Windows 8.1 Blue Screen of Death "Critical process died" after Windows update

Hey there, my Envy laptop has the "Critical Process Died" blue screen of death error after doing 3 things today:
1. A BIOS update through HP Support Assistant.
2. An x64 windows process update (optional) through the Control Panel.
3. An NVIDIA update.
What can I do to fix this error? I'm okay with a complete system wipe. Please help.
*Windows 8.1 64bit

The only option that worked for me was to "reset" my PC, as in a complete wipe. it's working properly again, when I read reviews of windows 8.1 I didn't really believe the people who said stay away from it, but since I've had more problems than I'd wish to, I'm too afraid to go back to it. Thanks anyways guys.

Similar Messages

Windows 7 (64) Blue Screen of Death at Start up after installing iTunes 10

I just got a brand new computer a week ago and decided to install iTunes 10 this evening. The install finished successfully and a message prompted me to restart to complete the installation. So I did. Now my machine will not boot. Each time it does, I get a blue screen of death. Attempting to restore the system fails.
I was able to start Windows in Safe Mode once but I wasn't able to uninstall programs while in safe mode so I couldn't remove itunes 10. And now I can no longer start my machine in Safe Mode.
Has anyone else experienced this? Any ideas to solve it?
Message was edited by: BrianCoker

Windows 7 64 bit core i7
BSOD while updating to iTunes 10 with suspended installation of Apple Mobile Device Support. Network drivers no longer working as a result. Attempted fix by downloading from a different machine and competing install via files transferred over on flash drive. No dice. Attempted removal of iTunes, QuickTime, Apple Mobile Device Support, Apple Application Support, Apple Software Update to see if this would fix. Followed this up with a restart. This seems to have improved matters as system is starting up faster. No dice. Try reinstall network drivers from Sony ViaoCare disk. Installed and restarted. No dice. Next, try Widows 7 Network and Sharing diagnostics. No dice. Next try manual removal & reinstall of network driver using Device Manager, restart. Can't seem to re-install Network Controller. Still trying to solve this.

Blue Screen of death - now can't load Windows (even in safe mode)

Last night laptop (Satellite L500 19Z; Win 7 64 bit) crashed whilst playing CIV4. Got a blue screen of death; before I had chance to read any of the error messages on it the machine rebooted.
It loaded windows in safe mode fine then, and informed me as it had loaded safe mode OK the problem will be related to some recently installed software and I should uninstall programs I'd installed until it would load normally. As it was late last night I shut down and thought I'd sort it in the morning (in retrospect this may have been a mistake ....).
Today, when the machine tries to boot up it attempts a Startup Repair; unfortunately this fails every time and it says "Startup repair has tried several times but still cannot detemine the cause of the problem"
I looked at the log it produces but it passes all the individual tests.
I also can't access the advanced options for system recovery & support, which appears on the Startup Repair dialog box as it demands I be logged in, which apparently I'm not (presumably as the machine never got to the windows login screen before trying the startup repair). The error message reads "you must be logged in to access system recovery options. If you are having trouble logging in please contact your computer administrator for assistance. please click OK to restart the computer."
I've had a go at booting into the various advanced options (safe mode, safe mode with command prompt etc. but the outcome is the same).
I also tried the Repair your Computer option from the advanced boot options screen, but after the screen where it asks you to choose the language and keyboard, I get the same login error mentioned above.
Is there a way to repair or even run the hard disk based windows recovery (haven't got the recovery DVD with me as I'm away from home for a couple weeks) without logging into windows? I would have expected there to be but have yet to figure out how to do it.
(there are no disks in the disk drive, no other devices attached to the laptop - I've tried it with mains power and with the battery and have not noticed any differences)
Thanks
James

Normaly the reinstall data is on a separate part on your HD, not in Windows.
The register is only used for Windows.
If it doesn't work you can always try to reinstall from a DVD later.
It does mean all your data on C:\ will be gone. If you can hook your HD on an other PC you can try to safe your work with a recover prog.

Windows 7 Crashes (Blue Screen Of Death) As Soon As My iPhone4 Connects

Ok, so I have Windows 7 with the latest version of iTunes and the latest software version for my iPhone4, everything was working fine until just the other day, whenever I plug my iPhone into my computer, as soon as it makes that little noise when it connects, I get a blue screen of death.
That's about all I know...

