Windows 8.1 black screen after upgrading and no media

Hi everyone,
I just bought a second hand S230u i7 and right after I updated it to Windows 8 I got nothing but a black screen and the mouse cursor.
I've tried most of the recovery options and they all ask me for a recovery media which I dont have since I didnt have the opportunity to create once I received it (it started to install Windows 8.1 right after I turned it on).
So right now I have no way to use the laptop because of this update.
Does anyone know how can I get it to work again?
Thank you
Nuno

HI , Welcome to the HP Forums! It is a grand place to find answers and information! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I grasp that you have a HP 15 notebook and you recently upgraded from Windows 8. to 8.1. Now after you enter your Windows password you get a black screen with a cursor. Here is a link to HP PCs - Black or blank screen with blinking cursor after entering Windows password. To say thanks for responding please click the thumbs up icon below. If this solved your difficulty please tell people by selecting solution provided. Best of Luck!

Similar Messages

Black Screen After Upgrading to Windows 8

Hi
I'm experiencing a black screen after upgrading a Dell N5050 B890 to Windows 8.
Tried to refresh the installation but the problem persited. re-installed the Windows 8, the machine logged in successfully but the problem arose again after reboot.
Urgent assistance needed

This problem is solved...
I guess the problem is concerned with the display module controller in the BIOS which is having a slight compatibility issue with windows 8.
This issue is solved by updating the BIOS of your Laptop/PC to the latest version. You can download the latest BIOS from the website of the Laptop company/Motherboard Company.
But for updating the BIOS, you have to start your computer/Laptop for at least one time in Normal Mode. So here are the steps to do so...
1) Boot the Laptop/PC.
2) After the boot screen (The Circle Animation & Windows 8 logo), you will be presented by the lovely & awesome blank screen.
3) Wait for 1 minute so that drivers load into the memory.
4) Press the Power button of your laptop/PC for only a moment (Just Press and release it quickly. Don't hold. We don't want to shut down).
5) This will force the laptop/PC to go into Sleep mode.
6) When the laptop/PC goes in sleep, the laptop fan & other sounds will stop.
7) After 4-5 seconds, press the power button again & release it quickly.
8) Voilllaa!!! The laptop/PC starts & you are presented with the lock screen. Now..... Login! What are you waiting for! :P
This is not the permanent solution. It just lets you start you Laptop/PC.
After updating the BIOS, I strongly suggest that you must download the latest graphics driver for your Computer/Laptop to avoid any further issues.

Windows 8 .1 black screen after login with cursor

after login in pc i get a black screen and a cursor i can do nothing please help me i updated windows 8 to windows 8.1.

HI , Welcome to the HP Forums! It is a grand place to find answers and information! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I grasp that you have a HP 15 notebook and you recently upgraded from Windows 8. to 8.1. Now after you enter your Windows password you get a black screen with a cursor. Here is a link to HP PCs - Black or blank screen with blinking cursor after entering Windows password. To say thanks for responding please click the thumbs up icon below. If this solved your difficulty please tell people by selecting solution provided. Best of Luck!

[solved] Black screen after upgrade

Hi, I upgraded arch on my old laptop about a week ago and after reboot all I got was a black screen. The problem is ctrl+alt+backspace doesn't do anything, nor does ctrl+alt+f*. So I tried to boot using "arch fallback" and my own arch runlevel 3 grub entry, but got the same problem - I can see the text running during boot, but at some point I get a black screen. I already downloaded puppy linux, but I have no idea where to look. I looked in x.org.log and found a warning about fbdev not found, but I thought I don't need that anyway because afaik xorg was using the intel module, I'm not sure however, because I used hardware auto detection. Without being able to boot I have no idea if there is any way to install it. Thanks in advance for your help.
Last edited by Vozka (2010-01-26 17:48:53)

I'm guessing you have an Intel graphic card. You can try the following to deactivate KMS which is now default for Intel graphics cards:
You can add "i915.modeset=0" to your kernel options in your grub config. This may, however, result in a hard crash on starting X. Maybe this helps, but this is only a workaround. KMS will be the only way in the future (upstream choice).
EDIT:
News item is here: http://www.archlinux.org/news/477/
As I have seen from your pacman.log you have upgrade the kernel to .32, so I think my advice should help.
Last edited by ise (2010-01-26 14:31:24)

Windows 7 shows black screen after running in bootcamp, iMac early 2008

Help! I installed Windows 7 on my early iMac 2008 using Bootcamp, with all the proper updates etc.
Now it shows a black screen (hard drive still running) after 10 or so minutes of running applications such as Firefox, Mail. Does not seem to happen when there is no activity - screensaver can run for over an hour with no black screen.
All i can do is emergency reboot, only for it to happen again.
Any ideas?

