Windows 7 scan stops

I have Windows 7, a Xerox PE220 scanner/printer and Adobe Acrobat 8 Pro. When I try to scan to a file, I immediately get an error message that Adobe has stopped. I do not get an error number, it just stops with no scan output.

ctrl+alt+del to display the tasksmanager...Processes tab,
any google processes running? googletoolbarupdater.exe (x86 or x64)?
any other suspicious/unknown processes running? see why not to use ccleaner on win7 machines http://forums.steampowered.com/forums/archive/index.php/t-971768.html spybot S&D installed? turn off 'Teatimer' Tools>Internet Options>Security tab, click "Reset all
zones to default".... there are security zone settings for meta refresh. running IE in noAddons mode is the first test (close all open IE windows first, if using IE8 reboot your computer to clear any hidden IE crash recovery processes or use the taskmanager
to kill any orphaned IE processes) Start>Control Panel>Sharing and Networking>run the diagnose connection problems tool to diagnose network connection issues. IE9....f12 to display the developer tool>Networking tab, click "Start Capturing"..... to trace network
requests and responses. IE8 and earlier.... download fiddler from http://fiddlertool.com HTH
Rob^_^
also Tools>ActiveX filtering (enable/disable) google.com injects an ActiveX 'object' (googletoolbar.dll) that tracks your search and surfing history, in their search and results pages.

Similar Messages

Windows Fax & Scan (Windows 7 x64 Home Prem.)

I have a Pavilion DV6T-1378nr. It is equipped with an LSI HDA Modem.
Today, I cannot send any faxes via Windows Fax & Scan. I get a Fatal Error message when the 3rd page is being sent.
Yesterday, I was able to send faxes with no problems. In fact, I sent a 22 page fax and it sent perfectly.
I have searched google with no luck. Any help with this issue would be appreciated.
Thank you.

/Re: Xfi Xtrememusic and Windows 7 x64 home premFKeep us updated.
I put together a new system with a GA-X58A-UD3R and REVODRIVE + Win7 64bit and have the same problem but results in the BSOD and requires loading SSD drivers to recover.
I'm not 00% sure it's the X-FI card but the problem stopped when I removed the card and drivers. Using the on-board souns works but can't compare to the X-fi quality?or ALchemy effects when gaming.
I've had the system running stable for over a week now and am tempted to try the X-fi card again but it's extremely painful to recover from the crash..
I took this X-fi Xtrememusic card from my other computer which also ran Win7-64 and had problems with that one too but finally got them installed and working by installing them inthe "SAFE" mode. Once it was in it worked great.

Windows fax & scan error

I can't seem to find a solution to my problem.
Just recently I am unable to send a fax. The recipient has 2 numbers and both do not go through.
When I try to send the fax; new fax>to,subject,message body(Cut & Paste)>send>dial tone>hand shake>sending page> X(stopped) "Fax can't be sent because of an unexpected error....") "Fatal error" shows in details.
I have sent over 30 faxes to these numbers using my current system; Windows 7 (x64), internal fax modem, AT&T U-verse
I have sent a test fax (just the word "Test" in the body) to an HP fax number an received a reply. No problems. I also went through 'Device Manager' to try to update the driver. [Everything is working properly and I have the latest driver installed]
according to DM
Please reply with any solutions! Thank You!

Hi,
On current situation, please remove the old fax account and re-add a new fax account in Windows Fax and Scan, then check if this issue sill exist. For more details, please refer to following similar thread and artilces.
RPC Server not Available error when using Windows Fax & Scan
under Windows
The local fax account is inaccessible after you rename a Windows Vista-based computer
Cannot send fax from Windows Vista/Windows 7 PC with “RPC Server not Available” error message
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
If any update, please feel free to let me know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows Defender scan hangs at registry key hklm\software\classes\pcast