I updated Windows drivers (it said I had three updates to download) but still no luck.
This is the error report I receve upon reboot:
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    4105
Additional information about the problem:
BCCode:    1000007e
BCP1:    FFFFFFFFC0000005
BCP2:    FFFFF8800F4249F2
BCP3:    FFFFF88003292918
BCP4:    FFFFF88003292170
OS Version:    6_1_7601
Service Pack:    1_0
Product:    768_1
Files that help describe the problem:
C:\Windows\Minidump\011213-18985-01.dmp
C:\Users\Gumballthechewy\AppData\Local\Temp\WER-44444-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Blue screen of Death!!! after 7.7.1 install

After installing itunes 7.7.1 I was prompted for a restart. So I restarted my computer and got the blue screen of death. Then it restarted it self again and now it doesn't even show the windows loading bar!
Swinson Terry

Finally found someone else with the similar issue to myself. I also foolishly allowed the iTunes 7.7 update to download and was prompted to restart. However, unlike you I chose to restart later, but incredibly 2 minutes later I got a brief message advising that the system had to restart and with no further warning my desktop shut down whilst I still had other applications open. Now I get the DOS prompt advising that Windows had an error and I get the Startup options for 'Safe Mode' 'Last Known Good Config.' 'Start Windows Normally' etc, but whichever option I take Windows freezes at the XP logo stage.
I am running Windows XP Home Edition on a Dell Dimensions 4400.
So far, I have tried loading the Recovery disks, but as I have read in many other discussion threads the iTunes updates seems to have also disabled the DVD and CD/RW drives so I am somewhat screwed! Have now resorted to removing the Hard drive and connecting to my laptop externally in an attempt to reverse changes. Sadly, have not been able to trace any changes to SYSTEM 32 files yet.
Any suggestions from other parties greatly welcomed.

Blue screen of death twice 2 days after receiving T510

Hi all,
I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
Thanks all!
Campion

I would start with installing the latest bios and video driver updates off of lenovo's site. (do not use the TVSU since that tends to be slower at propigating new updates). It is new hardware and there is the possiblity of drivers and/or bios being updated since the drive images Lenovo installs from where created.
Of course random BSOD's could also be bad ram. I would try running MemTest86 on the system and making sure it can successfully pass the tests, and make sure you call customer service and report this so that they know of the issue moving forward.
Best of luck!
lkpcampion wrote:
Hi all,
I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.
The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.
The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.
Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?
Thanks all!
Campion
Thinkpad T500-2081 CTO | T9400 2.53GHz | 8 GB RAM | ATI HD3650 + Intel GM45 | 15.4" LED WXGA+ | Windows 8 | ATI Catalyst 13.1 (non-switchable)
Thinkpad 390x | PII 333 | 256mb ram | NeoMagic 256AV | SVGA LCD | OS/2 v4.52

Windows XP displaying Blue screen of death!

I just bought an iPod Classic last week and installed iTunes 8.1.1.10 and have had nothing but problems since day 1. The software *****, it ***** up my processor, freezes, and suddenly started crashing my system. i'm getting the BSoD and I am NOT on Vista. I am running XP Pro. Now I'm getting windows popping up saying that my computer can't find vital system files. This all started when I installed iTunes 8. PLEASE HELP! I backed up all of my important information onto an external hard drive because I am scared to lose my data because of this crashing. It seemed to start happening after i cleared my library out a few times because it was uploading 2 versions of some songs because my playlists were store in My Music. I moved the playlists and tried to resync my 3,000+ song library and my computer got the BSoD. I got one error the first time that said KernelStack_InpageError. So I rebooted, cleared my library, then set it to reload my music library into iTunes. Worked ok, then started to resync my iPod and it crashed again. It seems to keep happening when I try to sync a large number of songs at once, so I tried doing 1-2 letters of the alphabet at a time, which worked for a while, syncing 1-300 songs at once. Then my computer crashed for maybe the third or fourth time when syncing the S's. I'm sick and tired of this blue screen and my computer crashing and I don't want to be afraid of losing my data or my laptop. I'd really appreciate ANY help anyone can offer me.
Extra specs:
iPod Classic black
about 99/120GB free (nowhere near being full)
both iPod and iTunes running the most up-to-date software
If you need any other info, let me know
last few times I tried to sync, iTunes malfunctioned and had to close

