Windows 7 Update issues
Hi,
I am having an impossible time with wiondows updates. Every time I try to install updates the error code 80070241 comes up. It will not show me any previous updates or anything either.It says that updates were never installed and there were never any recent updates. I tried to install the updates manually from a list I found and then the error code : "0x80073afc the resource loader failed to find the MUI file" came up, please help!
Hello,
What model of Lenovo computer do you have?
Is this a brand new install of Microsoft Windows 7, or one that was working previously and then started having this problem?
Has anything changed on the computer recently?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Unable to Resolve Windows Update Issue in Windows 8.1
Hello,
I recently, as far back as 1 month ago, began experiencing issues with the update service under the Windows 8.1 OS platform.
I found that I was having to repeatedly run the Windows Update Troubleshooting Tool. This appeared to fix the issue with each run of the tool, but eventually I'd have the same problem receiving updates again. My problem is as follows:
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Let's confirm these situations:
Now your desktop Internet Explorer can't connect Internet.
You receiving the same updates again and again.
If I am right, please check that update's installation status from update history.
Then refer to this article to troubleshoot:
http://social.technet.microsoft.com/Forums/en-US/c842b997-42a4-41fb-9992-b58d65d068d9/forum-faq-common-steps-to-start-troubleshooting-windows-update-issues?forum=w8itprogeneral
Karen Hu
TechNet Community Support -
[Forum FAQ] Common steps to start troubleshooting Windows Update issues
In this article, we provide you some common steps to quickly narrow down Windows Update issues. Before you post your question, you can follow the steps below to see whether
the issue can be identified and resolved. If not, please post it in Windows 8/8.1 Forum with the analyzed details.
Scenario 1: New updates can’t be checked.
Make sure your internet connection works fine.
Make sure you could connect to Windows Update Server or Microsoft Update.
For more information about how to troubleshoot problems connecting to Windows Update or to Microsoft Update,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/818018
Scenario 2: Windows Update can’t be installed or configured.
Suggestion 1: Run the
Windows Update Troubleshooter
Press
WINDOWS + X combination key to open the Control Panel;
Change its view by “Category”;
Click
Find and fix problems;
Under
System and Security entry, click Fix problems with Windows Update.
Follow the instruction to complete it.
Suggestion 2:
Make sure the following services could startup automatically
Press WINDOWS + R combination key, type “services.msc”, press
Enter;
Find out the following services and the dependent services:
Windows Update
Background Intelligent Transfer Service
Windows Modules Installer
Double click every service, on General tab, set its Startup type as “Automatic”;
Click Apply and OK button.
Note: If these services miss or damage, you need to use Windows 8/8.1 installation media restore them.
Suggestion 3:
Delete the Windows Update cache
Press
WINDOWS + R combination key, type “services.msc”, press
Enter;
Find out the
Windows Update service, right click and stop it;
Located to
C:\Windows\SoftwareDistribution;
Delete the whole
SoftwareDistribution folder.
Suggestion 4:
Reset the Windows Update component
For more information about how to
reset the Windows update component,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/971058
Suggestion 5:
Install the Windows Update in a
Clean Boot state
For more information about How to perform a clean boot in Windows,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/929135
Suggestion 6:
Reset, refresh or restore your PC, and then try to Windows Update
http://windows.microsoft.com/en-gb/windows-8/restore-refresh-reset-pc
Scenario 3: You might still be repeatedly offered the same update.
You need to check its installation status and decide if it should be installed again.
For more
information about Windows Update or Microsoft Update repeatedly offers the same update,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/910339
Here are the solutions for some common Windows Update error codes or corresponding issues:
1. .NET Framework update installation error: "0x80070643" or "0x643"
http://support.microsoft.com/kb/976982
2. Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
http://support.microsoft.com/kb/956702/en-us
3. Error 0x80070005 in Windows Update when you try to install updates
http://support.microsoft.com/kb/968003/en-us
4. Error message 80246008
http://support.microsoft.com/kb/971058
5. Error message 80070003
Stop Windows Update service, rename SoftwareDistribution and catroot2 folder, then restart Windows Update service.
6. Error message 0x80072f8f
Check and correct PC’s Time and Date.