I am having trouble with a persistent problem that is causing scanners to fail on my system, a Dell Dimension 2300 (P4 1.8Gz) running Windows xp Home Edition.
The symptoms are that the scanner stops at a particular registry entry and, while it appears to keep scanning, (i.e. lights move), seems to get stuck in some kind of loop and can't move on. I can't access task manager from there, and when I move the mouse or attempt to escape my system freezes and I have to force a manual shutdown and reboot.
Windows Live OneCare and Windows Defender both stop at the same location in the scan: hklm\software\classes\pcast. I looked into this and determined that this is an apple entry.
When I navigate to the hklm\software\classes\pcast key there are 2 folders:
DefaultIcon & Shell.
DefaultIcon:
Name: (ab)Default Type: Reg_SZ Data: C:\ProgramFiles\iTunes\ITunes.exe
Shell: (ab)Default Type: Reg_SZ
Open: (ab)Default Reg_SZ
Command: (ab)Default Reg_SZ
C:\ProgramFiles\iTunes\iTunes.exe/url"%1"
If anyone can tell me whether this is causing the Defender scan to loop & then seize in some way or what I need to do to get the scanner to complete a scan, or even if this looks like there's something wrong, I'd greatly appreciate the input.
I've tried excluding itunes from the scan but this doesn't work. I want my ipod to continue to work on this computer so don't want to disable a registry entry without knowing it won't cripple my itunes.
Thanks in advance for any ideas that will help here.
Dell Dimension 2300 Windows XP
Dell Dimension 2300 Windows XP

Is your User account on Vista also an Administrator account? Do you have User Access Control enabled? Certain registry & file access tasks which could be achieved by installers in earlier versions of Windows may now a different level of privilege or the use of different calls to the operating system. If you log into your computer as an Administrator, disable User Access Control, grant yourself & the SYSTEM account full access to HKLM in the registry and also to your Music folder then you should be able to complete the install.
tt2

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

Windows 7 - browser stops working still connected

As the title says Windows 7, browser stops working after some time passes.
This effects IE and Chrome. I can still ping www.google.com or it's IP address. (all other computers on the network are fine)
I've used both the wired and wireless connection without the same results.
I reboot and it works, I walk away from the work station and then boom no browsing.
I've turned off the firewall, released and renewed the IP, netsh winsock reset none off this worked.
I've gone into internet options and ensure that no "proxy' boxes are checked.
I've uninstalled the network card drives and restarted the machine.
I've ran Malwarebytes (no infections), ccleaner to check for registry problems. Nothing there.
I've disabled the power saving options and uncheck "let windows turn this device off"
I've also ran Norton and Mcgafee uninstallers just be sure there aren't any residue from those installed.
No bittorrent clients
So I'm online but can't browse on this one computer? what's the deal please Help!

ctrl+alt+del to display the tasksmanager...Processes tab,
any google processes running? googletoolbarupdater.exe (x86 or x64)?
any other suspicious/unknown processes running? see why not to use ccleaner on win7 machines http://forums.steampowered.com/forums/archive/index.php/t-971768.html spybot S&D installed? turn off 'Teatimer' Tools>Internet Options>Security tab, click "Reset all
zones to default".... there are security zone settings for meta refresh. running IE in noAddons mode is the first test (close all open IE windows first, if using IE8 reboot your computer to clear any hidden IE crash recovery processes or use the taskmanager
to kill any orphaned IE processes) Start>Control Panel>Sharing and Networking>run the diagnose connection problems tool to diagnose network connection issues. IE9....f12 to display the developer tool>Networking tab, click "Start Capturing"..... to trace network
requests and responses. IE8 and earlier.... download fiddler from http://fiddlertool.com HTH
Rob^_^
also Tools>ActiveX filtering (enable/disable) google.com injects an ActiveX 'object' (googletoolbar.dll) that tracks your search and surfing history, in their search and results pages.