That happened to me and I had to the my Mac to the Apple Store. It took the tech more than two hours to do the install using a thumb drive (which I had to buy) to download the workaround. I don't have the details, but he found the workaround online by searching Bootcamp and black screen. If you have access to an Apple Store and Genius Bar try that.

Black screen after login and slow NAL

Hi,
We have a problem which we think is ZFD related. Immediately after the
login there is a black screen presented and the pc appears to be doing
nothing. After 30 seconds or up to 3 minutes the desktop appears. At
that moment the NAL starts and again we have to wait for 1 to 5 minutes
for the NAL to appear.
Here are some figures:
3300 users
700 applications
7 cluster servers
NetWare 6.5 sp5 + nw65sp5upd1 + iscsi65sp5a
GroupWise 7.0 sp1
ZenWorks for Desktops 7.0 sp1
(and iPrint, BorderManager 3.8, NetMail 3.5.2, Identity Manager 3.01)
Windows XP sp2 fully patched
Office 2003
Novell Client 4.91 sp2 + pkc
We are using DLU. The difference in the delay times is because of
hardware. On older hardware you'll have to wait longer. That makes sense
but keep in mind the oldest hardware is still a P4 1,6 with 256Mb RAM.
But 1 and a half minute extra startup time for a brand new pc is still
quite a lot.
We have had an expert at our site. The obvious like SLP, DNS was not our
problem. He took some traces and again no problems found. There are some
posts with ZFD 6.5 which mentions this black screen but no solution is
provided.
Most of our applications are associated with the users' container.
Anyone please?
Joost Sannen

Hi Craig,
We'll follow up your advice and let you know. Currently I'm at home with
the flew so you have to wait for it.
Thanks,
Joost Sannen
craig wilson schreef:
> The "startup" times you are seeing are not the norm and vastly different
> from what most people see.
>
> You need to take steps to see what is causing your delays.
>
> The first thing is to determine where the delay is occurring.
>
> Login as a user that belongs to ZERO policies. No DLU. No Group
> Policies on a PC that has NO workstation Policies. The Windows Account
> should already exist on the PC.
>
> This is your base-line.
>
> Then Add in DLU but no other policy. (Test Volatile vs Non-Volatile)
> W/O DLU, test using Windows Group Policies that you have assigned.
>
> For DLU, you need to minimize the Profile size.
> New users on a PC for me usually add a few seconds but not a lot.
>
> The difference here is less than 1 second in a Windows vs ZEN
> Environment for the creation of the account. The delay is in creating
> the account which is handled by Windows in the same manner in both cases.
>
> For your GPOs, make sure you are following best practice of only setting
> the required settings. Do not set a value that is equal to the default
> value. Each setting you change increases GPO policy processing time.
> Again, Windows not ZEN processes this and the delay would be the
> identical in both cases.
>
> -------------------------------------------------------------------
> NAL Startup Time - This can be a load of things.
>
> Turn of "Reading of Groups" as a test. This is often a big cause of
> delay. You need to test how much of a delay this is causing.
>
> Do you have a large number of apps assigned to the user (by any fashion)
> with lots system requirements. Realize that if a user has 700 apps
> assigned to him but they only appear if they meet a complex set of rules
> this will cause delays.
>
> Do you have a large number of "Force Run" apps running upon the Start of
> NAL? This can cause huge delaays.
>
> Again specific tests to help.
> ------------------------------------------------------------------------
> After logon, are you attached to any replica servers located across a
> slow WAN link? We may need to try and make sure we delay attaching to
> these servers during initialization.
>
>
>
>
>
>
>
>

Black screen after upgrading ram (macbook pro late 2007)

Dear Community,
I am willing to donate 100 USD to anyone who is willing/able to provide concrete resolution to this problem.
I am a professional freelance videoeditor and my job is currently stucked due to inability to boot my macbook pro again.
After upgrading the RAM of my MBP (late 2007 model, 17'' display, Intel 2.4GHz Dual Core processor), the screen went black and the system did not boot any more.
I tried to replace the orginal 2 x 1GB DDR2 533 CL=5 SODIMM (single rank) with 2 X 2GB DDR2 800 CL=6 SODIMM (dual ranks).
After the memory upgrade, the system was restarted, I heard a short beep, but the macbook showed a black screen instead of booting properly. The mainboard was powered, the fan was moving. I saw a green led turned on on the center of one side of the macbook.
I tried to mount the previuos 2 x 1GB DRAM SODIMMs, but nothing happened. The system keeps not booting even with the original memory.
I tried already several procedures suggested by the user manual, related to SMC Intel controller reset (with battery and without battery and charger), but those were not effective in restoring the normal operation of the macbook. The system keeps not booting with exactly similar issues (black screen, fan on, short beep after power-on, green LED on).
I also tried to swap the memory DIMMs into the memory sockets. I tried to use a different combination with 1 NEW 2GB and 1 OLD 1GB DIMM. But the problem is still there with similar sympthoms.
DOES ANYONE HAVE ANY CLUE OF HOW TO SOLVE THIS?