7. Automatic Windows update settings is gray out.
Please locate to the below registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU.
Add Value name: NoAutoUpdate
Value data: 0 or 1
0: Automatic Updates is enabled (default).
1: Automatic Updates is disabled.
Windows Store app update general troubleshooting steps
If you're unable to open the Store, try running the
Apps troubleshooter
If you can’t find the app update. Please consider these scenario:
Confirm if you set the proxy which affect the Windows store update.
For more information about using authenticated proxy servers together with Windows
8, visit the following Microsoft Web site:
http://support.microsoft.com/kb/2778122
Confirm the app is available in your current region;
Make sure “Automatically update my apps” is set to Yes;
Make sure the latest updates are installed on your PC and that your antivirus program isn't preventing the app from running.
Make sure the app isn't blocked by Windows Firewall
Sync your app licenses.
Try to clear
the Windows store cache on your PC:
Press
WINDOWS + R combination key, type “wsreset”, press
Enter;
Try to install the update again.
Applies to: Windows 8 and Windows 8.1
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.NEW
ADK download link is unavailable
https://dev.windows.com/en-US/featured/hardware/windows-10-hardware-preview-tools
Working one here at the bottom of the page -
Where is the forum for Windows Update issues with Windows 10 TP 9926
Trying to find a fix to the Windows Update issue with Windows 10 TP 9926 build and can't find the correct forum to post this question?
This will impact receiving the new build upgrades and will impact test strategy for the new supported OS in our desktop application.Might try them over here.
http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1427037339534
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
Where is Support for Windows Update issues for Windows Server?
Where is Support for Windows Update Issues for Windows Server?
Windows Update keeps prompting to install an important update, KB2871690 and continually fails with error code 0x800f922
I ran all the fixes I can find, it still fails.
I also tried the manual install, fails.
Microsoft used to provide no charge support for Windows Update issues. They additionally offer online fixes for other versions of windows, but not server, and I can't find a forum.
I also cannot ignore the update, it continually prompts.
I ran the windowsupdate.diagcab and it continually states it fixes Windows Update error 0x80070057, by resetting windows update data store. It further states it fixes Problems installing recent updates.
But it doesn't. I've run it 50 times, and it says the same thing every time.
So there is no support for windows update, and no support for windowsupdate.diagcab.
What's the deal?I've done the SFC/ SCANNOW and DISM
here is the cbs.log
What are we looking for?
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Scratch directory set to 'X:\$WINDOWS.~BT\Windows\TEMP\'. - CDISMManager::put_ScratchDir
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Scratch directory set to 'X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360'. -
CDISMManager::put_ScratchDir
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Successfully loaded the ImageSession at "X:\$Windows.~BT\sources" - CDISMManager::LoadLocalImageSession
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Failed to get and initialize the PE Provider. Continuing by assuming
that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM.EXE:
2013-12-04 19:48:20, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2013-12-04 19:48:20, Info DISM DISM.EXE:
2013-12-04 19:48:20, Info DISM DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=4
2013-12-04 19:48:20, Info DISM DISM.EXE: Dism.exe version: 6.2.9200.16384
2013-12-04 19:48:20, Info DISM DISM.EXE: Executing command line: X:\$Windows.~BT\sources\dism.exe /logpath:X:\$Windows.~BT\sources\Panther\cbs.log
/scratchdir:X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360 /image:X:\ /is-serviceable
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\FolderProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Connecting to the provider located at X:\$Windows.~BT\sources\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\WimProvider.dll -
CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\WimProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\VHDProvider.dll -
CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\VHDProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\ImagingProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\ImagingProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\CompatProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Connecting to the provider located at X:\$Windows.~BT\sources\CompatProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2013-12-04 19:48:20, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
2013-12-04 19:48:20, Warning DISM DISM.EXE: Failed to load WimManager. Try running from the Deployment Tools Command Prompt. If the issue persists, ensure that wimgapi.dll
and wimserv.exe are up to date.
2013-12-04 19:48:20, Warning DISM DISM.EXE: Failed to add any commands.
