Windows 7 will not recognize PSE 8 Organizer on External Drive

Hello:
Background:
We purchased a Dell Inspiron 560 with Windows 7 from BestBuy to replace the Hewlett Packard Pavilion with Windows XP that was showing problems. My present photo software includes Photo Shop Elements 8 and Nikon NX2. (I intend to use PSE 8 for Nikon NEF (RAW) files and NX2 for JPEG files.)  Geek Squad (GS) transfered the information that was on the HP hard drive to the Dell. All the icons now show on the Dell except for iTunes.  I also gave GS the Photoshop and Nikon disks in case they needed to reload the programs.
The photos are stored on a Western Digital (WD) external drive that was also given to GS to test the transfer.  I organized my files according to the "master programs", e.g., Adobe Photoshop 8 and Nikon NX2 with subfolders for the photos themselves.  Everything worked fine on the former HP computer.
The situation:
The PSE 8 Edit and NX2 appears to work but not the PSE 8 Organizer.  All folders and subfolders and information in the subfolders are present on the WD drive.  The Nikon software opens and edits all photos including the photos stored in the Adobe Photoshop 8 folder in the WD drive.  I can open a single photo in PSE 8 Edit.  But I cannot activate PSE 8 Organizer where the folders and subfolders are.  When I attempt to activate the Organizer following the prompts, the following statement appears, "The catalog could not be opened. It is either corrupt, or the version is out of date and cannot be updated."  However, I can access them using the NX2 software.
So what do I have to do to activate or reactivate the Organizer?  I could transfer the files from the Adobe folder to the Nikon folder using drag and drop, reinstall PSE 8, and then reintstall the files on the Adobe folder.
Or is there a better way?
Please help.
Mp

Without knowing exactly what Geek Squad actually did, its hard to say how to fix this.
Ideally, that way to fix this is to do the following: you would create a backup of your catalog on the old computer. Do this with the Organizer command File->Backup Catalog. Tell PSE to save the backup to the external drive. Then connect the external drive to the new computer, and run the Organizer command File->Restore Catalog.

Similar Messages

  • Windows will not recognize my ipod

    My windows will not recognize my ipod. I tried running the latest Ipod Updater several times and received the following error message: Ipod requires Windows 2000(SP) or Windows XP, Please update your software and try again. I have Windows XP so I'm a bit confused to why I'm receiving that error message.
    Any suggestions would be greatly appreciated. BTW, I already tried "re-starting" my ipod and that didn't work either.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various ‘generic’ solutions that you can try in an effort to correct your problem. One should work. These are listed in simplest to more involved order (usually).
    First, make sure that the iPod is fully charged.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
    -- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
    If you are getting a ‘Missing Drivers’ message, try this:
    1. Go to http://www.driverguide.com and register (free)
    2. Download ‘usbstor.sys’ & ‘usbstor.inf’ to your PC and place them in your i386 Folder
    3. Update both drivers by selecting the two files you just downloaded
    4. Reboot computer
    5. Open iTunes and then connect you iPod
    If all the above fails, you may have a Virus, Malware or SpyWare problem.
    If you do find that your Device Manager is blank, you should probably check up on this issue first: No Items Appear in the Device Manager List When You Open It

  • IMac G5 with OSX 10.5.8 does not recognize my Western Digital external drive containing the majority of my music library.  Is there any way to access that drive and recover the music stored there?

    I have an iMac G5 with OSX 10.5.8 that does not recognize my Western Digital external drive.  I had no problems with this until I upgraded to 10.5.  Most of my music library is stored on the external drive.  Is there any way to access it to recover the music?

    How is it connected?  Have you tried different port?  How about logging in as a different user then trying to mount the drive.

  • Reinstalled Itunes for Windows will not recognize ipod touch 3rd generation.

    Itunes for Windows and PC will not recognize my ipod touch 3rd generation.  Also it will not fully charge using a brand new apple brand power adapter and cable. I have already uninstalled all Apple software on PC and reinstalled.  I've tried every step suggested by Apple online iPod touch Troubleshooting Assistant.

    the best thing i think you could do is go to an apple store or uninstall itunes and reinstall it one more time and see what happens

  • HT1386 windows will not recognize my iphone

    I connect my iphone to my laptop and it will charge, but it will not recognize the device throgh windows or itunes. Ive tried the troubleshooting on the support site but it didnt work.

