Windows 7 Sony Laptop which connects to my hub wi...
I have a Windows 7 Sony Laptop which connects to my hub wirelessly but will not connect to the internet - can anyone help? I see that there has been a similar post in the pastwhich was resolved but I can't find the solution.
There is a help page here.
Wireless problems and things you can try, to resolve them
There was a solution on this thread
http://community.bt.com/t5/Other-BB-Queries/Home-Hub-3-Sony-Viao-Laptop-issue/m-p/748946#M41502
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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WRT300N, Sony laptop only connects at 54mbps
I've got two laptops which connect to this router. The Dell almost always connects at 270mbps. The Sony never connects faster than 54mbps. The Sony is four months old, and has an Intel Centrino Advanced-N 6200 AGN network adapter.
What do I do to get the Sony up to the same speed as the older Dell?
TIA.Follow th ebelow mentioned settings and check if that helps.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
Click on the Wireless tab
Here select manual configuration...Wireless Network mode should be mixed... Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbors network...
Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings- Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...For Wireless Security
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA, For Encryption, select TKIP...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
NOTE : Passphrase should be more that 8 characters
Click on Advanced Wireless Settings
Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings... -
windows can't find harddisk (connected through usb-hub to airport extreme) although airport utility can
There are a number of posts related to copying issues between Windows Vista / 7 and AirPort Disks. Two potential solutions being forwarded are: 1) Changing the LAN Manager authentication level, and/or 2) Disabling the Windows Search feature.
To change the LAN Manager authentication level:
From the Windows Vista / 7 desktop, click Start
Search for: security
Click 'Local Security Policy'
Goto Local Policies > Security Options
Under Policy, double-click 'Network security: LAN Manager authentication level'
Change level to: Send LM & NTLM responses
Under Policy, double-click 'Network security: Minimum session security for NTLM SSP based (including RPC) clients'
De-select 'Require 128-bit encryption'
Click OK
To disable Windows Search:
Start > Control Panel > Programs > Programs & Features
On the right-hand side, click "Turn Windows features on/off"
Scroll down, and de-select "Windows Search".
Press OK, close all windows and restart.
A third "solution," that has worked for me, is verify that both the AirPort base station and the Win7 PC are using the exact same Workgroup Name. In my case, I use "WORKGROUP" (without the quote marks) for this name. From the AirPort Utility, you would enter this value on the Disks > File Sharing tab. On Win7, Start > Control Panel > System and Security > System > Change Settings > Change > Workgroup -
I cant sync my i pad air to my sony laptop, which is running windows 8
Hi Folks,
I cant sync my i pad air to my Sony laptop. When i originally purchased the laptop and installed i tunes everything was working fine, but has now given up on me. I was tempted to reinstall itunes- thoughts?
Many thanks, in advance
Dave HThere could is likely a compatibility problem between the old software and the newer operating system.
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Windows 8.1 laptop cannot connect to the internet using USB Mobile Broadband stick.
I bought a new laptop and it came with Windows 8.1 installed. Well, things worked perfectly until I wanted to connect to the internet using my mobile broadband USB stick. I installed the software that came with the stick, and my laptop recognize
the stick but I still cant connect to the internet. The stick workes perfect in my Windows 7 and Windows 8 laptops, but IT DONT CONNECT WITH MY WINDOWS 8.1 LAPTOP. What can I do to troubleshoot this???
HOPE I AM SPECIFIC ENOUGH THOU...The PC Repair Guy,
If you haven't already, verify that you can connect to the internet through some other means such as Wi-Fi or Ethernet with your laptop to rule out any network setting issues. If you are able to connect successfully to the internet, use that opportunity
to make sure you have
Windows 8.1 Update installed as well as any other applicable updates your laptop may require.
You may also want to check the
Windows Compatibility Center to make sure that your device is compatible with Windows 8.1.
