Windows 7 says "USB Device not recognized"
Hi!
I have the 64-bit version of Windows 7 and 64-bit iTunes installed. My iPod Photo 40GB won't work with that computer, but works fine with my old XP 32-bit computer.
Is there any way to solve this problem? When I plug in the iPod, it says "Installing driver" for a short time, then says "USB device not recognized". I uninstalled and reinstalled the driver several times, tried to force W7 to install drivers from "iPod Updater 2005-01-11" and also used Windows update.
Are there any 64-bit drivers available? I really need to put some music on the iPod now!!
Have you tried the suggestions here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Similar Messages
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My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.
Work through all the suggestions in this Apple support document first.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
B-rock -
What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?
What do I do when I plug in my iPod to charge and it says "USB Device not recognized"?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
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After switching to a Nano, my Dell pocket DJ is having the same problem you are describing. I can't tell what the fix is but I plan on purchasing a new USB as I suspect that may be the problem.
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This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.
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When I connect my iPhone 4s to the computer, it says "USB device not recognized" , how do I fix this?
Look to the right in the MORE LIKE THIS box.
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When i plug my ipod usb cord it says "usb device not recognized"
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Check this article for possible solutions:
iOS: Device not recognized in iTunes for Windows -
It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!
Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock -
IPOD NANO will not connect to windows xp "usb device not recognized
i have had some problems connecting my ipod nano to windows xp sp2. each time i try to connect it using the usb cable, i get the following error
http://img400.imageshack.us/img400/6426/t12ve.jpg
i have reinstalled the ipod (updater 03-23-2006) firmware and the itunes software (just in case). ive gone to the apple website, forum and discussed the problem with their technicians but no luck getting it solved.
i went to the apple website and filled in a service request to have a new usb cable sent to me, thinking that this could be the problem. no luck with the new cable and other usb devices including my phone and camera all work.
i just want to know how i can get this thing to work and play my music again. any assistance will be greatly appreciated. if im missing information, please let me know. thanks.
Windows XP ProHello, lanboyo, JC, and Utah Mike!
First--You may have done this, but have you tried the Five R's? Reset, Retry, Restart, Reinstall, Restore.
If you have sucessfully done them with hardly any help, then let's keep going:
Second--You may have read this Apple aritcle before, but I'll link you to it anyway.
iPod missing in "My Computer" or iTunes for Windows
If it's showing up in My Computer as "F:IPOD" but not in the iTunes source list, check out this Apple article, and see if it helps.
iPod shows up in "My Computer" but not in iTunes for Windows
Hope this helps, and post back on what happens. -
TS1363 my computer says usb device not recognized when I plug my new i-pod in, why?
My computer is not recognizing my new i-pod, any cures?
In iTunes, select "enable disk use" to allow your computer to recognize/detect your ipod. Cheers!
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Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod". -
"USB Device Not Recognized" Bubble/ Ipod won't connect to Windows
Whenever i connect my ipod to my computer the ipod goes to "do not disconnect" and a bubble pops up on my computer saying "USB DEvice Not Recognized" i have switched it to all of my usb ports and unplugged all usbs except for my mouse at the same time. this happens 95% of the time. my ipod does charge while connected and it has only connected to itunes once in the past 2 weeks. im not sure if it is itunes because it started around the time i updated to itunes 7. since it is a windows bubble though i think it is a windows or ipod problem and not itunes. i have a dell that isnt great but works fine.
thanks for any help.
... Go TTU!Make that two idiots. My roommate got a Sansa and I decided to try out the cable. Nothing happened. Now suddenly my nano isn't recognized by my computer. I'm glad I read your post, now I can stop looking high and low for a solution. Until this happened it worked good as new.
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Running Windows 7 via Bootcamp - USB Device Not recognized.
I am running Windows 7 64 bit via Bootcamp on my MacBook Pro (2012 non-retina display). USB devices are not being recognized within Windows 7 (USB Device Not Recognized error).
I have done some research and tried a few possible solutions but nothing has worked so far. Here is what I have tried:
- Uninstalling all USB drivers within windows and then restarting to let Windows re-install the drivers.
- Uninstalling Intel 3.0 USB Host Contoller and restarting Windows.
- Repairing the drivers using Bootcamp setup.
- Uninstalling bootcamp and re-installing bootcamp services.
The USB drives are working fine within OS X, just having issues in Windows.
Any suggestions?
Thanks in advance.3.0 is on your OS X DVD. Clearly spelled out in the guide in Boot Camp Assistant, and here -
www.apple.com/support/bootcamp : manuals, look for 10.6 pdf version.
3.0 is pre-requisite for any other
OS X comes with Boot Camp Assistant and you access 3.0 drivers while in Windows. -
Hi, whenever I try to plug in my iphone to a computer it says, "USB DEVICE NOT RECOGNIZED". I just want my phone to charge because it is dead. Ive tried to charge on my xbox, nothing. Tried a different charger, nothing.
Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.
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Operating system: Windows Vista
Error: USB Device not recognized
While actively on the computer, we suddenly got a message stating that the USB Device was not recognized. The only thing plugged in to the USB port was a mouse. Tried all the ports, same message. Tried another mouse, same thing. Tried a thumb drive, and low and behold, 2 of the 3 USB ports worked. Tried a URL from MS which is supposed to help with this exact problem and possibly fix it: http://windows.microsoft.com/en-us/windows-vista/Tips-for-solving-problems-with-USB-devices
This didn't work.
Contacted HP support and they wanted me to restore back to a restore point as well as updating my BIOS. After searching the issue more extensively using Google, I found that several people said to do this:
Shut down the computer
Remove the power plug
Remove the battery
Put the battery back in
Power up the computer (without the power plug)
This forces a hard reset.
Almost as if by magic, the problem disappeared. A much simpler and less technical solution to the problem than what HP recommended!!!!Hi @yani1015,
Welcome to the HP Support Forums! I see when you were installing your HP Printer you got a message on your Computer saying 'USB Device not Recognized.' To better assist you can you leave me with the following information:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. Were you able to install the printer?
4. Did you plug in the USB prior to the software prompting you to?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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