Windows 7 Unexpected Shutdown (Bluescreen?)

I got this problem after i reformatted my computer due some powercut make my cpu broke
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1057
Additional information about the problem:
  BCCode: 116
  BCP1: 855DD510
  BCP2: 96C409B0
  BCP3: 00000000
  BCP4: 00000002
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1
Files that help describe the problem:
  C:\Windows\Minidump\031114-26859-01.dmp
  C:\Users\Admin\AppData\Local\Temp\WER-44468-0.sysdata.xml
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

"It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".
Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.
As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
If playing with video driver versions hasn't helped, make sure the box is not overheating.
 Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
 Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.
If so, it might be as simple as dust buildup and subsequently inadequate cooling.
I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
For more information please read this blog  http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/
http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx
Wanikiya and Dyami--Team Zigzag

Similar Messages

  • Windows 7 Unexpected shutdown Blue screen error

    I am running Windows 7 64bit on a new HP Pavilion desk top that came with Windows 7 installed. The systems shutdown for no apparent reason and goes back to log in screen. When I reboot, this is the message I get.
    Problem signature:
      Problem Event Name:                        BlueScreen
      OS Version:                                          6.1.7600.2.0.0.768.3
      Locale ID:                                             1033
    Additional information about the problem:
      BCCode:                                               116
      BCP1:                                                    FFFFFA800787F010
      BCP2:                                                    FFFFF88004829490
      BCP3:                                                    0000000000000000
      BCP4:                                                    0000000000000002
      OS Version:                                          6_1_7600
      Service Pack:                                       0_0
      Product:                                               768_1
    Files that help describe the problem:
      C:\Windows\Minidump\110209-17316-01.dmp
      C:\Users\Molson\AppData\Local\Temp\WER-1178946-0.sysdata.xml
    PLEASE HELP! This is getting old. It happens several times a day!

    Hi, please can some one help me. MY blue screen seems to happen alot when I'm on the web. I have attached my error report below.
    <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri;
    panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} @font-face {font-family:"Segoe UI"; panose-1:2 11 5 2 4 2 4 2 2 3; mso-font-charset:0;
    mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520084737 -1073683329 41 0 479 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0cm;
    margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri;
    mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoChpDefault {mso-style-type:export-only;
    mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New
    Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt; mso-header-margin:36.0pt;
    mso-footer-margin:36.0pt; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} -->
    Problem signature:
    Problem Event Name:                       
    BlueScreen
    OS Version:                                         
    6.1.7600.2.0.0.256.48
    Locale ID:                                            
    2057
    Additional information about the problem:
    BCCode:                                              
    d1
    BCP1:                                                   
    00000000
    BCP2:                                                   
    00000002
    BCP3:                                                   
    00000000
    BCP4:                                                   
    8B04528F
    OS Version:                                         
    6_1_7600
    Service Pack:                                      
    0_0
    Product:                                              
    256_1
    Files that help describe the problem:
    C:\Windows\Minidump\082610-22183-01.dmp
    C:\Users\Akanbi\AppData\Local\Temp\WER-59186-0.sysdata.xml
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    Please let me know if you need more information or have a solution to this query.
    Thanks.

  • Mac rebooting into OSX instead of windows after unexpected shutdown

    Got a bit of a strange issue here.
    I've set a mac mini that is running windows server software to always boot into the windows partition through "startup disk" in sys prefs. It does this just fine when properly shut down or restarted, but always boots back into OSX if the power down is unexpected. Of course, one might say, well hold down the "option" key when it restarts and choose where you want to boot to, but this machine will often be left unattended, and it NEEDS to go right back into Windows if that happens.
    Your thoughts?

    You are right, S3 mode for sleep seems to have changed with Windows 7 SP1
    SSD seems to be linked to having problem for some
    Some go back to pre-SP1
    It would probably take a while to find a fix, after someone knows what and how it happened and can be tested.
    The likelihood of BIOS update on PC is real, happening on a Mac with EFI and / or SMC firmwware updates highly unlikely.
    It is annoying. I thought it was a bad cable or wire, swapped out my PSU for a larger one I had sitting around. Moved Windows off SSD RAID to mechanical drive. I was beginning to think my motherboard was at fault, because two other systems, a Mac Pro running 7 SP1 and PC, both using single SSD for OS, do not exhabit any problem with sleep modes, even if I let it go longer.
    Disable or uninstall.

