Windows 7 Ultimate 64 Printing Problem

In the last few days I have had an issue with printing PDFs to an HP L7680. The job prints but only very large print and the very upper left of the document.
I have elminated the printer as the issue as I can print PDFs from another computer to that printer.
I upgraded to Windows 7 Ultimate 64 a month ago and did not have this problem until the last few days. I have not loaded or upgraded any new software other than the normal Windows updates. I reinstalled Acrobat 9.2 but the same problem exists.
Any ideas? Thanks

Hi fuyuch,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

I have a Macbook Air 2011. Can i run Bit-locker in Windows 7 Ultimate without any problems?

I have a Macbook Air 2011. Can i run Bit-locker in Windows 7 Ultimate without any problems?

montana girl wrote:
I purchased a MacBook AIr Nov. 2011 11" and current OS X 10.7.5. I read that I needed to update to Snow Leopard before I can update to Maverick, ...
Whatever you read was incorrect. You can upgrade directly to Mavericks. It is in the App Store and is free.
Snow Leopard predates the operating system you already have. That's the reason it will not install on your MacBook Air. You spent $20 needlessly for it, but it's yours to resell if you wish.

Windows 7 & PSE 8 printing problem

I have Windows 7 and just installed PSE 8. When I go to print in editor (select printer is correct)...and hit print.... The printer changes to wanting to send a fax. None of my other programs have a problem printing including CS5. I can print from the organizer. This is a new computer and printer/fax machine. I have spent hours trying different things to no avail. I have had several versions of PSE and always was able to print from the editor. Any suggestions?
Thank you.

I had exactly the same problem with the same configuration; WIN7 (64 bit) and PSE 8. After reading that deleting the FAX driver worked for you, I went to Control Panel > Devices and Printers. My printer/fax shows up as two separate devices: HP Photosmart Prem-Web C309n-s, and HP Photosmart Prem-Web C309n-s fax. I renamed the fax entry only, by inserting my initials at the front of the device name (before HP) ... et Voila!, PSE 8 can now find and print to the printer device rather than the fax device. This should allow you to select and use the fax device when desired, by any program.
To rename the device, go to Control Panel > Devices and Printers > Highlight the fax entry > Select the Toolbar's File entry > Select Printer properties > Select General Tab. You may rename the device name here, whereas the regular properties displays don't let you rename.
Thanks for asking the question, and posting your own resolution. I am sure that we are not alone with this issue.

Windows XP SP3 PDF Printing Problems

Hi!
i saw that there are some topics about problems with network printer after installing sp3
I have installed SP3 an the latest version of acrobat reader (yesterday) and have the same problem. Everytime i try to print, it says that there is no printer.
But there are printer. I can print via word, excel etc. But i cannot print pdfs.
It is similar with adobe professioal 6.0 and SP3
Do you have an idea?
thanks a lot

Since the issue occurs only when printing PDF files, you could try installing the latest version of Adobe Acrobat Reader from adobe.com.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP Compaq 6910P (Windows 7 Ultimate) DVD recognition problems (hard to describe)

I was playing a movie on my DVD player just fine, and I know the region was set to the DVD, but then a message in the middle of the movie after it had been playing for 40 minutes all of a sudden said the region wasn't. Turns out, when I went to the Device Manager and Windows Explorer and the Windows Media Player, it was like I didn't even have a DVD drive, as there was no mention of it in any of those. I restarted my computer, and was able to play the DVD again, but after about 5 minutes, the message came up saying wrong region, and again the computer doesn't recognize the DVD player.
What is going on and how can I fix it?

