WINDOWS 7 , WITH HP PAVILION DV6 , PLAYING MUSIC OR MOVIES , CAN'T HEAR ANY SOUND FROM SPEAKERS

when i played music or movies cant hear any voice from my speaker but it's done with headphones
NOTS   am using windows 7 with hp pavilion dv6

Hi, 
Please note that by performing a System Restore, your personal files and documents on the notebook are not affected. However, performing a System Recovery will certainly wipe all the files and documents in your unit.
Also, System Restore will only help if the unit was working fine before. As you have mentioned  the sound has not worked properly since the day you purchased the machine, I would suggest you to try connecting a headphone on your notebook and check whether the issue still persists. 
If the sound is working fine while using the headphone then it can be an issue with the internal speakers. You may also try connecting an external speakers to isolate the issue or try playing the default audio file that was preshipped with the notebook. 
Microsoft too has a fixit, which you may run visiting the web link below. 
http://support.microsoft.com/mats/AudioPlayback/
Let me know whether this helps
regards
Jashy
I work for HP

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