"Windows Explorer Has Stopped Working" Error Message Loop upon Startup of WIndows 7 Ultimate 64-bit

Ok I have a HP Touchsmart 6000 running Windows 7 Ultimate 64 bit OS. It is my 74 year old mothers computer and about 3 months ago it started acting up. First thing that happened was the internal DVD Burner started working intermitently, recognizing
her QuickBooks backup DVD files occasionally. I got her a new internal DVD burner and it worked for a while. during that time on Startup Help and Support would all of a sudden popup right away. Then recently Adobe Acrobat would
launch a PDF file about Flash and keep opening multiple instances of it. Now her new DVD doesnt work again and on startup at the windows desktop she gets an error "Windows Explorer has Stopped Working". No matter what I click the error
keeps looping. No program has been opened that causes it to crash because the error happens immediately and keeps repeating. I have tried to boot to Safe Mode, Safe Mode with Networking and have tried System Restore to no avail.
I have ran Malwarebytes Antivirus, Malwarebytes AntiExploit, AntiRootkit as well as Combofix. I have run the AntiMalware software from Microsoft and have updated all the drivers for the HP system. To no succcess.
At one point the system did load and an error came up JAN2OSD failed to start due to missing ACPI or something like that. For that brief moment Explorer stopped crashing. When I finished updating driverss though the error came back.
Please Help as she is about to cry and no one wants to make a 74 year old woman cry.:)
Thanks,
Jeff

Hi,
According to the steps you have performed, we have followed the steps mentioned in this KB article?
Error: Windows Explorer has stopped working
Hvae you tried the repair install of Windows 7? Follow the steps here:
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
Besides, if issue insists, please follow the steps below to generate a dump file:
1. Create a new folder (named New folder)under C: drive.
2. Please save the below as a .reg file, and then import it to registry, reference here:
===
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4e,00,65,00,77,00,20,00,66,00,6f,00,6c,\
00,64,00,65,00,72,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
===
3. After that , if Windows Explorer stops working again, please check the
C:\New folder for dump files and then upload them.
Meanwhile, please also make a contact with the manufacturer to see if we could get any further help from there.
Best regards
Michael Shao
TechNet Community Support

Windows is Scanning and repairing drive... (- Errors in Event Viewer)

Long post, please be patient... :)
I have a fairly new (purchased 8/2013) Lenovo ThinkPad T431s with Windows 8.1 Pro 64-bit (updated from 8.0 -> 8.1). It has a very tricky error coming basically 8 / 10 boots:
Windows is Scanning and repairing drive...
Error details from Windows Event Viewer (a new similar error appears on every boot to event viewer):
A corruption was discovered in the file system structure on volume \?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}.
A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x2000000000002. The name of the parent directory is "". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference
number of the file that needs to be reconnected is 0x400000003db80. There may be additional files on the volume that also need to be reconnected to this parent directory.
What has been done 1st trying to fix that:
SSD disk has been changed (image from previous SSD copied back) ->
no solution, error remains
chkdsk /F /R -> no solution, error remains
SFC /scannow -> no solution, error remains
dism /online /cleanup-image /restorehealth -> no solution, error remains after a few boots
TRIED using Windows 8.1 "Update & Recovery -> Refresh Your PC without affecting your files" -> Inserted the Lenovo "Operating System Recovery Disk Windows 8 Pro (OEM Activation 3.0 Required)" BUT Windows did not accept
that DVD claiming "The media inserted is not valid"... ???
Ended up calling Lenovo Support and they instructed me to order the Recovery DVD from
Lenovorecovery.com -> Unfortunatelly Windows does not recognice the DVD(s)...
mountvol returns:
\\?\Volume{4d337687-0033-42f7-8a8e-b6968b533cb3}\
(This is my C:\ drive where Windows installation resides)
\\?\Volume{e010cf9d-c04d-4c82-b517-3cda1b647fe7}\
*** NO MOUNT POINTS ***
\\?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}\
*** NO MOUNT POINTS ***
\\?\Volume{33f0062f-0aff-4fd2-8402-1c7911d86897}\
*** NO MOUNT POINTS ***
Then running fsutil dirty query on each returns:
Volume - \\?\Volume{4d337687-0033-42f7-8a8e-b6968b533cb3} is NOT Dirty
Volume - \\?\Volume{e010cf9d-c04d-4c82-b517-3cda1b647fe7} is NOT Dirty
Volume - \\?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984} is Dirty
Volume - \\?\Volume{33f0062f-0aff-4fd2-8402-1c7911d86897} is NOT Dirty
The chkdsk on the dirty volume
\\?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}\ returned:
The type of the file system is NTFS.
Insufficient storage available to create either the shadow copy storage file or
other shadow copy data.
A snapshot error occured while scanning this drive. Run an offline scan and fix.
Diskpart output on the same volume:
DISKPART> lis par
Partition ### Type Size Offset
Partition 1 Reserved 128 MB 17 KB
Partition 2 Recovery 1000 MB 129 MB
Partition 3 System 260 MB 1129 MB
Partition 4 Primary 146 GB 1389 MB
Partition 5 Recovery 350 MB 147 GB
Partition 6 Recovery 19 GB 148 GB
Questions:
1) Are my Partitions OK, haven't "touched" anything?
2) Excluded the dirty volume from boot checking with chkntfs /x
-> still the Error appears in Event viewer log (but Scanning is skipped/not shown anymore during the boot).
What is causing the error?
3) Why do I have three (3) recovery partitions?