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 physical location path: X:\ - CDISMManager::CreateImageSession
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Copying DISM from "X:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Successfully loaded the ImageSession at "X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD"
- CDISMManager::LoadRemoteImageSession
2013-12-04 19:48:20, Info DISM DISM Image Session: PID=1644 TID=1656 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\OSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\OSProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM OS Provider: PID=1644 TID=1656 Defaulting SystemPath to X:\ - CDISMOSServiceManager::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM OS Provider: PID=1644 TID=1656 Defaulting Windows folder to X:\Windows - CDISMOSServiceManager::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\LogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\LogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\PEProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\PEProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Failed to get and initialize the PE Provider. Continuing by assuming
that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Manager: PID=1612 TID=1616 Image session successfully loaded from the temporary location: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD
- CDISMManager::CreateImageSession
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting Provider OSServices - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM OS Provider: PID=1644 TID=1656 Setting SystemPath to X:\ - CDISMOSServiceManager::SetSystemPath
2013-12-04 19:48:22, Info DISM DISM.EXE: Target image information: OS Version=6.2.9200.16384, Image architecture=amd64
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting the collection of providers from an image provider store type. -
CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\CbsProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\CbsProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\MsiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\MsiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IntlProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IntlProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IBSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IBSProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\DmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\DmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM OS Provider: PID=1644 TID=1656 Get the registry path to the SOFTWARE hive located at X:\Windows\system32\config\SOFTWARE
and determine if it is loaded. - CDISMOSServiceManager::DetermineBootDrive
2013-12-04 19:48:22, Info DISM DISM Driver Manager: PID=1644 TID=1656 Further logs for driver related operations can be found in the target operating
system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\UnattendProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\UnattendProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\Wow64provider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\Wow64provider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\SmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\SmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\EmbeddedProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\EmbeddedProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AppxProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AppxProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AssocProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AssocProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\TransmogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\TransmogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Current image session is [OFFLINE] - CTransmogManager::GetMode
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Determined WinDir path = [X:\Windows] - CTransmogManager::GetWinDirPath
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 GetProductType: ProductType = [ServerNT] - CTransmogManager::GetProductType
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Product Type: [ServerNT] - CTransmogManager::Initialize
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Product Type ServerNT : [Yes] - CTransmogManager::Initialize
2013-12-04 19:48:22, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1672 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1672 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Processing the top level command token(is-serviceable). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the PE Provider. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Package Manager: PID=1644 TID=1672 Finalizing CBS core. - CDISMPackageManager::Finalize
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM OS Provider: PID=1644 TID=1672 Successfully unloaded all registry hives. - CDISMOSServiceManager::Final_OnDisconnect
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1644 TID=1672 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2013-12-04 19:48:24, Info DISM DISM.EXE:
2013-12-04 19:48:24, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2013-12-04 19:48:24, Info DISM DISM.EXE:
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider -
Amd64 file error; Windows Update issue after most recent Microsoft update, can you please assist?
received this error after running error report. Got this error from my sfcdetail report: Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-12-22 19:31:46, Info CSI 000008cb [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
HAVE NO IDEA WHERE TO GET A GOOD COPY OF THIS FILE. I TRIED TO DO AS MUCH TROUBLE SHOOTING AS POSSIBLE. ***UNDER CONTRACT****This issue still exists! My issue has not been resolved and is only getting worse. I'm now receiving a windows update standalone installer- installed encountered error 08x00704c7 server execution error. In addition, I am unable to attach
to Microsoft's server????? I received nothing that would have helped me to answer my question in my inbox and I did make additional comments on this page for this issue.
It was stated that I was unable to run the dism command!!!!!!!!! Rights issue? Windows update is not functioning either (see above)
Thanks for you help thus far I am still trying to copy some data into this problem to include with the issue.
s.hamel -
Windows update issue error code 8020002E and 80004005
Hi
I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005.
