Windows 7 SP1 Installation Error - 0x80070002 - ERROR_FILE_NOT_FOUND

Hi,
I use Windows 7 Professional x64. I installed Readiness tool. It was completed successfuly.
CheckSUR.persist
Summary:
Seconds executed: 597
 No errors detected
When I try to install Win7 Service Pack 1 (standalone installer), I get File not found error (0x80070002 - ERROR_FILE_NOT_FOUND). In CBS log, I see this error entry:
  Info                  CBS    Failed to find file: x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85\Firewall.cpl [HRESULT
= 0x80070002 - ERROR_FILE_NOT_FOUND]
I checked whether Firewall.cpl exists in SP1 or not. When SP1 installer gave error message, I didn't close SP1 window (in order to avoid cleanup). I copied
windows6.1-KB976932-X64.cab file from temporary folder which was created by SP1 installer. I extracted this cab file to new folder by 7-Zip program. I looked into this folder.
I found x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85
folder that mentioned in CBS log. Firewall.cpl file didn’t exist in this folder.
Finally, I see that Firewall.cpl file doesn’t exist in required location in SP1 standalone installer
How can I solve the problem?
Thank you
CBS Log Details:
2011-04-04 19:57:19, Info                  CBS    Exec: Staging Package: Microsoft-Windows-RemoteFX-VM-Setup-LanguagePack~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514,
Update: INF_ts_wpdmtp, PinDeployment: amd64_synth3dvsc.inf-languagepack_31bf3856ad364e35_6.1.7601.17514_tr-tr_dcea92f58067a8c3
2011-04-04 19:57:40, Info                  CBS    Failed to find file: x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85\Firewall.cpl
[HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CBS    Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CBS    Failed to gather all missing files for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT
= 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CSI   
0000000e@2011/4/4:16:57:40.453 CSI Transaction @0x1253f30 destroyed
2011-04-04 19:57:40, Error                 CBS    Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CBS    Perf: Stage chain complete.
2011-04-04 19:57:40, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Error                 CBS    Failed to process Multi-phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CBS    WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status:
0x80070002, failure source: Stage, start state: Resolved, target state: Staged, client id: SP Coordinater Engine
2011-04-04 19:57:40, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:40, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2011-04-04 19:57:40, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without
it...
2011-04-04 19:57:41, Info                  CBS    Reboot mark refs: 0
2011-04-04 19:57:41, Info                  CBS    SQM: Reporting package change for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current:
Resolved, pending: Default, start: Resolved, applicable: Installed, target: Staged, limit: Staged, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: SP Coordinater Engine, initiated offline: False, execution
sequence: 314, first merged sequence: 314
2011-04-04 19:57:42, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514,
session id: 101457923, sample type: Standard
2011-04-04 19:57:42, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2011-04-04 19:57:42, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514,
current: Resolved, original: Resolved, target: Staged, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: SP Coordinater Engine, initiated offline: False, execution sequence: 314, first merged sequence: 314
2011-04-04 19:57:42, Info                  CBS    SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-04-04 19:57:42, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-04-04 19:57:42, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514,
session id: 101457924, sample type: Standard
2011-04-04 19:57:42, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2011-04-04 19:57:42, Info                  CBS    Enabling LKG boot option
2011-04-04 19:57:42, Info                  CBS    Restored system sleep block state: 0x80000000
2011-04-04 19:57:42, Info                  CBS    SPI: Error callback - 0x80070002
2011-04-04 19:57:42, Info                  CBS    Exec: Processing complete.  Session: 30143207_2763256607, Package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
[HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:42, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:42, Info                  CBS    Session: 30143207_2763256607 finalized. Reboot required: no [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2011-04-04 19:57:42, Error                 CBS    SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80070002
2011-04-04 19:57:42, Error                 CBS    SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80070002
2011-04-04 19:57:42, Error                 CBS    SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
hr=0x80070002

From the CheckSUR log, I find one error regarding atiilhag.inf has been fixed. Please run SFC and the update readiness tool again until the logs give the all clear.
From CBS log, I notice the following error message.
"Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SPReview. er=0x2"
I suggest booting in Safe Mode and take the ownership of the registry.
1. Click Start -> type
regedit in the search box and press Enter.
2. Navigate to the following registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup]
3. Right click
Setup folder, choose permission, add everyone account into list with full permission.
4. Click
Advanced button, select the option for Replace all child object permissions with inheritable permission form this object.
After that, reboot in Safe Mode and run Standalone installer again to check the result. If the issue persists, I think the best efficient way is in-place.
In-place upgrade
http://support.microsoft.com/kb/2255099
http://www.sevenforums.com/tutorials/3413-repair-install.html
Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Thanks & Regards
Mark Louis

Similar Messages

  • Windows 7 SP1 installation failing. Error code 800F0816

    I've had same problem as Rossigno : 
    Windows 7 SP1 installation keeps failing. Error code 800F0816. Package KB976932 is downloaded successfully but on reboot, windows doesn't start but only in Safe-mode and after System Restore. I run Windows 7 Professional. I've also run KB947821.
    )

