Windows 8.0 upgrade to version 8.1

I purchased the HP Envy 17t J100 with Windows 8.0, I tried to upgrade to version 8.1, but it is not possible, how to solve this problem?

Hi @Alessandre,
I understand that you are having a problem updating to Windows 8.1 on your HP ENVY 17t-j100 Notebook PC. I will try my best to help you with this.
I suggest following the steps in this document for Updating Windows 8 to 8.1, it explains how to get the update and install it.
If this does not resolve your problem, please tell me the full model / product number of your notebook. Here is a guide for How Do I Find My Model Number or Product Number?
I hope this helps, please let me know how it goes.
Thank you and good luck!
I worked on behalf of HP.

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My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice

Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Upgrade to version 10.5.x, error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??

Hi; Attempting to upgrade to version 10.5.x, but I keep on getting an error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??
Needing to upgrade to allow connection of a 4S iPhone to the Laptop.
Thanks!! - Tim.

Repair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU in all program, you can do it in CONTROL PANEL, ADD N REMOVE PROGRAMS.

TS1717 Since the upgrade to version 11 ITunes will not launch I'm running Windows 7

Since upgrading to version 11 ITunes will not launch I have removed and reloaded again but it still will not launch.

I was having the same problem. I went into Control Panel and repaired quicktime, and now i am able to open itunes. hope this works for you!

Setup problem, windows xp, firefox upgrade to 4 and asked to reboot but did not progress. keeps asking to restart even if I try to remove

setup problem, windows xp, firefox upgrade to 4 and asked to reboot but did not progress. keeps asking to restart even if I try to remove

Hi marsano,
Usually the only reason it will ask you to reboot is if there is a file that must be modified that the updater doesn't currently have access to. You should try running the Firefox program once as Administrator:
* Right-click the icon and choose ''Run as Administrator''
If that doesn't help then do a clean reinstall.
# Download a fresh copy of Firefox from the [http://www.mozilla.org/firefox/fx/ Mozilla download page] and save the file to the desktop.
# [[Uninstalling Firefox|Uninstall]] your current version of Firefox and remove the Firefox program folder before running the new installer.
# Run installer
Remember that you don't want to remove personal data when uninstalling. That way you'll still have your personal information.
Hopefully this helps!

Texts are not showing up after upgrading to version 11

Could someone help me with why some of my texts are not show up on my Flash project? Before the upgrade, everything is fine. However, after upgrading to version 11, my texts are disappearing.
Before (version 10.3.183.7...)
After (version 11.0.1.152...)
The texts in the boxes will disappear, when I hover mouse cursor over it. Those boxes with texts in them are created with an external AS file, and the texts are dynamicaly changed/put in with an external XML file. There is a mask on the boxes, show only 4 at a time.
Demo: www.ethanslin.com/portfolioWorks/flashWorks/demo/
You will see the changes with Flash player version 11, and everything working fine with older versions.
I use iMacs with Snow Leopard and Lion, and this happens on all of the browsers with Flash Player version 11.01.152. I also tested on Windows 7, and it is still happening. Is this a Flash Player bug or something changed that I am not aware of? Is there a work around for this?

This is a known issue and we have a fix for this in our next release. Thanks for posting.

How do you fix 'unable to upgrade from version 0'?

I have been working on 6 ibooks over the past year, documenting a lot of stuff for user manuals for our school. The ibooks were all created in iBA version 1.0, but are not published - we only use them internally so we just use the previews.
I gave up trying to upgrade my 1.0 iBooks, it takes too long to 'optimize' the files when I try to open them in 2.0. I have read all the issues with iBA 2.0, but decided to download 2.0 on another computer and wabt to try to re-write all my old 1.0 manuals (I have all the files that went into them).
However, when I double-click to open the 2.0, nothing happens. So I go to 'File' and select 'New from Template Chooser'. I then get the window with all the new templates, including the portrait ones. When I select any template, say the 5th one for example, I get the prompt "The document 'Textbook 05.ibatemplate' could not be upgraded. Unable to upgrade from version 0". This happens for every template. I don't understand. I downloaded the 2.0 from the app store onto a 'clean' computer. Yes, it has Lion on it and all the spec requirements to run iBA. Can anyone help me with what to do next?

Did you ask Apple for help yet?
[email protected]
…support phone number call +1 (877) 206-2092.
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country
Phone Number
Australia
1300 307 504
Note that this is a low tariff number.
France
0805 540 117
Germany
0800 664 5307
Italy
800 915 902
Netherlands
0800 0201 578
Spain
900 812 687
U.K.
0800 975 0615
U.S.
+1 (877) 206-2092
Toll-free from U.S. and Canada.

