Windows 8.1 broke recovery / refresh (I might have a possible solution)

I think it is widley known that Windows 8.1 broke the refresh feature and recovery options on HP laptops that were shipped with Windows 8. I just wondered if anyone found a possible solution because I've been searching for ages and still havent found a fix.
I do however have a possible solotion that I haven't tested but wanted people's thoughts!
Basically I remember once installing a downloaded version of Windows 8 in order to extract the recovery section because there was a similar problem but that just made things worse, however after calling HP they made me run the recovery option and it was all fixed. My idea is that if I downgrade to Windows 8, then do factory restore so that I get all the HP things and the offical version of Windows 8 and finally upgrade back to Windows 8.1. I know it's long but I don't mind, just wanted to see if anyone else thought this could work!

Hi DinoTheGeek, welcome to the HP Forums. What is the model number of your notebook?
Guide to finding your product number
TwoPointOh
I work on behalf of HP
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Similar Messages

Windows 10 Factory Settings/Recovery Partion Question

I have a question, I upgraded my Aspire E 17 laptop to Windows 10 2 days ago. would there be a way to put my computer back to factory settings with the Acer Recovery Management no longer working. And I noticed that i have a recovery partion that is 14 GB, Would that be Window 10 in the recovery partion or Window 8.1 in that Partion

Hi BookHog92, With regards to the Acer recovery Management, you don't have to worry about it if it's not installed in your laptop or it doesn't like to work anymore; because you still can use the manual option to restart your laptop/computer to the Factory Settings; you can check this link where I did explain before how to fix this problem and for sure it will work for you as it can help all users whose using Windows 8/8.1 & 10 : Click here : How to Reset your Acer Lapotop/Computer to Factory Settings Or by following the instruction below which is almost the same : Step 1: Refresh your desktop and click on : Ctrl+Alt+Del Step 2: Click on the power button; the menu will show you: Sleep | Restart | Shutdown : You hold the shift button on your keyboard and you press the Restart option and don't release the shift key until it open for you another window. Step 3: Now you release the shift key and you click on Reset your PC. Step 4: Now you click next and you will be directed to the same step of choosing which method of reset you want: After that you choose the fully clean option to reset your PC to the factory settings however make sure before you do all this steps to copy or transfer your files to an external HDD because this operation will erase all you files and data. Best regards, Mehdi --------------------------------------------------------------------------------------------------------------------------------------If i was helpful to you, please give a KUDOS is appreciated and please mark "Accept as Solution", if that solved your problem.
I'm not an Acer employee.

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code

I get this message when I check the Device manager for my Ipod
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
How do I resolve this I have reinstalled iTunes but it still doesn't recognise my ipod

I reinstalled Itunes a couple of times. I unistalled all programs that I never use, I updated all of my drivers, Windows swept my computer and found no problems. I have a yellow causion lite when I look at the USB-port with the phone connected. All other devices work without a problem.

I install windows 8 via boot camp but its corrept so i recover this by the bootable usb which is helping me to install windows 8 but in recovery my osx is formatted automaticly now its become a pc how can i install my mac osx again?

i install windows 8 via boot camp but its corrupt so i recover this by the windows 8 by the help bootable usb which is helping me to install windows 8 but in recovery my osx is formatted automatically now its become a pc how can i install my mac osx again in my mac mini? please help me

If you have a Mid 2010 model: Computers that can be upgraded to use OS X Internet Recovery. If later then see below:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
If you have an earlier model:
Clean Install of Snow Leopard
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Cannot recover Windows 8.1 from recovery disks

Hi
I have a Windows 8.1 laptop (recovery disks are for Windows 8, see product details in image 1).
My laptop mouse left click suddenly started acting as right click, the computer froze and started making a noise, and when I restarted it using the power button it got stuck in the automatic repair loop. I tried all the options F8, F9, F10 and nothing worked. Then I did a disk check by pressing F2 and it failed (see image 2).
Following that I used my recovery disks and I got the message - destination drive not connected (see image 3).
Is my hard disk corrupted and need to be replaced? I am in UK but I bought the laptop in India.
Also, if I am able to use the recovery disks, I'll get W8 and not W8.1, which is what I had. How can I recover to W8.1 directly?
Thanks
Image 1
Image 2
Image 3
This question was solved.
View Solution.