Points which i noticed are
In the event viewer it is giving the following log
Log Name: Application
Source: Windows Error Reporting
Date: 9/5/2011 11:13:35 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: RHFPSR01.awa.com
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.5.7601.17514
P2: 80004005
P3: 73A58E93-789F-410C-9D7F-CE577CBF2903
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b
Analysis symbol:
Rechecking for solution: 0
Report Id: f3401ae7-d796-11e0-8670-00155d322f01
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" />
<EventRecordID>5149</EventRecordID>
<Channel>Application</Channel>
<Computer>RHFPSR01.awa.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>WindowsUpdateFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>7.5.7601.17514</Data>
<Data>80004005</Data>
<Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data>
<Data>Download</Data>
<Data>101</Data>
<Data>Unmanaged</Data>
<Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>f3401ae7-d796-11e0-8670-00155d322f01</Data>
<Data>4</Data>
</EventData>
</Event>
Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err.
Basic trouble shooting i have done like
1>reset windows update component
2>Clean boot up option also
but it did not work please can any one help me with this issue
ThanksHi,
I would like to suggest you perform the following steps to troubleshoot this issue:
1.
Stop the Windows Update service temporarily.
2.
Run the following commands to rename the SoftwareDistribution directory.
cd %windir%
ren SoftwareDistribution SDTemp
exit
3.
Start the Windows Update service.
If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the
following Microsoft KB articles:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace
them.
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Dropping Connection with My Two Networked XP SP2 Machines, Windows Update Issue???
Sorry to interject a completely different problem here, but I have experienced the following.
Blame me for the newb I am, but here is what I did after repeatedly losing conn and thinking that my modem was burned up after 2 years of use:
1) Attempted to buy a new DSL modem on Easter Sunday...good luck...
2) Went back home after not finding said modem to find connection working again
3) Wife did not use her desktop for 10 days due medical procedure (no connection problems)
4) Wife gets better, uses her networked computer, I start losing connection again.
5) Not realizing step 4, I call ATT dsl and am told, maybe you need a new filter on your DSL line. DL speeds return to proper speeds, think I am fine.
6) Wife uses Outlook 18 hours later while I am on my networked machine, we both lose connection
7) After reconnecting all possible wires, realize maybe the problem is with the latest Windows Update Patch OR a router problem
8) Go to my trusty Best Buy contact at nearby store, named Jason, and ask Jason if he has heard anything like this in the last 6 weeks...He THANKED ME PROFUSELY as he and his brother were experiencing the SAME networking problem. Jason removed the past 7 windows update patches and that removed the problem for him.
He has since turned off Windows Updates. Jason said that a couple of the update patches could not be uninstalled, but the 7 or so that could be uninstalled did the trick and he has not had dropped connections since.
Anyone else experiencing this? I talked to a cable modem user/friend and he has been experiencing similar problems but the Microsoft utility with his router allows him to double click to re-establish a connection, unlike me who has to power everything down, count to sixty, and power up.
(I have not yet uninstalled the patches but wondering what others have seen)
Thanks for the posts peeps!
ScottHello,
Is DEP enabled on the ThinkPad T30? If so, does disabling it make any difference?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество -
SCCM Windows Updates - Issue - Sent to whole network rather than just group
Hi, i have successfully configured a small amount of Office Updates following this link:
http://www.windows-noob.com/forums/index.php?/topic/4467-using-sccm-2012-in-a-lab-part-6-deploying-software-updates/
Now, the issue i have that it seems to have gone to the whole network rather than the group that i created. I am not sure how this is possible. Its not a major issue as the updates were required, but how did this happen? New to SCCM!
SCCM 2012 R2
Thanksas @dekac99 says, which collection did you target the deployment to?
Step 4 of
http://www.windows-noob.com/forums/index.php?/topic/4467-using-sccm-2012-in-a-lab-part-6-deploying-software-updates shows;
- select the SUG you created
- click Deploy
- target the All Windows 7 Computers collection.....
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
Same issue Network Discovery not working and Windows Update not working
I've read the threads.
This is a Vista Ultimate upgrade. My OOOOH My I have clocked 8 hours
Everything was working before. I tried all of the recommended services turning on restarting.
Also, ran into the problem of my memory being eaten. Suspected cause hibernate mode, which I had to disable. Scott Hasselman blog recommended the fix which is a cheap work around that limits machines functionality!!
I'm and IT Engineer specializing in MS product lines since Windows 1.0. MFC foundation classes etc.. What is the real problem ?
I don't have the NetBIOS over tcp/ip in my services?