My ipod touch 4g upgrade to version 5 and when I connect to iTunes stays in step 2 of 7 steps: backup saved ...... 1 hour goes well and you reinstall iTunes, reconnect, etc..

my ipod touch 4g upgrade to version 5 and when I connect to iTunes stays in step 2 of 7 steps: backup saved ...... 1 hour goes well and you reinstall iTunes, reconnect, etc..HELPME!!!!

Try:
- Powering off and then back on your router.
- Anything else here
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Cannot install or deinstall upgrade to version 5

I am running Firefox 4.01 on my desktop with Windows 7 Ultimate.
Almost everyday Firefox comes up with a "This is embarrassing..." message. more or less independently of what sites I have visited. Don't you think it is time you did something about this problem?
On a second desktop, running XP SP3, I resisted for a long time the pestering to upgrade, but finally, having lost the important menu bar" File---History--- Menu---Help " , I downloaded Version 5.
When I ran the installation program, however, the program froze while checking the compatibility of add-ons.
So I de-installed Version 5 via the control panel, and under "Add and Remove Programs" Firefox is not now listed there.
However, it is still listed under Startup Programs, the properties showing it is in C:\Program Files\Mozilla Firefox\Firefox.exe, though not showing which version.
Under Program Files I find listed Version 5. 0.1. 4205. Clicking on this program either under Startup files or Program files has no effect.
Yesterday I tried to submit feedback under" Firefox makes me sad".
I was asked to include the URL of the site with the problem. I find it amazing that Mozilla does not know its own URL!
When I clicked "Submit Feedback" nothing happened.
The same happened again today, so I am now trying the "volunteer" service, as it seems direct technical support from Mozilla is non-existent.
To add insult to injury my log in password was not recognized and a further delay has resulted from having to reset it.
I have now installed Chrome on my XP desktop.
I also have a netbook running version 4 of Firefox, also persistently pushing for me to upgrade to version 5.
But until my Mozilla problem on the desktop machine is fixed I do not plan to take any action with the netbook.
I also find it irritating that I cannot simply send an email, but have to fill in a form which does not appear in my Outlook sent mail, but has to be cut and pasted so that I can keep a copy of my message.
RPB

Wow, lots of questions there, let's go one by one.
random_ wrote:
For example, BB App world: The desktop manager says it is installed, but it's not accessible because there is no icon anywhere.
Look at Options > Advanced > Applications > AppWorld, confirm it is installed. Is it AppWorld version 1.1.0.35? Then, read this: KB22944 Home screen icon disappears after an update to to BlackBerry App World 1.1.0.35
My carrier say they can't help me any further as it's a device issue.
Your carrier is being silly. They can help you and if they cannot, they should offer (or you should ask) to have the issue escalated to RIM technical support.
I don't understand what settings are supposed to be changed after I do a factory reset and restore from backup.
A "factory reset" and "restore from backup" are two different things. What do you need help with here?
Is it possible version 5 doesn't work with Orange at all?
Yes, it does.
What is the relationship between these things:
* http://www.blackberryfaq.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F
* the desktop manager software for PC
* the platform as reported on the device
* the app version as reported on the device
Could you please ask specific questions about the above four things?
The first tells you how to downgrade your device OS and I don't see where your headed with the remaining three
Good luck, post back and we'll try to clear things up.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Windows 8.1 Upgrade and no WiFi no Ethernet

Hi there,
Im praying that somebody could help me with my problem.
ive upgraded from windows 8 to 8.1 and since then my wifi connection breakes every now and then and my ethernet adaptor doesnt work anymore. according to my research thats a common problem. i tried all solutions i found but nothing works.
my device manager says that both (wifi and ethernet) drivers are up to date and ready to use but the wifi breaks down and needs a reset. the ethernet adptor doesnt work either. lan cable (brand new and tested) is not recognized.
id be so thankful, if somebody could help me.
my laptop is a 3000 N200 (0769), windows 8.1 32bit
wifi adaptor intel wifi link 4965agn
driver version 13.3.0.137
ethernet broadcom netlink (TM)
driver version 15.6.13
thanks so much
manu

Hi Manu,
Welcome to Lenovo Community!
I’m sorry to hear that the LAN and Wireless is not working as expected after updating to Windows 8.1, normally to avoid compatibility issue all the drivers should be updated when the computer is in Windows 8. Hence, I suggest you to perform “System Restore” and the follow the update procedure. Below is the link to perform “System Restore” then a link with exact Windows 8.1 upgrade procedure.
System Restore for Windows 8
Windows 8.1 - Update consideration & Resources
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Unable to start after Windows 7 Pro upgrade, am I crazy?