Another possibility is that the driver your laptop is installing for the device isn't the correct one. Check the device manufacturer's site for the most up to date driver they have available for Windows 8.1.
Hope this helps!
Mike
Windows Outreach Team – IT Pro -
Windows 8.1 laptop not connecting to domain in branch office
We have a problem with a laptop.
It is installed in our Head office (The Netherlands), just like all other laptops by using an image.
Tested and working on the domain.
The user had to go to one of our branch offices (China) and when he connected there, the laptop just won't connect to the domain.
When he plugged in the laptop, it keeps trying to connect it's directaccess.
Other laptops (same image) immediately recognize the domain network, but this laptop just won't.
I am able to ping everything on the local network (MPLS connection), from HQ to all Branch offices but not access them.
I've tried changing the DNS settings, but without any result.
Any suggestions?Hi,
According to this tool's description, I think it should be helpful to check system current enviroment, such as network, certificates, etc. problem. Actually according to your description, I doubt it probably network enviroment of ISP problem, but we should
find a way to verify our suspect. Then this tool would be convenient, it also would generate a trace log and it would be helpful with troubleshooting.
The DirectAccess Client Troubleshooting Tool is a graphical application, based on the .NET Framework, which checks the health of a DirectAccess client by running various tests. Built-in health tests: The following tests are currently implemented:
Network interfaces Network location (NLS and NRPT DNS) IP connectivity (6to4, Teredo, IPHTTPS, entry point in a multisite setup, DNS) Windows Firewall (applied profile, Firewall outbound rules) Certificates (EKU Client Authentication, trust chain for AIA and
CRL) IPsec infrastructure tunnel (Domain SysVol share) IPsec intranet tunnel (PING and HTTP probes) Additional features Run post-check script (PowerShell, VBScript, BAT or CMD file)
Roger Lu
TechNet Community Support -
I am unable to get Airport Extreme WiFi to work with Windows 8 Sony Laptop
My Airport Extreme WiFi works with my Mac Book Pro, iphones, ipad and DVR's, but will not work WiFi with my Sony VAIO laptop running Windows 8. Although it does work with the laptop using a ethernet cable. Has anyone else had this issue and can you please tell me how to resolve the problem?
Windows can have issues with the wireless name.
Make sure the name conforms to windows standard.
Short, 2-20 characters
No spaces,
Pure alphanumeric.
eg AEwifi is a good wireless name.
Fred Blog's Airport Extreme Wireless87AD34 is a really bad name.
Test also by removing the security and just see if you can connect if the short name doesn't help.
WPA2 Personal is really the only security worthy of the name and the password should be mix of upper and lower case plus numbers.. keep it pure alphanumeric also.
Set fixed wireless channels at least for 2.4ghz may help, depending on your location geo standards wise.
Test 11, 6, 1 in that order. With no security briefly. And a short name. (different name on the two bands is also a good idea).