Short DST:Fail > means the hard drive has failed and will have to be replaced. You can use your Recovery Discs on a new hdd. Just be sure to get one of at least equal capacity as original.
If the laptop shipped with Windows 8 there is no way to directly recover to Windows 8.1.
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In my hp windows 7 laptop the recovery (Back to factory settings) is disabled.

in my hp windows 7 laptop, the recovery (Back to factory original settings) is disabled in my HP recovery manager.
please help me to enable the recovery options to restore my laptop to original factery settings

Hi,
Is it your original machine OR a secondhand machine ?
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

TS1424 When I touch the secret passages icon to play the game it starts to load and then when the progress bar completes the game crashes and goes back to windows. It's very frustrating as I really enjoy this game but if it's not rectified I might have to

When I touch the secret passages icon to load it the progress bar completes and then the game won't start it goes back to windows. I really like this game but if it carries on I might have to delete it sadly

Have you checked to see if there is an Update for the game ?
Also... Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

T42P-Rebooting Windows after Loading/installing Recovery Discs

I just installed a new hard drive after crash, and loaded new purchased recovery disc set from Lenovo. Any ideas how to get machine to boot to windows after installing? Keeps rebooting to Recovery menu with no options for windows. Assume this recovery disc set brings laptop to 'as new shipped' condition.
thanks,
B

As the recovery discs are read, the recovery program copies a number of compressed files over to the hard drive. It then boots back into the recovery program, "prepares" the hard drive (this process takes some time and the dialog box appears to hang with no evident hard drive activity) and then extracts the system and application files to their proper locations. After this it boots into Windows to begin the configuration process (unless you press F11 at the prompt, which puts you back into the recovery program and allows you to do a custom recovery without going through the configuration process for the full recovery). It will boot into Windows a number of times as it completes the configuration process.
I hope I remembered all that correctly. Anyway, at which point is your machine rebooting?
Don
Message Edited by ConnectDon on 07-11-2008 07:32 PM

Windows 8.1 - multiple recovery partitions

I have installed Windows 8 on a new PC, and immediately upgraded to 8.1.
I now have 2 recovery partitions. These are taking up space on an expensive SSD, and the one at the end of the disk is preventing Samsung Magician from reserving over provisioning space.
How do I remove them? What functionality will be lost if I do? If they simply contain the Windows Recovery Environment, I presume they are not necessary, as I could use a recovery drive or a Windows 8.1 DVD.
DISKPART> list partition
Partition ### Type Size Offset
Partition 1 Recovery 300 MB 1024 KB
Partition 2 System 100 MB 301 MB
Partition 3 Reserved 128 MB 401 MB
Partition 4 Primary 231 GB 529 MB
Partition 5 Recovery 450 MB 232 GB

I documented the update process of Windows 8.1 when it was released. The only difference between my testing and the OP's layout is that he has no partition containing a recovery image, which is typical of a manual install. I found that when Windows 8 is
installed on a GPT disk, Windows 8.1 Update from the store will create a second windowsRE partition. This does not happen on MBR installations.
I outlined my research here:
http://www.msfn.org/board/topic/169284-windows-81-creates-2nd-recovery-partition/
To be clear, I am not recommending that any of the partitions to be removed. I also have no experience with the Samsung Magician software.

PrintWindow api with possible solution for capture screenshot Google Chrome window

