Windows 7 skype not recognising password or user name

I have had skype access for a year or so. I tried to use it today for the first time in a few months and it wouldn't let me in. I got access through the "change password" feature which emailed me a route to a new password but i am still not getting access through the skype icon on my computer. The wording is "We don't recognise your Sign-in details. Please check your Skype name and password and then try again". Yet when i log on to the skype website it allows me to access my account details but only shows me the webpage and not my homepage Can anyone help. A solution would be greatly appreciated Steve

What exactly is the version of Skype installed now on your computer? In Skype go to Help -> About Skype.

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Hi
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AV Software was going to be the next thing to install, after the computer was *fully* patched
Further Further informatio :)
I have since gone ahead and installed Windows on my second computer.
I'm still interested in finding a solution for future reference.
After installing Windows7 and applying the offline SP1 update, I checked to see what updates were installed before
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My original question, and the answers/feedback can be viewed at the following page:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/offline-install-of-windows-7-sp1-not-recognised-by/e8ab61d0-8669-4297-acfd-4acc0da8c1dc?rtAction=1427893878897
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Hi Daz,
You mentioned that the SP1 prompted again in the needed updates, I suspect that that is not the full service pack, it is only some changes to existing non-security content, appropriate 10 MB size. you can check the size of the update to confirm
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See more information in this link
http://support.microsoft.com/en-us/kb/894199
And after you have manually installed the updates offline, have you checked whether these updates are listed in the "installed updates", or in Update history? And you can check the new detected updates, whether they have been successfully installed
in your system. Meanwhile, when you check for updates online, please check your Windows Update settings, we recommend you to check for important updates, not optional updates or hotfix. You can install the optional update or hotfix when you need it in the
future.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Windows 7 skype not recognising password or user name

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