What has happened in the past days:
A) Lenovo on-site-Support changed the motherboard -> had no impact on the error (which I expected).
B) I found
instructions how to manually create USB Flash stick with a booting Custom (OEM) Recovery Image.
C) Booted with USB and performed "Refresh your PC without affecting your files."
D) Windows was refreshed but...
-->>
Still the error remains (Windows scanning and repairing drive \?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984} on each and every boot.
1) Related Error in Event viewer (NTFS):
A corruption was discovered in the file system structure on volume \?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}.
A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x2000000000002. The name of the parent directory is "". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference number of the
file that needs to be reconnected is 0x400000003db80. There may be additional files on the volume that also need to be reconnected to this parent directory.
2) Related Error in Event viewer (NTFS - Microsoft Windows NTFS):
Volume \\?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984} (\Device\HarddiskVolume5) needs to be taken offline to perform a Full Chkdsk. Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via
PowerShell.
-->>
Now Lenovo support is proposing a full re-install (to be performed by myself) of Windows as this is SW issue.
Summary:
- Refreshing my T431s with OEM Image does not help
- The error remains on \?\Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984} (\Device\HarddiskVolume5; Lenovo Recovery partition) OR at least Windows thinks so...

Windows 7 Error Message: Microsoft Visual C++ Runtime Library Runtime Error.... Followed by Windows Explorer Has Stopped Working

I am running a system that is not quite 6 months old, which is loaded with Windows 7 Professional, 64 bit.
The error message that I get is as follows: Microsoft Visual C++ Runtime Library. Runtime error! Program C:\windows\Explorer.exe. This application has requested the runtime to terminate it in an unusual way. Please contact the
application's support team for more information.
Once I respond to that message, I get a message that says "Windows Explorer has stopped working. Then I get "Windows Explorer is re-starting"
I don't know if the next event is related - today, immediately after getting the message above, I got a pop-up that said "An update to Adobe Flash Player is available" - and I am given the option of installing it or not. Today, I did not install
the update - although I recall having accepted this update in the past (again, I don't know if the two situations always occur together).
Is there some help I can be provided to correct this problem? I have looked at several related topics in this database, but have not found anything that seems to directly relate to my question.
Thanks! Mark

Hi,
Did you try to reinstall the Microsoft Visual C++ 2008 Redistributable
Package (x86) to check this issue?
What about to boot the computer in safe mode and Clean Boot to test this issue?
Regards,
Vincent Wang
TechNet Community Support

Why do i get "please wait while windows configures scan" every time i scan something?

when I go to scan something I get "please wait while windows configures scan"

Thanks Claudio,
But if I remove Adobe Reader traces, then this means I am removing Adobe Reader XI, right?
I need Adobe Acrobat Pro 9.x becuase I have its license, and I need its functionality.
I had to install Adobe Reader XI, becuase I found annoying problem with Chrome browser, everytime I open PDF inside Chrome, I get prompt from Chrome that I must install the latest version of Adobe Reader. This prompt is so annoying to the extent that sometimes the PDF does not open at all, or it will cause unwanted display related resutls.
Tarek.