My best guess is that you have fried the RAM with static electricity charged up in your body. According to OGELTHORPE a beep on startup is because of no RAM, if when installing you did not do it correctly, you could have fried the RAM, which then your mac will not recognize it. The same with the old RAM, if you tried to re-install it and didn't pull up your sleeve and rest your arm on the inside of the chassis, then it is fried, or if you didn't wear an ESD band and connect it to the the chassis, then it is fried.
Seen as though you can't startup your mac, I can't say to do an AHT, buy some new ram, and start with the lowest one you can, so its cheap for ya use a different company incase is that;) Crucial.com is really good, I got an 8gb upgrade from 2gb. Let me tell you, it's great!
Reply back;)
Chris

Blank black screen after upgrade

Ready for chucking BT Vision box through the window. Ever since BT Vision upgraded earlier in the year it keeps shutting down and restarting for no apparent reason, sometimes up to six times a day. Sometimes it goes for days with no problem. The current problem is that yesterday it shut down and restarted with a message that it was going to install a new upgrade. It then went through the process of downloading an upgrade tool. At the end it displayed a message that the download was successful and it would now begin installing the new upgrades. The screen then went black with no error message. It would not respond to any commands and wouldn't switch off. I tried forcing a restart and switching off and unplugging everything and restarting the hub to no avail. All it does is go through the whole routine again with the same end result. I tried leaving it in that state overnight, thinking that it might update or correct itself through time but still the same. It just sits in the corner of the living room staring at me malevolently.

In the end we gave up and did a factory re-set (left and bottom button) so lost all our recordings - what a stupid system!
We had tried every method of resetting and rebooting before then and nothing worked. Plugs in and out, hub rebooted, black adapters reset, power cables in and out, OK and bottom buttons etc and every time when it restarted it downloaded new software (or so it said) and then kept rebooting until every time it just stuck on a black screen which we seem to have spent hours looking at since Wednesday!!!
Anyway all is working OK now - fingers crossed - just no recordings to watch. I'm trying not to think of all the lovely interesting programs I had saved for a 'rainy day'.

IPhone 6 went black screen after purchasing and activating 3 days from Apple Store Online. Please advise

I bought iPhone 6 from online apple store for my GF as bday gift..
3 days after receiving and activating it, iPhone 6 went black screen..
After all, it is a birthday gift..
Is this issue quite common in iPhone 6 edition?

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
If this does not work, make sure that the phone is charged, then Connect in recovery mode, explained in this article:
If you can't update or restore your iOS device
If still no luck, contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

HP Pavilion DV3 41700-EE Problem-Black Screen after installing graphic card driver

Hi,
Laptop Model : HP Pavilion DV3 41700-EE Entertainment series.
I download the latest official driver for my lap top from this link : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93326-1&cc=us&dlc=en&lc=en&...
After the installation i rebooted my device and after the windows loading i got a black screen ! i went to safe mode and unistall the video card and also it's driver from device manager and when i came back the black screen was gone but i have only my onboard Integ graphic which is very slow.
also i went to AMD web site and get AMD Catalyst from their web site but nothing happened after the installation and i think they don't provide an appropriate driver for my lap top.
i also tries to go to device manager and with right click on my display adapter and update driver point to the display driver location on my syste but this time it does not take time the black screen after restart, and in the middle of installation i got a black screen.
Also i upgraded my BIOS Firmware from 16 to 24, but nothing changed.
i just wanna know is it a software problem or hardware problem ? how can i find out that ?
also i don't want this switchy manner and i don't care about the power efficency. i just want to my device work on maximum performance.
What you suggest i do ?