    You should wait for windows to install the device driver software. Just keep your iPhone plugged in and look for something to do for 8 minutes. If Windows doesn't attempt to install device driver software, re-install iTunes.

  • Mac osx 10.6 will not recognize disk image of HP driver download

    Wanted to scan from my HP officejet pro 8600 and send to my Mac desktop. Message said that I had to download a driver first, so I did, but now the computer will not recognize the disk imag. I don't know what to do so that the Mac  will recognize the disk and allow me to install the download.

    Hi @dabeck 
    I would like to help you install the software for your 8600 onto your Mac. Since the Mac is unable to recognize the disk image file, I would first suggest we repair the disk permissions. Please use the steps below to troubleshoot the issue;
    Repair Disk Permissions
    On the Dock, click Applications, and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    Click the Repair Disk Permissions button at the bottom of the window.
    Once the repair is complete, restart the computer.
     Restart the printer. Now you can download and install the printer software and install it. >  Officejet-Pro-8600_v12.23.0.dmg
    Please let me know the outcome of these efforts. I hope to see this resolved quickly for you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Pavilion DV4 DVD's will not recognize on my cd/dvd drive

    Hello everyone,
    Im having an issue opeing up dvd's on my drive.  I found this out recently when I tryed to watch captian america on my computer it will not recognize that i have a dvd in my computer however when i put a cd with pictures or music on it it reconizes it and plays the music or shows me the pictures.  Can someone help me?

    Hi,
    First, try the automated fixit from Microsoft on the link below.
    Windows 7
    Vista
    Check if the drive will now play DVDs.
     If the drive still doesn’t work correctly, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • ITunes and Windows will not recognize iPod Nano 3rd Generation

    I've been on this ALL day. Neither Windows or iTunes will recognize iPod. I have uninstalled and re-installed iTunes.... I don't know how many times.
    iPod is new. Was ok to sync music and photos last week.. but now nothing. Any ideas anybody... this is driving me nuts.
    When plugging in iPod - it beeps and then right away says it is ok to disconnect and beeps again... and iPod goes on... and then charges up.
    I was skeptical in buying an iPod for the kids... and now am disappointed. Please somebody... change my mind!!!!

    I've been having a similar issue with my iPod. My iPod will not play songs. Basically, the song or podcast will appear on screen, but is stuck at 0:00 and will not play.
    When I connected my iPod to my computer, it was not recognized by iTunes and it did not appear in My Computer. I checked the Windows Device Manager, and the device did appear there. Strangely enough, the device did appear in My Computer as a removable disk only after I closed out Device Manager. I'm wondering if I need to restore my iPod. How do I do so without iTunes?

  • Windows will not recognize ipod nano anymore

    At the beginning it was working fine, but after I left it for a week it stopped working. When I plugged it to the computer, the computer would not recognize it.
    When I plugged in the ipod nano into Window XP, the following happens:
    - Window XP lags and take a long time to display the message "new hardware found"
    - my ipod displays the charging symbol
    - then ipod shows the screen "Do not disconnect" and it stalls on this screen
    - after awhile, Windows show a "safely remove hardware" icon on the bottom right of my screen, but it describes the recognized hardware as "Apple ipod USB Device at location 0"
    Note that:
    - my ipod is not charged at all after all this
    - itunes would not recognize my ipod
    - there's not hardware icon in "My Computer" and "Device Manager"
    - my computer can recognize my friend's ipod
    - I can neither restore or reset my ipod because it does not get passed the "Do not disconnect" screen
    So if anybody could provide any help, i'll be very very grateful. =P Please save me.

