Windows 7 will not recignize my 4th gen ipod touch 32gb
On my laptop I have windows 7. windows will not recognize my 32gb, 4th gen ipod touch. When i plug in my ipod all i get is a message that says "USB device not recognized" I have uninstalled and re installed ALL windows programs on my laptop. Please help. I have had this same ipod working on my desktop that runs win 7 with no problem. my Ipod software is up to date running iOS 6.1.6
Hello gedd,
I'm sorry to hear you are having this issue with your iPod and Windows laptop. If your iPod isn't being recognized in iTunes, especially if you are getting a USB error, you may find the information and troubleshooting steps outlined in the following article helpful:
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Sincerely,
- Brenden
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Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
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Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
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When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
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Did you already transfer your purchases and manually started a backup? -
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Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPOd.
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This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
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2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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Does the iPod work OK?
Have you tied resetting the iPod? Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Next would be to place the iPod in recovery mode and then restore via iTunes. If iTunes does not see the iPod then the iPod is not usable. For recovery mode:
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Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons... -
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