I have a similar problem, except I can't even get to a command prompt or any sort of stopping point b/c my computer keeps restarting after it hits the BSOD. My usb-based keyboard can't stop the process either for some reason, so I can't get into the bios or the safe mode. I can't do squat except watch the blue screen over and over until I just unplug the **** thing and swear a lot. This all started happening right after the reboot following the install of iTunes8, so I gather this is the culprit (and, besides, a ton of folks out there seem to have the same problem). I don't even have an iPod or iPhone, so it's not that synching issue. If this is a way to get people to throw out their Windows PCs in frustration to buy Macs, then that's just a really malicious move. The only other way I see it is that this is another terrible deployment of an iTunes software update for windows, so what happened to reliable beta testing? Either way it ***** ***** *****. Can I just have my computer back please?!
Any tips on how to break the cycle when the keyboard doesn't function; and then how to resolve the BSOD issue after that? I miss my turntable.

Windows 7 Ultimate Blue Screen of Death (BSOD)

Hello,
I have Windows 7 Ultimate and very recently I have started experiencing this BSOD with an automatic restart.
I took a photo of the BSOD but I'm not sure how to attach it to this post. I even downloaded that Nirsoft BlueScreenView program but it doesn't show up on there. Should I change some setting?
The message says:
STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002AC32C2, 0xFFFFFFFFFF880009A9230)
I ran the CheckDisk program and there were no errors. I ran MemTest86 (2 passes) and there were no errors with the memory. I have an NVidia GTX-295 that I downloaded drivers for and it was working fine until a couple of days ago.
I did however install my old ATi Radeon X1900XTX along with the other card and downloaded the drivers for that. It worked fine for a couple of days and then it crashed (BSOD) a couple of times. I have 2 monitors so I removed the ATi card (pulled it out) and deleted every single file related to ATi in the Program Files folder (forgot to "uninstall" the drivers before physically pulling out the card). Connected both monitors to my NVidia GPU and things were back to normal. A few days later, I got the BSOD while playing Call of Duty: Modern Warfare 2 (through Steam) and then it started happening when I was just surfing the Internet. Now it happens more often and it is extremely frustrating.
I spent several thousand dollars on a BRAND NEW custom SYSTEM BUILD and I am now faced with this BSOD problem.
PLEASE HELP ME!!
I have an ASUS P6T7 WS Supercomputer Mobo and the release version of the BIOS; have not updated it because I was told I could ruin the whole computer if I screwed something up.
Have 2 SLC SSDs (G-Skill) for my OS drive in RAID-0. This is where Windows 7 Ultimate is installed.
My mouse driver (Logitech MX20 Laser cordless) is from 2006 but I am unable to update it even through the Logitech website. Not sure why.
Every other driver is up to date (or it says 'best version currently installed').
PLEASE HELP!!
Thanks in advance.

Hello Suzerain,
First of all, upgrade BIOS to the latest version, remove all unnecessary hardware devices from the computer and try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.
If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).
The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).
To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
I hope the problem will be resolved soon. Thanks!
Andy

USB727 Windows 7 x64 Blue Screen of Death BSOD

Hi,
Every time I use my Verizon USB727 on Windows 7 x64, after removing, when I try and suspend (sleep) my laptop I get a BSOD. I have a Lenovo T500. I am running in NDIS mode.
This worked great under Vista x32.
If I shutdown my laptop before removing the adapter all is well, however I'd like to put it to sleep as I often travel from place to place and I like to resume my work where I left off. The issue seems to be Windows can't put the device into a sleep state and unload/suspend the Novetel drivers. Without using the USB727, I have no issues. The suspend will hang trying to suspend. Sometimes it will go back to locked screen. After 5-20 minutes the BSOD occurs and the laptop reboots itself.
Windows x64 Enterprise Edition -- all latest MS updates applied as of 12/18/2010
VZaccess Manager v7.2.1.2 (2420b)
I have called support and all they can tell me is, there are no reported problems and I have the latest drivers.