Hi,
Well, now it locks itself to one region. Nearly all DVD players (home theater systems) and play all DVD's but not computers due to computers can copy DVD's but the home players can't. Many people have tried to reset the region but I don't know how may successful. You have to live with the current region(locked) or try method mentioned in the following link:
http://h30434.www3.hp.com/t5/Desktop-CD-DVD-Reply-Only/How-To-Reset-DVD-Code-Region-Change-Back-to-Z...
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Photoshop CS4 Extended Windows 7 Epson XP310 Printing Problem

I went through the resetting preference file as most of the solutions suggest. But put my preferences back because it made no difference.
Photoshop print dialogue comes up fine when I'm printing a .jpg, or a .psd photograph in photoshop. The print dialogue box shows the correct printer, and it prints the picture.
I set up an avery label template so I could design labels in photoshop, and even if the template has been finished and changed to a .jpg, the "before you can perform printer related tasks such as page setup or printing a document you need to install a printer . . ." message appears at page setup or print.
I CAN open the document in Adobe 9 Professional, save it as a pdf, or save it as a pdf in photoshop or a .tiff and it prints fine in Adobe 9. Still won't print in Photoshop.
Any ideas? Thank you in advance . . .
Sharon

tronmexico wrote:
Isn't the Adobe forums to report the bugs ? Is there a special contact form for bugs ?
No... this is a USER TO USER forum, not Adobe support... only the space is provided by Adobe, for users to try to help other users
Go to http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform - do be
sure to include all information, so they may reproduce the problem

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

Is HP Smart Web Printing compatible with Windows 7 Ultimate 32 bit and Internet Explorer 8 and 9?

HP Smart Web Printing has been replaced with HP Smart Printing. It does support Windows 7 and IE 6 to IE9. See this page for information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer driver for my HP Photosmart 7550 to run on Windows 7 Ultimate 64 bit.

Hello anyone, I want to ask if there is a printer driver for my HP Photosmart 7550 printer to run on Windows 7 Ultimate 64 bit, the card readers are recognised but no drivers for the printer. My printer is fully functional and will still prints brilliant photographs but I now have a new computer and I can no longer use it.

Hi,
Please use this:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=72892&pr...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Error message "test page failed to print" in windows 7 ultimate 32 bits

I have installed printer a hp deskjet 1515 in windows 7 ultimate 32 bits and it is successfully installed, however when I tried to test print out there showed message "test page failed to print. Would you like to view the print troubleshooter
for assistance?". I tried to clicked Yes and running the troubleshooter until completed but the result still the same showed the same message above when test print again.
Please need assistance how to solve this problem
Thanks
Sopyan

Hi Sopyan,
On current situation, please refer to following steps and check if help us to troubleshoot this issue.
1. Please check if use the correct printer driver and also check if need to update it.
2. Please check if firewall was enabled or third-party security application ran. Please temporarily disable them and monitor the result.
3. Please use another administrator account to logon and print again, then check if this issue still exist.
4. Please open Event Viewer and check if find some relevant events or errors.
If any update, please feel free to let us know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows 8/8.1: Printer Offline Problems