I'm now on my fourth try and I'm about to lose my patience.
I purchased a T400 6475-B14 with Vista, 32 bit. I purchased a copy of Windows 7 Professional upgrade. I am installing the 64 bit disc. Currently the machine has 2GB of ram, but I ordered 4GB (2X2GB) of RAM from Lenovo and it should be here in a few days. Additionally, since the machine is still under warranty Lenovo is sending me the restore discs (I think that's what they are called) and they should be here in a few days as well.
On my three previous attempts I upgrade the OS and everything seems to be fine. However when I go to the Lenovo site it can't detect my system. That seems a bit odd, but I can deal with it. I put in all of the machine info and download the Toolbox. Once I did that tells me to download the System Updater, but for some reason it forwards me to the link for Vista/XP. I then manually find the System Updater, Win 7 64 bit, download and install it and it finds and installs the PowerManager, Connections, Recovery and Repair, etc.
I don't seem to have any problems until I shut down the machine. When I go to restart, the machine hangs at the 4 color Microsoft logo. After a few minutes (5-10) it gives me the option to try and restore to a previous point and fix the machine. However each time it tells me that the system is unable to repair itself. I then reboot and hit the F11 button at the THINKPAD screen and restore to a previous version.
Last night, after the two previous restorations failed to give me a stable machine I completely reinstalled the OS. Everything seemed to be working fine again. However this time I rebooted after each update, to see where the problem might be.
I had downloaded all of the System updater info except for the R & R and C++. I installed C++, but it didn't require a restart. I think installed the R & R, installed it and then machine rebooted.
Then the same thing happened again!!!!!!!!
I went into the diagnostics and it came the the following:
Root Cause Found:
A recent driver installation or upgrade may be preventing the system from starting.
Repair Action: System Restore
Result: Failed. Error code = 0x1f
Repair action: System filed integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 945178ms
I'm going to re-install Windows 7 again, but this is starting to really drive me crazy (granted it's a short road, but still!).
Can anyone help me understand what I'm doing wrong? I'm not trying to do anything crazy and I'm following the instructions to the letter but I still can't seem to get my system to work!!!!!!
Any/all help would be greatly appreciated.
Cheers,
GBA
Solved!
Go to Solution.

Hi,
You are doing (trying to do) exactly what I did when I punted Vista (good riddance!) and updated to Win 7 Pro 64 on my T400. I don't see anything obvious that you are doing wrong. Here's what I did:
Installed Win 7 upgrade as a clean install. Then ran Windows update. Then installed ThinkVantage System Update for Win 7, and let it do its thing, No problems.
Is that the updater you installed?
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Lenovo G550 Windows 7 Professional Upgrade

This Notice refers to 2958-A5U and 2958-A4U models of the Lenovo G550 notebook PC’s only.
The 2958-A5U and 2958-A4U G550 systems ship preloaded with Windows XP Professional, and include a Windows 7 Professional upgrade disk.
Issue: When upgrading from Windows XP Professional to Windows 7, some users have been unable to successfully complete the upgrade.  The most commonly reported failure point is when the customer is asked to insert a Certificate of Authenticity (COA) key. The Microsoft Upgrade process for Win XP to Win7 requires the upgrade to be executed from a ‘cold boot’. If the Windows 7 DVD is inserted while the system is running, the installation process will auto run. However, at the end of the installation process, the system will ask for a 25-key Certificate of Authenticity (COA). The Win7 upgrade process will not successfully finish the installation using this method. The installation DVD must be inserted while the machine is powered off and not running.
When upgrading from Windows XP Professional to Windows 7, Microsoft advises that this process be done via a custom ‘clean’ installation.  Per Microsoft.com; "A custom (clean) installation erases the contents of your PC's hard drive. Your files, settings, and programs will not be transferred to Windows 7".  The clean install will remove any pre-loaded software applications, including VeriFace, One Key Recovery, and other applications that were installed by Lenovo or the user.
Customers should review the following information prior to performing the Windows 7 Professional upgrade.
The Windows 7 installation procedure provides a clean installation of Windows 7 Professional edition. During this process, all contents of the C: drive including all applications, files, programs and user data will be archived in the Windows.old folder.  The data should be available for access, but the applications and programs will not run, and Windows 7 appropriate versions will need to be installed. Lenovo STRONGLY recommends that external backups or all user data are made prior to initiating the upgrade in order to prevent permanent data loss.
Correct Windows 7 Upgrade Procedure:
1) Power off system
2) Insert Windows 7 disk in the DVD drive
3) Power on system and press F12 to access the boot order menu
4) Select the option to start from the DVD / Optical drive
5) Follow the on screen directions as Windows 7 installs
6) Remove the DVD at the end of the process and reboot to Windows 7
Windows 7 has native drivers that will fully support most of the hardware on Lenovo G550 systems.  In order to maximize the functionality of the Trackpad and the Power Management system, the appropriate Lenovo drivers must be installed. The most current Lenovo Windows 7 drivers and applications are available for download here. Please check this site periodically for updates.
Recovering to Windows XP by using One Key Recovery:
The One Key Recovery feature can restore the factory XP downgrade preload at any time, but will erase all other data.
Important: All user data should be saved prior to implementing the following procedure
      1) Power off the system
2) Press the recovery button (small round button next to the power button)
3) System will start and OKR (one key recovery) application will load
4) Select System Recovery from the menu
5) Select option to Restore to factory default
6) Click “Start” button to recover your system partition
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