Use the recovery manager to reinstall the original AMD graphics driver and Catalyst Control center.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Black Screen After Windows 8 64-bit Upgrade (Clean Install) on TouchSmart IQ508A (IQ500 series)

Hi there,
Just installed Windows 8 and am getting a black screen after booting up like many others. I currently have disabled the graphics driver and this has solved the black screen issue but I can no longer use my web cam for Skype (although web cam works for W8 Camera App oddly).
To date I have tried the following:
Loading up the latest Nvidia drivers from the Nvidia website
Attempting to use the drivers for Windows 7 both in compatability mode and normally. I unzipped SP44488 to get this working
I know many others are having this problem so I really would like someone from HP to respond and state whether a Windows 8 display driver for the Nvidia GE Force 9300M GS is being developed.
I ran the compatability wizard prior to the clean install and it came up with no issues so I am very disappointed I am having these problems.
I've found out that HP have a customised version of the above card so that explains why the Nvidia drivers dont work so I believe HP is therefore obligated to provide a driver.
If anyone else is having similar issues please respond as this will hopefully lead to more action.
cheers
Steve

I'm in the same boat. On my IQ804, the Nvidia GE Force 9300M GS card crashes when I use NVidia's latest Windows 8 driver and Microsoft's LIVE UPDATE drivers. I have to resort to the Standard VGA driver in order for the pc not to crash into a black screen.
I read on another forum you can try installing a July 2012 version of the driver from NVidia and that should solve the problem. I tried it once. Using the July 2012 version, the screen would stay on longer, but eventually it crashes into a black screen...but definitely more usable than the latest from NVidia and Microsoft.
I too have heard that HP used a customized version of the graphics card and that's why neither HP nor NVidia's drivers work.
I also tried installing the Nvidia GE Force 9300M GS drivers for Windows 7 that I downloaded from the HP website. It didn't work either. It actually failed to install altogether, saying my system is incompatible.
As is, the pc works fine. But videos and games that require motion is noticably choppy.
Any help from HP??

Again getting black screen after Exiting Safe Mode in Windows 8 as suggested by hp

I'm again getting black screen after entering safe mode after upgrade to Windows and exiting from safe mode but after exiting my laptop display was of 8.b but after some time it again went back to same black screen problem .I disabled Intel and amd hd 86graphics driver in safe mode.please help .

Hi there ,
Thank you for visiting the HP Support Forums and Welcome! I have looked into the issue you are having with your display Turning Black after entering Safe Mode. I found a document for you called Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. It would be very helpful for me to know what has been done already so that I can narrow down what troubleshooting would be best for you. You mentioned in your post "again". Is it an intermittent issue? Please follow these provided troubleshooting steps, re-post with the results of the steps in the document, and any other troubleshooting steps you had tried and the results. Have a great day!

HT1492 windows 7 boot camp black screen after install

Hi,
I have installed bootcamp on a 2010 white macbook with os 10.7
Windows 7 was install all the updates for apple and windows where completed. Everything was looking good and running great. This is my work computer and it has run boot camp previously on another macbook with the same specs.
When I restarted the computer to comfirm that all was good with both partitions the mac is running great, but the windows just locks on the black screen, no cursor, no windows starting.
I tried to start with the install disk in but after the black and white instruction screen the computer went back to the black screen.
I deleted the windows partition and tried to re-install but just got the black screen straight away and it will not even load.
When i did this I noticed that Parallels had been install on the computer I tried to start it and the windows 7 is asking for the install disk to be inserted and restarted to fix problems. I insert the disk and tried to restart but nothing happened again.
Any help would be greatly appreciated. As i need to do school reports over the next week!
Thanks LC

Did you create a snapshot of Windows in Parallels to fall back onto if it won't work?
It sounds like to me you didn't pass validation, did you ignore those warning bubbles in the bottom corner?
Take the machine to a local PC/Mac geek and have them find the problem, it's too involved to go into here.

Black Screen after logging in locally to Windows 7 that previously had an open RDP session.

Here is what happens. I leave my home computer on (running Windows 7 Ultimate) and sometimes I will remote to it from another location (work, friends house, or wherever). When I return home, I will go to login, the screen then goes blank (no mouse cursor
or anything). I have to do a cold boot to get back into Windows. This only happens if I ever RDP into it sometimes during the day. It seems random. I've tried logging off the RDP session, just closing it without logging off, nothing seems to be the answer
in that regard. It seems very random at times. I'll go a week and I can come home and it will login fine with no problems. Then the next week it starts giving me the black screen after I come home and login locally. I've seen several black screen issues here,
but usually they are getting it before logon. Anyone have a clue what might be causing this?

Hello,
The Windows Desktop Perfmon and Diagnostic tools forum is to discuss performance monitor (perfmon), resource monitor (resmon), and task manager, focusing on HOW-TO, Errors/Problems, and usage scenarios.
As the question is off topic here, I am moving it to the
Where is the Forum... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Windows 8.1 black screen after upgrading and no media

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