Then wireless is not compatible.. you should download another driver for whatever wireless card the Sony uses.. intel most likely and they have a reputation as lousy. So download latest and a few prior to that as well. -
Cannot get Windows 7 x64 laptop to connect to AIRONET 1140 WAP
I recently changed the configuration of my Aironet 1140 from WEP to WAP2-Enterprise to make it more secure. I am using the WAP as the radius server. After making the change I connected my Blackberry to the wap as well as a Samsung Chromebook. However when I tried to connect my HP laptop it is unable to connect. Watching from the Aironet's console I see that it is processing the association and windows ask me to enter my uid and password. When I do this I get an authentication error. I have tried several times adjusting parameters on windows but it always fails. Here is the configuration of the WAP:
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname ap.acrtek-lab.com
logging rate-limit console 9
aaa new-model
aaa group server radius rad_eap
server 10.53.55.127 auth-port 1812 acct-port 1813
aaa group server radius rad_mac
aaa group server radius rad_acct
aaa group server radius rad_admin
aaa group server tacacs+ tac_admin
aaa group server radius rad_pmip
aaa group server radius dummy
aaa authentication login default local
aaa authentication login eap_methods group rad_eap
aaa authentication login mac_methods local
aaa authorization exec default local
aaa accounting network acct_methods start-stop group rad_acct
aaa session-id common
dot11 syslog
dot11 ssid Acrtek-WPA2
authentication open eap eap_methods
authentication network-eap eap_methods
authentication key-management wpa
username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers aes-ccm tkip
ssid Acrtek-WPA2
antenna gain 0
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface Dot11Radio1
no ip address
no ip route-cache
shutdown
encryption mode ciphers aes-ccm tkip
ssid Acrtek-WPA2
antenna gain 0
dfs band 3 block
channel dfs
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
no keepalive
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address dhcp client-id GigabitEthernet0
no ip route-cache
ip http server
ip http authentication aaa
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
ip radius source-interface BVI1
radius-server local
no authentication eapfast
no authentication mac
nas 10.53.55.127 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
user xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
radius-server attribute 32 include-in-access-req format %h
radius-server host 10.53.55.127 auth-port 1812 acct-port 1813 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxx
radius-server vsa send accounting
bridge 1 route ip
line con 0
line vty 0 4
end
Windows Configuration:
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 5.100.82.139
Inf File Name . . . . . . . . . : C:\Windows\INF\oem29.inf
Inf File Date . . . . . . . . . : Tuesday, September 18, 2012 5:42:34 PM
Section Name . . . . . . . . . : BCM43XNG2022_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727&subsys_1795103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Connection incident diagnosed
Auto Configuration ID: 2
Connection ID: 3
Connection status summary
Connection started at: 2012-09-18 14:49:56-586
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Fail
List of visible access point(s): 43 item(s) total, 43 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
00-1C-10-07-38-76 Infra <unknown> -79 11 linksys
70-56-81-CB-A2-7D Infra <unknown> -55 10 MRB LLC
08-86-3B-95-3B-E1 Infra <unknown> -77 11 belkin.be1
C0-C1-C0-52-FD-5F Infra <unknown> -75 11 AquaDeer-guest
70-73-CB-BB-9D-43 Infra <unknown> -60 1 the ridge by apple
00-17-C5-A5-5A-73 Infra <unknown> -67 2 MsPub
00-22-B0-BA-C7-E6 Infra g -72 1 mercer
E0-91-F5-D6-DF-76 Infra <unknown> -78 1 Chick-Fil-A
04-C5-A4-80-FC-50 Infra <unknown> -38 4 (Unnamed Network)
C8-3A-35-5D-AE-18 Infra <unknown> -82 4 medialink
00-23-69-1B-73-C9 Infra g -78 6 Matt and Heather
94-44-52-68-24-2B Infra <unknown> -73 5 Belkin.442B
68-7F-74-7E-50-74 Infra g -77 6 sjslinksys
00-1D-7E-49-E2-65 Infra g -75 6 Cubs
00-12-17-4B-4E-0D Infra g -41 8 (Unnamed Network)
C0-C1-C0-E4-3F-55 Infra <unknown> -78 6 SG Roi
C0-C1-C0-66-9F-CA Infra <unknown> -75 7 Heliman
66-33-4B-E1-47-27 Infra <unknown> -80 8 Jenny lake's Guest Network
00-1C-DF-A4-59-FB Infra <unknown> -60 10 radiofinger
C0-C1-C0-52-FD-5E Infra <unknown> -76 11 AquaDeer
08-86-3B-61-B0-BC Infra <unknown> -76 11 belkin.0bc
00-23-69-00-52-20 Infra g -70 11 670term
58-6D-8F-24-FC-21 Infra <unknown> -80 11 Bluejay1
04-C5-A4-80-FC-50 Infra <unknown> -36 4 Acrtek-WPA2
70-73-CB-BB-B3-49 Infra <unknown> -73 1 LeWonderment Inc.
