Windows 7 x64 iTunes 10.4 doesn't recognize backups

After latest update in Preferences -> Devices none of backups are showing. When "syncing" iTunes doesn't create backups. Why?

Same here, except it is remembering positions of windows open before I upgraded to Lion/10.4, and won't remember any new positions. I have switched display arrangment, and now playlists I used to open on my third screen open either halfway off the bottom, or stretched between 3 or 4 displays (based on the prior display arrangment).
Very, very frustrating. Even though I have keystroke shortcuts to reposition windows to the new arrangment, it ***** doing this over and over, especially for the iTunes Store.
These positions are stored in the iTunes Library file itself, and I *refuse* to lose all my track metadata not stored within the track itself, plus playlists, Smart playlists, etc., etc.. With over 50K items in my Library, this would be a *nightmare* to rebuild.
I pray that this bug can be fixed without forcing a new Library file.

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Updated itunes now it doesn't recognize my ipod nano 6

updated itunes now it doesn't recognize my ipod nano 6

Hello mhill10633,
Based on your post, it sounds as if your device is not recognized by iTunes for Windows. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Windows 7 and itunes 10.4 will not recognize iphone 4

windows 7 and itunes 10.4 will not recognize iphone 4. iphone does not show up in device list in iTunes

Found my answer by sifting through all itunes questions. (I tried earlier, but apparently chose the wrong key words. In my successful search I just searched through everything itunes related.) There was a posting where someone indicated they could not open alternative libraries using the option key method, precisely my situation. They stated that they solved the problem by appending a ".itl" at the end of the library file. I tried this myself and sure enough, it worked. Hopefully it will also work for all others who are suffering from this scenario.

My ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

my ipad mini has water damage but when I plug into wall it says to connect to itunes. When I plug into Mac nothing happens. Not even a charging sign and nothing happens with itunes. Computer doesn't recognize it's plugged in.

If moisture got inside, it may have shorted the iPad's electronics.
Solutions for wet iPad.
http://www.gazelle.com/how-to/ipad/ipad-recover-from-water-damage
http://www.knowyourmobile.com/appleiphone/ipad/ipaduserguides/701079/how_to_fix_ an_ipad_if_it_gets_wet.html
 Cheers, Tom

Windows 7 x64 - iTunes no longer auto launches when I connect iPhone

Hi
Ok so i installed Windows 7 x64 and iTunes x64 but now iTunes no longer auto-launches when I connect my iPhone. My PC has no problems finding my iPhone, it does the camera bit and if I start iTunes manually it syncs the iPhone with no issues.
Does anyone know how I can get iTunes to auto launch again please?

+it does the camera bit+
I dont' think it's supposed to be doing this.
Maybe mindspan's post here will help you
http://discussions.apple.com/message.jspa?messageID=8119647#8119647

Freezing Issues with Video Playlists - Windows 7 x64, iTunes 10

OK, I've been troubleshooting this problem to the best of my ability for weeks now. I can't come up with any solution, if anyone has any insight I would greatly appreciate it.
When playing videos from a playlist when one video ends but before another begins itunes becomes unresponsive. Sometimes a new video will start right away but it's rare, mostly an outright freeze, sometimes a new video will begin after about a minute or two of unresponsiveness.
This leads me to believe that when itunes is updating the library database files it is somehow getting stuck.
Interestingly enough, if I skip to the end of a video just to test if it will play the next in sequence it works perfectly. It only does this behavior when a video plays all the way through.
What I have tried already:
-Complete re-install of my entire OS after a clean format.
-Added all itunes files to the exception lists of my virus software (NOD32).
-Uninstalled virus software completely (same behavior without virus scanning software at all)
-Ran itunes as an administrator.
-Removed all devices from the PC with the exception of critical components, plus mouse and keyboard, sound card.
-Updated all drivers
-Ran itunes in compatability mode (Vista, XP)
-Completed all suggested items for "unexpected freezes" in the itunes help section.
I am running windows 7 x64, i7 @3.06GHz, 6GB Ram.
Running itunes 10.2.1.1
I briefly tried to downgrade to itunes 9, this seemed to clear up the problem. This is not a solution to me, I want the shared library features for my ipad.
All video files play fine in other media players.
Please help, I'm completely frustrated.