     I've tried the following:
    Renamed SoftwareDistribution to SoftwareDistrbutionOld
    Then installed SP1windows6.1-KB976932-X86.exe from :http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda 
    None of these suggested remedies have helped
    Before that I've run System File Checker, result: Windows Resource Protection did not find any integrity violationts
    newest log files:http://cid-5c2db66d44dcf55f.office.live.com/self.aspx/Collected%20Log%20Files3/Collected%20Log%20Files3.zip 
    After tried the following:
    Stopped wuauserv and crypto services, deleted the “%windir%\softwaredistribution” directory and restarted the services
    Deleted complitly Norton antivirus
    then again installed SP1
    Any suggestions on how I can find the cause of this? 

  • Windows 2008 r2 sp1 installation error 0x800f081f

    I have two servers that are nearly identical running Windows 2008 R2.  Both are Hyper-V hosts.  I have applied SP1 to one of them, but am having problems getting SP1 to install on the 2nd one.  The downloaded installation fails with 0x800f081f. 
    I have found
    posts that refer to the Remote Server Administration Tools (RSAT) but since this is NOT Windows 7 and I have not installed the RSAT tools, I am at a loss.
    I have also found
    this thread that seems to be similar to my issue, except the O/S is Windows 7 instead of Windows 2008 R2.
    I can see the failure in the CBS.log file, but don't know how to troubleshoot this problem.
    2011-03-03 21:38:06, Info                  CBS    Calling client to resolve source, cannot find file 'TsUsbGD.sys' at path: \\?\C:\Windows\Servicing\Packages\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_9872c8452ac8f816\TsUsbGD.sys
    2011-03-03 21:38:06, Error                 CBS    Exec: Failed to pre-stage package: Package_for_KB976933~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514, file: TsUsbGD.sys,
    source: \\?\C:\Windows\Servicing\Packages\amd64_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_9872c8452ac8f816\TsUsbGD.sys, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Info                  CBS    Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Info                  CBS    Failed to gather all missing files for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT
    = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Info                  CSI    0000000e@2011/3/4:03:38:06.785 CSI Transaction @0x3316be0 destroyed
    2011-03-03 21:38:06, Error                 CBS    Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Info                  CBS    Perf: Stage chain complete.
    2011-03-03 21:38:06, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Error                 CBS    Failed to process Multi-phase execution. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
    2011-03-03 21:38:06, Info                  CBS    WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status:
    0x800f081f, failure source: Stage, start state: Staged, target state: Staged, client id: SP Coordinater Engine
    2011-03-03 21:38:06, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2011-03-03 21:38:07, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
    2011-03-03 21:38:07, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without
    it...
    I have also attempted an SP1 installation using Windows Update, but it fails, too.
    I have installed the
    System Update Readiness Tool with no change in the outcome.
    I have run sfc /scannow with no effect.
    Can anyone assist?
    Thanks...Russ

    Hi,
    I have exact the same problem.
    After installing SP1 Windows 2008 R2 through windows update i can not start server manger..
    System Update Readiness Tool
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 11.0
    2011-03-15 12:29
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    (f)    CBS Watchlist Package Missing    0x80070002    Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0    Package_7_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1   
    Package registry presence failed, possibly an orphaned package on package watchlist
    Checking Component Watchlist
    (f)    CBS Watchlist Component Missing    0x80070002    amd64_microsoft-windows-upnpcontrolpoint_31bf3856ad364e35_0.0.0.0_none_b2c7ff753148df7e    Package_7_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1   
    Package registry presence failed, possibly an orphaned package on package watchlist
    (f)    CBS Watchlist Component Missing    0x80070002    amd64_microsoft-windows-upnpcontrolpoint_31bf3856ad364e35_0.0.0.0_none_b2c7ff753148df7e    Package_7_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1   
    Package registry presence failed, possibly an orphaned package on package watchlist
    (f)    CBS Watchlist Component Missing    0x80070002    x86_microsoft-windows-upnpcontrolpoint_31bf3856ad364e35_0.0.0.0_none_56a963f178eb6e48    Package_7_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1   
    Package registry presence failed, possibly an orphaned package on package watchlist
    (f)    CBS Watchlist Component Missing    0x80070002    x86_microsoft-windows-upnpcontrolpoint_31bf3856ad364e35_0.0.0.0_none_56a963f178eb6e48    Package_7_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1   
    Package registry presence failed, possibly an orphaned package on package watchlist
    Checking Packages
    Checking Component Store
    Summary:
    Seconds executed: 387
     Found 5 errors
      CBS Watchlist Package Missing Total count: 1
      CBS Watchlist Component Missing Total count: 4

  • Installation error: 0x80070002

    Hi
    I installed Windows 8.1 Pro with Media Center Update and I noticed that, in the C:\Windows\Panther directory, there is the setuperr.log file that contains the following error:
    CBS Failed to load Session:1752_579012765 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    How come?
    Thanks
    Bye
    Balubeto