Hi,
as all you know, PrintWindow api give us a black image when us want a capture screenshot of Google Chrome window. So, a friend said me that a possible solution for this problem is:
Reduce Google Chrome window for -1px in both sides and after this, reset to original size. And so, will repaint again.
Based on code below, someone could help me make this? sincerely I don't know where begin.
[DllImport("user32.dll", SetLastError = true)]
static extern IntPtr FindWindow(string lpClassName, string lpWindowName);
[DllImport("user32.dll", SetLastError = true)]
static extern IntPtr FindWindowEx(IntPtr hwndParent, IntPtr hwndChildAfter, string lpszClass, string lpszWindow);
[DllImport("user32.dll")]
private static extern IntPtr GetDC(IntPtr WindowHandle);
[DllImport("user32.dll")]
private static extern void ReleaseDC(IntPtr WindowHandle, IntPtr DC);
[DllImport("user32.dll")]
private static extern IntPtr GetWindowRect(IntPtr WindowHandle, ref Rect rect);
[DllImport("User32.dll", SetLastError = true)]
[return: MarshalAs(UnmanagedType.Bool)]
static extern bool PrintWindow(IntPtr hwnd, IntPtr hDC, uint nFlags);
[StructLayout(LayoutKind.Sequential)]
private struct Rect
public int Left;
public int Top;
public int Right;
public int Bottom;
public static Bitmap Capture(IntPtr handle)
Rect rect = new Rect();
GetWindowRect(handle, ref rect);
Bitmap Bmp = new Bitmap(rect.Right - rect.Left, rect.Bottom - rect.Top);
Graphics memoryGraphics = Graphics.FromImage(Bmp);
IntPtr dc = memoryGraphics.GetHdc();
bool success = PrintWindow(handle, dc, 0);
memoryGraphics.ReleaseHdc(dc);
return Bmp;
private void button1_Click(object sender, EventArgs e)
IntPtr WindowHandle = FindWindowEx(IntPtr.Zero, IntPtr.Zero, "Chrome_WidgetWin_1", null);
Bitmap BMP = Capture(WindowHandle);
BMP.Save("C:\\Foo.bmp");
BMP.Dispose();
Any suggestions here is appreciated.

Hello,
I would prefer capture the screen rather than get it from that application directly.
It has been discussed in the following thread.
Is there any way to hide Chrome window and capture a screenshot or convert the Chrome window to image?
In this case, you could remove the line "ShowWindowAsync(mainHandle, 0); " since you don't want to hide it.
using System;
using System.Runtime.InteropServices;
using System.Diagnostics;
using System.Drawing.Imaging;
[DllImport("user32.dll")]
private static extern bool ShowWindowAsync(IntPtr hWnd, int nCmdShow);
[DllImport("user32.dll")]
public static extern bool GetWindowRect(IntPtr hWnd, out RECT lpRect);
[DllImport("user32.dll")]
public static extern bool PrintWindow(IntPtr hWnd, IntPtr hdcBlt, int nFlags);
public WhateverMethod()
//initialize process and get hWnd
Process chrome = Process.Start("chrome.exe","http://www.cnn.com");
//wait for chrome window to open AND page to load (important for process refresh)
//you might need to increase the sleep time for the page to load or monitor the "loading" title on Chrome
System.Threading.Thread.Sleep(4000);
chrome.Refresh();
IntPtr mainHandle = chrome.MainWindowHandle;
RECT rc;
GetWindowRect(mainHandle, out rc);
Bitmap bmp = new Bitmap(rc.Width, rc.Height, PixelFormat.Format32bppArgb);
Graphics gfxBmp = Graphics.FromImage(bmp);
IntPtr hdcBitmap = gfxBmp.GetHdc();
PrintWindow(mainHandle, hdcBitmap, 0);
gfxBmp.ReleaseHdc(hdcBitmap);
gfxBmp.Dispose();
bmp.Save("c:\\temp\\test.png", ImageFormat.Png);
ShowWindowAsync(mainHandle, 0);
[StructLayout(LayoutKind.Sequential)]
public struct RECT
private int _Left;
private int _Top;
private int _Right;
private int _Bottom;
public RECT(RECT Rectangle)
: this(Rectangle.Left, Rectangle.Top, Rectangle.Right, Rectangle.Bottom)
public RECT(int Left, int Top, int Right, int Bottom)
_Left = Left;
_Top = Top;
_Right = Right;
_Bottom = Bottom;
public int X
get { return _Left; }
set { _Left = value; }
public int Y
get { return _Top; }
set { _Top = value; }
public int Left
get { return _Left; }
set { _Left = value; }
public int Top
get { return _Top; }
set { _Top = value; }
public int Right
get { return _Right; }
set { _Right = value; }
public int Bottom
get { return _Bottom; }
set { _Bottom = value; }
public int Height
get { return _Bottom - _Top; }
set { _Bottom = value + _Top; }
public int Width
get { return _Right - _Left; }
set { _Right = value + _Left; }
public Point Location
get { return new Point(Left, Top); }
set
_Left = value.X;
_Top = value.Y;
public Size Size
get { return new Size(Width, Height); }
set
_Right = value.Width + _Left;
_Bottom = value.Height + _Top;
public static implicit operator Rectangle(RECT Rectangle)
return new Rectangle(Rectangle.Left, Rectangle.Top, Rectangle.Width, Rectangle.Height);
public static implicit operator RECT(Rectangle Rectangle)
return new RECT(Rectangle.Left, Rectangle.Top, Rectangle.Right, Rectangle.Bottom);
public static bool operator ==(RECT Rectangle1, RECT Rectangle2)
return Rectangle1.Equals(Rectangle2);
public static bool operator !=(RECT Rectangle1, RECT Rectangle2)
return !Rectangle1.Equals(Rectangle2);
public override string ToString()
return "{ + _Left + "; " + " + _Top + "; Right: " + _Right + "; Bottom: " + _Bottom + "}";
public override int GetHashCode()
return ToString().GetHashCode();
public bool Equals(RECT Rectangle)
return Rectangle.Left == _Left && Rectangle.Top == _Top && Rectangle.Right == _Right && Rectangle.Bottom == _Bottom;
public override bool Equals(object Object)
if (Object is RECT)
return Equals((RECT)Object);
else if (Object is Rectangle)
return Equals(new RECT((Rectangle)Object));
return false;
And the key method used is the one shared in
Get a screenshot of a specific application.
Regards,
Carl
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IPod is not recognized by Windows Vista - possible solution