  • Windows 8 Unexpected Shutdown due to error

    Hello,
    I have had my computer (HP Envy dv6) for almost half a year now.  A few weeks ago I ran into a problem that ended with me having to get the hardrive re-imaged.  After my computer came back from the repair center, everything was running fine until
    a few weeks ago it started shutting down because of an error.  I didn't get a blue screen or anything like that, but what would happen most commonly was I'd try to wake my computer from sleep, and the screen would remain black and the computer would remain
    unresponsive.  I would try pushing the power button to see if that would wake it, but nothing would happen.  Usually, I would hard shut it down by pushing the power button until the computer tuned off after which I would turn it back on again and
    it would give me the error message.  This happened a few times, then stopped for a few weeks, and just now happened again.  I have noticed that usually when there are updates and I don't turn off my computer to update it, that's when the problem
    occurs ( at least this most recent time) and I don't know if I should be concerned and this may be a larger problem than I thought, or if it is just a minor thing. 
    Here are some file names that were mentioned in the error report:
    c\ windows\minidump\021514-38609-01.dmp
    c\users\hp\AppData\Local\Temp\WER-149562-0.sysdata.xml
    c\Windows\MEMORY.dmp

    Hi,
    According to your description, it seems like driver problem, especially Graphic driver, you can try to reinstall and upgrade Graphic driver to be latest  to test this problem.
    PS:My notebook have a same problem with yours, I found the reason was because no Graphic driver compatible with Windows 8.
    In addition, you can upload 021514-38609-01.dmp file to your SkyDrive and share with us, We can help you analyze what's reanson caused this crash events.
    Roger Lu
    TechNet Community Support

  • Why Windows 7 unexpected shutdown will recover itself after some time

    Few week ago I had a problem which my customer's pc unable to power on and both hardisk which equipped with Windows 7 Professional unable to boot up. It was prompt me to select Windows mode (safe mode, safe mode with networking, last known configuration,
    Start normally and etc). After choose last known configuration, shows Windows 7 animation about 2 seconds and restart itself repeadetly (this happen on both hardrive). After that I have no choice use Symantec Ghost restore secondary hardisk because primary
    contained some important information. Few days ago, I went down to same place and try to boot primary hardisk and found that it has recovered itself. Wondering why this happen? Can someone please advice and suggest some better alternative way which quicker
    than reimage the hardrive. Thanks
    I have the error screenshot but "Body text cannot contain images or links until we are able to verify your account." unable to upload.

    If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to this thread saying your account has not been validated
    Look for the verify your account thread that is stuck to the top of the page.
    http://social.technet.microsoft.com/Forums/en-US/home?forum=reportabug
    Read more here http://social.technet.microsoft.com/Forums/windows/en-US/9fe32cfb-ed1c-4b9d-93d9-7ff32b0106a3/verify-your-account-16?forum=reportabug
    Wanikiya and Dyami--Team Zigzag

  • Blue screen error "windows has recovered from a unexpected shutdown"

    Hi guys
    I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.48
      Locale ID: 1033
    Additional information about the problem:
      BCCode: d1
      BCP1: 00000030
      BCP2: 00000002
      BCP3: 00000000
      BCP4: 8F2DA8A5
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1
    Files that help describe the problem:
      C:\Windows\Minidump\062614-23836-01.dmp
      C:\Users\Venkateshwara swamy\AppData\Local\Temp\WER-74552-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    It could be some driver compatibility issues.
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
     http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

  • Image creation with MDT task sequence- "Windows has recovered from an unexpected shutdown"

    I'm using MDT 2012 U1 to build and capture a Windows 7 x86 image for deployment with ConfigMgr 2012 SP1.  I'm using the standard client task sequence in MDT.
    The MDT task sequence consistently fails after the reboot in the "Postinstall" group.  The install OS, Copy Scripts, Configure, Inject Drivers, Next Phase, and Restart Computer tasks all execute successfully, then the MDT-initiated reboot
    completes successfully.  There is nothing else helpful in the SMSTS.LOG, these are the last entries in the log:
    Successfully complete the action (Restart Computer) with the exit win32 code 0
    Sending status message
    Executing in non SMS standalone mode.  Ignoring send a task execution status message request
    Set a global environment variable _SMSTSLastActionRetCode=0
    Set a global environment variable _SMSTSLastActionSucceeded=true
    Expand a string %_SMSTSMDataPath%\Logs
    Deleting file without retrying
    The error message on the reference computer says, "Windows has recovered from an unexpected shutdown" along with "An existing in-progress deployment was found but is not in an expected state.  Would you like to ignore this in-progress
    deployment and start a new one?"
    I have found one post that suggested modifying customsettings.ini with  HideShell=Yes, which I tried.  It didn't help.
    I am not sure why MDT thinks the reboot was unexpected?  Has anybody run into this?  What steps can I take to narrow down the problem?
    Any help/suggestions are appreciated.
    Thanks,
    FP