E6-51-E4-A6-B1-25 Ad hoc g -78 4 megahoc.v24
00-17-C5-A5-5A-A9 Infra <unknown> -79 5 Vivaces
00-23-69-B4-5D-3E Infra g -81 6 Tanda
D0-66-7B-06-C7-45 Infra <unknown> -81 7 SEC_LinkShare_e70ac7
00-24-7B-5D-65-FA Infra g -80 6 myqwest0953
60-33-4B-E1-47-27 Infra <unknown> -81 8 Jenny Lake
00-25-9C-23-73-A6 Infra g -80 1 milehigh
00-24-01-DC-A4-3F Infra <unknown> -81 3 newwoman
C4-3D-C7-83-CE-74 Infra <unknown> -85 3 Desilets
08-86-3B-25-A7-CE Infra <unknown> -86 11 belkin.7ce
00-18-39-78-8F-92 Infra g -88 11 paul landow
98-FC-11-6E-E7-52 Infra <unknown> -80 11 China
28-CF-DA-B1-5F-03 Infra <unknown> -78 1 DeSanti
00-15-6D-D6-04-47 Infra g -69 1 (Unnamed Network)
00-21-91-10-1A-05 Infra g -81 1 dlink
1C-7E-E5-30-AE-66 Infra <unknown> -79 5 dlink
00-15-FF-26-47-98 Infra <unknown> -85 10 Verizon MIFI4510L 4798 Secure
00-23-69-38-2C-D2 Infra <unknown> -82 1 linksys
Connection History
Information for Auto Configuration ID 3
List of visible networks: 41 item(s) total, 41 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> No 22 Yes linksys
Infra <unknown> Yes 82 Yes MRB LLC
Infra <unknown> Yes 26 Yes belkin.be1
Infra <unknown> No 30 Yes AquaDeer-guest
Infra <unknown> Yes 76 Yes the ridge by apple
Infra <unknown> No 62 Yes MsPub
Infra g Yes 36 Yes mercer
Infra <unknown> Yes 24 Yes Chick-Fil-A
Infra <unknown> Yes 94 Yes (Unnamed Network)
Infra <unknown> Yes 16 Yes medialink
Infra g Yes 24 Yes Matt and Heather
Infra <unknown> Yes 34 Yes Belkin.442B
Infra g Yes 26 Yes sjslinksys
Infra g Yes 30 Yes Cubs
Infra g Yes 92 Yes (Unnamed Network)
Infra <unknown> Yes 24 Yes SG Roi
Infra <unknown> Yes 30 Yes Heliman
Infra <unknown> Yes 20 Yes Jenny lake's Guest Network
Infra <unknown> Yes 76 Yes radiofinger
Infra <unknown> Yes 28 Yes AquaDeer
Infra <unknown> Yes 28 Yes belkin.0bc
Infra g Yes 40 Yes 670term
Infra <unknown> Yes 20 Yes Bluejay1
Infra <unknown> Yes 95 Yes Acrtek-WPA2
Infra <unknown> Yes 34 Yes LeWonderment Inc.