During the past couple of weeks that I faced this problem I found out that a lot of people had the same question as I did.
Here is a possible solution.
I have HP Pavilion laptop with Windows Vista. After I connected my new iPod – it didn’t show up in My Computer as a new device and in Device Manager it was listed in “Other devices” with a question mark next to it. I already had iTunes installed – it didn’t show up in iTunes. On the attempt to reinstall the driver I had a message that the driver was found but an error occurred while installing it.
Here is what I did:
1. Install iTunes (it has iPod driver for Vista in it).
2. Turn on iPod and connect it to computer.
3. Restart computer with iPod turned on and connected to computer.
4. On the start up the computer will begin automatically installing the driver and the message will appear in the corner that new device is being installed.
5. After it has been installed – check My Computer – you should see it listed there.
6. Run iTunes and configure iPod.
iTunes might run a little bit slow when configuring iPod for the first time.
Good luck.

if only this fix worked for windows xp or even 2000 (at my job)
insane, but it IS a driver/usb problem i now know, at least i've gotten that far.

Windows 7 x64 on 2009 MB, step-by-step instructions and solutions

ok, after spending days on this with about 10+ clean installs on 2 different machines and searching forums about various problems, i'm going to go step by step in a flow-chart like manner to describe the steps and various pitfalls in getting windows 7 ultimate 64 bit installed correctly on a macbook (late 2009)...most of this i didn't figure out on my own, this is a compilation of solutions found by others. i'll try and link or credit anyone i can, but honestly can't remember where i saw all of this. part of this is to share my days of frustration to try and save someone some time. also, in case i have to do this again, i want a record of it so i don't have to start from scratch next time.
i don't have everything working perfectly, but i have wireless and sound, but not sure if all the drivers are up to date. i'm still working on the headphone issue, i don't have sound yet with headphones, but i got the speakers to work.
i'm going to preface this by saying that windows 7 is a horrible piece of software, i'm only helping a friend do it because she's an architect and needs autocad, but she wants a mac for daily use. also, i'm doing this from a spanish install of windows 7 (here in south america), so it's a pain to translate this cruddy convoluted OS into english as i'm not familiar with windows 7 anyway, so i'll do my best. i'm not a pc expert. also going to say that the windows 7 x86 and x64 installs i've done on a couple macbook pro 15's seems to work much better (full trackpad functionality, expose works) and without as many problems...i don't know why it doesn't seem to work as well in x64 on the macbook, i'm still investigating.
also, i want to say that a fresh (first-time) bootcamp partition with windows install after a clean mac os x install seems to produce the best results. i say this because i wasn't happy with all the hacks in my first couple attemtps, so i erased the bootcamp partitions and re-created them to re-install windows 7 again. but i started experiencing some peculiarities that never happened in the first install after a clean Mac OS X install. it's as if the computer leaves artifacts from previous installs and acts funny. also, reboots and start-up times seem to be slower now than when it was a first-time fresh install. anyway, i'll try and outline all the weirdness here, indicated by asterisks *
SO, HERE GOES:
1) Go to Bootcamp Utility > Create Bootcamp partition
2) Afterwards, this should take you to a restart into the windows install dvd....if install dvd boots fine, skip to step 3
** if you get a gray screen (happened to me after subsequent re-install attempts), you have to power off and reboot holding down "C" key to boot from the dvd...or you can hold down alt/opt key to get the icons of bootable volumes, at this point it should be mac os x and the windows dvd. the point is, force it to boot from the dvd if it hangs on re-start.
3) Windows install should start. Select language, etc....You should then get to a screen listing all the partitions (should be 3 of them). Choose the Bootcamp partition and format (erase) it to proceed with the install.