    Thanks for your reply Phil.
    Setuperr.log is empty, zero bytes.  Setupact.log looks good to me, it has these entries at the end:
    OrchestrateUpdateImageState: Updating image state from [IMAGE_STATE_UNDEPLOYABLE] --> [Image_State_Complete]
    OOBELdr.exe exiting with code [0x0]...
    Process exited with exit code [0x0]
    c:\windows\panther\SetupInfo succeeded.
    c:\windows\panther\setupinfo.
    Windeploy.exe exiting with code [0x0]
    SetupSQM Started
    Panther path is C:\windows\Panther
    SQM not opted in
    SetupSQM is finished
    Our image environment was created during an MCS Engagement, so we have the solution pack and there are many variables in customsettings.ini.  I will need to find out how to narrow this down but I'm not finding a log file that tells me where it's choking... 
    Any suggestions are appreciated.
    Thanks,
    FP

  • Re: Windows Server 2008 R2 guest unexpected shutdown

    Hi,
    I originally attempted to hijack an old abandoned forum thread to ask my question. I wasn't contributing to the original poster's issue but have a concern of my own.
    That thread from 2011 was:
    Windows Server 2008 R2 guest unexpected shutdown
    and my post has been split away from the hijacked thread to let it stand on its own.
    My question is ...
    Any update on this? I'm having this issue using the Intel Driver. I was told by Oracle support to use the PV Drivers and once I install the drivers, the window server does a Blue Screen. Please Help.
    Thank you
    Devon
    Here is an example of the vm,cfg.
    acpi = 1
    apic = 1
    boot = 'd'
    builder = 'hvm'
    device_model = '/usr/lib/xen/bin/qemu-dm'
    disk = ['phy:/dev/mapper/mpath11,hda,w',
    'file:/var/ovs/mount/B8B69E5B1F134F67869CEF8FF85AFEF9/iso_pool/win2008r2/win2008R2sp1.iso,hdc:cdrom,r',
    kernel = '/usr/lib/xen/boot/hvmloader'
    keymap = 'en-us'
    memory = '16000'
    name = 'xxxxxxx'
    on_crash = 'restart'
    on_reboot = 'restart'
    os_variant = 'vista'
    pae = 1
    serial = 'pty'
    timer_mode = 1
    usbdevice = 'tablet'
    uuid = '26447494-7950-8ef1-f6cd-c0327bb62e06'
    vcpus = 8
    cpus = '16-23'
    vif = ['mac=00:16:3E:78:6F:4D, bridge=xenbr0']
    vnc = 1
    vncconsole = 1
    vnclisten = '0.0.0.0'
    vncpasswd = ''
    vncunused = 1

    user10413801 wrote:
    do you have any other suggestions, is this normal, is this a bug, have others complained about this?I'm not an expert on Windows guests, as I don't run any myself. It's not normal, but others have not complained about it and we do not have any open bugs. However, I don't know how to troubleshoot crashing Windows guests like you can with crashing Linux guests. Your best bet is to open an SR with Oracle Support, and perhaps also Microsoft support, so you can track down why the guest is crashing.

  • Windows often undergoes unexpected shutdown during work!!

    I was using windows xp for 2 years with just 1GB RAM and i upgraded it to  windows 7. Since then i am not able to work consistently since my windows is shutting down half way at random. Then i upgraded my RAM to one more GigaBytes. Still my problem
    exist. ALso i am not sure whether it is because of absence of ups since the time i upgraded. I also tried for so many solutions yet nothing worked with my pc..

    Hi!
    Unexpected shutdowns can be linked many different things, are you doing something specific at the time, for example using applications that require a lot of CPU or RAM?
    In most cases it's linked to the CPU becoming to hot or a faulty RAM module.
    Open up the event viewer and browse to "System"
    Are there any errors at the time of the computer rebooting?
    Best regards
    Andreas Molin
    Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

  • If my computer gets unexpectedly shutdown then why on restarting computer firefox keeps me logged in even when saving password is disabled ?

    my computer gets unexpectedly shutdown while i was logged in my gmail and facebook account and when restarted my system and opened facebook and gmail ,i found that i was logged in.This is when i have unchecked ''''''password remember'''''' option and '''keep me logged in''' option .How to solve it ?