    Hi,
    According to the error message:
     Failed to open package file:
    \\?\C:\Windows\Servicing\Sessions\1752_579012765.xml [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    That's to say installation process failed to found the filie 1752_579012765.xml which locate at C:\Windows\servicing\Sessions.
    Please check if this file exists and make sure Windows update was installed to be latest.
    On the other hand, try to use SFC /cannow command to fix system componments.
    If no use, using DISM /Online /Cleanup-Image /RestoreHealth instead.
    Roger Lu
    TechNet Community Support
    I tried to run
    the two commands listed
    above and
    to update the system with
    Windows Update but,
    in the directory indicated
    by you, there are
    these files:
    Il volume nell'unit… C non ha etichetta.
    Numero di serie del volume: CE3C-A823
    Directory di C:\Windows\servicing\Sessions
    04/03/2015 11:00 <DIR> .
    04/03/2015 11:00 <DIR> ..
    03/03/2015 19:56 997 30430691_3220579442.back.xml
    03/03/2015 19:56 1.610 30430691_3220579442.xml
    03/03/2015 19:56 637 30430691_3515573681.back.xml
    03/03/2015 19:56 896 30430691_3515573681.xml
    03/03/2015 19:56 1.117 30430691_3528704471.back.xml
    03/03/2015 19:56 1.848 30430691_3528704471.xml
    03/03/2015 19:56 637 30430691_3549015562.back.xml
    03/03/2015 19:56 896 30430691_3549015562.xml
    03/03/2015 19:57 1.005 30430691_3560886140.back.xml
    03/03/2015 19:57 1.626 30430691_3560886140.xml
    03/03/2015 19:57 1.617 30430691_3567135699.back.xml
    03/03/2015 19:57 2.840 30430691_3567135699.xml
    03/03/2015 19:57 637 30430691_3606044115.back.xml
    03/03/2015 19:57 896 30430691_3606044115.xml
    03/03/2015 19:57 637 30430691_3616360117.back.xml
    03/03/2015 19:57 896 30430691_3616360117.xml
    03/03/2015 19:57 1.357 30430691_3627138915.back.xml
    03/03/2015 19:57 2.324 30430691_3627138915.xml
    03/03/2015 19:57 757 30430691_3651200463.back.xml
    03/03/2015 19:57 1.134 30430691_3651200463.xml
    03/03/2015 19:57 1.747 30430691_3665107681.back.xml
    03/03/2015 19:57 3.098 30430691_3665107681.xml
    03/03/2015 19:57 761 30430691_3691982569.back.xml
    03/03/2015 19:57 1.142 30430691_3691982569.xml
    03/03/2015 19:57 1.859 30430691_3709173339.back.xml
    03/03/2015 19:57 3.320 30430691_3709173339.xml
    03/03/2015 19:57 1.501 30430691_3757605588.back.xml
    03/03/2015 19:57 2.610 30430691_3757605588.xml
    03/03/2015 19:57 757 30430691_3785417007.back.xml
    03/03/2015 19:57 1.134 30430691_3785417007.xml
    03/03/2015 19:57 1.477 30430691_3798387802.back.xml
    03/03/2015 19:57 2.562 30430691_3798387802.xml
    03/03/2015 19:57 4.945 30430691_3817296035.back.xml
    03/03/2015 19:57 9.442 30430691_3817296035.xml
    03/03/2015 19:57 757 30430691_3879171760.back.xml
    03/03/2015 19:57 1.134 30430691_3879171760.xml
    03/03/2015 19:57 3.183 30430691_3894323850.back.xml
    03/03/2015 19:57 5.946 30430691_3894323850.xml
    03/03/2015 19:57 11.364 30430691_3946203096.back.xml
    03/03/2015 19:57 22.176 30430691_3946203096.xml
    03/03/2015 19:58 12.909 30430691_4154325336.back.xml
    03/03/2015 19:58 25.242 30430691_4154325336.xml
    03/03/2015 20:02 10.566 30430692_1990772483.back.xml
    03/03/2015 20:02 20.594 30430692_1990772483.xml
    03/03/2015 19:58 756 30430692_447176941.back.xml
    03/03/2015 19:58 1.133 30430692_447176941.xml
    03/03/2015 19:59 1.116 30430692_459827531.back.xml
    03/03/2015 19:59 1.847 30430692_459827531.xml
    03/03/2015 19:59 756 30430692_477648100.back.xml
    03/03/2015 19:59 1.133 30430692_477648100.xml
    03/03/2015 19:59 876 30430692_489989021.back.xml
    03/03/2015 19:59 1.371 30430692_489989021.xml
    03/03/2015 19:59 876 30430692_500296221.back.xml
    03/03/2015 19:59 1.371 30430692_500296221.xml
    03/03/2015 19:59 756 30430692_512639625.back.xml
    03/03/2015 19:59 1.133 30430692_512639625.xml
    03/03/2015 19:59 636 30430692_525920740.back.xml
    03/03/2015 19:59 895 30430692_525920740.xml
    03/03/2015 19:59 636 30430692_539520886.back.xml
    03/03/2015 19:59 895 30430692_539520886.xml
    03/03/2015 19:59 760 30430692_549671399.back.xml
    03/03/2015 19:59 1.141 30430692_549671399.xml
    03/03/2015 19:59 1.500 30430692_568112363.back.xml
    03/03/2015 19:59 2.609 30430692_568112363.xml
    03/03/2015 19:59 1.372 30430692_594984520.back.xml
    03/03/2015 19:59 2.355 30430692_594984520.xml
    03/03/2015 19:59 2.464 30430692_624203102.back.xml
    03/03/2015 19:59 4.521 30430692_624203102.xml
    03/03/2015 19:58 10.590 30430692_64827673.back.xml
    03/03/2015 19:58 20.642 30430692_64827673.xml
    03/03/2015 19:59 1.984 30430692_661706953.back.xml