    Maybe for that one week that you left your iPod nano idle, your iPod software automatically updated and left you with some strange conflict.
    Anyhow, your symptons sound similar to some described in this article:
    http://screwdave.blogspot.com/2006/05/ipod-nano-updater-3-23-really-needs.html
    Not sure if the solution presented in the article will work for you, but let us know if it solved it.
    Your Knight in Shining Armor (<---hehe, had to add that in)

  • Windows will not recognize ipod touch also says it has malfunctioned

    hi
    whenever i plug in my ipod touch i get a message saying that "usb device not recognized, one of the usb drives attached has malfunctioned and windows cannot recognize it"
    i have reinstalled itunes 8.1 twice the second time i reinstalled the apple mobile device service and have restarted my computer
    i need some help!

    Do any of your USB ports work ?
    Is your touch seen when connected to another computer ?

  • Macbook will not recognize DVD and any External HD

    All of a sudden, My two external hard drives, which have loaded perfectly in the past, are not being recognized by OSX. I inserted my Leopard Install DVD and it received the same warning message "The Disk Inserted was not recognized...." The DVD is not showing, nor can be ejected.
    when i got to disk utility, the DVD is shown as a blank is inserted. And when i look at the external drives, i have no available options. I "repaired permissions" on the internal HD but that had no effect.
    Also, coincidentally, My spotlight has stopped working. It is unable to find anything. When i followed some instructions my out come was "no index". The computer cant seem to read any volumes or something....
    I have a feeling there is some sort of conflict, but am not sure how to resolve it.
    Help!
    and Thanks.

    Also, i get a mount failure ("no disks available to mount") if i try to open any disk iso.
    It is a universal filesystem error, I have tried to force mount the externals to no luck. I get the "no disks available to mount"......

  • My iMac does not recognize or see an external drive.

    Ref.: External USB M-DISC DVD+-RW CD RW Burner Writer Drive For Apple MacBook Air Pro iMac
    made by YunSen Tech.
    My iMac, Mac (27-inch, Late 2013), I bought in August 2014. Its SN is: C02MT0YWF8J4/OS X Yosemite. Version 10.10.1
    Could you please help me with the installation of the reference external drive. Supplier gives instruction for Windows only. When I follow the window instruction  on my iMac, the system does not recognize or see the drive. When I use Apple>About this Mac>System Reports>Hardware>USB, I think the following info describes the Drive, is it?:
    External:
      Product ID: 0x0840
      Vendor ID: 0x13fd  (Initio Corporation)
      Version: 1.14
      Serial Number: 313037383530384C31312020
      Speed: Up to 480 Mb/sec
      Manufacturer: Generic
      Location ID: 0x14500000 / 1
      Current Available (mA): 500
      Current Required (mA): 2
    I would greatly appreciate some help.
    Thank you in advance.

    The problem is NOT the fact that it is a USB 3.0 drive, as USB 3.0 is backwards compatible with USB 2.0. The problem is specific to Toshiba Canvio portable drives. They only work if you use a micro-USB2 cable instead of the included USB 3.0 cable. This problem does NOT affect other USB 3.0 portable drives (Seagate, Western Digital, etc.), and they work fine with USB 3.0 cables.
    Once again, you need a micro-USB2 cable for the Toshiba to mount.

  • Mac Pro will not boot from cd or external drive

    My Mac has an issue whith the boot drive, and I would like to format the drive and reinstall OS-X Mountain Lion and then use Time Machine to resore the Data. When I try to boot my Early 2009 Mac Pro (OS-X 10.8) using the option key, it loads the scrren that allows me to choose among the bootable drives. Once I choose either an external drive or CVD, it loads to the apple screen, stays there for about 5 minutes, then loads the OS on the main drive... Any ideas would be greatly appreciated.
    Bill Mueller

    At first I was just going to say it sounds like you have a bad optical drive, but then you had to go and say that it also won't boot from a HDD.
    That just makes things a whole lot worse.
    Start by removing the side cover and checking the RAM to see if any of the LEDs are lit up indicating bad RAM. Usually if there's any bad RAM found, it will just automatically disable that stick, but maybe yours isn't for some reason.
    Look for any other LEDs that may be lit. Generally speaking, the only time you should see an LED (outside of the power LED) lit consistently is if there's a problem.
    You should also see if you can get Apple Hardware Test to run, which may or may not find some problem.
    But sorry to say, it's sounding very suspiciously like a bad logic board.
    One other thing to try, is putting the SL drive into a different slot. So if you were putting it in slot 2, try slot 3 or 4. If you just have a bad SATA port, you might be able to just work around that until you get a new system.
    If by chance this system is still under warranty, do not walk, do not pass go, do not collect $200, RUN to the nearest AASP or Apple store to make it THEIR problem to sort out.