Windows 8/8.1: Printer Offline Problems
Are you getting an error that your network or wireless printer is offline when you try to print?
When you print to your network printer, does it fail, and when you check the printer status it says Offline?
Do you have problems printing to your wireless printer after your PC has been asleep?
If you answered YES to any of the above questions, then you have a problem with your network printer being offline. After some investigation into this problem, we recommend updating windows. Run Windows update to check that your version of Windows 8 is up to date.
There are a few windows updates that may help with this problem
1) Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
2) Install this Microsoft patch for the WSD service. http://support.microsoft.com/kb/3000461
If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
Assign the printer a static IP address
An IP address is an Internet network address that the computer can use to communicate with the printer. Enter a static IP address to make sure that the wireless connection remains stable. Follow these steps to assign the printer a static IP address.
Get the printer IP address.
Press the Wireless button on the printer control panel to view the network settings.
Access the Network menu on the printer control panel.
Print a Network Configuration Page or Wireless Test Report page.
Once you have the printer's IP address, open a new web browser window or tab.
Type the IP address in your web browser's address bar, and then press Enter.
Make sure that you type the IP address into the browser's address box. If you type it into a tool bar search box, the EWS will not open.
If the message 'There is a problem with this website's security certificate' appears in the web browser when you try to open the embedded web server (EWS), or when you navigate within the EWS, click ' Continue to this website (not recommended)'.
note:
Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the EWS for your printer. If you encounter this error outside of your printer's EWS, your computer could be at risk.
If the browser fails to open the EWS after you click 'Continue to this website (not recommended)', refresh the browser window.
The Embedded Web Server (EWS) for the printer opens and confirms that the printer is on the same network as the computer.
In the EWS, click the Network tab.
In the Wireless section, click the Network Address (IP) or IPv6 configuration, depending on your network setup.
Click Manual IP, and then click Suggest a Manual IP Address. A manual IP address, Subnet Mask, and Default Gateway displays.
After the manual IP address populates, click Manual DNS Server.
note:
Keep a record of the manual IP address for reference.
On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses.
Method one: Use publicly available DNS server addresses
Configure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.
After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Method two: Get the network DNS information via your computer
Select your operating system, and then use the following directions to obtain the DNS server addresses.
Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.
When the command window opens, type ipconfig /all, and then press Enter. Information about the computer's network displays.
Scroll to and locate the DNS Server addresses.
In the EWS, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Print a test page to make sure that the printer's IP address is the same as you assigned.
Right-click the Start button () or the lower left corner of the screen, click Search, type HP and click your printer in the results. Click Utilities, and then click Update IP address to update the address in the software.
Adding a Wireless Network Printer using Control Panel
Go to Control Panel and choose Devices and Printers
Click on Add Printer
The PC will search the local network and display the network printers.
Choose the printer and select Next
The system will then try and auto select a compatible driver
Select the current driver and Click Next
The system will then ask for a name for the printer. The user can change the name and then click Next
The User can then choose to share the printer
The user can select to make this new printer the default and then click Finish.
The new printer is now setup but this printer may be using the In OS driver (Class) rather than the HP Full Function driver.
To change the printer to use the HP Full Function driver follow the following instructions. I would recommend changing the driver to the HP Full Function driver as the User can then use features such as Custom paper sizes.
Go back into Control Panel and choose devices and Printers, right click on the newly created printer and choose Printer Properties
Choose the Advanced Tab
Click on the driver section drop down and choose the Driver for the printer that does not have the words Class driver after it.
Click apply and then OK and the driver will be changed to the HP Full Function driver for the printer.
The user should try this configuration and see if they still experience problems.
Please Note:
DO NOT Remove the Original Printer Icon from Devices and Printers as the HP Printer Assistant will stop working.
JonW
I work for HP

I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
Your solution does not help me because I have tried to install Win8.1 and it failed.
I would just reinstall my printer but I have a long list of items in my print queque and I don't want to lose them.
Is there another solution?
Or is there a way I can save the print queue?
Mike

VB Script Problems with Windows Vista Ultimate

I have iTunes 7.0.2.16 and when i try to update it i keep getting a message that says:
"iTunes could not be installed becasue visual basic script (VB Script) is not installed or has been disabled. make sure VB Script is installed, turn off script blocking in anti-virus and personal firewall software, re-register VB Script, then install iTunes."
I even get this message when i try to unistall iTunes. I completly uninstalled my antivirus software and removed all firewalls, but i wasnt able to fix the problem.
I visited the iTunes and QuickTime for Windows cannot be installed without Visual Base Script (VBScript) section for help, however, it was unable to solve my problem.
I currently have Windows Vista Ultimate and have been looking for a fix for a while now...any help would be greatly appreciated...
thanks
Other OS Windows Vista Ultimate
Other OS Windows Vista Ultimate
Other OS Windows Vista Ultimate

Hey rrijeka,
Unfortunately, Vista is currently not compatible with iTunes.
This article: http://docs.info.apple.com/article.html?artnum=305042 will tell you more about the iTunes and windows Vista compatability. The article will also be updated when itunes and Vista are compatible.
Jason

OS Windows Vista Ultimate - HP LAser Jet 1000 - Firefox will not print out internet page etc...

OS Windows Vista Ultimate - HP Laser Jet 1000 - Firefox will not print out internet page etc...
That simple, find an page you want to print, hit the print button and zero zip zlich.
Works just fine with IE?????