Ad hoc g No 24 Yes megahoc.v24
Infra <unknown> No 22 Yes Vivaces
Infra g Yes 18 Yes Tanda
Infra <unknown> Yes 18 Yes SEC_LinkShare_e70ac7
Infra g Yes 20 Yes myqwest0953
Infra <unknown> Yes 18 Yes Jenny Lake
Infra g Yes 20 Yes milehigh
Infra <unknown> Yes 18 Yes newwoman
Infra <unknown> Yes 10 Yes Desilets
Infra <unknown> Yes 8 Yes belkin.7ce
Infra g Yes 4 Yes paul landow
Infra <unknown> Yes 20 Yes China
Infra <unknown> Yes 24 Yes DeSanti
Infra g No 50 Yes (Unnamed Network)
Infra g No 22 Yes dlink
Infra <unknown> Yes 10 Yes Verizon MIFI4510L 4798 Secure
List of preferred networks: 5 item(s)
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: ZRDD2
SSID: ZRDD2
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: GMANNET
SSID: GMANNET
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Conference Rm
SSID: Conference Rm
SSID length: 13
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: rntdnet
SSID: rntdnet
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Connection ID 4
Connection started at: 2012-09-18 14:50:08-279
Auto Configuration ID: 3
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): Yes
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 04-c5-a4-80-fc-50
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 2
Number of security packets sent: 1
Security attempt status: Success
Information for Auto Configuration ID 2
List of visible networks: 40 item(s) total, 40 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> No 22 Yes linksys
Infra <unknown> Yes 85 Yes MRB LLC
Infra <unknown> Yes 22 Yes belkin.be1
Infra <unknown> No 32 Yes AquaDeer-guest
Infra <unknown> Yes 64 Yes the ridge by apple
Infra <unknown> No 74 Yes MsPub
Infra g Yes 60 Yes mercer
Infra <unknown> Yes 24 Yes Chick-Fil-A
Infra <unknown> Yes 86 Yes (Unnamed Network)
Infra <unknown> Yes 38 Yes medialink
Infra g Yes 36 Yes Matt and Heather
Infra <unknown> Yes 40 Yes Belkin.442B
Infra g Yes 62 Yes sjslinksys
Infra g Yes 30 Yes Cubs
Infra g Yes 95 Yes (Unnamed Network)
Infra <unknown> Yes 24 Yes SG Roi
Infra <unknown> Yes 28 Yes Heliman
Infra <unknown> Yes 20 Yes Jenny lake's Guest Network
Infra <unknown> Yes 81 Yes radiofinger
Infra <unknown> Yes 10 Yes AquaDeer
Infra <unknown> Yes 32
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: Problem found
Issue referred to: L2Sec Helper Class
Root cause:
Windows could not connect to "Acrtek-WPA2"
You can try to connect again.
Repair option:
Reset your wireless network adapter
This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
Diagnostics Information (L2sec Helper Class)
Details about L2Sec Helper Class diagnosis:
For complete information about this session see the Wireless Diagnostic Informational Event.
Helper Class: Layer2 Security
Initialize Status: Success
Result of diagnosis: Problem found
Issue referred to: EAP Helper Class
Root cause (EAP):
Network authentication failed\nWindows doesn't have the required authentication method to connect to this network.
Detailed root cause:
EAP failed
Workaround for hypothesis: Contact the network administrator for "Acrtek-WPA2"
EAP workaround: Contact your network administrator\nWindows needs to be configured to use the authentication method required for this network.
Information for connection being diagnosed
Interface GUID: {5bab8bfe-12d7-4e0c-a46b-efc490047802}
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security enabled: Yes
Connection ID: 3
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Yes
Pre-Association and association status: Success
Security and Authentication:
Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
Configured Encryption type: CCMP (AES)
Security connect status: Fail 0x00050005
Number of security packets received: 4
Number of security packets sent: 3
802.1X protocol: Yes
Authentication Identity: User only
IAS Server engaged: Yes
EAP Method supported by IAS Server: Unknown
EAP type: 25
EAP Error: 0x40420016
Number of 802.1X restarts: 1
Number of 802.1X failures: 1
802.1X status: Fail 0x00050005
Key exchange initiated: No
Unicast keys received: No
Multicast keys received: No
Network Diagnostics Log
File Name: A20D3467-8AD4-483E-91F4-9EC5E18AA1F9.Diagnose.0.etl
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: ACCRETIVE-SW
Windows Version: 6.1
Architecture: amd64
Time: Tuesday, September 18, 2012 2:50:09 PM
Any help would be greatly appreciated.Hello Mr. Wells,
Thank you for your question.
However, the Small Business Support Community is limited to Cisco Small Business Products, and the Aironet products are considered as a Enterprise level devices.