As much as I loathe thread bumpers I'm still at a loss as how to fix this issue. If anyone has any insight I would greatly appreciate it.

Empty error dialog when trying to sync (Windows 7 x64 + itunes 9 and 10)

This post:http://discussions.apple.com/thread.jspa?messageID=11692653 describes my problem, but their solution did not work for me (setting Outlook as defauylt and use iTunes 9.2.0.61).
Basically what happens is that every 10 minutes or so, an error box (empty) will pop up - I have auto sync enabled. Switching to manual will stop it of course, but when I manually sync the error occurs. What is strange is that as far as I can tell, my data IS syncing to Mobile Me. It's like the error ocurs regardless.
Any other ideas on how to fix this?
Details: Windows 7 64bit, iTunes 10 (tried 9.2.0.61), 8 GB RAM, 1TB HDD RAID 0, 2 drives 500GB each - Apple updates run weekly.

I was finally able to make it work. I'm so happy.
For some reason, perhaps it was pure desperation or maybe I had read it somewhere on the internet, I decided to set Outlook as my default mail application. Unbelievably, this made it work - the empty error boxes are gone and synchronization works like a charm.
So, when Outlook asks if it should be default mailer, answer yes. You can also configure this in Outlook or in the Windows 7 start menu -> Default Programs -> Set your default programs -> Outlook.
Just make sure that Outlook is default for everything it wants to be default to. My first attempt set it to "11 out of 13" and it wasn't until I selected to use it to "all file types and protocols that it can handle to default".
Anyway, I'm a happy user now and hopefully this can help others who are experiencing the same issues

Itunes 10.6 doesn't recognize my iphone 4s 32gb, could you please help me?

I bought an iPhone 4s 32gb from Singapore. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0013AC2C0E8DEF50
Current user is an administrator.
The current local date and time is 2012-06-12 20:13:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address:             192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Tue Jun 12 19:48:36 2012
Lease Expires:       Wed Jun 13 07:48:36 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Well, you do not mention what computer OS you are using, so here are the support documents for both.
Windows:     http://support.apple.com/kb/TS1538
OS X:     http://support.apple.com/kb/TS1591

ITunes 10.5 doesn't recognize iPhone 4s

When I plug in the 4S, iTunes just sits there and does nothing. If I plug my 3GS back in, it does the little sound and shows up in iTunes. I've repaired, reinstalled, restarted my computer numerous times. I don't know what else to do. Help!

I am having similar sync problems with new iPhone 4s and latest iTunes.
At first iTunes recognized my iPhone, but sync was so sluggish it was taking hours to sync a few apps, and only got a few on there. i- tunes diagnostics wouldnt work at all. Whole thing was hanging. WHen I disconnected phone iTUens returned to normal. I was using cloud for back up.
Rebooted, reinstalled i Tunes, stopped all start ups except essentials, now diagnostics works but i Tunes wont recognize my phone.
here's what i got
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire 5534
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library [Error:0000000D]
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0042ADD402FE4340
Current user is an administrator.
The current local date and time is 2011-10-23 15:15:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 3200 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently not running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Latest iTunes update: computer doesn't recognize DVD drive

I updated iTunes and my computer doesn't recognize my keyboard and my DVD drive.
I was able to get the keyboard back by unplugging it and plugging it back in.
I had to do a system restore to get back the DVD drive.
I don't want to reinstall the update until I'm sure this won't happen again.

Hello matthewfromwindber,
The following article can help you resolve the issue with your DVD drive after udpating iTunes.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
Cheers,
Allen

ITunes 11.1 doesn't recognize my iPhone 4s with IOS 7 - phone is charging by iTunes doesn't see it. Any suggestions?

I upgraded my daughter's iMac to iTunes 11.1 and now it doesn't recognize her iPhone 4s. The phone will charge and DropBox see's it but iTunes doesn't. Any suggestions? I've already uninstalled and reinstalled the software so that doesn't work. Thanks for any help!

