Windows 8.1 Amd graphics problem

Hello , as the title explains i got some problems with my amd graphics and i googled it but didn't find any solution
The problem is : for an example crysis 3 pc game this game i was able to play it on ultra graphics on windows 8 but when i upgraded the windows to 8.1 i play it on medium and it half lagging i thought that iam working on the intel card and the amd card is ignored by the pc i thought that the problem can be solved by installing 8 and work on it until it's fixed
my laptop version is : hp pavillion g6 2347
on windows 8 the graphics works perfect
on windows 8.1 the amd is ignored like it isn't installed
help me with it please

Hi brave_heart,
Welcome to the HP Support Forums!
I see you are having an issue getting your dual Graphics cards to work on your HP Pavilion g6-2347 Notebook PC. I will try my best to help you resolve this.
Here is a document for Overview of Switchable Graphics or Dual GPUs that explains how they work and how to find out what has been installed in your computer. Once you know exactly what is installed you can follow the document for setting up the dual graphics for best functionally.
I hope this information helps, please let me know how it goes.
Good luck and have a great day!
I worked on behalf of HP.

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Hp m6 laptop- amd graphics problem

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"no amd graphics driver is installed, or the amd driver is not functioning properly. please install the amd driver appropriate for your amd hardware" so i already dowloaded the driver from hp and nothing changed then i checked the amd site and downloaded the catalys control center again but it didnt work, i already downloaded the amd program that tells you what drivers you need and it gave me some which i downloaded but it still didnt work. Can anyone help me with this?

By chance, have you tried performing a full system recovery?
After all that has been done, it seems that would be the next step and would rule out the hardware. I really don't suspect it's hardware at this point as I would suspect there would be other symptoms to go along with failed hardware.
If you do a recovery, make sure to backup your files first.
Power off the notebook.
Power on the notebook.
Press F11 about once a second to perform a recovery.
Let me know what happens.
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AMD Graphics Problem

Hello, I am using HP Probook 450 G2 installed win 8.1 on it. In my device manager i saw an external graphics from AMD(Radeon R5 M255). I installed all the drivers but the notebooks total GPU memory is showing only 1792 MB for Intel HD graphics in Direct X diagonostic tool. The graphics from AMD is not showing. My AMD graphic's hardware ID is
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PCI\VEN_1002&DEV_6901&SUBSYS_224A103C
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Hi brave_heart,
Welcome to the HP Support Forums!
I see you are having an issue getting your dual Graphics cards to work on your HP Pavilion g6-2347 Notebook PC. I will try my best to help you resolve this.
Here is a document for Overview of Switchable Graphics or Dual GPUs that explains how they work and how to find out what has been installed in your computer. Once you know exactly what is installed you can follow the document for setting up the dual graphics for best functionally.
I hope this information helps, please let me know how it goes.
Good luck and have a great day!
I worked on behalf of HP.

G570 with AMD graphics problem

Hello
I have a problem with my Lenovo G570 laptop with AMD HD 6730M graphics card. There were some problems with it almost from begining, but bearable so I managed to live with it (some BSODs during games, or just from nothing and screen turning black). I have never found the answer for those, so I was just installing latest graphics drivers from AMD site (those on Lenovo site I have never managed to finish installation). And those new driver was quiet good, they havent stop BSODs but when screen disappeared, they was able to restore it without computer reset, so i worked with them through about 2 years. But now after one BSOD my laptop screen couldnt turn on when I started laptop ;/ but system was working. So I used external monitor to see whats happening and after loading Windows 7 there was always BSOD, also some strange vertical red signs showed on the screen (like plenty of red letters "S" or "C"). BSODs was usually coused by atikmpag.sys file so I went to emergency mode and uninstalled GPU drivers which seemed to solve the problem, couse laptop screen came back and Win7 started on normal mode, then I installed drivers back. It was working about 2 weeks and then crashed again and latest solution wasnt working this time. I tried also disc C format and installing old drivers from Lenovo site but with no satisfying results. I managed to wake up the screen by holding starting button 30sec with no energy source, then turning on with AC adapter, but with drivers installed there are still BSODs on wn7 start, but sometimes win7 starts and then GPU keeps reseting with strange screen defects. There was also some starts when win7 was working perfectly but after turning off it crashed again.
I know that this problem is quite complicated, but it has moments when works totally normal, so I dont know is it all I could do myself or maybe there is any solution? In other case I'll go to service ;/

Hello Ady,
As you have already updated the graphic driver and still the issue persist then you kindly update the BIOS and check the issue.
For Windows 7 32bit the web link is below
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_show_4480.html
For Windows 7 64bit the web link is below
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_show_4481.html
If the issue continues then you can contact the support center if the laptop is in warranty
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Best Regards,
Tanuj
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HP Probook 4540s (H6D81ES) AMD graphic problem!

Hello,
I have installed the AMD Video Driver and Control Panel but I still can't find anything related to that video card! and my dedicated video memory is still 32mb!! There is any way to increase it or something?? Also how is it possible that I could play Watch Dogs which requires 1gb video ram while I have only 32mb !!
This question was solved.
View Solution.