Hello Suzerain,
First of all, upgrade BIOS to the latest version, remove all unnecessary hardware devices from the computer and try entering Windows safe mode to test whether it is a third-party software/hardware compatibility issue. If so, please download and run Windows 7 Upgrade Advisor to check the reason for the issue. If the issue is caused by some incompatible driver, you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.
If you still get the BSOD error after installing the latest driver, please understand that Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a hardware device, third-party drivers, backup software or anti-virus services (buggy services).
The system goes to a blue screen because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).
To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
I hope the problem will be resolved soon. Thanks!
Andy

Windows 8.1 Blue Screen of Death

Hi Again!
I'm getting the BSOD once again, here are my files:
https://www.dropbox.com/s/zsyrae2s3fq8x2c/Minidump3.rar?dl=0
Some are DRIVER_POWER_STATE_FAILURE's and others aren't.

Hi Cynosural,
My apologize.
But the result is the same:
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffffe0003eb688c0, ffffd001a7ff8960, ffffe000417aa9d0}
Probably caused by : usbccgp.sys
Followup: MachineOwner
6: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0003eb688c0, Physical Device Object of the stack
Arg3: ffffd001a7ff8960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000417aa9d0, The blocked IRP
Debugging Details:
DRVPOWERSTATE_SUBCODE: 3
DRIVER_OBJECT: ffffe0003dfee480
IMAGE_NAME: usbccgp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1b3
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff8017b481000 usbccgp
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
DPC_STACK_BASE: FFFFD001A7FFFFB0
STACK_TEXT:
ffffd001`a7ff8928 fffff801`0b61e36e : 00000000`0000009f 00000000`00000003 ffffe000`3eb688c0 ffffd001`a7ff8960 : nt!KeBugCheckEx
ffffd001`a7ff8930 fffff801`0b61e28e : ffffe000`44cc6d90 00000000`00000001 ffffe000`397fa9f0 fffff801`0b509c19 : nt!PopIrpWatchdogBugcheck+0xde
ffffd001`a7ff8990 fffff801`0b48de67 : 00000000`00000000 ffffd001`a7ff8ae0 ffffe000`44cc6dd0 ffffd001`a7fce180 : nt!PopIrpWatchdog+0x32
ffffd001`a7ff89e0 fffff801`0b56acea : ffffd001`a7fce180 ffffd001`a7fce180 ffffd001`a7fda3c0 ffffe000`3dc63880 : nt!KiRetireDpcList+0x4f7
ffffd001`a7ff8c60 00000000`00000000 : ffffd001`a7ff9000 ffffd001`a7ff3000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.3.9600.17238
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_image_usbccgp.sys
FAILURE_ID_HASH: {447d6c25-e30e-cab7-b8c4-6eeb621d3df1}
Followup: MachineOwner
6: kd> lmvm usbccgp
start end module name
fffff801`7b481000 fffff801`7b4a8000 usbccgp (pdb symbols) d:\symbols\usbccgp.pdb\217FA7FC5CEC4B5BB135931D6DF2DB732\usbccgp.pdb
Loaded symbol image file: usbccgp.sys
Mapped memory image file: d:\symbols\usbccgp.sys\53D0F1B327000\usbccgp.sys
Image path: \SystemRoot\System32\drivers\usbccgp.sys
Image name: usbccgp.sys
Timestamp: Thu Jul 24 19:44:51 2014 (53D0F1B3)
CheckSum: 00032E6F
ImageSize: 00027000
File version: 6.3.9600.17238
Product version: 6.3.9600.17238
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: USBCCGP.SYS
OriginalFilename: USBCCGP.SYS
ProductVersion: 6.3.9600.17238
FileVersion: 6.3.9600.17238 (winblue_gdr.140723-2018)
