19457
Name Flags Part Type FS Type [Label] Size (MB)
sda1 Primary Unknown (27) 12889.02
sda2 Boot Primary NTFS 106.93
sda3 Primary NTFS [] 73915.11*
sda5 Logical Linux ext2 65.81*
sda6 Logical Linux 509.97*
sda7 Logical Linux ext2 15002.92*
sda8 Logical Linux ext2 57549.55*
The install was succesful(this was running from the core install cd) and I installed GRUB to my /boot but when I restarted it loaded Windows 7. I have used Knoppix USB disc to boot and see my Arch Linux install files and edited the /boot/gur/menu.lst file.
In Windows I installed EasyBCD 1.7.2 and tried to get NeoGrub bootloader working as a dual boot. I tried getting rid of the boot flag for Windows with cfdisk and setting it to my (Logical) sda5. That did not work. So far the only way I have booted into my Arch Linux install has been by going to the Live CD, choosing "Boot from Existing Linux Install" and editing the command files there.
root (hd0,4)
kernel /vmlinuz26 root=/dev/sda3 ro
initrd /kernel26.img
My goal is to get a dual boot working for Windows 7 and Arch Linux 64 and continue installing the Xorg and KDE to Arch. I just don't know what the problem is here. I don't mind reinstalling Arch if something went wrong, but I would like to keep my Windows running in order and add Arch on.
Any help would be greatly appreciated.

I ran the LiveCD and chose "Install to MBR hd0". I ended up with this:
setup hd(0,1)
Checking if "/boot/grub/stage1" exists.....yes
Checking if "/boot/grub/iso9660_stage1_5" exists.....yes
Running "embed /boot/grub/iso9660_stage1_5 (hd0,1)".....failed(this is not fatal)
Running "embed /boot/grub/iso9660_stage1_5 (hd16)".....failed(this is not fatal)
Running "install /boot/grub/stage1 d (hd0,1) /boot/grub/stage2 p (hd0,1) boot/grub/menu.lst".....failed
Error 31: File is not sector aligned
My entry for Windows into the menu.lst looks like this:
# (0) Arch Linux x64
title Arch Linux x64
root (hd0,4)
kernel /vmlinuz26 root=/dev/disk/by-uuid/3841273c-d91e-41d6-9dbf-716a15d03a01 ro
initrd /kernel26.img
# (1) Arch Linux x64
title Arch Linux x64 Fallback
root (hd0,4)
kernel /vmlinuz26 root=/dev/disk/by-uuid/3841273c-d91e-41d6-9dbf-716a15d03a01 ro
initrd /kernel26-fallback.img
# (2) Windows 7
title Windows 7
rootnoverify (hd0,0)
makeactive
chainloader +1

Windows 7 RC and OfficeJet 7400xi

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