Hi:
Your specific 4540s product number H6D81ES only has the onboard Intel graphics adapter. It does not have the AMD/Intel switchable grahpics according to this spec sheet I found online.
http://www.cdiscount.com/informatique/ordinateurs-pc-portables/hp-probook-4540s-h6d81es/f-107092205-...

Switchable Graphic Problem AMD & Windows 8.1- Solved

Follow the steps accurately
1. Open This Pc or My Computer and then go to Uninstall or change a program
2. As the list is displayed, you will see Intel Graphic Driver & AMD Catalyst install manager. You have to uninstall it both in express mode so that no other previous setting are available anymore.
3. First, uninstall Intel Graphics driver. If it asks for a restarting the pc than go for it.
4. As the list is displayed, you will see AMD Catalyst install manager, right click it and uninstall it in express mode. Uninstall all the AMD component. Restart your PC as it will ask you.
5. Go to This Pc or My Computer and then C Drive. Open Program Files & Program Files (x86) both of them if you are running 64-bit Os. In the search box write AMD and you will find some remaining files- delete them all.
6. Now you PC is free of previous drives and the remaining files. Although right click to Windows sign and go to Device Manager. You will see Display adapters and uninstall them both. This step is not necessary but just to be sure that your PC has no previously installed drivers.
7. Open your browser and download the latest Intel Graphics Driver for your PC. My driver was Win64_153322. Install it. If you install it correctly than you are half way through. Restart your PC if it requires.
8. Go to AMD web site and download the latest driver. To avoid complicacy best option is to download Autodetect. Because it will choose the best appropriate driver for your system. File name is amddriverdownloader.
9. Open the file amddriverdownloader and download the driver. Download will be completed and it will start automatically the installation. Install it in express mode. Restart your PC as it will ask you to do it.
10. Hopefully your driver problems will be solved. To check it go to device manager and see if the drivers are installed correctly. Turn on CCC and give it a try to play a game in High Performance. You will see the problem is solved.
This is how I solved my AMD graphics problem. I been suffering since I installed Windows 8.1 just after it was released and today 15 Jun 14 I solved the issue. I can play any game in High performance now.
If you think my opinion is helpful to you than Please share it.
Liyad Salem Mridu.
Please hit Kudos, if I help you!

hey , can u help me ? i am having the same problem

Window 10 upgrade. Graphics driver not working even after re-install

Notebook pavilion DV6 3280. Just upgraded to Windows 10 and AMD graphics driver not working even after re-install. What do I do? Is there another driver not on the HP Website that I should try?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
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Why am I Having Graphics Problems with the Latest Version 29.0.1 of Firefox?

It seems like after I installed version 29.0.1 of Firefox, I'm having intermittent graphics problems I've never had before with any previous version and I don't have with any of my other browsers.
Sometimes Firefox just scrambles the web pages on all of the tabs I have open. No other components of the Windows XP desktop have graphics problems when this happens and no other open applications seem to have graphics problems. It's just Firefox. Sometimes I can refresh the tab/page (F5) and it clears up the blotchy random graphics characters.
Does anyone know if there were changes to the graphics engine in version 29.0.1?
Thanks!

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Try to create a new Boolean pref on the about:config page via the right-click context menu with the name <b>layout.paint_rects_separately</b> and set the value to true and leave hardware acceleration enabled.
See comment 414 in bug 812695:
*https://bugzilla.mozilla.org/show_bug.cgi?id=812695#c414
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

HP 15-n086sl problems with windows and drivers amd

Hello to all,
I have a problem with my HP 15 - n086sl .
With native Windows 8 did not.
the problem is the following :
moving from windows 8 to 8.1 I lose the switch graphics cards.
I mean : if I click with the mouse on "configure switchable graphics cards " I get out of a window that says " Unable to start Catalyst Control Center. currently there are no other settings to configure with CCC"
I tried to update the drivers with the ones on the HP site for windows 8.1 , but nothing changes .
From " Device Manager " I noticed that the drivers you have installed AUTOMATIC moving from windows 8 to 8.1 are the same version as on the hp website .
[url=http://postimg.org/image/t3xa7aem3/][img]http://s17.postimg.org/t3xa7aem3/driv.jpg[/img][/url]
If I install the drivers from the AMD website I have the following problems :
the switch returns to work but hibernation no longer works and if the screen of the PC goes into standby by moving the mouse or pressing both buttons it never recovers . I have to turn off the computer by holding down the button.
I've done several searches for the web, even within the forum but have not found the solution.
Will you help me ?
Sorry for my English.

Sorry for the delay!
I am Italian and hp does not offer more support than this forum.
How should I do?

