[Windows 7] Windows Update Agent does not scan correctly

Question

Hi All,
After manual installation of update Office 2010 SP2 (KB2687455) ... WUA does not report (KB2687455)
as Installed:
https://support.microsoft.com/en-us/kb/2687455
KB2687455 update is reported as:
Update ID: 9c5e43a3-3ae9-434d-b105-a9d7902d5f9f
Update Title: Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
MSI Product: {90140000-0015-0409-0000-0000000FF1CE}
MSI Patch: {D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}
After investigation I found out that Windows Update Agent (verbose logging) is reporting this update as not installed: 
EEHndlr   MSI PatchInfo for product {90140000-0015-0409-0000-0000000FF1CE} and patch {D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610} returned 0x8007066f with state ''
EEHndlr   MSI PatchInfo for product {90140000-0015-0409-0000-0000000FF1CE} and patch {D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610} returned 'Unknown Patch'
Perf, PatchStateForProduct, time, 4, patch, primary, {D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}, product, {90140000-0015-0409-0000-0000000FF1CE}, context, 112456208
Agent Update {9C5E43A3-3AE9-434D-B105-A9D7902D5F9F} is deployed for scan, and is installable. It will be reported as
installable.
Update KB2687455 is shown in Programs and Features/Installed Updates as installed on this computer.
Question:
This update is MSP (not standard update) so it cannot be queried by win32_quickfixengineering WMI class. How to query all installed updates on system (registry, API, ...)?
How WUA query ALL installed updates?
How to fix this issue?
Thank you in advance.
Regards,

Answer 1

Hi,
You could check the version number. The version number of Office 2010 SP2 is greater than or equal to
14.0.7015.1000.
The script in the blog below could get List of installed Windows / office Updates.
http://www.blackforce.co.uk/2013/01/27/get-list-of-installed-windows-office-updates-command-line
The sample in the following article can be used to determine if a critical security update is installed on a computer. If the update isn't installed, the user can ensure that the update is downloaded and installed. The user can also ensure that
they are notified about the status of the installation.
https://msdn.microsoft.com/en-us/library/windows/desktop/aa387101(v=vs.85).aspx
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft
does not guarantee the accuracy of this third-party contact information.
Best Regards,
Joyce
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