FileDescription: USB Common Class Generic Parent Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
6: kd> !drvobj ffffe0003dfee480 f
fffff8010b6d5970: Unable to get value of ObpRootDirectoryObject
fffff8010b6d5970: Unable to get value of ObpRootDirectoryObject
Driver object (ffffe0003dfee480) is for:
\Driver\usbccgp
Driver Extension List: (id , addr)
Device Object list:
ffffe0003eb688c0 ffffe0003e1788c0
DriverEntry: fffff8017b48a330 usbccgp!GsDriverEntry
DriverStartIo: 00000000
DriverUnload: fffff8017b4a0280 usbccgp!USBC_DriverUnload
AddDevice: 00000000
Dispatch routines:
[00] IRP_MJ_CREATE fffff8017b482f00 usbccgp!USBC_Dispatch
[01] IRP_MJ_CREATE_NAMED_PIPE fffff8010b51184c nt!IopInvalidDeviceRequest
[02] IRP_MJ_CLOSE fffff8017b482f00 usbccgp!USBC_Dispatch
[03] IRP_MJ_READ fffff8010b51184c nt!IopInvalidDeviceRequest
[04] IRP_MJ_WRITE fffff8010b51184c nt!IopInvalidDeviceRequest
[05] IRP_MJ_QUERY_INFORMATION fffff8010b51184c nt!IopInvalidDeviceRequest
[06] IRP_MJ_SET_INFORMATION fffff8010b51184c nt!IopInvalidDeviceRequest
[07] IRP_MJ_QUERY_EA fffff8010b51184c nt!IopInvalidDeviceRequest
[08] IRP_MJ_SET_EA fffff8010b51184c nt!IopInvalidDeviceRequest
[09] IRP_MJ_FLUSH_BUFFERS fffff8010b51184c nt!IopInvalidDeviceRequest
[0a] IRP_MJ_QUERY_VOLUME_INFORMATION fffff8010b51184c nt!IopInvalidDeviceRequest
[0b] IRP_MJ_SET_VOLUME_INFORMATION fffff8010b51184c nt!IopInvalidDeviceRequest
[0c] IRP_MJ_DIRECTORY_CONTROL fffff8010b51184c nt!IopInvalidDeviceRequest
[0d] IRP_MJ_FILE_SYSTEM_CONTROL fffff8010b51184c nt!IopInvalidDeviceRequest
[0e] IRP_MJ_DEVICE_CONTROL fffff8017b482f00 usbccgp!USBC_Dispatch
[0f] IRP_MJ_INTERNAL_DEVICE_CONTROL fffff8017b482f00 usbccgp!USBC_Dispatch
[10] IRP_MJ_SHUTDOWN fffff8010b51184c nt!IopInvalidDeviceRequest
[11] IRP_MJ_LOCK_CONTROL fffff8010b51184c nt!IopInvalidDeviceRequest
[12] IRP_MJ_CLEANUP fffff8010b51184c nt!IopInvalidDeviceRequest
[13] IRP_MJ_CREATE_MAILSLOT fffff8010b51184c nt!IopInvalidDeviceRequest
[14] IRP_MJ_QUERY_SECURITY fffff8010b51184c nt!IopInvalidDeviceRequest
[15] IRP_MJ_SET_SECURITY fffff8010b51184c nt!IopInvalidDeviceRequest
[16] IRP_MJ_POWER fffff8017b482f00 usbccgp!USBC_Dispatch
[17] IRP_MJ_SYSTEM_CONTROL fffff8017b482f00 usbccgp!USBC_Dispatch
[18] IRP_MJ_DEVICE_CHANGE fffff8010b51184c nt!IopInvalidDeviceRequest
[19] IRP_MJ_QUERY_QUOTA fffff8010b51184c nt!IopInvalidDeviceRequest
[1a] IRP_MJ_SET_QUOTA fffff8010b51184c nt!IopInvalidDeviceRequest
[1b] IRP_MJ_PNP fffff8017b482f00 usbccgp!USBC_Dispatch
Further troubleshootings is beyond my knowledge, you may contact Microsoft if you would like further troubleshooting.
Thank you for your understanding.
Best regards
Michael Shao
TechNet Community Support

I'm also getting the dreaded Blue Screen Of Death when I boot into Windows

This happened right after I upgraded to the most recent version of iTunes. Everytime I initially boot the computer, it would get into Windows, crashes immediately, then my system reboots and I'm able to get into windows no problem.
Reading the help section it says to go and download & reinstall the previous version of iTunes. Ok simple enough, but where on earth can I find the previous version?? The link it provides takes me to the latest version. Maybe I'm looking in the wrong place?
Can someone please direct me to where I can download the previous version?
Thanks very much.