    * [[/questions/876494]]
    You can set the pref <b>browser.sessionstore.privacy_level</b> to 2 (never) or 1 (non-HTTPS, default in Firefox 3 versions) on the <b>about:config</b> page to disable saving cookies via session restore.
    You can change the browser.sessionstore.privacy_level_deferred pref that is used when you do not reopen the previous session automatically via "Show my windows and tabs from last time".
    * http://kb.mozillazine.org/browser.sessionstore.privacy_level

  • Please help for my unexpected shutdown W510!!!

    Since I used my W510 ( 43192NU with Windows 7 32bit ) from April 2010, I did experienced with unexpected shutdown. First, I thought it was my improperly use. But now, it shutdown unexpectedly even 3 times a week. Did anyone got the same experienced? Please help me...

    I have the same exact problem!!!
    And it drives me crazy.
    It happens only when my battery is charging (that is, it's not at 100%).
    If the battery is fully charged, and I'm on AC power as well, all works o.k., but as soon as the battery is low (say 50%) and I plug it in, and put some load on the system (using VMware a lot) it runs for a while then dies instantaneously. No gradual shut-down - just shuts off.
    It just happened again a few minutes ago, and I lost an important VMware file.
    I called Lenovo support a few months ago, and they wanted me to send the laptop in for a week to make sure there is really a problem.
    Any other input/comments would be appreciated.
    BTW, I purchased the W510 in February 2010.

  • IPhoto unexpected shutdown - successful downloaded pictures now gone

    Picture download was successful, but within a minute of the download iPhoto unexpectedly shutdown. When I relaunched iPhoto, the pictures I downloaded were gone. The originals on the camera were deleted after the download. Is there any way of getting those pictures back?

    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
    Regards
    TD

  • P305D=S8819 unexpected shutdown

    I have P305D-S8819 Laptop. It has been doing unexpected shutdowns since I made a backup disc. Lately I have been getting a blue screen saying " Windows has experienced an unexpected shutdown." then it restarts.
     Please tell me what I need to do.

    I have P305D-S8819 Laptop. It has been doing unexpected shutdowns since I made a backup disc. Lately I have been getting a blue screen saying " Windows has experienced an unexpected shutdown." then it restarts.
     Please tell me what I need to do.

  • Thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown

    Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

    Hi, kuelderrek
    Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
    Best,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • T450s Docking Station Problems: Unexpected Shutdowns

    I recently got a T450s and I've been having issues docking/undocking the PC.  Generally, the issue is with undocking. I put it to sleep, wait for the "sleeping" red LED on the lid, then undock; upon opening the laptop a few minutes later (and pressing power), the PC is having a fresh boot.  Windows logs confirm this was an unexpected shutdown. In another instance - one off and potentially unrelated - the sleeping laptop was docked, and upon pressing power, I was greeted by a BIOS message asking me to check date/time.  I did - BIOS settings were wiped - date was 1/1/2001.  I noticed I had some static charge on me (not much though, summer time in Seattle) when I docked.  This particular issue has me wondering if also an ESD bug; I know certain T-series or W-series ThinkPads had issues 5-7 years ago docking station ESD issues. Regardless, this is big problem for me.  I can't reliably leave any documents open when undocking.  I updated to the latest BIOS and it still had the unexpected shutdown.  I am running W8.1. This is the log from the BIOS update:
    [2015/6/23 16:48:58]
    OS = Windows 8 64bit
    Driver Loading....Done
    System BIOS Version -> JBET48WW
    Applying BIOS Version -> JBET49WW
    System EC Version -> JBHT13WW
    Applying EC Version -> JBHT13WW
    AC adapter/Battery check....OK. Any help would be greatly appreciated!

    Hi Hemanth,Thanks for the suggestion.  I ran the utility and the only thing available for the ThinkPad Pro Dock (65 W) was a firmware update utility.  I ran the utility and it appears I have newer firmware than what's posted on the site.  See utility output below:CHIP ID: VMM2322
    CHIP version: A3
    Firmware version: 2.22.000Update to version: ver2.17.000!!! As such I did not run the update. That revision appears dated 2014 - is there something newer posted elsewhere? Thanks for the suggestion!David

Maybe you are looking for