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

Can't install netbeans 8 on windows 7 ultimate 32 bit (Java Platform SE binary has stopped working), problem event name : BEX

I can't install netbeans 8 on my windows 7 ultimate 32 bit. Please help me.. This is the error message :
Java Platform SE binary has stopped working
Problem signature:
Problem Event Name:   BEX
Application Name:   java.exe
Application Version:   8.0.5.13
Application Timestamp:   53280287
Fault Module Name:   StackHash_2264
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   00000000
Exception Offset:   00000040
Exception Code:   c0000005
Exception Data:   00000008
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   1033
Additional Information 1:   2264
Additional Information 2:   2264db07e74365624c50317d7b856ae9
Additional Information 3:   875f
Additional Information 4:   875fa2ef9d2bdca96466e8af55d1ae6e
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

1. I had similar problem and upgrade of BIOS has helped.
2. Try Oracle support forum if 1 does not help.
Rgds
Milos

Problems with Fingerprint Reader on Touchsmart TX2-1274NR Notebook and Windows 7 Ultimate (64-bit)

I have just upgraded my tx2-1274nr to windows 7 ultimate (64-bit) [my university released the upgrade a week early] and I followed the directions provided by technical support and downloaded/installed all the updated drivers and software. Everything works great (actually better than great) except for two problems.
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
Any assistance would be greatly appreciated. I am really loving the new system, especially the multi-touch (installed the drivers from N-trig)!!
Thanks

Hi,
dclane wrote:
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
Check this and this thread. You need Authentec TrueSuite.
dclane wrote:This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
If You have any version of Quick Lunch Buttos installed uninstall them and install this here which is provided by HP for Win7.
Message Edited by Daniel_Potyrala on 10-16-2009 12:35 AM
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

P45 Platinum, Windows 7 Ultimate 64-bit, 8GB DDR2 PC8500 Problem

Anyone else experiencing this problem? or have a solution.
I tested Windows 7 Beta; I basically built a computer to test it.
Intel Quad Core P6600
MSI P45Platinum Motherboard Supports Max of 16BG & BIOS updated to current
4GB of Corsair (2 x 2GB) TWIN2X4096-8500C5DF (Native 1066MHz Overclocked DRAMS)
500 GB Western Digital SATAII
HIS HD 4850 512MB GDDR3 Video Card
No problem with Windows 7 Ultimate Beta 64-bit and Windows 7 Ultimate RC1 and finally Windows 7 Ultimate – Retail (RTM) 64-bit Boots in 15 seconds.
So I figure if 4 GB is great, then 8BG should be spectacular, So, I purchased an additional 4GB of Corsair (2 x 2GB) TWIN2X4096-8500C5DF memory and installed to fully populate my 4 dual channel slots.
To my dismay, my system boot time increased to 30 seconds and then the system became unstable and exhibited random crashes with all sort of page file and system errors.
I removed and swap the new 4GB memory for the old it boots and operates fine.
So then I thought maybe it was bad memory so I interchanged new 4GB for the existing 4GB and it worked fine. It seem to be an issue with installing more than 4GB.
I then searched the Internet for a solution and discovered this 8GB issue is a known problem with Windows 7 Ultimate 64-bit with no solution in sight. Some seem to think it is a hardware issue and other seem to think its an software issue with Windows 7 Ultimate – 64-bit.
I have seen some info indicating that installing 8GB of DDR22 PC-6400 doesn't have the problem.
Thanks in Advance
Calvin

The MB specifications state clearly that 1066 and above is OC only.
Quote
Overclocking
This mainboard is designed to support overclocking. However, please make
sure your components are able to tolerate such abnormal setting, while
doing overclocking. Any attempt to operate beyond product specifications is
not recommended. We do not guarantee the damages or risks caused
by inadequate operation or beyond product specifications.
That means its up the user to determine if they want to try/risk the OC condition. No stability is guaranteed. Every manual states that OC is not recommended and at your own risk, possibly voiding the guarantee. How much more should the manufacturers do in terms of stating what is regarded as OC and that its risky? All the P45 chipset boards with DDR2 state the same in terms of 1066 being an OC, no matter from which manufacturer.
Yes, with tweaking some are lucky to run at the OC speeds, but probably above the chipset, Ram and CPU recommended voltages. The more memory you add the more stress on the memory controller and subsequently an increased chance of instability, especially at the OC speeds.

Windows 7 Ultimate 64 Printing Problem

Similar Messages

Maybe you are looking for