I figure that the cost of my time and other individuals pays for the OS four times over. Give me a Microsoft developer subscription or something to make me happy. This is my development machine and I'm loosing time and money.
FYI, Just upgraded my second machine to Windows 8.1 OMG !!2 Hours to upgrade after the download. I loose my configuration settings. I required to have a Windows Live whatever account!!! This is not the way to compete and keep customers.
Windows XP has been by far the best deployment experience. I need a Knowledge base that gives solutions , not a troubleshooting scenario that does or does not work!!
Please , don't tell me to go and by a OEM Surface I cannot recommend this to my clients.
Thank YouHi,
If it worked previously, a quick solution is to run System Restore and get back to the previous status when the issue didn’t occur.
What is System Restore?
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
When you turn on network discovery, do you get any error prompt?
Please check if you have any error message about network discovery in event viewer.
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the Error logs to a public folder and share the URLs with us.
Also, please temporarily turn off your firewall and all the security programs for a test.
As far as I know, Network discovery requires that the DNS Client, DNS Client, Network Connections, Network Location Awareness, Remote Procedure Call (RPC), Function Discovery
Resource Publication, TCP/IP Netbios helper, SSDP Discovery, and UPnP Device Host services are started and set to automatic.
You should check again if you have started all these services.
Regarding the update issue, I suggest you try the following suggestions.
1. Temporarily disable firewall and antivirus program to test the issue.
2. Open the Windows Update troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
3. Reset Windows Update components
http://support.microsoft.com/kb/971058
You may follow the steps from the link below to fix the issue.
Windows Update Not Working.
http://support.microsoft.com/kb/555989
You may also see the common Windows Updates troubleshooting guide.
Fix Microsoft Windows Update Issues
http://support.microsoft.com/kb/906602
Hope it helps.
Regards,
Blair Deng
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Clean install of Windows 7 Pro or Enterprise creates update issues on Pavilion G6 notebooks
Hello,
Our small company has 5 older HP Pavilion g6 notebooks running Window 7 Home edition. We wanted to make them, and a few other Acer laptops, part of our domain. So, we did a clean install of Windows 7 Pro (you can't upgrade with a volume license key). After the install, the HP laptops have windows update issues and currupt installs. The Acer laptops installed with no issues. I've tried installing the Enterprise version with the same results. I tried installing from dvd and usb, both with the same results. Any idea?
Thank YouHi, Sorry for the late reply. It seems to be kinda stable now. Updates would never work from the getgo. I had to reinstall update agent a few times and run the update troubleshooter found here: https://support.microsoft.com/en-us/gp/windows-update-issues/en-us Until I got it working, I used Autopatcher to install updates. However, the computer isn't stable enough though to allow someone to use it for work. I don't recommend doing a clean install on these machines.
-
Windows Update Error Code 80072F8F! I Did All The Steps And Will Not Fix Please HELP?
No one seems they can not help me fix this error code I did many things and not one person has really
helped me, I have a question at another forum but all they do is just ask me questions tell me steps to fix this but nothing worked at all, This happened on 8/30/2014 and ever since no one can help me fix this at all....I have no money to pay for the fix...I
am on very very low limited disability income, No credit cards nothing. I need help now I paid a lot of money for my Windows 7 Ultimate and now since 8/30/2014 I got that error code no one has helped me....PLEASE help me please....And I am not sure where to
go for help here thank you. I have done many things but nothing is fixing this issue. please help...And yes I did the clock and clock keeps perfect time, doing that clock did not fix this error code at all...Hi Angelsims,
First I also want to get more information from you to help us to troubleshhot:
1.Did this error occur on a single update or multiple updates? please also post the update name in issue.
2.Please also post the steps you have followed to fix this issue.
In addition, please try to use the general steps to troubleshoot the windows update issue, and refer to the steps below:
The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.
Stopping services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then press ENTER after each command.
net stop wuauserv
net stop bits
net stop cryptsvc
Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1. At the command prompt, type the following commands, and then press Enter after each command:
2. ren %systemroot%\System32\Catroot2 Catroot2.old
3. ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4. Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1. Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
2. If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its icon.
-or-
3. You can manually type each command at the command prompt:
regsvr32 c:\windows\system32\vbscript.dll /s
regsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
Restarting services pertaining to Windows Update
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. If you receive a notification from User Account Control simply click Continue.