4) Windows should start installing all the files and will reboot a couple times, here's where things get weird possibly. On the first attempt at installing Windows 7, the install went smoothly on restart.
** some of you might get a blinking cursor and a black screen that goes on forever. Supposedly this is a bug in Windows 7, having to do with video drivers or something. I don't understand because my first install attempt, it rebooted just fine and the installation continued.
anyway, what you have to do here if you get the forever-black screen is power down the machine with the power button and restart holding the alt/option key. this time when you get the bootable volumes on the gray screen, choose the Windows partition, which will now appear. DON'T boot up from the DVD. upon restart into Windows, you should be back in the installation process and it will attempt to finish the install here.
it might be my imagination, but once i had to reboot into the dvd here to actually finish the install. technically Windows is not finished installing at this step, you just have to figure out how to get past the black screen to finish the install. try both.
5) Windows should go back to where it left off before the restart, then finish the install.....and restart AGAIN. On my first attempt, the restart went smoothly and started the "first time user" process...
** some of you will get the black screen YET AGAIN, this happened to me on my subsequent attempts at re-installing Windows. again, you need to power off and start up holding the alt/option key, choose the Windows partition and it should take you to the "first time user configuration" process....since at this point, windows is indeed installed.
6) Here you will fill out all your information, product key, etc...and get into Windows. Here you will have some other problems.
Problem #1: you have no drivers to run Windows on your Mac, so you will need to install Bootcamp in windows from your Mac OS X install dvd
Problem #2: you have no "right click", because you don't have drivers, so you might not be able to eject the Windows dvd to put in the Mac dvd
Solutions: you can't control-click or right click, BUT YOU CAN hover over the DVD drive ( "D:" in your computer, my PC or whatever it's called in english) and see if there's an "eject disc" option.
for some reason, my Windows dvd was spinning and not being recognized, so i just rebooted (alt/option) into Mac OS X and ejected the disc there. the point is, you need to eject the Windows disc and put in the Mac OS X install disc to access Bootcamp for Windows.
7) Reboot into Windows (if you had to boot into Mac to eject the disc). Insert Mac OS X install disc. Navigate to BootCamp setup.exe and run it.
** the first time i did this, it ran no problem. but in subsequent attempts, it gave me the "x64 not supported by this computer" message that everyone seems to encounter. there is a bypass for this outlined here:
http://www.techulous.com/hardware/how-to-apple-boot-camp-64-bit-for-windows-7-on -unsupported-macs.html
8) Ok, so now you should have Bootcamp 3.0 installed. Now you need to update it with Bootcamp 3.1 update. Download it here and run it. This is required for 64 bit support, I believe this is the link:
http://support.apple.com/kb/dl979
** hopefully you don't have problems, i didn't, so you might have to search the forums since i can't anticipate what might happen here, it worked for me every time.
9) Ok, i think it might reboot after the update install. Now you have Bootcamp installed and most of the drivers you need, however not everything works. Some of the drivers will be out of date.
Problem #1: you may or may not have updated nvidia drivers. mine are ok, but check nvidia website if you have doubts. most of their drivers are for PC hardware, however, so the ones on the bootcamp disk and update should be fine.
Problem #2: almost everyone has wi-fi connectivity problems. it has to do with the wrong/outdated broadcom drivers from bootcamp. i will outline how i got it to work (based on someone else's solution i found in some forum or other).
Problem #3: almost everyone is having sound issues. i'll explain what i did. i still have no sound coming out of the headphone jack, i'm working on that next. but i have speaker sound and no red light coming out of the headphone jack.