    03/03/2015 19:59 3.569 30430692_661706953.xml
    03/03/2015 20:12 7.096 30430693_4031446487.back.xml
    03/03/2015 20:12 7.259 30430693_4031446487.xml
    03/03/2015 20:12 18.914 30430693_4159407406.back.xml
    03/03/2015 20:12 19.077 30430693_4159407406.xml
    04/03/2015 10:54 1.477 30430693_4290188777.back.xml
    04/03/2015 11:00 1.779 30430693_4290188777.xml
    04/03/2015 10:54 1.000 30430694_136314967.back.xml
    04/03/2015 11:00 1.302 30430694_136314967.xml
    03/03/2015 20:14 2.322 30430694_1370848728.back.xml
    03/03/2015 20:14 2.516 30430694_1370848728.xml
    04/03/2015 10:55 21.670 30430694_138815041.back.xml
    04/03/2015 11:00 21.972 30430694_138815041.xml
    04/03/2015 10:55 3.187 30430694_1437106191.back.xml
    04/03/2015 11:00 3.489 30430694_1437106191.xml
    04/03/2015 10:55 1.493 30430694_1488036397.back.xml
    04/03/2015 11:00 1.795 30430694_1488036397.xml
    03/03/2015 20:15 764 30430694_1491319082.back.xml
    03/03/2015 20:15 927 30430694_1491319082.xml
    04/03/2015 10:56 20.511 30430694_2078351178.back.xml
    04/03/2015 11:00 20.813 30430694_2078351178.xml
    03/03/2015 20:16 1.001 30430694_2266477358.back.xml
    04/03/2015 11:00 1.303 30430694_2266477358.xml
    03/03/2015 20:16 1.008 30430694_2283975817.back.xml
    04/03/2015 11:00 1.310 30430694_2283975817.xml
    03/03/2015 20:16 762 30430694_2299139147.back.xml
    04/03/2015 11:00 1.064 30430694_2299139147.xml
    04/03/2015 10:56 2.189 30430694_34127385.back.xml
    04/03/2015 11:00 2.491 30430694_34127385.xml
    03/03/2015 20:13 5.813 30430694_371784173.back.xml
    03/03/2015 20:13 5.976 30430694_371784173.xml
    03/03/2015 20:18 2.428 30430694_3777111658.back.xml
    04/03/2015 11:00 2.730 30430694_3777111658.xml
    03/03/2015 20:18 762 30430694_3831171183.back.xml
    04/03/2015 11:00 1.064 30430694_3831171183.xml
    03/03/2015 20:18 2.349 30430694_3840544285.back.xml
    04/03/2015 11:00 2.651 30430694_3840544285.xml
    03/03/2015 20:19 762 30430694_3867106109.back.xml
    04/03/2015 11:00 1.064 30430694_3867106109.xml
    03/03/2015 20:19 1.984 30430694_3876636293.back.xml
    04/03/2015 11:00 2.286 30430694_3876636293.xml
    03/03/2015 20:19 1.000 30430694_3901487244.back.xml
    04/03/2015 11:00 1.302 30430694_3901487244.xml
    03/03/2015 20:19 2.314 30430694_3915228816.back.xml
    04/03/2015 11:00 2.647 30430694_3915228816.xml
    03/03/2015 20:19 1.714 30430694_3932579051.back.xml
    04/03/2015 11:00 2.016 30430694_3932579051.xml
    03/03/2015 20:19 1.984 30430694_3948354045.back.xml
    04/03/2015 11:00 2.286 30430694_3948354045.xml
    03/03/2015 20:19 1.000 30430694_3975700857.back.xml
    04/03/2015 11:00 1.302 30430694_3975700857.xml
    03/03/2015 20:19 762 30430694_3989916926.back.xml
    04/03/2015 11:00 1.064 30430694_3989916926.xml
    03/03/2015 20:19 762 30430694_4002112487.back.xml
    04/03/2015 11:00 1.064 30430694_4002112487.xml
    03/03/2015 20:19 1.000 30430694_4022263678.back.xml
    04/03/2015 11:00 1.302 30430694_4022263678.xml
    03/03/2015 20:19 1.238 30430694_4036644169.back.xml
    04/03/2015 11:00 1.540 30430694_4036644169.xml
    03/03/2015 20:19 3.436 30430694_4056485018.back.xml
    04/03/2015 11:00 3.738 30430694_4056485018.xml
    03/03/2015 20:19 2.222 30430694_4117578193.back.xml
    04/03/2015 11:00 2.524 30430694_4117578193.xml
    03/03/2015 20:19 4.388 30430694_4154300344.back.xml
    04/03/2015 11:00 4.690 30430694_4154300344.xml
    03/03/2015 20:19 20.460 30430694_4198832257.back.xml
    04/03/2015 11:00 20.762 30430694_4198832257.xml
    04/03/2015 10:56 1.000 30430694_491472021.back.xml
    04/03/2015 11:00 1.302 30430694_491472021.xml
    03/03/2015 20:13 883 30430694_571323891.back.xml
    03/03/2015 20:13 1.077 30430694_571323891.xml
    03/03/2015 20:13 1.064 30430694_576795556.back.xml
    03/03/2015 20:13 1.258 30430694_576795556.xml
    04/03/2015 10:56 2.706 30430694_631629659.back.xml
    04/03/2015 11:00 3.008 30430694_631629659.xml
    04/03/2015 10:56 2.080 30430694_660224824.back.xml
    04/03/2015 11:00 2.382 30430694_660224824.xml
    03/03/2015 20:14 102.929 30430694_714909841.back.xml
    03/03/2015 20:14 103.123 30430694_714909841.xml
    03/03/2015 20:20 1.007 30430695_167458211.back.xml
    04/03/2015 11:00 1.309 30430695_167458211.xml
    03/03/2015 20:20 1.237 30430695_203389255.back.xml
    04/03/2015 11:00 1.539 30430695_203389255.xml
    04/03/2015 11:00 4.175.645 Sessions.back.xml
    04/03/2015 11:00 4.175.645 Sessions.xml
    156 File 9.112.354 byte
    2 Directory 46.347.374.592 byte disponibili
    How come the
    1752_579012765.xml file is not there?
    Thanks
    Bye
    Balubeto
    I'm waiting for a solution to my problem?
    Thanks
    Bye
    Balubeto

  • Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

    I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4  and my operating system is windows 8.1.
    I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled  the HP folders.
    Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE  C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf   (that's the translation from Italian)
    I have tried endless times to install with the online software from the HP assistance (hppsdr.exe, hppiw.exe, ps5520_1315-1.exe, hpscan and doctor) but I always get the above error message, the system recognizes my printer, but gives the error message few seconds after starting installing it.
    If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
    thanks in advance fot your help.
    denise

    Hi @denig,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
    Please try the following solutions:
    Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).  
    Clean boot the computer. How to perform a clean boot in Windows.
    Make sure no antivirus programs are running. Turn Windows Defender on or off.
    Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this helps you resolve your issue, and have a good day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Envy 5640 - Windows Vista Driver Installation Error - Please Help

    Hi
    Having problems installing the supplied (and downloaded) driver for our new HP Envy 5640 on my daughters Sony Vaio running Vista.
    The printer is up and running and working perfectly on our iOS and OSX Mac devices.
    The PC can see and communicate with the Printer.
    But when I go to install the supplied (and the downloaded) driver/software it comes up with the following error:
    <<
    Install Failed
    The software required for your printer could not be installed.
    For more information click the Details button below.
    DETAILS...
    The unsuccessfull instalation will be cleaned up, and then you will be guided through searching for and applying a solution to this issue.
    >>
    Then when DETAILS... button pressed:
    <<
    Installation Error
    Key not valid for use is specified state.
    >>
    I haven't entered a key, nor a state? I'm in the UK.
    Any ideas?
    Thanks in advance
    Dave

    Hello there! Welcome to the forums @Stodgy70 
    I understand you're facing troubles when installing your Envy 5640 on a Windows Vista system.
    After researching the error you're receiving, I would suggest creating a new User Account on the computer and ensuring it has Administrator Privileges, and trying the installation again from there.
    Here is the direct link for you to download and install the printer on Windows Vista:
    HP ENVY 5640 e-All-in-One Printer series Full Feature Software and Drivers
    Please let me know the results, have a great weekend
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • "Windows cannot find the microsoft software license terms" Windows 8.1 Installation Error - Parallels

    I'm trying to install Windows 8.1 via Parallels on my Macbook Pro.
    I create a new VM and use the .ISO file and get the error: "Windows cannot find the microsoft software license terms. Make sure the installation sources are valid and restart the installation."
    I found this question was answered here: http://social.technet.microsoft.com/Forums/windows/en-US/b1021d66-9774-4b5b-b50b-ad860c5ecc89/windows-8-enterprise-rtm-installation-error?forum=w8itproinstall
    However, following the steps of the solution did not work for me. I created a blank VM and chose Windows 8.1. After this, it asks me to insert the installation disc. I cannot figure out how to use the .ISO as the source at this point. I tried copying and
    pasting the path to the file and dragging the file to the VM, but no luck.
    If there is a way I can install this without this error message or by somehow getting the path to the .ISO that'd be perfect.