Windows 8.1 and graphics driver for AMD Radeon HD7670m

Hello
Some time ago, i`ve had problem with updating my Windows8 (64-bit) to 8.1 (64-bit). The problem was with switchable graphics, only Intel HD4000 was working and i couldn`t fix it by Catalyst Control centre, by AMD support forum and by this forum as well.
I`ve seen this trouble a lot at forums, but i didn`t find the solution and reistalled my Windows 8.
Switchable graphics worked, but only this only old driver. All newones that i`ve tried to use didn`t work, or worked incorrect. That`s one question: we have only old driver (8.962.10.6000) without updates for new games, OSs, etc?
And another question is: was the problem fixed?
Because i`d like to install Windows 8.1, but i don`t want to "play" with drivers, strange solutions (like install beta driver for Windows7, from AMD website) and other. I want a working notebook (pavillion g6 2368 sr) with switchable graphics and win8.1

Hello @hi4man ,
Welcome to the HP Forums!
I understand you have concerns about upgrading your notebook to Windows 8.1 from Windows 8 and losing the switchable graphics feature.
To use the switchable graphics feature you must use the drivers provided by HP on your products Drivers & Downloads page.
The drivers for your notebooks GPUs are bundled into one installation, meaning the Intel and AMD GPU drivers are in one package. This package is supported on both Windows 8 and Windows 8.1 and is available here: AMD High-Definition (HD) Graphics Driver.
Try installing this driver after updating to Windows 8.1 and let me know if it works.
Note that you may need to disable the updates from Windows or the HP Support Assistant to have continued switchable graphics functionality.
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Msi GX60 (AMD Radeon 7970M Graphics PROBLEM)

Ok so I got this laptop as a gift awhile back. Ever since I have never been able to get the dedicated graphics working. The Radeon HD 7970M. I've tried disabling the integrated and the screen kinda glitches up and freezes so I just turned it off and when it was turning off it decides to configure windows (believe this happens everytime i disable it). When I turn it back on I get this amd driver error called "Graphics" and this is what it says, "No AMD graphics driver is installed, or the AMD driver is not functioning. Please install the AMD driver appropriate for your AMD hardware." I have tried doing this many many times, uninstalling and reinstalling different drivers for it and it still does not want to work. Whenever I disable the integrated the dedicate also shows this little yellow triangle in device manager. I heard the specs on the msi GX60 are pretty nice and I'd really love to use it's power, i'd very very VERY much appreciate the help! it would mean everything to me.
Oh and one more thing, in device manager when I right click on it and go to properties it says this under "Device status" Windows has stopped this device because it has reported problems. (Code 43)
I'll be on all day checking this thread, I am definitely capable of giving more information if needed! i'll just need some directions

oh and ever since i got the computer brand new, windows update will not work.
"Downloading updates..."
"Downloading 62 updates (0 KB total, 0% complete)
and it stays like this. yes I have connection to the internet, everything else can connect.
maybe it has something to do with the graphics card problem i'm having?

X230T - Major Windows 8 Graphics Problems

Hi all,
I own a X230 Tablet with the Intel HD4000 running Windows 8 Release Preview. I know it's still a beta but I was just wondering if anyone else has run into major graphics problems on Windows 8 Release Preview. I'm currently using the most up to date W8 64 bit Drivers from intel.
There is a huge amount of clipping, flickering and white backgrounds being shown as black. The apps I've noticed this in are OneNote MX (whenever pen input done), Windows Reader (All PDF white backgrounds are shown as black) and Internet Explorer 10 Metro (Tab previews have black bacgrounds). This is strange to me, though I've found at least one other X230T owner with identical problems.
Pictures, videos and descriptions can be found here: http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/intel-hd4000-onenote-mx-w8-reader...
Just wondering if Lenovo engineers are aware of this issue and if a fix exists/ is being worked upon. It's somehwat fustrating as it makes many core Windows 8 experiences unsuable (which was the point of buying a touch screen laptop).
Thanks
Solved!
Go to Solution.

welcome to the community.
how do the intel beta drivers you're running compare to the beta lenovo drivers available in the matrix here:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT072084
actual video driver here:
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS030728
posted 2 days ago.
cheers.
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I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?

I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.

Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
It also means the dedicated graphics card will be used less, but only so slightly less.
You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
You can also run Cinebench and compare the scores here
Mac video card performance

Graphic problem with OSX Lion - freezing all windows

I try to define my graphic problem with OSX Lion. Simply if you have set for example hot cornes and switch between desktop, all windows etc. the move of switchng windows i chopping and freezing. I dont idea why, but it hapennig since I installed Windows 7 via bootcamp. But the problem is still here after I remove Windows. Cleaning cash doesnt work. Can anybody help me please?

No, it's not Lion. It may be something you installed. If you just bought it you could also take it back to the Apple Store and they may be able to help.

HP pavilion 17 problems switching amd graphics card

HP pavilion 17 with AMD radeon 8670M
I tried to switch from intel graphics card to AMD graphics card, at the switchable graphics menu.
Switched to high performance at some games, but I still can't run the game at high settings, and even low settings are too high, the game is still a bit slow . I have searched for some solutions, like changing the card in the BIOS, but the setting to change cards, wasn't in the BIOS. Nothing helped, and after a year i still don't have a solution to this problem...
Does anyone knows a solution to this, what am I doing wrong?
Thanks,
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i have the same problem my system is around the same
hp pavilion 15
En hurtig AMD A6-5200 2.0 GHz
8 GB RAM
integreret AMD Radeon HD 8400
AMD Radeon HD 8670M grafikkort

Windows 8.1 Amd graphics problem

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