eaeditor wrote:
Now I just started the laptop up , clicked next when I was prompted for the product key and windows 7 ultimate 32 bit pro starts up...ofcourse I still need to authorize...the serial at the buttom is still a no go
Error message displayed: the product key will not work with this version of windows 7 and I need to reinstall or get a serial for windows 7 professional .
The recovery disk set is supposed to have an SLP key embedded, so that you do not need to activate it, as long as the disk set matches the OS version that is nominated on the COA attached to the laptop.
If it really does say "windows 7 ultimate", then there is something odd going on. Can you please double check that it says "ulitimate"?
With Windows 7 licening issues and keys, the terminology needs to be quite exact to get to the best answer for you!
Cheers,
Bill
I don't work for Lenovo

Window 8.1 upgrade and Edge 1.5.0

I am still working with Edge version 1.5 (free software version) and have a serious amount of Animate files which I preview using Chrome. Recently, I upgraded my operating system to Windows 8.1 and now - it would seem - that none of the files will preview in the browser. Loading of the files also seem sluggish. I tried a couple of browsers to check - the usual suspects - but the Edge files v 1.5 will not load and preview.
You can imagine my pain. Ouch ouch! doesn't even cover it. I was just wondering if anybody out there is experienencing a similar problem and can help. I can only think that Edge A version 1.5 files are in conflict with the Windows 8.1 upgrade in some way? If anybody can throw some light on this mucho appreciated amigoes.

Thank you for your kind reply. I have read the blog concerning compatibility issues with ei11 and can see that it may apply to my situation but I not totally convinced. Can you please advise me on my concerns. One solution on offer in the blog is to download Animate CC 2.0.1 and resave (none of my files have been published - I'm not there just yet). I believe my cloud membership will allow me to trial Animate CC so I could resave all my files from a previous1.5.0 version. So my question is this, if I resave my files in Animate CC 2.0.1 will they still open in the previous 1.5 version ? after the trail runs out?
I only ask because at this point I am unable to commit to the paid Animate CC software just yet. If the resaved files will open then I will give it a go as this seems the simplest way to solve the preview in browser issue I am experiencing. Thanks much appriciated.

Windows 8.1 Upgrade problem with Ethernet on a Flex 15

Windows 8 was upgraded to Windows 8.1 Upgrade on a Flex 15.
The first time I tried to do the upgrade, I had enough problems that I re-installed from a Windows 8.1 image. All went well and all the drivers work except the Ethernet. The upgrade was relatively painless if you ignore the necessary reboots.
The latest Ethernet driver was downloaded from Lenovo and it was upgraded through Device Manager to version 8.26.218.201
In spite of Device Manager saying the Realtek ethernet adapter is working, no network is recognized by Networks and Sharing Centrewith when an ethernent cable is plugged into the Flex 15 i. The cable is good and has been checked by way of another computer.
I have previously used the hard-wired ethernet once and it worked but I do not remember where the laptop stood during the pgrade path.
This may be a hardware problem which will require mailing the laptop for the repair, or it may be a software / dirver issue.
If anyone has a suggestion, please let me know. The only other thing I can do is reistall from scratch to confirm it is a hardware problem.
With thanks in advance.
Solved!
Go to Solution.

OK So I'm not the smartest cookie in the cookie jar.
The Ethernet worked all along, but I inserted the ethernet cable UP-SIDE-DOWN. The Flex 15 has a 1/2 size ethernet female plug and it has a small cover which flips down. This is to allow the adapter in a thin shell
The male end can be plugged in upsidedown unlike a normal-sized ethernet female. It goes in, but does not click. So a word to the wise ... the plastic prong of the male end is on the bottom.

I upgraded to version 9 from version 8. The following items do not work properly - menu, home page, navigation bar, wheel click. I backed up to version 8, and none of this stuff works right. How do I fix this?

When I open Firefox, the bookmark menu is a little tab in the upper left corner. If I go to view and un-click bookmark menu and then view, click it, the standard menu bar shows up. The Back and Forward buttons don't work. The navigation window does not show the URL of the current page. When opening, the home page does not come up. The wheel click works on the bookmark bar, but not within a page. The menu (file, edit, etc) does not work after the first page. Version 8 worked well. When I upgraded to version 9, all this trouble started. I backed up to version 8, but the problem persists.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Windows 8.0 upgrade to version 8.1

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