Hello jlgougeon,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Best of luck,
Mario

I just downloaded the new itunes and it doesn't recognize my phone

I just downloaded the itunes update and now it doesn't recognize my phone when it is plugged in. The computer recognizes it and it charges fine, but in itunes the "Phone" button does not come up and it won't synk.

Hello,
Maybe this article can help you: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
Cedric

ITunes 10.2 doesn't recognize my iTouch

I have an iTouch 4G that iTunes 10.2 won't recognize. I'm running Win7/64 and iTunes/64. I've followed the T/S tips, reinstalled iTunes twice, restarted my computer several times, disables my firewall and virus security temporarily, changed to every availabe USB port I have that's connected diretly to my PC, and I'm using a brand new USB cable that came with my daughters iTouch she got for X-Mas. I'm not sure what to do next. Any help would be greatly appreciated.

Thanks. Those were the same directions I followed before, but must have missed something or didn't delete everything I was supposed to. Took my time on this round. Ended up deleting each software product in order and restarting the computer, reloading iTunes 10.5, running the update....and that did it. Plugged in my iTouch at it showed up. I'm up and running now. Appreciate the help.
Jeff

Empty error dialog when trying to sync (Windows 7 x64 + itunes 9)

Using Windows 7 Enterprise, 64bit and the latest x64 installer of iTunes (9.0.2.25) on a HP EliteBook 8530w.
Whenever I open iTunes, click on my iPhone (3G) and then select the "Info" tab I get an empty error dialogs popping up: See screenshot http://img214.imageshack.us/img214/1582/ituneserror.png
This dialog pops up a couple of times, one after the other. After I've dismissed them all, I can click sync and it appears to actually sync (both the phone and itunes tells me it's synchronizing). However, the empty dialog appears again during sync and once the sync has completed there hasn't been any changes to the phone
What I'm trying to sync is calendar and contacts from MS Outlook 2007. It used to work perfectly on this same computer running XP... it all happened after I re-installed the OS and upgraded to Win7.
I've searched through the internet and found various references to sync problems on vista/win7 on x64 although non of the symptoms seems to match mine (others were seeing bluescreens, frozen itunes etc.). Also, given the verbosity of the error dialog, it's quite hard to know what's wrong...
Has anyone even seen this problem or am I alone with this?

I was finally able to make it work. I'm so happy.
For some reason, perhaps it was pure desperation or maybe I had read it somewhere on the internet, I decided to set Outlook as my default mail application. Unbelievably, this made it work - the empty error boxes are gone and synchronization works like a charm.
So, when Outlook asks if it should be default mailer, answer yes. You can also configure this in Outlook or in the Windows 7 start menu -> Default Programs -> Set your default programs -> Outlook.
Just make sure that Outlook is default for everything it wants to be default to. My first attempt set it to "11 out of 13" and it wasn't until I selected to use it to "all file types and protocols that it can handle to default".
Anyway, I'm a happy user now and hopefully this can help others who are experiencing the same issues

Windows XP - Update iTunes 10.5 doesn't work, mistake in the setup

During the installation of iTunes 10.5 a problem will be shown:
"Es liegt ein dieses Windows Installer-Paket betreffendes Problem vor. Ein Programm, das im Rahmen der Installation ausgeführt wurde, wurde nicht erfolgreich abgeschlossen. Wenden Sie sich an das Supportpersonal oder den Hersteller des Pakets."
I think this is an error within the installation procedure and couldn't corrected by myself.
Did anyone got the same problem? Perhaps in the next version of the iTunes setup it will be fixed.
If someone could help - thank you very much!
Regards
Enrico

Habe fast einen Tag damit herumgemacht! In einem Forum las ich den folgenden, wenn auch noch etwas stärker verschlüsselten Rat, der mir tatsächlich zur Lösung verhalf:
Copy "C:\Program Files\Apple Software Update" or "C:\Programme\Apple Software Update" (all of its contents) from a PC, on which iTunes 10.5 runs smoothly as it should, to exactly the same directory of the stubborn PC causing your problem. After that iTunes 10.5 (iTunesSetup.exe) installed extremely slowly but correctly on my PC.
Hope that works for U2.

Windows 7 x64 iTunes 10.4 doesn't recognize backups

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