Windows 7 Reinstall - USB Drivers

Hi there,
I have searched high and low on the internet for this, and have browsed through other HP forum solutions, but none fit my problem.
I recently had to reinstall my notebook, and used the Windows 7 (Home Premium) recovery discs I created when first getting the machine.
The windows installation has gone fine, and everything has gone fine, except, I constantly get the below message in the lower right hand corner of the screen:
USB Device Not Recognized.
One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
Needless to say, that none of the USB ports work. When I click on the above message, I just see a screen to say the USB device is not recognised. If I go into Device manager and try to see any hardward definition of the unrecognized ports, I just see that it is a generic USB port. When trying to update the driver, I am told that the most suitable driver is already in place.
I am guessing that I need the drivers from HP for my specific configuration. If I go into system information and advanced (fn+Esc), I see that under components and problem devices, I have three 'unknown devices', and these (all have an error code of 43) are:
USB\VID_0000&PID_0000\6&BE8B923&0&6
USB\VID_0000&PID_0000\6&BE8B923&0&7
USB\VID_0000&PID_0000\6&BE8B923&0&8
If clicking the 'USB' node on within system information, I see that the controllers are:
Intel 5 Series/3400 USB Enhanced Host Controller - 3B34
Intel 5 Series/3400 USB Enhanced Host Controller - 3B3C
Is there anyone that can please assist me ?
thank you

HI @AudreyN ,
Welcome to the HP Forums!
It is a terrific place to find answers!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
How Do I Find My Model Number or Product Number?
I grasp that after doing a Windows 7 recovery your USB ports are not working. You have tried updating drivers with Device Manager but received the message that the most suitable driver was already installed.
Have you done all your Windows updates?
Here is a link to Setting up Your PC After a Recovery (Windows 7) that may assist you.
You can also run the HP Support Assistant to look for HP updates for your system.
You can manually check for updated drivers by going to the HP software and driver page for your notebook. You will need to input your exact model and follow the prompts to display the page.
HP Drivers and Downloads
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I hope this information is helpful.
Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666)
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