    Hi,
    According to your description, I would like to confirm if you have unchecked the Express installation box.
    Be sure to uncheck 'Express Installation' when installing, otherwise Windows setup will fail with an error "cannot find license terms" and get stuck in a reboot cycle.
    I suggest you refer to the following link to use Parallels Desktop to install Windows 8.1.
    Using Parallels Desktop to install Windows and the dev tools on your Mac:
    http://msdn.microsoft.com/en-us/library/windows/apps/jj945424.aspx
    Regards,
    Kelvin hsu
    TechNet Community Support

  • Windows 8.1 x64 error 0x80070002 While System Restore

     Today, I downloaded a file while Widows Defender was updating and it did not warn me about a virus. Now when I try to open Widows Defender, it says Windows cannot find 'C:\Program Files\Windows Defender\MSASCui.exe' so I tried to restore. then when
    I click System Restore, it gives me Error 0x80070002. Also, when I try to find the file that caused all this, it shows up as an incomplete download then it deleted itself when I came back to my downloads folder.

    Hi
    Open up an elevated command prompt and type in the following: sfc /scannow
    Also look here for copies of the file:
    C:\windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6000.16386_none_5585eece5b4407f1
    C:\windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6000.16420_none_55c0ce805b18c568
    C:\windows\winsxs\x86_security-malware-windows-defender_31bf3856ad364e35_6.0.6000.20516_none_565b3cf37428e14b
    They are hidden folders so you must first change your folder options.
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Windows 8.1 Store error 0x80070002

    Hi all.
    First of all, I will link to this thread http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-store-error-0x80070002-comprehensive/2b0ed3e1-1835-4517-97dd-0a7abb6ef74c?page=3 where I have started fixing my error.
    Basically at the very beginning when I had this issue, I found out I couldn't open Windows Store or PC settings - it kept just closing immediately as soon as I opened it. I somehow managed to get back Store and PC settings through searching on the web through
    various methods. At about the same time, I realised the Metro Apps were not working. I uninstall and try to reinstall but error 0x80070002 prevents this from happening. There are now ugly black crosses in the bottom right corner of the tiles.
    In the above thread, I was told to run sfc /scannow and DISM tools
    Glad to say that sfc comes up clear and initially DISM highlighted missing .manifest files from KB2923768 and a missing jsproxy.dll file from the KB2887595 update - this is now solved after re-downloaded the updates from Microsoft and breaking it into .cab,
    .mum, .manifest files etc.
    So I thought after dealing with this errors by DISM, the Store would work. But unfortunately I'm still getting the 0x80070002 error.
    I saw this thread https://social.technet.microsoft.com/Forums/windows/en-US/c4147bcc-a430-43fe-b4e9-f999552568da/81-store-apps-wont-load
    And deleted the registry keys etc, XML files, ran the cmd and Powershell admin prompts but still to no avail!!
    Where do I go from here...?

    Hi,
    Regarding to the permission issue, you can refer to the following links for more information
    Win8: App: Modern: Apps fail to start if default registry or file permissions modified
    http://support.microsoft.com/kb/2798317
    and this blog:
    http://blogs.technet.com/b/ouc1too/archive/2014/07/22/windows-8-1-store-apps-won-t-open-or-close-immediately-when-logged-on-as-a-domain-user-make-it-stop.aspx
    Yolanda Zhu
    TechNet Community Support

  • IDES 46E with windows 2003 server Installation errors..

    Hi,
    Can some body help me in IDES 46E with windows 2003 server Installation?.I'm tired of installing with this combination on my desktop my env as follows.
    1.Windows 2003 Server
    2.JDK.142
    3.Oracle 9.0.2 with 7 patch
    4.IDES 46E
    Installed successfully Database and SAP but while exporting data in to tables then getting errors.
    Thanks in advance..
    Sreedhar

    Hi GreetZ,
    I opened the respective 3200,3300,and 3600 ports and I can access my router from outside home.I can also ping <IPAddress> and telnet<IPAddress> successfully.But I'm unable to telnet <IPAddress><space>3600 giving error..connection failed on port 3600 and same error for remaining ports too.Pls help me in fix this issue.
    Thanks for your replies..
    Sreedhar

  • Skype installation - Error 0x80070002

    Hi,
    I'm on build 9860, but Skype won't make me login, despite several attempts, restarts and shutting downs.
    So I've decided to uninstall it from PC Settngs and re-install it from the Store. Easy right?
    Well not, apparently I get this error 0x80070002, so I've downloaded the iFixit application from the Microsoft Website, but it didn't solve the problem.
    There are no downloadable content in Windows Update, so I kindly ask you if you have any suggestions to fix this problem.
    Thank you very much
    Giulio Vitali