Hi,
Thanks very much for the reply. I'm glad somebody was able to give me this information!
So I went to the website and I downloaded 8.0.0.35, BUT when I tried to install it, I got an error message that said: "A later version of iTunes is already installed on this computer."
I'm afraid if I uninstall my current iTunes, then I will lose all my playlists and stuff. There's no way to just install the old version on top of the new one? If no, is that the proper procedure to uninstall first and then reinstall?
Thanks.

Updated to itunes 11, now and film or tv purchases result in Blue Screen Of Death and a reboot on windows 7 64bit :(

Any ideas on how i can resolve and get back to playing my purchased films in itunes
Thanks

Hi jinjoe,
I am sorry for the issues you are experiencing with your upgrade. How is this memory installed? Is it just one module or did you purchase two? Did you install it with any exisitng RAM? If you have two modules have you tried installing one module at a time? This would help us determine if the issue is with one defective memory module or both causing the issue.

"CRITICAL PROCESS DIED" and "FINGERPRINT READER IS NOT CONNECTED.

the two issues are as follows;When I try to use my fingerprint reader (after upgrading to win 10) I get the message that the "FINGERPRINT READER IS NOT CONNECTED". How does one get it to connect? When I try to reinstall any software that requires a (RE-START OR BOOT) with HP Recovery Manager, it gives me the new blue screen that says, CRITICAL PROCESS DIED. Please assist. Jon

It is possible to work-around the issue, but some manual steps are needed:
1. delete "smihlp.sys" from "c:\program files\thinkvantage fingerprint software"
2. run "services.msc" and stop the service "Windows Biometric Service"
3. delete the file "031D23AD-15AF-4e25-B7B3-DE34893097ED.DAT" from "c:\Windows\system32\WinBioDatabase"
4. reboot the computer (important!!)
5. now try to enroll some fingers
This should make it possible to enroll fingerprint and use it to log into Windows, until the bug can be fixed in some future version of BIOS and/or Fingerprint software.

Windows Blue Screen of Death

I keep getting the Blue Screen of Death when I am booted in Bootcamp. Everything appears to boot fine. I can load applications, but then shortly after using the Windows partition the Blue Screen of Death appears. I have a MacBook Pro with retina display. 16GB RAM. The Windows partition has 40GB dedicated to it. Running Windows 7. Everything was working fine last week. I installed some new programs on the Mac Side. I also run Parallels sometimes.

I was able to fix this by restoring to a previous backup of the machine. It must have been a bad driver.

Blue Screen of Death, 0x0000007B and 0x00000050

Hi,
Product: HP Pavilion dv9500
S/N {Removed for privacy}
P/NG2745UA#ABA
Windows Vista Service Pack 2.
Today, when I was running Adobe Photoshop, my computer suddenly froze and some colors on the screen became "corrupted" (some yellow dots, lines and patches appeared throughout the screen). After the computer did not respond after 5 minutes, I then held down the power button to force a restart. When I tried to start it again, the HP logo appeared as usual, then came the black screen with the flashing in upper left corner (a little longer than usual I noted). Then came a screen where I was allowed to choose between, run startup recovery or normal mode. I chose startup recovery. A windowed showed which displayed "Windows is Loading Files" and a bar began filling up. Then the screen turned blue and I saw command prompt flash several times in upper left corner for fractions of a second. Then, without even the recovery window showing, a blue screen of death appeared with the code bearing "0x00000050" PAGE FAULT IN NON-PAGE AREA. This screen hung until I pressed the power button and the computer obeyed. I then began to use several other options that I hoped would fix it, Safe Mode, Last Known Safe Configuration, System Restore, though they all went back to the same "Windows is Loading Files" page. I noted that went I tried to launch from "Normal Mode", the BIOS screen would appear, then after the computer would display another Blue Screen of Death with the more famous code "0x0000007B" INACESSIBLE_BOOT_DEVICE. Could someone please help me? I do not have that many important documents on this computer and I am willing to reboot it though I do not have any disks. Is there another way I can reinstall WIndows Vista? If there is a way that I can recover my files, that would be better. Thanks.

Update: I went into BIOS Setup Utility and performed a Primary Hard disk Self Test. Although the test didn't finish, it stopped with this message "#10009- Replace Hard Disk". I do not really want to order another hard drive, does anyone have a solution?

Windows 8.1 Blue Screen of Death "Critical process died" after Windows update

Similar Messages

Maybe you are looking for