Windows 7 wants to reformat my phone when I use Desktop Software
I plugged my Curve 9360 into the Desktop software prog version 7.1.0.32 on my PC and received a Windows pop-up message as follows:
"You need to format the disk in drive G: before you can use it.
Do you want to format it?"
The options were "Format disk" and "Cancel"
Obviously I pressed Cancel, but what on earth is going on???
Any help much appreciated.
Thanks
Hello Yelizaveta and welcome to the BlackBerry® Support Community Forums.
Do you have a Media Card inserted in your BlackBerry® Curve™ 9360 smartphone? If so, this message would be in reference to it.
When you go to use your device as a Mass Storage device, if your card is not formatted the computer will not be able to access your card.
If you remove your media card then reinsert it into your device, do you get any error message on your device? If so, what?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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