Windows 8.1 and iPod Nano?

This is the message I get-"An iPod has been detected but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persists, uninstall iTunes and install iTunes again." I have tried this and also checked my drivers. The report says they are all working except when I ran a diagnostic, a "red" dot said "No iPod was found. However, it did show in my hardware in the control panel. Please-can anyone help? It worked great with Windows 8.

I had the exact same issue and reinstalled iTunes, but it didn't work. Turns out you have to uninstall everything Apple related. See this guide for details: http://support.apple.com/kb/HT1923 It worked fine for me, once I had uninstalled and reinstalled in the correct order.
I also had issues downloading the 64 bit iTunes installer, so I had to use this alternate link to download. http://support.apple.com/downloads/
Hopefully this helps someone! I spend several frustrated hours researching this so I was glad to share my solution.

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Hi there franscard,
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Hi wolfpack78,
Thanks for visiting Apple Support Communities.
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Hi there can anyone help me PLEASE.
I have just purchased a new laptop (Advent). Its O/S is windows vista.
The problem Im having is that I have installed iTunes and and all other downloads but when I plug in my ipod nano (3Generation 8GB) I get a pop up messages saying. Install device driver software. I dont have a disk and I cant find where to get the driver from. I have tried uninstalling and reinstalling iTunes (it is the latest version Im using)and nothing seems to work.
Please can anyone help me.
Many thanks
Miss DMP xxxx

I would just hurry and get a new cable, but start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
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http://docs.info.apple.com/article.html?artnum=61711
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http://docs.info.apple.com/article.html?artnum=93651
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http://support.apple.com/kb/TS1493
Cheers,
Patrick

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Okay, just received my ipod nano 8gb in the mail, was very excited. Now I'm just tired of it.
I am running windows xp on an athlon 2400, connecting my ipod via usb 2.0. I have four usb ports, and have tried them all. I have itunes 7 etc installed.
Upon plugging in my ipod, the windows add new hardware dialog appears. I can ignore it, or attempt to run it automatically, and it fails either way. My ipod is installed as an "other device" named "ipod" as a yellow question mark. effectively, it isn't installed.
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When I run itunes, no ipod installer or updater appears. No device is detected. I cannot Sync my ipod. The diagnostic tool simply says that the ipod connection failed, and after visiting the accompanying Help link and attempting -every- solution, nothing has changed.
In fact, I have reviewed and attempted every single solution to every similar or somewhat-related problem that apple has posted at their site, as well as some from these discussion forums and others around the web. My point is, please hesitate before you link me to one of apple's support manuals--I've read them all, extensively.
I have a fair knowledge of computers, but this problem is simply beyond me. I have established that my ipod can connect to another computer (running windows ME) and appear at least in My Computer as a drive. I believe the problem is related to my USB ports, their drivers, or perhaps (god forbid) my OS.
ANY help or suggestions would be appreciated, even if they are redundant. I am at an utter loss.

Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

Windows 8.1 and iPod Nano?

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