I recommend you to post this question on the on the correct forum, in order to get a better response.
You can move your post using the Actions panel on the right.
Best regards,
Diego Rodriguez
Cisco Small Business Community Engineer -
Windows 8.1 laptops losing connect to network share
Good Morning,
We have a few laptops that seem to be able to connect to our network file share and then al of a sudden, its unable to find or access this file server. Trying to isolate what the issue could be. I am going through GPO setting to see if something
is misconfiguration. I know with Windows 7 there used to an excel spreadsheet that explained what settings did what for different systems. The logs do not seem to be providing much help.Neeskokotywak,
If you haven’t already, try connecting to your share by IP address.
If this works and stays connected, it’s almost certainly DNS issues that you’re having.
It’s also worth trying a few commands on the laptops experiencing these issues.
Press your Windows key and X simultaneously and select Command Prompt (Admin).
Make sure to choose the Admin option as you’ll need elevated privileges for some of these commands.
Enter the following commands:
ipconfig/release
ipconfig/renew
ipconfig/flushdns
netsh winsock reset
You didn’t mention what method you were using to connect to your file share but more information on creating a shortcut to your network share can be found on
this webpage. I hope this helps!
Mike
Windows Outreach Team – IT Pro -
Wirelessly Connected to Home Hub 3, Cannot Get Int...
Hello,
BT Infinity installed on 6th June Home Hub 3 (type B). Previously on BT Broadband.
One laptop computer connects to the hub but will not connect to the Internet wirelessly (connects wired). Running Windows 7. Cannot surf, Skype.
Have been on to tech support (for hours!) they tried all the usual (change channel, update drivers, took control of laptop remotely, everything possible done).
Still not working, although did get a very brief sporadic connection.
Computer in question (Samsung Netbook, "n" connection) worked perfectly on old BT Broadband, works out of the house on wifi connections.
Has anyone had this problem? Are there any solutions?
Thanks.Hi guys you most likely have this solved already but just incase I have recently encountered the same problem with my 'netbook'
I have tried everything from installing new drivers to creating a 'disable' registry key for IPV6 .. The way I solved this and hope it works for you was...
Go to you your sharing point and open wireless network connection.
Click properties
In the dialogue box uncheck 'internet protocol version 6 (tcp/ipv6)
Then above it click 'configure'
Another dialogue box will open informing you that you have made changes.
Click 'yes'
This will open up in my case 'RealTek' driver.
Click on 'advanced' tab
'Wireless mode'
Go to right hand side of dialogue box and select 'value' drop down box
Select 'IEEE 802.11b/g'
These deselects the 'n' router aspect as I believe our network adapters can't function with this.
Now click 'ok'
Let computer re-connect to router.
Now try opening web pages.
Problem solved (",)
Hope this helps guys.
If you want to disable the IPV6 through registry I will put up details on how to do this but I believe this should suffice. -
I have a sony laptop with window 7 64 bit initially which I upgraded to windows 8 64 bit. But due to formatting later, I had to reinstall the windows and this time I installed windows 8 32 bit. Now I have tried installing iTunes for 64 bit windows 8 as well as 32 bit Windows 8 but none of them is getting installed. The message I get is, "this programme is not compatible for your pc" (or words to that affect since I dont remember the exact words but this is the meaning).
Can some body send me the link to the right file please. I need iTunes to transfer files from my iPod and iPhone to my laptop.
RegardsHi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
When starting Window XP on my laptop (which was connected, in the past, in a wi-fi network now no more available) appears immediatly this allert: "iTunes Helper was not installed correctly. Please reinstall iTunes. ERROR 7."
Reistallation of older or up to date iTunes versions is impossible because: "Installation package iTunes.msi is located on a network resource not available" and because "It is impossible to remuove thew previous verson of iTunes. Impossible fto find the path."
Someone can help me ???