** first of all, you should probably download firefox from internet explorer in windows, then update adobe flash, it's a pain....i used another computer to download the drivers, then transfered them by USB drive, but you can do it however u want.
Solution to wi-fi: ok, not sure where i got this information, but i downloaded HP drivers in a file called "sp45524.exe"....here's the link:
http://www.wireless-driver.com/download/hp/hp-broadcom-wireless-lan-windows7-dri ver-v560188.htm
apparently the broadcom drivers in Bootcamp 3.0 and 3.1 update won't install on Windows 7 x64 for some reason, lot of people are getting "code 10".
what i did is this:
9a) run the .exe file, it will create a folder called SWSetup\SP45524 that will house the drivers. there's a setup file in that folder, i didn't try it. perhaps it will install from there, but everything i read suggested a different step. ** if you run the set up file, you may have to run as administrator, or use the "troubleshoot compatibility" trick to get it to work.
9b) Go to Control Panel > Hardware and Sound > Device Manager > Network adapters
you should uninstall or deactivate any drivers you have. if it's not showing any wi-fi adapter, right click and "check for new hardware" (not sure how it's translated into english from spanish)....you should have an unknown device pop up with the yellow icon and exclamation mark. double click on that, assign it as a network adapter.
when you get to the driver tabs, you can install it from there. this is where it gets tricky. click "install driver", "check drivers on this computer", "choose from a list of drivers on this computer", "use disc", and in the dialogue box ("install from disc" that says "copy manufacturers files from", navigate to the C: SWSetup|SP45524 folder and click until you can accept. this will load up a different list of drivers.
(sorry, i'm translating the Windows from spanish to english, and i'm not familiar with exactly what they say in english, so you'll just have to use your imagination)
you should now have a small list of drivers. personally, i chose the first one on the list "Wi-Fi adapter Broadcom 43224AG 802.11a/b/g/draft-n", but the second one worked also. again, i'm doing this on a late 2009 white macbook (6.1) and it works. according to the date of the driver, it seems like it might not even be the most current and might be older than the one that's on the MAC OS X install disc, but none of the ones on the disc work. this one does. (thanks to whoever found this out, i can't find the original link of the post with this driver reference).
Solutions to sound: ok, there are multiple posts on this, everything from updating realtek to sigmatel...personally what worked for me was to download the most current Cirrus Logic drivers.
everyone has been pointing to this post:
http://www.stuffedcow.net/macbook_audio
it doesn't really tell you what to do exactly. i'm not even sure what to do, but here's what i did. actually, i downloaded what was supposed to be the CS4207 driver here:
http://www.cirrus.com/en/products/pro/detail/P1233.html
then i followed the same procedure as before with the network adapter driver...."install driver", "check drivers on this computer", "choose from a list of drivers on this computer", "use disc", and in the dialogue box ("install from disc" that says "copy manufacturers files from", navigate to the folder you just downloaded from the above link.
you should have an updated list of drivers. what i don't understand is that the Cirrus site lists the most current driver as CS4207, but the only thing that has 4207 in it starts with CDB. in any case, i chose the last one on the list, CS4206A (AB 99).
i have no idea why i chose that, it just seemed to be the most current. in any case, sound works now.
Ok, i tested all this stuff in skype. wifi, microphone and speakers work, isight works. however, still no headphone sound. so if anyone knows how to fix that, please let me know. i haven't gotten to that part yet. but i've spent like over a week trying to figure this out. windows 7 is so horrible that there seems to be so many steps to getting it just right, and i just found myself starting all over (i didn't mention the nightmare with license breaks with AutoCad due to windows reading the clock differently...that's another hack that i had to deal with...and failure meant re-installing everything).
ok, off to bed now....

