Windows 7 User/Company Domain - Can't Change Background, Only Solid Colors

For about 10 months now, I have not been able to change my background to an image or theme successfully on my PC at work. When I try to make the change, it results in a solid color. Basically, I can only have solid color backgrounds. However, other co-workers
can log on with their account and have no issues. This led me to believe it was an issue with my account in active directory. No... I can log into another PC in the office and change the background just fine. Basically, it is a problem that only is occurring
on MY computer with MY user account. I have read things about people creating new users and then just switching over to that user, but I can not do that because it is a company domain that my user account is on.
I have read several forums for help on this but nothing works and my situation is slightly different. Does anybody know what the issue is or have a solution?
Thanks,
Carl

Hi,
Please open control panel\Ease of Access Center\Make the computer easier to see, scroll down to the bottom, make sure to untick
Remove background images
If you haven't ticked this option, then
Copy and paste this to the search box in start button
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes\
In the window that opens, delete the TranscodedWallpaper file, then try to set a wallpaper normally again.
Yolanda Zhu
TechNet Community Support

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