    Hi SkullkidLink,
    Glad to hear that the desktop version works.
    The skype APP works at my side, Windows 10 Technical Preview 9860 version.
    If next time you encounter the same error, we may take a try with the steps mentioned in the follwoing article:
    Troubleshoot problems with an app
    Best regards
    Michael Shao
    TechNet Community Support
    I have updated some apps, some of them did, a couple don't, I assume I'll wait an update of the windows store.
    Skype it's not essential as an app right now, so I'll not create any more trouble and just wait, if something changes I'll update the topic, so that someone in the same condition as I am will find a solution :)

  • T410 Windows 7 x64 SP1 Installation Error

    Trying to install SP1 for Windows 7 x64 and each time after it reboots the PC during installation the SP installation reverts itself due to a failure.  Once I'm allowed to log in I get a windows saying Installation was not successful with an unspecified error and an error code: E_FAIL(0x80004005).  The PC hasn't even been configured yet and I'm trying to do the installation from the factory image.  I have tried installing it through Windows update and from the standalone installation file from the microsoft download center.  Neither works and I get the same message.

    Try this and see if it fixes it: http://support.microsoft.com/kb/2530477

  • Windows 7 Home Premium SP1 installation error. (Catastophic Failure) Error: E_UNEXPECTED(0x8000ffff)

    I installed a new hard drive and set it (the computer) back to factory defaults. Time to start updating everything. First stop Microsoft Update, automatic update does not work, tried to install SP1manually, and received the error in the title. So
    tried installing the Update Readiness tool and it also failed to install (error: 0xc8000247). So tried Windows update troubleshooter and it also comes back with an error with the following information; Error Code 0x8E5E0247  Source: Engine  User:
    Laird PC\Laird  Context: Restricted. I disabled antivirus and windows firewall, and tried again with no luck. What am I missing?  Thanks in advance for any help!

    Hello Blaine A. Laird,
    After upgrading to a new hard drive and resetting to factory setting, you have problems in Windows Update?
    Please try to reset Windows Update component .
    http://support.microsoft.com/kb/971058/en-us
    Please take a look at the reply from Jay - Man in the following thread similar to this issue.
    https://social.technet.microsoft.com/forums/windows/en-US/54066ae6-d318-4c09-96a0-316e573c9c37/windows-update-failed-error-code-0xc8000247
    Updated the Intel driver "Intel Rapid Storage Technology" and check if the issue still exists.
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • Windows 7 SP1 Installation Fails, Error 80004005

    CBS.zip: http://db.tt/Fqvhr8D
    E_FAIL 80004005. I am running on a MacBook through BootCamp with no extra peripherals. I have tried the troubleshooter and the Upgrade Readiness Tool. The only thing I can think of is that there is an HFS+ partition (read-only) on my harddrive,
    but I'm not sure how to disable it during the upgrade. 
    Thanks for your help.

    Yea, the Apple partition makes issues:
        CmdLine: [47]""C:\Windows\bfsvc.exe" C:\Windows\boot /nofonts"
    2011-02-24 02:32:54, Error      [0x018009] CSI    000005b0 (F) Done with generic command 53 (0x00000035); CreateProcess returned 0, CPAW returned S_OK
        Process exit code 15299 (0x00003bc3) resulted in success? FALSE
        Process output: [l:60 [60]"BFSVC: Failed to get system partition! Last Error = 0x3bc3
    0x3bc3 = 15299 =
    // MessageId: ERROR_SYSTEM_DEVICE_NOT_FOUND
    // MessageText:
    // The requested system device cannot be found.
    #define ERROR_SYSTEM_DEVICE_NOT_FOUND    15299L
    Do you have the 100MB boot partition?
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