Thank,
GeraldTake a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Connecting my officejet j4580 to my wireless sony laptop
trying to connect my wireless sony laptop with windows 7 system to my officejet j4580 all in one...error message is "no connection. not connected to computer" where am i supposed to plug in my j4580 usb cord? the router or laptop?
Hi,
Based on the following link, your printer ONLY has USB connection therefore you have to connect it to your laptop
http://h10010.www1.hp.com/wwpc/ca/en/sm/WF06b/18972-18972-238444-3328086-3328086-3645081-3645101.htm...
HP ePrint
No
Standard connectivity
1 Hi-Speed USB 2.0
Optional connectivity
None
You have to buy more hardware to be able to put the printer to your home network.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
So everything on this page relates to Apple products. I am running a Sony laptop with Windows and as soon as I install iCloud desktop iTunes has stopped working. The only time I ever needed it. GREAT! Do you do this on purpose?
The latest version of iTunes tends to act up occassionaly. See this support document http://support.apple.com/kb/HT1923 and remove and reinstall iTunes. This will not affect your music library, apps or other content in iTunes. Make sure you follow the steps exactly.
Also, just copying the ringtone will not get it into your phone. iPhone ringtones have an extension of m4r, and you have to first take the Media player file and covert it to an AAC version. From there you need to change the extension from m4a to m4r. If you cannot see file extensions in Windows Explorer, which is actually the default action, go into Organize>Folder and search options, then hit the View tab, and then remove the checkmark by hide file extensions from known file types. After you have created the m4a version and changed the file extension, you can double-click on it and it should show up in the Tones folder in iTunes. From there, sync the phone and it should show up in the list of ringtones. -
IMac connects but windows laptops stopped connecting
[This ismy first post, sorry if i don't have the rules and/or etiquette down...]
My setup is:
- Airport Extreme hooked up to DSL speedstream modem with SBC
- Win XP laptop w/built in wifi
- Win ME laptop w/wifi card (aerolan/asante)
- iMac G4
- Airport Express (to extend the range of my extreme)
Sorry this is a long story...my network was working fine but my Win XP laptop has had flakey wifi problems so one day i tried to connect my DSL modem directly into the laptop. This actually made my DSL connection to stop working. A tech support call and some new settings fixed that problem, but then my airport extreme wouldn't work. Here's the scoop:
- I thought I was supposed to hook the DSL modem to the WAN port (circle of dots), but i kept getting a "no ppoe server has been found for the specified service" error.
- When i hook it up the the LAN port (arrow), though, i can get an internet connection from my iMac (??), but neither of my laptops can connect. My XP can see my home network but can't connect to it. At one point i was able to actually connect to the network (when I plugged in my airport express, and at that time there was a different base stn id in my internet connect app), but could not establish an internet connection (browser failed). My wife's Win ME sees a network and my base station id from the Internet Connect window shows up in the wifi network dialog, which i think means it is talking to the base station, but again, can't get to the internet through my browser or mail app.
One odd piece of the puzzle is that I can't get the base station to appear in the Select Base Station menu in the Airport Admin Utility. I saw it at one point i think when i had it hooked up with the WAN port. Finally, i don't know if this matters but i noticed my base station ID in the Internet Connect app is different than my Airport ID in the Network Airport panel. I was wondering if it got stuck on my Airport Express, but i can't get that to show up in my airport admin utility either. I tried to get the second base stn id to show up in the internet connect app but now it seems to stick on the Extreme ID.
I've tried a soft reset and also powering off everything for five minutes, but that doesn't seem to help. In some screen i saw the IP address (10.64.64.64). I tried clicking "other" and entering the password "public" (i googled somewhere that that was the default, though it's possible i entered a password and forgot it).
Can anyone help...???I just wanted to clarify that when i said hooked "it" up to the LAN port i meant that I hooked up my DSL modem to the LAN port (which, again, seems wrong to me...) but doing this was able to wirelessly establish an internet connection on my G4 via the Airport.
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