  • Windows WILL NOT recognize my nano

    My nano was working fine until I needed to recharge the battery now it alternatively displays sad icon, battery with lightning flash and apple symbol.
    I have re-installed itunes and ipod updater.
    I have reset my nano.
    I have plugged it into every USB port I have
    I have restarted my nano
    I cannot restore my nano since it is NOT recognized by windows.
    No starting in disk mode because I cannot do anything with my nano
    I have checked for and installed windows updates.
    I have looked at pages and pages of discussion threads with no avail. I really just want my nano to work again, it was great for the few weeks it worked!! Now it is a very ineffective very expensive paper weight
    ANY suggestions?

    I have a similar problem. In Windows my nano is nowhere to be found. And according to the latest version of itunes there's no nano connected to the computer when it clearly is. At first itunes found my nano but then something must have happened, the version I had before all started not to work properly...
    I've tried unstalling and re-installing itunes and ipod updater (both from the cd and the one I downloaded from over the net). I've restarted my computer several times.
    At one point I even had trouble getting itunes to work again, but at least that's fixed.
    I've also reset my nano, I do'nt know how many times
    The biggest problem now seems to be that every time I've launched ipod updater and connected my nano to the computer the ipod updater freezes, and the screen insists on displaying "do not disconnect".
    I've not even managed to transfer music to the nano. sigh
    Please, can anyone help?
    I love my nano but it would be fantastic if I got it to work as well! lol
    /a desperate newbie
    ipod nano 4GB   Windows XP  

  • Computer will not recognize Hp pd1000a terabyte external hard drive

    I have a 1 terabyte external har drive, model no. hp pd 1000a. I recently loaned it to a co worker so he could download some files from it. He came to me and said it had stopped working. I plugged in back into my laptop and now does not get recognized or read. I have tried on other computers and still no change. I have even tried keeping it plugged in usb and rebooted computer....nothing. The indicator light comes on and flashes, you can also feel and hear the drive mechanism working. I have a lot of documents on this drive that needs to be recovered, and have no back up file.
    Please help!

    i cannot use both at the same time for some reason.
    all my music is now stored on the external hard
    drive but i can't access ipod if the external hard
    drive is on. please help. i've tried contacting
    dell but they can't help.
    allen
    Hi, Allen.
    I had exactly the same problem (See my post of early this day). Get a powered external usb hub. Run your external hard drive off it. Your iPod shoud work fine off an on board usb port.
    If this doesn't work, install a pci expansion card with usb ports for the hard drive.
    HTH.

Maybe you are looking for

  • SAP MM questions- help needed

    Please can I get an expert's help in findig a solution to the following questions: 1 To view the most up to date planning data (available stock, orders, reservations, etc.) on a material, use the: (more than one answer can be correct) A Stock Overvie

  • Sharing printer - set up help

    I have my powerbook connected via my airport extreme base station and my dell laptop connected via the ethernet port of the same base station, both connect to the internet perfectly. I have a DYMO label printer connected into the USB port of the base

  • Query regarding Program

    Hi All,          Can anyone please tell me how to find the program name  for a Function Module. (Under the properties tab we find the program name for a Function Module. Please tell me how to extract that program name). Kindly reply as fast as possib

  • Photoshop Online Backup

    Hello: I am new to Photoshop and am presently using PSE8.  My question concerns the online backup option.  I suppose the online backup option by default is operating when PSE8 is installed.  I have just been notified that my 2GB of online storage is

  • [solved] Unlocking luks partitions fails at boot, no prompt.

    Hello, I have just installed Arch and I really like it so far - I'm a convert from Ubuntu. I did face a couple of problems that I have not been able to solve and have not been able to find any solutions for anywhere. The most important one at the mom