RPC Server not Available error when using Windows Fax & Scan under Windows 7

RPC Server not Available error when using Windows Fax & Scan under Windows 7

Hi,
On current situation, please remove the old fax account and re-add a new fax account in Windows Fax and Scan, then check if this issue sill exist. For more details, please refer to following similar thread and artilces.
RPC Server not Available error when using Windows Fax & Scan
under Windows
The local fax account is inaccessible after you rename a Windows Vista-based computer
Cannot send fax from Windows Vista/Windows 7 PC with “RPC Server not Available” error message
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
If any update, please feel free to let me know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I keep getting a popup that says"host process for window services has stopped"

hp s5220f
microsoft windows 7 home premium edeition (64 bit)
I keep getting a popup window that says "host process for window services has stopped"
How can I get rid of this?

Hello tribefanz,
Sounds like a compatiblity issue with a program and Windows 7. We need to find out what program is causing the issue though. We can do that through event viewer
1. Click the start orb
2. Select Control Panel
3. System and Security
4. Under Administrative Tools select the Event Viewer
In the event viewer you will want to drill down into the Application and System logs and look for anything with a Red X that says Error. Identify the program causing the problem and then we can go from there.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Installation adobe reader XI 11.0.07 in windows 8 is not installed me, gives me a message that says "windows search cannot stop". What can i do?

Installation adobe reader XI 11.0.07 in windows 8 is not installed me, gives me a message that says "windows search cannot stop" for several times. What can i do?

I have no idea what this means; maybe you need to stop indexing? Also try the installer from http://get.adobe.com/reader/enterprise/

ProLiant DL580 G5 : Abnormal Program Termination (Windows bug check, STOP: 0x0000007E

We have an ProLiant DL580 G5 server which get blue screen every few minutes. In ILO logs (IML) i get the message.
Abnormal Program Termination (Windows bug check, STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880018B346C, 0xFFFFF88002FD93F8, 0xFFFFF88002FD8C50))
Tried booting in safe mode, but no go. Please advise.

Hi:
You may also want to post your question on the HP Business Support Forum -- Proliant DL Servers section.
http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.VCbIEnl0y9I

Windows Fax & Scan

I am having some strange challenges in configuring Windows Fax & Scan. I have all Windows 7 - 32 & 64 bit Professional versions, and I am having trouble with the following:
1) On both 32 & 64 bit machines, the Forward as Email button is grayed out, despite Outlook being set as the default mail client. This issue seems to be only on machines with Office 2013.
2) On certain machines when I click New Fax and go to select Address Book to select an entry from AD, but I am unable to browse AD from the Windows Fax & Scan Contacts List
Any help with either of these would be greatly appreciated!

Hi dtrbsimon,
"This issue seems to be only on machines with Office 2013."
For your first issue ,we have checked the "Forward as e-mail " setting in our Windows 8.1 Enterprise machine installed with Office 2013 and it can be chosen .
"despite Outlook being set as the default mail client"
How did you checked this ?We usually checked it in this path :Control Panel\All Control Panel Items\Default Programs\Set Default Programs\Choose Outlook and then "Choose defaults for this program"
As an alternative choice ,we can use command " ftype | find /i "file type" " to check the association .
In our Windows 8.1 machine installed with office 2013,the file types will include these options:
Considering this is related to the office product too,it is recommended to ask help from our office forum at the same time .We may miss some configurations here.
Technet Office Forum
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
For you second issue .
"I am unable to browse AD from the Windows Fax & Scan Contacts List"
Do you mean it is not available to set up fax server ? Have you got any errors ?
If that is the issue ,try to logon with an domian administrator account to have a check .
Best regards

Windows 7 scan stops

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