  • Exchange 2013 SP1 Installation Errors I Cannot Resolve

    Good Afternoon All -
    Note:  I updated this post an hour after posting.  Still no solution, but please see updated info at end of this post)
    I'm trying to introduce Exchange into an existing, small environment.  The server I'm trying to install it onto is an SBS 2011 server (single server.)  Even though SBS comes with Exchange, I found out that it's installation was corrupted and someone
    had attempted to uninstall it before.  Yes, it's being installed onto a server with a DC.  I considered creating a Hyper-V VM on the server for Exchange, but thought it may be better to try to install directly onto server instead.
    Before I started, I made sure all Exchange data had been removed.  I checked for and deleted (if present) all Exchange-related objects in ADSI, ADU&C, files, and registry entries.
    When I try to install Exchange 2013 SP1, I get the below errors.  I know that some are easily resolved by installing pre-requisites - however - others aren't - especially the pending reboot one.  I've restarted the server many times when making
    changes or applying various updates and still get flagged to restart during installation.  I've tried the SBS 2011 repair disc as well, but had many issues with it.  In all honesty, the whole server needs to be wiped and re-installed, but
    cannot do at this point.
    Besides the errors below, I've zipped up the ExchangeSetupLogs folder and placed them in the link below.  Also below are system specs.  The only edit I made in them is a find/replace for server and domain name.
    ExchangeSetupLogs Folder
    System Specs
    Xeon E31270 3.4Ghz
    16gb RAM
    Windows Server 2011 SBS x64 (Domain Controller Role Installed & Used)
    C:\ - RAID 1 = 500gb
    D:\ - SATA HDD = 320gb
    E:\ - SATA HDD = 320GB
    Should I perhaps try to install to a VM on the server or think that would use too many unnecessary resources?
    Any help would be appreciated - Thanks!
    Error:
    This computer requires the update described in Microsoft Knowledge Base article KB2619234 (http://go.microsoft.com/fwlink/?LinkId=262359).
    Without this update, the Outlook Anywhere feature may not work reliably.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.Win7RpcHttpAssocCookieGuidUpdateNotInstalled.aspx
    Error:
    There is a pending reboot from a previous installation of a Windows Server role or feature. Please restart the computer and then
    run Setup again.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.PendingRebootWindowsComponents.aspx
    Error:
    The Windows component RSAT-Clustering isn't installed on this computer and needs to be installed before Exchange Setup can begin.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.RsatClusteringInstalled.aspx
    Error:
    This computer requires the Microsoft Unified Communications Managed API 4.0, Core Runtime 64-bit. Please install the software from
    http://go.microsoft.com/fwlink/?LinkId=260990.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.UcmaRedistMsi.aspx
    Error:
    An unsupported operating system was detected. Exchange Server 2013 Client Access, Mailbox, and Edge Transport server roles support
    Windows Server 2008 R2 SP1 or later and Windows Server 2012.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ValidOSVersion.aspx
    Warning:
    Installing Exchange Server on a domain controller will elevate the permissions for Exchange Trusted Subsystem to domain administrators.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.WarningInstallExchangeRolesOnDomainController.aspx
    Warning:
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2007 server roles have been detected
    in this topology. After this operation, you will not be able to install any Exchange 2007 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE12ServerWarning.aspx
    Warning:
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2010 server roles have been detected
    in this topology. After this operation, you will not be able to install any Exchange 2010 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE14ServerWarning.aspx
    Ben K.
    UPDATE
    I just tried fixing a few things and tried again.  Still no luck.  Below is what I changed as well as the errors received.  Only option was Retry.  Can I just not install it onto this environment?
    What I Changed
    Installed Unified Comm Managed API 4.0 (Required Uninstalling Speech Analysis app before it would install)
    Installed KB2619234 for Outlook Anywhere
    Installed 12 updates - Server fully patched
    Exchange Setup Errors
    Error:
    An unsupported operating system was detected. Exchange Server 2013 Client Access, Mailbox, and Edge Transport server roles support
    Windows Server 2008 R2 SP1 or later and Windows Server 2012.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ValidOSVersion.aspx
    Warning:
    Installing Exchange Server on a domain controller will elevate the permissions for Exchange Trusted Subsystem to domain administrators.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.WarningInstallExchangeRolesOnDomainController.aspx
    Warning:
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2007 server roles have been detected
    in this topology. After this operation, you will not be able to install any Exchange 2007 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE12ServerWarning.aspx
    Warning:
    Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2010 server roles have been detected
    in this topology. After this operation, you will not be able to install any Exchange 2010 servers.
    For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE14ServerWarning.aspx
    Thanks Guys -

    Hi,
    Agree. Windows Server 2011 SBS x64 can be the problem.
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

Maybe you are looking for

  • Error while sending email to external mail - Urgent

    Hi All, I am getting error while sending email with attachement. The Error code is 02. I am not able to identify the error. bold Please help me in solving this problem. Is it anything wrong with the code or Any Configuration with SCOT/SOST.bold the c

  • How to apply multiple paragraph styles to one sentence?

    I'm using paragraph styles but is not helpful because I'm trying to apply 2 different styles within the same sentence which is not working. To make it work I select the sentence, apply the style, for instance "xfont-regular" then I select the word wi

  • Quick REGEXP_LIKE Question

    Hi everyone, Had a very quick question: so I need to retrieve all records that have values in this format "type:123;target_id:456". Note that the numeric value can be 1-6 digits long for either type or target_id. Can someone please help me with the r

  • Unable to create timer - identifier expected? Why?

    Hi all, Given this code excerpt: private Timer mytimer; ActionListener taskPerformer = new ActionListener() { public void actionPerformed(ActionEvent evt) { //...Perform a task... mytimer = new javax.swing.Timer(progress_bar_refresh_delay,taskPerform

  • Help my n8 is frozen and wont work

    my n8 frozen yesterday and i have turned it off and on about 100 times to try and get it to work and i have reset the factory settings the phone is frozen it wont do anything wont let me read my message send message get into settings anything everyti