3. At the command prompt, type the following, commands and then
press ENTER after each command.
net start wuauserv
net start bits
net start cryptsvc
exit
Please try the steps above, if the step failed, please post the error or failure information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang -
Windows Update Failed Due To Services Stopped
Generally, the Windows Update issue can be caused by one of the following factors:
I. The Windows Update service has been stopped.
II. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, you can refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that you are disabling these programs only for the purpose of troubleshooting and you can re-enable these programs after your finish troubleshooting.
Step 1: Verify the relevant Windows Update services
I. Click the " Start " Button, in “ Search ” bar, type: " services.msc " (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
II. Double click the service " Windows Update ".
III. Click on the " General " tab; make sure the " Startup Type " is " Automatic " or " Manual ". Then please click the " Start " button under " Service Status " to start the service.
IV. Please repeat the above steps with the " Background Intelligent Transfer Service " service.
You can also temporarily stop these services, restart the computer, and then start these services again.
Step 2: Rename the Windows Update Softwaredistribution folder
This problem may occur if the Windows Update Software distribution folder has been corrupted. You can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time you visit the Windows Update site.
I. Close all the open windows.
II. Click the " Start " Button, click " All programs ", and click " Accessories ".
III. Right-click " Command Prompt ", and click " Run as administrator ".
IV. In " Administrator: Command Prompt " window, type in " net stop WuAuServ " (without the quotes) and press Enter.
Note : Please look at the cmd window and make sure it says that it was successfully stopped before you try to rename the folder.
V. Click the Start Button, in the " Start Search " box, type in " %windir% " (without the quotes) and press Enter.
VI. In the opened folder, look for the folder named " SoftwareDistribution ".
VII. Right-click on the folder, select Rename and type " SDold " (without the quotes) to rename this folder.
VIII. While still in the " Administrator: Command Prompt " window, type the command " net start WuAuServ " (without the quotes) in the opened window to restart the Windows Updates service.
Note : Please look at the cmd window and make sure it says that it was successfully started .
Clicking Kudos! Is a nice way to say Thank You if this helped you or resolved your problem. Also " Accept It As A Solution" so that others get a benefit from it..
- Aves..thanks phillip, i did that, and i also did it again when the tech who
called me back asked me to do that. it did not work I don't know what
else to do,
i bought adobe package for school which has everything for creative
suite, can i reload disc and only reinstall adobe acrobat and reader?
those are the only two i am having issues with
btw, i scheduled two call back times, and after they called me back
from adobe, i was put on hold for a long time, when the person finally
answered, i was disconnected, tried a second attempt, it happened
again, no return phone call from them, i wasted over 3 hours last
night, with still no solution. -
Windows update on windows 7 laptop will not work
Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
I am receiving the above message every time I click the ' check for updates' icon. Restarting does not resolve the problem.
I have trawled the internet and found a solution that worked for several people- going to services.msc, closing windows update,
deleting files in c:\windows\software distribution, reopening windows update through services.msc- however this has not resolved the issue for me.
Under systems.msc it is listed as started, automatic (delayed)
The Background Intelligence Transfer service is the same. I have checked the profiles of both programs and there are no discrepancies.
I have used the microsoft fix it program. No effect
Please help!Installing the Intel Rapid Storage Technology Driver was THE fix for me as well. I had spent many hours on this today trying to resolve the following errors:
Windows Update could not get updates because "the
service was not running" (even though Windows Update and the BITS services and others
were in fact running).
Also Windows Defender Service could not start. I opened the Windows Defender Control Panel applet, it told me it was stopped, I clicked on the Turn On button, while at the same time I monitored the services app (command prompt - services.msc).
I watched the status of Windows Defender service. It kept changing from Stopped to Started just for a second or so, then the service would immediately stop again. In Control Panel, Windows Defender finally timed out
with the same error listed by amerianz: Error 0x8e5e0247: 0x8e5e0247
I tried many things from different search results for these 2 issues. Among other things, after I disabled Antivirus, I stopped WUAUSERV and BITS, renamed Windows\SoftwareDistribution then restarted. I tried a Windows Update
FixIt on the Microsoft FixIt center. It said it found and fixed Windows Update issues, but no change. I tried running SFC /SCANNOW from command prompt. The log said it found corrupted files but this made no difference.
