Windows 7 starter re-install disk

hi folks,
I had a bios issue a few weeks ago and sent my ideapad s10-3t t repair.  Bios issue was resolved , however, I cannot boot into windows 7. I tried to use one key recovery and it does not help either. I was wondering if they replaced new motherboard and system does not recognize it.
The problem is that I did not create a recovery disk before I sent it to repair.  Any idea how to resovle such issue?
Thanks,

So here is my tail... I have owned and loved my Lenovo laptops for years. In fact I have 6 laptops that are less than 3 years old.
When I saw the new S10-3t I wanted one. So I ordered it, waited a long time to get it. Received it two days ago and started playing with it.
The first thing I did was uninstall all the trial ware. I then found out how limited Window 7 starter is so I wanted to upgrade to a higher version. Before I do this I should create the restore media like any responsible owner. Well I didn't have an external DVD connected when I launched the Create factory default recovery disk, so it gave me an error saying it couldn't burn a DVD. I thought maybe it would build an ISO that I could just copy off. That was fine I will go grab my external DVD. But I noticed that I now have an extra drive showing up in my computer, and on that drive is all the restore image stuff.
I then connect the DVD drive and relaunched onekey. This time I get an error saying "The program cannot find the service partition.” So it won’t let me create a disk and the system restore button doesn't work.
I believe this is because the partition is suppose to be hidden and now it is present to windows.
Well I didn't want to try to "fix" my 2 day old computer, so I called tech support. Their answer was this. Yes it's broke. It is a software issue. I have two options, send it in for reimaging or get it replaced by sales.
I find this crazy for a software issue.
So I’m asking the community to help. Is anyone smarter than Lenovo's first level tech support and has a fix for this or could someone make me a copy of their backup DVD's (I would give you some money for Disk and shipping)? I know the second is "wrong" but so is sending in a laptop for a software bug. If Lenovo would sell me the media I would be happy, but they don't have media because this unit doesn't come with a DVD drive.
Thank you for any help with this!

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