Windows 7 x64 all updates
Just doublechecking. Does that include the recent chkdsk hotfixes?
[The Chkdsk.exe program does not start correctly on a Windows 7-based computer|http://support.microsoft.com/kb/975778]

Since upgrading to FF6 and now through FF7 web pages need repeated refreshing to load this does not happen with other browsers. I have tried many solutions. None have worked. Any ideas?

Problem began after a Firefox 6 update (i do not remember which one) and has continued through current use of Firefox 7.0.1. Almost all '''web pages load only through repeated refreshing'''. If I do not refresh the web page it will just continue to try to load (as seen by the green rotating ring continually revolving) in a new window with a new tab (as I have set it to do). Nothing stops, nothing crashes. Once the web page completes and opens (after the refreshings) I can close the window click on the bookmark icon or originating link and the web page will load and open quickly (as it should). I have searched for solutions on the Mozilla site and have done many of the possible solutions (deleting history and caches, etc.) Problem seems to be communication in origin (my FF browser talking to web page server). I do not use a proxy. My set up to the internet is: laptop thru Verizon USB modem to internet. Operates as a wireless dial-up with speeds averaging 55 kbs (fast enough for me). I have used this set up for years with no previous trouble. Anyone have similar trouble, ideas or solutions?

Thanks for your reply cor-el. I had never heard of nor seen the pref network.http.max-connections until I read about it in some of the replies in this support forum. People were saying 256 was the old setting and a new setting of 48 would correct my problem. When I followed the instructions to get to - see - and change the setting I discovered that my network.http.max-connections was already set to 48. I never did this. The only way I can think of that this setting was changed is that it happened by an automatic update to my Firefox browser. So, the problem I have was probably happening while this setting was at 48 all along. It is still set at 48 and I am still having the same problem. I will try as you suggest and set it to 30 and see what happens. I'll let you know the results. That's again for your response.

ITunes 10.6.0.40 will not open on Windows 7, no error messages come up. Have tried un-installing it and re-installing it many times.

iTunes 10.6.0.40 will not open on Windows 7, no error messages come up. Have tried un-installing it and re-installing it many times. Please help.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

How do I retrieve bookmarks and passwords from a Windows backup, after OS re-install?I have a full Windows backup of my machine, pre re-installl

I had to reinstall Vista 7 OS. I have a full Windows backup of my machine, prior to the re-installation. How do I retrieve the bookmarks and passwords from the backup? I understand they're stored in various files a ".default" folder in C:\users\username\appdata\roaming\mozilla\firefox\profiles. When I try restoring the folder, the files get skipped... When I try browsing for the individual files, I don't see them!

Many thanks for your responses... After a little scouting on the web, I have found THE solution... This is all due to the way Windows 7 Backup works, and will NOT let restore apps...
("File restore in Windows7 is not designed to restore back applications. This is because the application state is spread across potentially multiple folders, files & registry. Windows7 file backup is not aware of where all the state is spread to be able to restore the entire application accurately as such information is internal to the application. Restoring application partially might corrupt the application and render the application unusable. So we do not allow restoring applications from file backup.
In case files under C:\Program Files etc. are chosen for restoring, we block restoring files from backup to such locations as it might cause the applications to not function.'')
What one has to do when restoring is to NOT attempt to restore to the original location, but to select the radio button which allows you to type a path where you want the files restored and type in the path of the original location!!! Then select copy and replace...A little quirky (and tedious), but it works!

Windows 8.1 broke recovery / refresh (I might have a possible solution)

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