Finally after installing the Intel Rapid Storage Technology Driver, my PC immediately found new hardware and installed a driver. Note: before installing this driver, all hardware listed in
Device Manager already had drivers installed. I was then prompted to reboot. After rebooting, Windows Update still had a red X and could
not check for updates. So I opened the Windows Defender Control Panel applet, which showed that updates were available. This meant of course that the Windows Defender service had started successfully. I then clicked on the
Check for Updates button on Windows Defender, and after several seconds while Windows Defender was looking for updates, I noticed that the
Windows Update icon had appeared in the system tray and Windows was downloading new updates. Both issues fixed. Many thanks. -
Windows Update Error Code 8007273D: Cannot Find Solution
When trying to update Windows, I'm running into error code 8007273D. When I click the link "Get help with this error", it takes me to a generic page. After doing a help search for this code, nothing turns up. After surfing the Microsoft website with this code, I just get a bunch of rabbit trails that lead to nothing. It seems that the the person(s) having this problem just kept being sent to different locations for the answer, but never got one. Can anyone help?
Hi,
Generally, the Windows Update issue can be caused by one of the following factors:
1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, you can refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.
Step 1: Verify the relevant Windows Update services
================================
1. Click the "Start" Button, in “Search” bar, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double click the service "Windows Update".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.
You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.
Step 2: Rename the Windows Update Softwaredistribution folder
================================
This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.
1. Close all the open windows.
2. Click the "Start" Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.
5. Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.
If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, would you please upload the following information to SkyDrive and provide us the link for analyzing?
How to capture a screenshot
================================
1. Press the Print Screen key (PrtScn) on your keyboard.
2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".
How to collect the System Information
================================
1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click Save.
How to collect the WindowsUpdate.log file
================================
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the Save button.
Arthur Li - MSFT -
Windows Update and MSE will not update
The Windows Update and MSE on my wife's netbook will not run. I've tried making sure the BITS and WU are running in the Services. BITS is running but Update won't run. When I try to get it to run I get an error 1067. When I try to run update I get the Update
in not running message. When I try to update MSE I get an error 0x80080005.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FJT32-QMPGB-GCFF6
Windows Product Key Hash: KGSsbuo1+06XJlvCBpYnFCqWv54=
Windows Product ID: 00342-OEM-8992752-30004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {76BA4188-6989-4312-891C-65EFCE4499D4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{76BA4188-6989-4312-891C-65EFCE4499D4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GCFF6</PKey><PID>00342-OEM-8992752-30004</PID><PIDType>2</PIDType><SID>S-1-5-21-2535747627-2150558150-2755165369</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>AOD257</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.14</Version><SMBIOSVersion
major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>B8970100018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65301</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530004-02-1033-7601.0000-2202011
Installation ID: 017622677721141361630283562192842876556872428761495962
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GCFF6
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 7/3/2014 5:24:05 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAnJ+cKQYqGLB8r/QoxPLejAzc4NhcMw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC ACRSYS
ACRPRDCT
FACP ACRSYS
ACRPRDCT
HPET ACRSYS
ACRPRDCT
BOOT ACRSYS
ACRPRDCT
MCFG ACRSYS
ACRPRDCT
WDAT INSYDE
INSYDE
SLIC ACRSYS
ACRPRDCT
SSDT ACRSYS
ACRPRDCT
SSDT ACRSYS
ACRPRDCT
SSDT ACRSYS
ACRPRDCT
If someone could help me with this asap, the wife is anxious to be able to use her computer againHi,
Regarding Windows Update issue, please have a share with your CBS.log ( Find the log in C:\Windows\Logs\CBS\CBS.log ) and
Windowsupdate.log, and we could find the windowsupdate.log in (%windir%\Windowsupdate.log).
For Windows update troubleshooting, we might first take a look at the following articles:
Troubleshooting update issues for Microsoft Security Essentials
Troubleshoot problems with installing updates
Fix Microsoft Windows Update Issues
Best regards
Michael Shao
TechNet Community Support
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